--- title: LoopUp Reviews meta_title: 'LoopUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how LoopUp works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 21 scale: '5' date_modified: '2026-06-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # LoopUp Reviews **Vendor:** LoopUp **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.4/5.0 **Total Reviews:** 21 ## About LoopUp LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries. We are a top provider for country coverage on Operator Connect and extend reach even further with our expertise in Direct Routing and BYOC solutions. About LoopUp LoopUp helps multinational enterprises consolidate how they buy and manage global Microsoft Teams telephony, offering phone numbers and full cloud-based PSTN replacement in more than 100 countries. LoopUp eliminates the need to manage multiple regional carriers, offering a single contract, consistent service delivery, and integrated Microsoft Teams voice – all backed by global design, deployment, and support. LoopUp is headquartered in London with operations worldwide. For more information, please visit: https://loopup.com ## LoopUp Pros & Cons **What users like:** - Users value LoopUp's **excellent communication** and prompt support, ensuring smooth collaboration and user satisfaction throughout. (2 reviews) - Users value the **convenience** of LoopUp's user-friendly features and prompt support for seamless communication. (2 reviews) - Users commend LoopUp for their **responsive and professional customer support** , ensuring satisfaction with efficient issue resolution. (2 reviews) - Users appreciate the **ease of use** with LoopUp, benefiting from clear interfaces and responsive support throughout their experience. (2 reviews) - Users highly value the **efficient support** from LoopUp, appreciating their professionalism and responsiveness to issues. (2 reviews) - Reliability (2 reviews) - Business Tools (1 reviews) - Users value the **call me now option** of LoopUp for its convenience in connecting with non-internet users. (1 reviews) - Customer Service (1 reviews) - Easy Communication (1 reviews) **What users dislike:** - Users desire more **proactive communication and testing** during the account management process to enhance the transition experience. (1 reviews) - Users face **audio issues** with muffled sound, complicating communication during calls on LoopUp. (1 reviews) - Users note the **complex process** during porting, wishing for better communication and testing from LoopUp. (1 reviews) - Users find **complex processes** during onboarding and porting frustrating, wishing for more clarity and support throughout. (1 reviews) - Users find the **distraction from muffled sound and code entry** process frustrating during calls with clients. (1 reviews) - Users face **invitation issues** with LoopUp, requiring manual entry of codes that complicate the joining process. (1 reviews) - Missing Functionality (1 reviews) - Users experience **poor audio quality** with muffled sound during calls, affecting communication clarity. (1 reviews) - Technical Issues (1 reviews) ## LoopUp Discussions - [What does Loopup do?](https://www.g2.com/discussions/what-does-loopup-do) - [What is LoopUp meeting?](https://www.g2.com/discussions/what-is-loopup-meeting) - [Is LoopUp secure?](https://www.g2.com/discussions/is-loopup-secure) - [Does LoopUp have video?](https://www.g2.com/discussions/does-loopup-have-video) - [View LoopUp pricing details and edition comparison](https://www.g2.com/products/loopup/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+01%3A38%3A33+-0500&secure%5Bsession_id%5D=68483242-3ffa-483b-8ea1-78de1a3a19b1&secure%5Btoken%5D=f8c13c01487536d55afa5da29e686cbc5c460e1ae16e1791f0b1645e37493f77&format=llm_user) ## LoopUp Integrations - [ComputerTalk](https://www.g2.com/products/computertalk/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## LoopUp Features **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Audio Conferencing** - Proactive Assistance - Decision Making **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top LoopUp Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,479 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,534 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,655 reviews)