Loxo Reviews & Product Details

As an agency recruiter, I've used several ATS platforms, and Loxo has truly stood out in many ways. The implementation team was outstanding — they were supportive, responsive, and made onboarding feel seamless. One of my favorite features is the built-in support chatbot. I was a little skeptical at first, but it has consistently been clear, helpful, and easy to follow, offering multi-step instructions anytime I run into a question.

The user experience (UX) is another major highlight. The interface is clean, modern, and intuitive, which makes navigating the system feel effortless. I also love how searchable everything is — it's quick and easy to find candidates, jobs, or contacts whenever I need them. Loxo’s functionality overall is excellent and makes daily recruiting tasks more efficient and organized. Review collected by and hosted on G2.com.

That said, there are a few areas I'd love to see improved. I don’t love that candidates can only be submitted through the "Jobs" portal — it would be much more convenient if there were an option to submit directly from the candidate’s profile. Also, while the core platform is strong, I wish Loxo had more integrations with tools I already use, like Apollo and my phone provider. Their partnerships and integrations are a bit limited compared to some other ATS platforms. Review collected by and hosted on G2.com.

After using Profile CRM for 23 years in my recruitment business and replacing it with Loxo, we are absolutely delighted with the results!

We love the fact that all the data is constantly updated and interactive within the whole platform. The ability to use the Loxo Chrome extension to add candidates to the database directly from LinkedIn is also very helpful.

The BD facility within Loxo which enables you to set up email campaigns to both candidates and companies is also greatly beneficial! Following a brilliant catch-up call with a member of your team Jackii Aitken, I was able to set up an email reach out campaign to a list of candidates using the sourcing facility within Loxo and this resulted in a £21,000 fee!!!

I would highly recommend Loxo to any recruitment/search business seeking an interactive CRM system that delivers ROI! Review collected by and hosted on G2.com.

On the odd occasion it has been slow which may have been down to my internet connection! Review collected by and hosted on G2.com.

I've been using Loxo for about 18+ months. There is a steep learning curve because of AI. I'm not sure if this is a good or bad thing; Loxo continuously updates the system, which is a positive development. However, it does require concentration to absorb the changes and determine the best way to utilize them. The ability to create email campaigns within the program appears to be improving. Review collected by and hosted on G2.com.

No phone numbers and rarely do they provide reliable email addresses. Review collected by and hosted on G2.com.

As someone new to recruiting, I needed an ATS that just took care of things. Loxo is that platform. Its keeps me organized for each job I'm working on, my deal pipeline, and most importantly makes it easy to import candidate information from LinkedIn. It integrates with my note-taking app, ensuring I don't miss any details in my conversation. Customer support has also been top notch!! Review collected by and hosted on G2.com.

There's definitely room for improvement if using as a sales CRM for keeping track of your sales pipeline in addition to an ATS Review collected by and hosted on G2.com.

From keeping everything in one place, being able to seamlessly share data/pipeline info with clients, having an inbuilt AI function for outreach AND the ability to update profiles from LinkedIn, Loco has it all! Let’s not forget the fantastic CS/CX team as well helping bring it all together for us. I’m a huge fan and couldn’t be more satisfied with Loxo! Review collected by and hosted on G2.com.

Ability to automatically notice if a LinkedIn profile user has changed their URL slug to avoid potential duplicates in the internal database. Review collected by and hosted on G2.com.

Loxo's support staff are great, always very responsive and helpful and the tools and training is easy to find and use. I love how they don't just sit back and let you use the ATS, they are always updating and improving and making it better and better and keeping up with the competition and latest technology changes. I use Loxo daily and keep finding new things to do. Review collected by and hosted on G2.com.

Sometimes it can do so much it is hard to take it all in or use it all Review collected by and hosted on G2.com.

Easy to use, intuitive and effective in sourcing candidates and cutting through noise.. Easy to implement and migrate data into. Review collected by and hosted on G2.com.

There's not a lot not to like, there are extra features which can add significant cost, but they are making many features standard now. Review collected by and hosted on G2.com.

We've been using Loxo for almost four years, and it’s had a huge impact on our recruiting operations. It’s streamlined our workflows, improved organization, and helped us close jobs faster. The platform is intuitive, powerful, and truly built for recruiters.

Loxo has not only made our team more efficient but also more successful. The support team is excellent, and the continuous product improvements show they really care about their users.

Highly recommend Loxo to any recruiting firm looking to level up. Review collected by and hosted on G2.com.

Very, very occasionally it won't record my calls. Review collected by and hosted on G2.com.

I like the system's user-friendliness; it always has the most cutting-edge technology. Review collected by and hosted on G2.com.

When it comes to customer support, I give them one star. Their support model is e-mail only, and it always takes several days to get help or have an issue resolved. If they would fix this, which we have asked multiple times, they would be an industry leader. Review collected by and hosted on G2.com.

Its id very user friendly, easy to navigate and very comprehensive with the amount of tools and resources available. Review collected by and hosted on G2.com.

There is a mobile app but its never very user friendly, speaking about the iOS version, mayber Android is better. Review collected by and hosted on G2.com.