--- title: LoopUp Reviews meta_title: 'LoopUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how LoopUp works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 22 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # LoopUp Reviews **Vendor:** LoopUp **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.4/5.0 **Total Reviews:** 22 ## About LoopUp LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries. We are a top provider for country coverage on Operator Connect and extend reach even further with our expertise in Direct Routing and BYOC solutions. About LoopUp LoopUp helps multinational enterprises consolidate how they buy and manage global Microsoft Teams telephony, offering phone numbers and full cloud-based PSTN replacement in more than 100 countries. LoopUp eliminates the need to manage multiple regional carriers, offering a single contract, consistent service delivery, and integrated Microsoft Teams voice – all backed by global design, deployment, and support. LoopUp is headquartered in London with operations worldwide. For more information, please visit: https://loopup.com ## LoopUp Pros & Cons **What users like:** - Users value the **efficient communication** and support from LoopUp, feeling well-supported and understood in their business needs. (2 reviews) - Users value the **convenient "call me now" feature** of LoopUp, enhancing communication and accessibility for everyone. (2 reviews) - Users commend LoopUp's **responsive customer support** , noting professionalism and effective issue resolution throughout their experience. (2 reviews) - Users value the **ease of use** with LoopUp, appreciating its clear interface and responsive support. (2 reviews) - Users appreciate the **efficient problem resolution** and professional support provided by LoopUp's knowledgeable team. (2 reviews) - Reliability (2 reviews) - Business Tools (1 reviews) - Users value the **call me now option** of LoopUp for its convenience in connecting with non-internet users. (1 reviews) - Customer Service (1 reviews) - Easy Communication (1 reviews) **What users dislike:** - Users feel there is a need for **improved account management** during system changes to avoid confusion and delays. (1 reviews) - Users often experience **muffled sound issues** in LoopUp, detracting from an otherwise solid experience. (1 reviews) - Users note a **complex process** during porting that requires more clarity and testing for a smoother experience. (1 reviews) - Users find the **complex processes** of LoopUp, particularly during porting, to be frustrating and unclear. (1 reviews) - Users find that **distractions arise** from muffled sound and the cumbersome process of sharing codes with clients. (1 reviews) - Users face **invitation issues** with LoopUp, requiring manual entry of codes that complicate the joining process. (1 reviews) - Missing Functionality (1 reviews) - Users experience **poor audio quality** with muffled sound during calls, affecting communication clarity. (1 reviews) - Technical Issues (1 reviews) ## LoopUp Discussions - [What does Loopup do?](https://www.g2.com/discussions/what-does-loopup-do) - [What is LoopUp meeting?](https://www.g2.com/discussions/what-is-loopup-meeting) - [Is LoopUp secure?](https://www.g2.com/discussions/is-loopup-secure) - [Does LoopUp have video?](https://www.g2.com/discussions/does-loopup-have-video) - [View LoopUp pricing details and edition comparison](https://www.g2.com/products/loopup/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+07%3A56%3A13+-0500&secure%5Bsession_id%5D=9d779e50-270e-497b-934f-e806526d8902&secure%5Btoken%5D=9916a5ae3654fdc7aa518f6f020a1b5757ee0972a1c19cfa93ab8e4b84cf4b5c&format=llm_user) ## LoopUp Integrations - [ComputerTalk](https://www.g2.com/products/computertalk/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## LoopUp Features **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Audio Conferencing** - Proactive Assistance - Decision Making **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top LoopUp Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,524 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,550 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,660 reviews)