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Nothing is really good about it. Not sure what else can I say. Review collected by and hosted on G2.com.
Very poor quality devices. I had to replace the device twice, and both units failed to report properly, sometimes stopping location updates for several days. Initially, I was told that I had purchased the US version instead of the Global version, even though the website does not clearly mention a Global version or provide such an option. Instead of replacing the device, I had to purchase a new one, and the first device ended up in the bin at my own cost.
The second device also arrived with reporting issues, and the batteries were already at 80% on arrival — which is quite disappointing. It again had problems reporting. I replaced the batteries, got them to 99%, and even waited two minutes under a clear sky before installing them, as advised. However, the same problem remained: the device would not report its location, even after driving for more than an hour, and it kept showing my old location.
Additionally, whenever you need to update the device’s reporting interval, you have to contact customer service each time. This is very inconvenient. Other trackers, such as Tracki, allow you to change reporting intervals directly from the mobile app whenever you want.
Customer service is also disappointing. The easiest response they offer is “send the device back and we will send a replacement”, without considering the shipping costs the customer has to bear.
I would not recommend buying this device, especially if you are located outside the USA. Review collected by and hosted on G2.com.
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