MaintainX Reviews & Product Details

The design is intuitive, and the support team is extremely helpful. I especially like being able to communicate easily across the team and quickly view the service history for our equipment. Review collected by and hosted on G2.com.

Only downside so far is the maximum file size supported for uploading maintenance manuals to the system. Most of ours are 15-20MB but the maximum file size is only 10MB. Review collected by and hosted on G2.com.

Powerful tools in a straightforward interface. Wide range of options and customization for assets, work orders, scheduling, and reporting. Review collected by and hosted on G2.com.

I have not found anything to dislike about the tool. Review collected by and hosted on G2.com.

Have better control of maintenance work and parts. Review collected by and hosted on G2.com.

Sometimes the application fails, but even so, technical support is available to help you with any issue and guide you until it's resolved. Review collected by and hosted on G2.com.

I like the intuitive user interface and framework. Review collected by and hosted on G2.com.

I wanted to have multiple cost associations in its parts data, but the option was not available. I also want to have the ability to manage inventory of a single item in multiple locations. This is not an option currently. Review collected by and hosted on G2.com.

It is the main engine to our company supporting all repairs and inventory Review collected by and hosted on G2.com.

Nothing at all, it covers all bases for us Review collected by and hosted on G2.com.

MaintainX has been very easy to work with. I appreciate the ease of use, the reporting options, and the ability to have multiple departments using the same software. It’s also helpful that we can filter out work orders for other departments, and the asset management and inventory management features have worked well for us. Review collected by and hosted on G2.com.

So far, I haven’t found anything I dislike about MaintainX. Review collected by and hosted on G2.com.

I find MaintainX very easy to use, which makes it an effective and fast communication tool for people on the manufacturing floor to request help from maintenance or plan repairs. I appreciate its real-time work order updates and the ability for technicians to chat live with their supervisors, quickly upload photos of problems, or access equipment files to get necessary manuals. The initial setup within the software was also straightforward. Review collected by and hosted on G2.com.

I see the biggest opportunity in developing the scheduling features to make them more straightforward and to use the calendar for tracking both planned and completed jobs. It needs to be simpler for supervisors to pull from pools of planned work alongside PM selection pools. We also want more functionality in materials management and increased data collection of Bills of materials and asset-specific item usages. The initial setup of MaintainX was easy, but as an old facility, collecting and verifying our data internally was very difficult. Review collected by and hosted on G2.com.

Live data for getting and approving requests on the fly, Review collected by and hosted on G2.com.

Sorting reports is a bit difficult, transferring parts between sites Review collected by and hosted on G2.com.

What I like best about MaintainX is how intuitive and easy it is to use right out of the gate. The setup process is straightforward, the workflows make sense, and it has already helped us organize maintenance tasks more efficiently. It is practical, saves time, and actually gets used by staff, which makes a big difference. I would highly recommend it. Review collected by and hosted on G2.com.

At this point, there is not much to dislike. Like any new system, it takes a little time for staff to fully adjust and build consistent habits, but the learning curve is reasonable. Overall, the benefits far outweigh any minor growing pains as we continue to roll it out and refine how we use it. Review collected by and hosted on G2.com.

I love how easy it is to use. The teachers have found the product easy and effective that we now get job requests for easy things. However the ability to message back through the program has saved a lot of steps. :)

"My computer isn't turning on".

"Did you charge it?"

"Thanks... It's working again!"

Customer service was great, especially in implementation period. Review collected by and hosted on G2.com.

With anything good, the more time you take to set up the easier it is to use, yet it still takes time. Review collected by and hosted on G2.com.