MaintainX Reviews & Product Details

Ease of use, connectivity to existing platforms, great features and AI functionality, but above all an amazing support and domain expertise from the CSM on the project Review collected by and hosted on G2.com.

internal product pipeline is not aligned to customer needs because the solution has to be universal to all (some personalization/flexibility required); slow moving process for product developments as well and no commitments are provided to client on future releases Review collected by and hosted on G2.com.

MaintainX's user friendly platform takes what used to be a niche, difficult field to develop, train, & implement and simplifies it in a way that can be put into action immediately. Their customer support and account management has been some of the best I've encountered in the field, answering most questions within the same day with quick, helpful walk-thru solutions. My technician team utilizes it not only as a CMMS, but for its quick access to parts, equipment, and their supporting documentation. Review collected by and hosted on G2.com.

The only real issue I have encountered with MaintainX is when connectivity is dropped when utilizing our phones or tablets, it is hit or miss whether the data will update correctly in the respective work order. Review collected by and hosted on G2.com.

I use MaintainX for my maintenance system, and I find that it solves organization and work order flow effectively. I like the dependable system and service I get. The meters and asset system are impressive; I am able to monitor asset health via meters in the field. The help from the MaintainX team made the initial setup, which involves a lot of moving parts, smooth. Review collected by and hosted on G2.com.

i dis like using it in chrome Review collected by and hosted on G2.com.

What is the best about MaintainX is how easy is to use it Review collected by and hosted on G2.com.

Small changes I would like to have but they are available in different plans Review collected by and hosted on G2.com.

Very useful for our on-the-ground real estate team that utilizes MaintainX for all work orders and requests that come through on a consistent basis Review collected by and hosted on G2.com.

There are no dislikes that we've heard from the team thus far Review collected by and hosted on G2.com.

Easy to set up and the training and information provided by team was brilliant Review collected by and hosted on G2.com.

There hasnt been anything flagged yet as a negative Review collected by and hosted on G2.com.

The ai function when making templates or procedures Review collected by and hosted on G2.com.

Users that dont put in the correct information so maintain X cant display it correct Review collected by and hosted on G2.com.

The usability. Very user friendly. It is presented like using your email system. This creates and instant familiarity. Review collected by and hosted on G2.com.

Some sorting filters seem lacking. There is no ability to create and save custom filters for procedures. Review collected by and hosted on G2.com.

This mobile app is amazing for using on the go, with everything you need right at your fingertips. Review collected by and hosted on G2.com.

Honestly, I have zero dislikes about the system. Review collected by and hosted on G2.com.

What I like most about MaintainX is how user-friendly it is. Jackson, our account manager at MaintainX, was wonderful as well. I have implemented a few products in my career. This was the best thus far! Review collected by and hosted on G2.com.

There was nothing I disliked about the product. Review collected by and hosted on G2.com.