LoopUp Reviews & Product Details

LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries. We are a top provider for country coverage on Operator Connect and extend reach even further with our expertise in Direct Routing and BYOC solutions. About LoopUp LoopUp helps multinational enterprises consolidate how they buy and manage global Microsoft Teams telephony, offering phone numbers and full cloud-based PSTN replacement in more than 100 countries. LoopUp eliminates the need to manage multiple regional carriers, offering a single contract, consistent service delivery, and integrated Microsoft Teams voice – all backed by global design, deployment, and support. LoopUp is headquartered in London with operations worldwide. For more information, please visit: https://loopup.com

Seller

LoopUp

Discussions

LoopUp Community

Languages Supported

German, English, French, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Overview by

Allison Vose

Pricing

Pricing provided by LoopUp.

Enterprise

Tailored at proposal stage

Per User Per Month

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User Insights

Average based on 23 real user reviews.

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LoopUp Integrations

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Integration information sourced from real user reviews.

LoopUp Reviews FAQs

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Last updated: Nov 04, 2026

What is LoopUp, and what problem is it built to solve?

LoopUp helps multinational enterprises consolidate how they buy and manage global Microsoft Teams telephony. It provides phone numbers and a cloud-based PSTN-replacement service in more than 100 countries, replacing the complexity of working with multiple regional carriers with a single global solution.

What languages does LoopUp support?

LoopUp supports seven languages: Chinese (Simplified), Chinese (Traditional), English, French, German, and others.

What company sizes and industries is LoopUp the best fit for?

Positive experiences come from both mid-market and enterprise organizations, across a range of industries. The clearest company-size and industry segments include:

Mid-market: Organizations with 51–1,000 employees.
Enterprise: Organizations with more than 1,000 employees.
Financial services: Including banking, insurance, and investment banking.
Technology and professional services: Including IT services, management consulting, and law practice.

What customer support options does LoopUp provide, and how do users find the overall support experience?

LoopUp offers 24/7 live-rep support, with phone and email/help-desk channels as well as self-service resources. The support experience comes across as responsive and hands-on during implementation and issue resolution, though some users have wanted clearer communication or stronger technical help in certain situations.

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CE

Craig E.

Administration & Recruitment Associate

Biotechnology

Mid-Market (51-1000 emp.)

11/9/2017

"Loop Ups ease of use"

5/5

What do you like best about LoopUp?

Loop up is a fantastic tool for conference calls. I like the flexibility of being able to share screens, video conference and mobile conference. It comes in great help for us making out of country calls also. We also use LoopUp in the office for phone interviews where 2 of us can log in in office. I personally like the user friendliness of LoopUp as other platforms similar to this would require a user to download an extension to join a call however LoopUp does not. Users can just dial in once the receive a meeting request. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

Only dislike I have is that sometimes loopup has its connection problems, like all systems of course. Review collected by and hosted on G2.com.

Recommendations to others considering LoopUp:

I would definitely recommend LoopUp. I find some platforms require users to download extensions but LoopUp does not. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

We have realised the help that LoopUp provides us between engaging with colleagues in America, Europe etc. Reaching out to clients for long end conference calls. It is also a great tool for us for catch ups with colleagues as we can all log onto the chat. Review collected by and hosted on G2.com.

UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

12/12/2017

"Simple, straightforward, but often drops participants"

3.5/5

What do you like best about LoopUp?

I like how easy it is to join a conference; simply call the number and put in your guest access code. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

Many times I've had conference participants be dropped during the call and this can be very frustrating. Review collected by and hosted on G2.com.

UP

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

10/24/2017

"Comprehensive Conference Call Service"

4.5/5

What do you like best about LoopUp?

LoopUp is an extremely intelligent collaboration tool to connect a variety of individuals via conference calling. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

There are a plethora of features to the product, which can be both a blessing and a curse. Review collected by and hosted on G2.com.