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# LogMeIn Rescue vs LogMeIn Resolve Comparison - What are their main differences?

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LogMeIn RescueLogMeIn Resolve[+ Add Product](#)

Pricing

**LogMeIn Rescue**
Free Trial

**Contact Us** · Rescue Enterprise

**LogMeIn Resolve**
Free Trial

**Starting at $23.00** 25 endpoints; unlimited agents · Starter

**Pricing Insights**
from reviews

Time to Implement

**LogMeIn Rescue**
1 month

Based on 16 responses

**LogMeIn Resolve**
1 month

Based on 36 responses

Return on Investment

**LogMeIn Rescue**
13 months

Based on 14 responses

**LogMeIn Resolve**
13 months

Based on 32 responses

Perceived Cost

**LogMeIn Rescue**
$$$$$

**LogMeIn Resolve**
$$$$$

Average Discount

**LogMeIn Rescue**
9%

**LogMeIn Resolve**
9%

 ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

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**Pros & Cons**
from reviews

**LogMeIn Rescue**
[
Ease of Use (5)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1082848&qs=pros-and-cons#reviews)[
Remote Access (5)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1083807&qs=pros-and-cons#reviews)[
Expensive (3)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1083420&qs=pros-and-cons#reviews)[
Feature Limitations (2)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=2267569&qs=pros-and-cons#reviews)

**LogMeIn Resolve**
[
Ease of Use (54)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1645206&qs=pros-and-cons#reviews)[
Remote Control (29)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1644576&qs=pros-and-cons#reviews)[
Remote Access Issues (14)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1643543&qs=pros-and-cons#reviews)[
Expensive (12)
](https://www.g2.com/products/logmein-resolve/reviews?filters%5Bsentiment_snippet%5D=1644591&qs=pros-and-cons#reviews)

Integrations

**LogMeIn Rescue**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5296a6bc2bc5760fa316b49338d63a92/agiloft.png "Product Avatar Image")

Agiloft

](https://www.g2.com/products/agiloft/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image")

Autotask

](https://www.g2.com/products/autotask/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ef1e344df8caaf1ec0f791abb5611714/connectwise-rmm.png "Product Avatar Image")

ConnectWise RMM

](https://www.g2.com/products/connectwise-rmm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[
View all
](https://www.g2.com/products/logmein-rescue/integrations)

**LogMeIn Resolve**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71171ec9794b67c115a51f7e9d6b3d0e/connectwise-psa.png "Product Avatar Image")

ConnectWise PSA

](https://www.g2.com/products/connectwise-psa/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_81ca860a11427c432048fbbf91598745/freshworks-freshchat.png "Product Avatar Image")

FreshChat

](https://www.g2.com/products/freshworks-freshchat/reviews)[
View all
](https://www.g2.com/products/logmein-resolve/integrations)

Screenshots

**LogMeIn Rescue**
 ![LogMeIn Rescue screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/77480/WebTC%282%29.png)

**LogMeIn Resolve**
 ![LogMeIn Resolve screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1400058/Resolve-Dashboard.png)

**Ratings**
from reviews

Meets Requirements

**LogMeIn Rescue**

9.2

9.2197

**LogMeIn Resolve**

9.0

9.0383

Ease of Use

**LogMeIn Rescue**

9.2

9.2197

**LogMeIn Resolve**

9.0

9.0384

Ease of Setup

**LogMeIn Rescue**

9.2

9.2128

**LogMeIn Resolve**

8.8

8.8216

Ease of Admin

**LogMeIn Rescue**

8.9

8.992

**LogMeIn Resolve**

8.8

8.8188

Quality of Support

**LogMeIn Rescue**

8.8

8.8176

**LogMeIn Resolve**

8.7

8.7333

Has the product been a good partner in doing business?

**LogMeIn Rescue**

9.0

9.089

**LogMeIn Resolve**

8.7

8.7176

Product Direction (% positive)

**LogMeIn Rescue**

8.4

8.4178

**LogMeIn Resolve**

8.0

8.0367

**Features**
ratings from reviews

Remote Support

9.0

79

8.6

96

Service Desk

8.7

60

8.3

103

Remote Desktop

9.2

97

8.3

93

Co-Browsing

9.1

8

Not enough data

Endpoint Management

Not enough data

7.7

8

Remote Monitoring & Management (RMM)

Not enough data

8.9

39

Unified Endpoint Management (UEM)

Not enough data

10.0

10

Help Desk

8.8

115

Not enough data

Mobile Device Management (MDM)

Not enough data

8.5

9

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.6%

Mid-Market(51-1000 emp.)
41.6%

Enterprise(\> 1000 emp.)
26.8%

Small-Business(50 or fewer emp.)
31.6%

Mid-Market(51-1000 emp.)
41.6%

Enterprise(\> 1000 emp.)
26.8%

Small-Business(50 or fewer emp.)
35.5%

Mid-Market(51-1000 emp.)
43.2%

Enterprise(\> 1000 emp.)
21.3%

Small-Business(50 or fewer emp.)
35.5%

Mid-Market(51-1000 emp.)
43.2%

Enterprise(\> 1000 emp.)
21.3%

**Reviewers' Industry**

[![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")](https://www.g2.com/products/logmein-rescue/reviews)
LogMeIn Rescue

Information Technology and Services
25.7%

Computer Software
10.4%

Computer & Network Security
6.8%

Accounting
5.0%

Financial Services
3.2%

Other
49.1%

[![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")](https://www.g2.com/products/logmein-resolve/reviews)
LogMeIn Resolve

Information Technology and Services
21.9%

Computer Software
11.2%

Hospital & Health Care
6.7%

Construction
3.7%

Computer & Network Security
3.4%

Other
53.1%

Alternatives

**LogMeIn Rescue Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

**LogMeIn Resolve Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

[
Atera
](/products/remote-monitoring-and-management/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

## LogMeIn Rescue vs LogMeIn Resolve FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between LogMeIn Resolve vs LogMeIn Rescue?

LogMeIn Rescue stands out for higher reviewer satisfaction scores and a stronger focus on remote access, while LogMeIn Resolve is praised for its all-in-one IT management capabilities.

| | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (469 reviews) | 4.6/5 (209 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 8.9 | 9.2 |
| Quality of Support score | 8.7 | 8.8 |
| Top Reviewer-Cited Strength | Ease of Use (54 all-time mentions) | Ease of Use (5 all-time mentions) |

### How do the pricing models of LogMeIn Resolve and LogMeIn Rescue compare?

LogMeIn Resolve is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **LogMeIn Resolve:** In recent reviews, many cite its lower pricing and strong feature set as a "steal" and highlight its value for combining multiple IT management tools in one platform.
- **LogMeIn Rescue:** Reviewers frequently mention that it is expensive, especially at scale, and note that licensing costs increase significantly when adding more technicians.
- **Switching reasons:** Several reviewers mention switching to LogMeIn Resolve for its lower cost and broader feature coverage compared to other remote support tools.

### What are the best alternatives to LogMeIn Resolve and LogMeIn Rescue?

The best alternatives to LogMeIn Resolve and LogMeIn Rescue are TeamViewer, NinjaOne, and ScreenConnect.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | Lower pricing and strong value for bundled features | Ease of Use (54 all-time mentions) |
| [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) | 4.6/5 (209 reviews) | Mid-Market | Frequently cited as expensive, especially for larger teams | Ease of Use (5 all-time mentions) |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | — |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5025 reviews) | Mid-Market | — | — |
| [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | 4.7/5 (504 reviews) | Small-Business | — | — |

### Which Unified Endpoint Management (UEM) features should I prioritize when comparing LogMeIn Resolve and LogMeIn Rescue?

Buyers comparing LogMeIn Resolve and LogMeIn Rescue should prioritize remote access, ease of use, remote support, integrations, and pricing.

- **Remote Access:** LogMeIn Resolve (26 all-time mentions), LogMeIn Rescue (4 all-time mentions)
- **Ease of Use:** LogMeIn Resolve (54 all-time mentions, 9.0 score), LogMeIn Rescue (5 all-time mentions, 9.1 score)
- **Remote Support:** LogMeIn Resolve (25 all-time mentions), LogMeIn Rescue (4 all-time mentions)
- **Integrations:** LogMeIn Resolve is cited for Microsoft Teams integration in recent reviews; LogMeIn Rescue has no recent integration mentions.
- **Pricing:** LogMeIn Resolve is frequently praised for lower pricing, while LogMeIn Rescue is often cited as expensive in recent reviews.

### What are the pros and cons of LogMeIn Resolve vs LogMeIn Rescue?

LogMeIn Resolve's headline strength is its all-in-one IT management platform, while LogMeIn Rescue is most praised for its ease of use and reliable remote access.

- **LogMeIn Resolve strengths:** Ease of use (54 all-time mentions), remote control (29), remote access (26), remote support (25), customer support (23), easy setup (14), integrations (14), user interface (14), file transfer (16), reliability (15).
- **LogMeIn Resolve trade-offs:** Remote access issues (13), expensive (12), slow performance (12), weaker support for Apple/Mac devices, onboarding friction at scale, limited third-party application patching.
- **LogMeIn Rescue strengths:** Ease of use (5 all-time mentions), remote access (4), remote support (4), remote control (3), reliability (2), simple setup, enterprise-grade security, AI-powered troubleshooting features.
- **LogMeIn Rescue trade-offs:** Expensive (3), feature limitations (2), ticketing issues (2), complex administration, inconsistent experience across platforms (Windows vs. Mac), licensing cost at scale.

### Is LogMeIn Resolve or LogMeIn Rescue better for small businesses?

TeamViewer and Atera are the top alternatives for small businesses, but between LogMeIn Resolve and LogMeIn Rescue, both primarily serve the mid-market segment.

- **LogMeIn Resolve:** Largest segment is Mid-Market; reviewers highlight its value for combining multiple IT management tools and ease of use, but small-business-specific sentiment is limited.
- **LogMeIn Rescue:** Largest segment is Mid-Market; reviewers note its ease of use and reliability, but also cite higher costs as a barrier for small businesses.

### Which Unified Endpoint Management (UEM) platform has better integrations?

LogMeIn Resolve is favored for integrations, with recent reviewers citing Microsoft Teams integration.

- **LogMeIn Resolve:** Microsoft Teams integration is mentioned in recent reviews, with 2 all-time mentions.
- **LogMeIn Rescue:** No recent reviewer-cited integrations.

### How do LogMeIn Resolve and LogMeIn Rescue compare on customer support?

LogMeIn Resolve and LogMeIn Rescue are rated at parity on Quality of Support, with scores of 8.7 and 8.8 respectively, which is below the materiality threshold for a meaningful difference.

- **LogMeIn Resolve:** Reviewers frequently mention responsive support, but also note delays and difficulty getting updates on tickets.
- **LogMeIn Rescue:** Reviewers highlight fast and reliable support, but some mention that support can be less helpful for complex issues or account management.

### Which is easier to implement, LogMeIn Resolve or LogMeIn Rescue?

LogMeIn Rescue has a slight edge in Ease of Setup, with a score of 9.2 versus LogMeIn Resolve's 8.9, but the difference is below the materiality threshold.

- **LogMeIn Resolve:** Reviewers describe setup as easy and quick, with many citing a straightforward onboarding process, though some mention friction with bulk deployment and onboarding at scale.
- **LogMeIn Rescue:** Reviewers consistently praise its simple and fast setup, with many stating that teams can start supporting users the same day and that the initial setup is among the smoothest in the remote support space.

### Which product has better Remote Access?

LogMeIn Rescue is rated higher for Remote Access, with reviewers citing its reliability and ease of use, while LogMeIn Resolve is also praised for robust remote access features.

- **LogMeIn Resolve:** Remote Access (26 all-time mentions), Ease of Use score 9.0, Ease of Setup score 8.9.
- **LogMeIn Rescue:** Remote Access (4 all-time mentions), Ease of Use score 9.1, Ease of Setup score 9.2.