Loop Feedback™ surveys are used to measure the customer experience including loyalty, satisfaction and effort both online and offline. Loop Feedback survey projects make it easy for you to design customer experience surveys using multiple CX question types and distribute them on a variety of channels to collect in-location feedback using kiosks, as well as digitally using email, links, QR Codes, mobile apps and websites. Existing survey solutions do not aggregate results by location and/or room and do not have configurable actions that allow you to engage in real-time conversations to follow-up and create tickets to manage problems through to resolution. Insights collected in Loop® within survey projects are easily visualized within each project and exportable into PDFs and other file formats to support monthly and quarterly business reviews.