
I used Magento Open Source to host and run my e-commerce store for four years. I found it to be a packaged backend with a very robust feature list and full customization. I liked the price and the fully customizable features that allowed us to make our store look however we wanted. We were able to do things like create a custom loyalty points app and other customizations that you would generally purchase an app for. Review collected by and hosted on G2.com.
The general upkeep of Magento caused us to leave. The issue that I have with Magento is that you need a developer on staff to be able to make changes and fix issues or you need to hire a developer a la carte. Overall, it became more expensive to use. First of all, we needed hosting off-site using a different provider, and a lot of the time you are managing a handshake between two services, and it sometimes does not work. Also, issues would arise like a broken link or banner missing. Because of the heavy code aspect of Magento, these issues were not able to be resolved ourselves. It was nowhere near as easy as Shopify - we required an onboarding team and marketing company to handle the setup. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.





