LogMeIn Rescue Pricing Overview

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LogMeIn Rescue Pricing Key Insights

Last updated on Jul 28, 2026


LogMeIn Rescue offers 2 pricing editions, starting at $109. LogMeIn Rescue pricing tiers are designed to support different usage levels and team sizes. LogMeIn Rescue also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the LogMeIn Rescue pricing table below to figure out the best fit for your needs.


Remote Device Support — $109 / 1 technician
Rescue Enterprise — Contact Us
Rated 4.5 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

LogMeIn Rescue Pricing FAQs

Generated using AI
Is LogMeIn Rescue free, or does it offer a free trial?

LogMeIn Rescue does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does LogMeIn Rescue cost in 2026?

According to G2 data, LogMeIn Rescue pricing in 2026 starts at $109.00. Pricing may vary based on billing terms or usage, so users should review the GoTo's official pricing page for the most current details.

Who is LogMeIn Rescue pricing best suited for?

LogMeIn Rescue's pricing is best suited for mid-market and enterprise IT and customer support teams that run high session volumes and require enterprise-grade security. G2 reviewers from computer and network security, information technology, financial services, and manufacturing industries appear most frequently and report strong ROI from unattended access and AI-assisted diagnostics. The $109 Remote Device Support tier fits mid-market helpdesks needing reliable cross-platform remote control. LogMeIn Rescue's Rescue Enterprise tier targets large organizations requiring SLA-backed support and dedicated onboarding. G2 reviewers from small businesses frequently flag cost as prohibitive, making LogMeIn Rescue a harder fit for lean teams or solo MSPs with limited budgets.

What are the key differences between the free and paid versions of LogMeIn Rescue?

LogMeIn Rescue does not offer a permanent free tier, but G2's pricing data for LogMeIn Rescue confirms a free trial is available for evaluation. The entry-level Remote Device Support plan at $109 covers Windows and Mac remote control, unattended access, in-session diagnostics, agent collaboration, and scripting. LogMeIn Rescue's Rescue Enterprise tier, priced via custom quote, adds a dedicated technical support team, 24/7 priority care, white glove onboarding, a VIP support portal, and committed SLAs. G2 reviewers note the trial is sufficient to validate core connectivity and session quality before committing to a paid license.

Is LogMeIn Rescue considered good value for its pricing?

LogMeIn Rescue earns a strong 4.5/5 average on G2, and the recurring pattern across reviews is high satisfaction paired with consistent cost complaints, the classic signal of a premium tool that delivers. G2 reviewers across mid-market and enterprise segments frequently cite reliability, AI-powered diagnostics, unattended access, and 256-bit AES encryption as justifying the price. One enterprise reviewer reported a 35% productivity gain and 30% faster ticket resolution. However, G2 users in small business and mid-market segments repeatedly flag the $109 per-seat cost as steep, especially at scale or for seasonal technician spikes. Reviewers comparing LogMeIn Rescue to TeamViewer and GoToAssist generally acknowledge it as the more capable but more expensive option.

LogMeIn Rescue Pricing Reviews

(2)
MJ
Mani J.
IT Support and Operations Support
Mid-Market (51-1000 emp.)
"Fast, Secure Remote Support Across Platforms with LogMeIn Rescue"
5/5
What do you like best about LogMeIn Rescue?

What I like best about LogMeIn Rescue is its fast and reliable remote access, which allows IT teams to troubleshoot devices instantly.

It supports multiple platforms like Windows, Mac, and mobile devices from a single console.

The strong security and easy PIN-based connection make it simple and safe for both technicians and end users. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Rescue?

One thing I dislike about LogMeIn Rescue is that it can be quite expensive compared to other remote support tools.

The user interface and administration can feel complex, especially for new users.

Occasionally, users also report stability or connectivity issues during sessions. Review collected by and hosted on G2.com.

Response from Goto Customer Success of LogMeIn Rescue

We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

PB
philippe b.
Tech Support
Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Yearly Pricing Change Overshadows an Otherwise Easy-to-Use Platform"
2/5
What do you like best about LogMeIn Rescue?

The direct connection with users and the ease of use are what I like most. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Rescue?

The price was good until they changed it to a yearly payment. Review collected by and hosted on G2.com.

Response from Goto Customer Success of LogMeIn Rescue

Hi Philippe,

Thank you for sharing your feedback! We're glad to hear you value the ease of use and direct connection with users, it’s great to know Rescue is making debugging simple and efficient for you.

We understand your concern regarding the move to annual billing. This structure helps customers lock in pricing, simplify budgeting, and ensure uninterrupted service without monthly fluctuations. It also allows us to continue enhancing the platform with improvements in performance, security, and new capabilities.

We truly appreciate your review and your continued trust in Rescue

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