Lucky Orange Reviews & Product Details

Visually easy to use and understand. I like how it integrates easily too. Review collected by and hosted on G2.com.

Bot clicks recorded, and sometimes the localisation isn't accurate. Review collected by and hosted on G2.com.

I like the way we can see user interactions on our website. Review collected by and hosted on G2.com.

I wish we could see more insight in who the users actually are, not just their IP address. Review collected by and hosted on G2.com.

Easy to use UI, Accurate Data and good integration to Shopify Review collected by and hosted on G2.com.

Could be even better if directly integrated into Shopify UI Review collected by and hosted on G2.com.

Tracking my website visitors and their actions Review collected by and hosted on G2.com.

Nothing to add for now. They’re doing well, I must say. Review collected by and hosted on G2.com.

I have been using Lucky Orange for the past three years, and it has significantly enhanced how we gather insights into user behavior, which has been instrumental in driving better conversion rate optimization for our clients. One of the standout features is the interactive nature of the tool, unlike most heatmapping solutions. I love that it allows us to click through user flows in a manner identical to how a real user would, capturing insights at every step of their journey. This interactivity provides a level of detail and engagement that outshines other tools, like Hotjar, which I previously used. Setting up Lucky Orange was incredibly straightforward, as the code was simple to embed. This ease of use, combined with its powerful interactive capabilities, made transitioning to Lucky Orange an easy decision. Using it alongside other tracking solutions like Google Tag Manager and GA4 complements our efforts without friction. Review collected by and hosted on G2.com.

I find that the rate limiting could be increased due to the large volumes of users we handle. The number of sessions available can be exhausted quickly, which is a limitation when dealing with a substantial user base. Review collected by and hosted on G2.com.

I like being able to see the pages my visitors are going to and address any user experience issues. I also like the real-time view of my website traffic. The initial setup was fairly easy. Review collected by and hosted on G2.com.

The notifications don't always work. Sometimes I get the notification, but the view doesn't show. Also, the chat feature doesn't seem to work for me. Review collected by and hosted on G2.com.

I like using Lucky Orange for heat maps, chat, and page landings, as it helps me see where people need help. I really appreciate seeing live updates on traffic because it tells me which people are coming from external links. The initial setup was easy for me. Review collected by and hosted on G2.com.

The pricing. It's too much for a small amount of visitors. Review collected by and hosted on G2.com.

I have been using Lucky Orange for about a year to track the performance of my e-commerce site, and I find this platform really useful on a daily basis. I particularly appreciate the simplicity of installing Lucky Orange with Shopify, thanks to an ultra-intuitive connection, which greatly facilitates the initial setup. The tool allows me to track traffic and actions on my site in real-time, with the valuable ability to see what users are doing, what actions they are taking, and whether they are initiating or completing purchases. This helps me make informed decisions about improving pages and user experience. Lucky Orange offers a real-time view of carts containing items, as well as information on the purchase process, which is particularly valuable for adjusting my strategies and optimizing my business. I also find that the real-time tracking feature is extremely useful for instantly visualizing user interactions on the site. Finally, I am very satisfied with the tool, which is already ultra-complete according to my experience, which is reflected in my recommendation of 10 out of 10 for Lucky Orange. Review collected by and hosted on G2.com.

I find that a possible improvement could be to add the feature of seeing the number of users by geographic area in real-time, similar to what Google Analytics offers. Review collected by and hosted on G2.com.

I have been using Lucky Orange for a month to track my website, primarily to observe customer behavior as they enter the site. I find setting up the software incredibly easy, as it only takes a minute, which is very convenient. I particularly appreciate the powerful video recording feature that allows me to analyze customer behavior in-depth, enabling me to make necessary adjustments to my website to improve its conversion rate. This feature is one of my favorites on the platform and is a key reason I would choose to purchase and use Lucky Orange again in the future. Additionally, I believe Lucky Orange provides better data and more comprehensive video recordings compared to other tools such as Microsoft Clarity, which, although free, does not perform as well. Despite being new to Lucky Orange and still learning its capabilities, I can confidently give it a high recommendation with a score of 10. Review collected by and hosted on G2.com.

I find that the video recording feature does not record the whole interaction, which limits its utility. While Lucky Orange records better data, I am limited by this incomplete recording. Review collected by and hosted on G2.com.

It’s easy to install and use, and it lets me view customer activity on my website so I can better analyze how everything is functioning. Review collected by and hosted on G2.com.

I’d really like it if the app automatically deleted sessions that are only 1–5 seconds long, since they’re of little use. Instead, it could simply record how many sessions are under 5 seconds as data. Review collected by and hosted on G2.com.