# LogMeIn Rescue vs LogMeIn Resolve Comparison
---
## AI Generated Summary
- **G2 reviewers report** that LogMeIn Resolve excels in managing Windows endpoints, with users appreciating its reliable remote access experience and good device visibility. The combination of monitoring, patching, automation, and support makes it a solid choice for organizations looking for comprehensive endpoint management.
- **Users say** that LogMeIn Rescue stands out for its simplicity, allowing end users to connect with just one click, which is particularly beneficial for non-technical users. This ease of use is complemented by enterprise-grade security features, such as 256-bit AES encryption, ensuring a secure connection.
- **Reviewers mention** that LogMeIn Resolve has a user-friendly interface and is easy to navigate, making it a good fit for teams that prioritize usability. Recent feedback highlights the streamlined support process through a single portal, which enhances efficiency in managing employee requests.
- **According to verified reviews** , LogMeIn Rescue is praised for its quick and efficient connection process, which helps resolve user issues swiftly. Users appreciate the straightforward email link system for initiating support sessions, making it a reliable tool for remote assistance.
- **G2 reviewers highlight** that while LogMeIn Resolve has a higher number of recent reviews, indicating a more active user base, LogMeIn Rescue maintains a slightly higher overall satisfaction score. This suggests that Rescue may have a more polished experience despite fewer recent reviews.
- **Users report** that LogMeIn Rescue's robust features, such as session recording and unattended access, are highly rated, making it a strong contender for organizations needing advanced remote support capabilities. In contrast, while LogMeIn Resolve offers good features, it may not match the depth of functionality found in Rescue.



---
## Frequently Asked Questions

### What is the difference between LogMeIn Resolve vs LogMeIn Rescue?

LogMeIn Rescue stands out for higher reviewer satisfaction scores and a stronger focus on remote access, while LogMeIn Resolve is praised for its all-in-one IT management capabilities.

| | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (469 reviews) | 4.6/5 (209 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 8.9 | 9.2 |
| Quality of Support score | 8.7 | 8.8 |
| Top Reviewer-Cited Strength | Ease of Use (54 all-time mentions) | Ease of Use (5 all-time mentions) |



### How do the pricing models of LogMeIn Resolve and LogMeIn Rescue compare?

LogMeIn Resolve is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **LogMeIn Resolve:** In recent reviews, many cite its lower pricing and strong feature set as a "steal" and highlight its value for combining multiple IT management tools in one platform.
- **LogMeIn Rescue:** Reviewers frequently mention that it is expensive, especially at scale, and note that licensing costs increase significantly when adding more technicians.
- **Switching reasons:** Several reviewers mention switching to LogMeIn Resolve for its lower cost and broader feature coverage compared to other remote support tools.



### What are the best alternatives to LogMeIn Resolve and LogMeIn Rescue?

The best alternatives to LogMeIn Resolve and LogMeIn Rescue are TeamViewer, NinjaOne, and ScreenConnect.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | Lower pricing and strong value for bundled features | Ease of Use (54 all-time mentions) |
| [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) | 4.6/5 (209 reviews) | Mid-Market | Frequently cited as expensive, especially for larger teams | Ease of Use (5 all-time mentions) |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | — |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5025 reviews) | Mid-Market | — | — |
| [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | 4.7/5 (504 reviews) | Small-Business | — | — |



### Which Unified Endpoint Management (UEM) features should I prioritize when comparing LogMeIn Resolve and LogMeIn Rescue?

Buyers comparing LogMeIn Resolve and LogMeIn Rescue should prioritize remote access, ease of use, remote support, integrations, and pricing.

- **Remote Access:** LogMeIn Resolve (26 all-time mentions), LogMeIn Rescue (4 all-time mentions)
- **Ease of Use:** LogMeIn Resolve (54 all-time mentions, 9.0 score), LogMeIn Rescue (5 all-time mentions, 9.1 score)
- **Remote Support:** LogMeIn Resolve (25 all-time mentions), LogMeIn Rescue (4 all-time mentions)
- **Integrations:** LogMeIn Resolve is cited for Microsoft Teams integration in recent reviews; LogMeIn Rescue has no recent integration mentions.
- **Pricing:** LogMeIn Resolve is frequently praised for lower pricing, while LogMeIn Rescue is often cited as expensive in recent reviews.



### What are the pros and cons of LogMeIn Resolve vs LogMeIn Rescue?

LogMeIn Resolve's headline strength is its all-in-one IT management platform, while LogMeIn Rescue is most praised for its ease of use and reliable remote access.

- **LogMeIn Resolve strengths:** Ease of use (54 all-time mentions), remote control (29), remote access (26), remote support (25), customer support (23), easy setup (14), integrations (14), user interface (14), file transfer (16), reliability (15).
- **LogMeIn Resolve trade-offs:** Remote access issues (13), expensive (12), slow performance (12), weaker support for Apple/Mac devices, onboarding friction at scale, limited third-party application patching.
- **LogMeIn Rescue strengths:** Ease of use (5 all-time mentions), remote access (4), remote support (4), remote control (3), reliability (2), simple setup, enterprise-grade security, AI-powered troubleshooting features.
- **LogMeIn Rescue trade-offs:** Expensive (3), feature limitations (2), ticketing issues (2), complex administration, inconsistent experience across platforms (Windows vs. Mac), licensing cost at scale.



### Is LogMeIn Resolve or LogMeIn Rescue better for small businesses?

TeamViewer and Atera are the top alternatives for small businesses, but between LogMeIn Resolve and LogMeIn Rescue, both primarily serve the mid-market segment.

- **LogMeIn Resolve:** Largest segment is Mid-Market; reviewers highlight its value for combining multiple IT management tools and ease of use, but small-business-specific sentiment is limited.
- **LogMeIn Rescue:** Largest segment is Mid-Market; reviewers note its ease of use and reliability, but also cite higher costs as a barrier for small businesses.



### Which Unified Endpoint Management (UEM) platform has better integrations?

LogMeIn Resolve is favored for integrations, with recent reviewers citing Microsoft Teams integration.

- **LogMeIn Resolve:** Microsoft Teams integration is mentioned in recent reviews, with 2 all-time mentions.
- **LogMeIn Rescue:** No recent reviewer-cited integrations.



### How do LogMeIn Resolve and LogMeIn Rescue compare on customer support?

LogMeIn Resolve and LogMeIn Rescue are rated at parity on Quality of Support, with scores of 8.7 and 8.8 respectively, which is below the materiality threshold for a meaningful difference.

- **LogMeIn Resolve:** Reviewers frequently mention responsive support, but also note delays and difficulty getting updates on tickets.
- **LogMeIn Rescue:** Reviewers highlight fast and reliable support, but some mention that support can be less helpful for complex issues or account management.



### Which is easier to implement, LogMeIn Resolve or LogMeIn Rescue?

LogMeIn Rescue has a slight edge in Ease of Setup, with a score of 9.2 versus LogMeIn Resolve's 8.9, but the difference is below the materiality threshold.

- **LogMeIn Resolve:** Reviewers describe setup as easy and quick, with many citing a straightforward onboarding process, though some mention friction with bulk deployment and onboarding at scale.
- **LogMeIn Rescue:** Reviewers consistently praise its simple and fast setup, with many stating that teams can start supporting users the same day and that the initial setup is among the smoothest in the remote support space.



### Which product has better Remote Access?

LogMeIn Rescue is rated higher for Remote Access, with reviewers citing its reliability and ease of use, while LogMeIn Resolve is also praised for robust remote access features.

- **LogMeIn Resolve:** Remote Access (26 all-time mentions), Ease of Use score 9.0, Ease of Setup score 8.9.
- **LogMeIn Rescue:** Remote Access (4 all-time mentions), Ease of Use score 9.1, Ease of Setup score 9.2.



| | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 210 | 469 | 
| **Largest Market Segment** | Mid-Market (40.8% of reviews) | Mid-Market (42.9% of reviews) | 
| **Entry Level Price** | Contact Us | $29.00 25 endpoints; unlimited agents | 

---
## Top Pros & Cons

### LogMeIn Rescue

Pros:
- Ease of Use (5 reviews)
- Remote Access (4 reviews)

Cons:
- Expensive (3 reviews)
- Feature Limitations (2 reviews)

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (13 reviews)
- Expensive (12 reviews)

---
## Ratings Comparison
| Rating | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
  | **Meets Requirements** | 9.3 (169 reviews) | 9.0 (379 reviews) | 
  | **Ease of Use** | 9.1 (168 reviews) | 9.0 (380 reviews) | 
  | **Ease of Setup** | 9.2 (102 reviews) | 8.9 (212 reviews) | 
  | **Ease of Admin** | 9.0 (82 reviews) | 8.9 (184 reviews) | 
  | **Quality of Support** | 8.9 (151 reviews) | 8.7 (329 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (78 reviews) | 8.7 (172 reviews) | 
  | **Product Direction (% positive)** | 8.4 (156 reviews) | 8.0 (365 reviews) | 

---
## Pricing

### LogMeIn Rescue

#### Entry-Level Pricing

Plan: Rescue Enterprise

Price: Contact Us

Description: Advanced remote support with priority VIP service for enterprise teams


Key Features:
- Dedicated Technical Support Team
- 24/7 Priority Care
- White Glove Onboarding

[Browse all 2 editions](https://www.g2.com/products/logmein-rescue/pricing)

#### Free Trial

Yes

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patch Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Patch Prioritization** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Network Wide Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Automatic Patch Deployment** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Patch Testing** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Automatic Scans** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 

### Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Certificate Assessment** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Automated Containment** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Penetration Testing** | Not enough data | Not enough data | 
| **Runtime Container Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Vulnerability Assessment** | Not enough data | Not enough data | 
| **Asset Tagging** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | 
| **Vulnerability Protection** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **SQL Injections** | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.8/10 | 103 |
| **LogMeIn Resolve** | N/A | N/A |

#### Ticket and Case Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Ticket creation user experience** | 8.7 (52 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.6 (50 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 9.0 (54 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | Feature Not Available | Not enough data | 
| **SLA Management** | 9.2 (42 reviews) | Not enough data | 
| **Attachments/Screencasts** | 9.2 (59 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 9.0 (47 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | Feature Not Available | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **AI Text Generation** | 8.0 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (11 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Customer Portal** | 8.8 (55 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.6 (46 reviews) | Not enough data | 
| **Chat/Live Support** | 9.1 (68 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | Feature Not Available | Not enough data | 
| **Voice** | Feature Not Available | Not enough data | 
| **Video Chat** | Not enough data | Not enough data | 

#### Platform

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Mobile User Support** | 8.6 (36 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.9 (36 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.0 (38 reviews) ✓ Verified | Not enough data | 
| **Third-Party Integrations** | 9.0 (28 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.9 (54 reviews) ✓ Verified | Not enough data | 
| **Activity Dashboard** | 8.9 (53 reviews) ✓ Verified | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Automated Routing** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Automation** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Macros/Templated Responses** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | 9.0/10 | 36 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Device Management** | Not enough data | 9.3 (23 reviews) | 
| **Asset Management** | Not enough data | 8.3 (6 reviews) | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.4 (25 reviews) | 
| **Asset Tracking** | Not enough data | 9.1 (20 reviews) | 
| **Application Deployment** | Not enough data | 8.7 (21 reviews) | 
| **Patch Management** | Not enough data | 8.3 (22 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Service Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Remote Access** | Not enough data | 9.6 (32 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Build Automation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Device Auto Discovery** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **For MSPs** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | 10.0/10 | 8 |

#### Scope

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Mobile Content Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **BYOD Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **App Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Asset Inventory

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | Not enough data | 
| **Software Asset Inventory** | Not enough data | Not enough data | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | 
| **Mobile Asset Inventory** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 

#### Generative AI

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Central Dashboard** | Not enough data | Not enough data | 
| **Asset Policy Management** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Cost Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### ServiceNow Apps

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **ServiceNow Integration** | 9.2 (6 reviews) | Not enough data | 
| **Value** | 8.3 (6 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.9/10 | 56 |
| **LogMeIn Resolve** | 8.6/10 | 94 |

#### Administration

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Screen Sharing** | 9.7 (50 reviews) | 9.2 (85 reviews) | 
| **File Sharing** | 9.6 (46 reviews) | 9.0 (77 reviews) | 
| **Session Recording** | 9.1 (42 reviews) | 8.9 (64 reviews) | 
| **Unattended Remote Access** | 8.9 (40 reviews) | 8.9 (70 reviews) | 
| **Multi - Session Handling** | 9.2 (45 reviews) | 8.6 (68 reviews) | 
| **Multi-Monitor Support** | 8.9 (44 reviews) | 8.5 (70 reviews) | 

#### Maintenance

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Remote Reboot** | 9.3 (44 reviews) | 8.9 (71 reviews) | 
| **Remote Printing** | 8.9 (34 reviews) | 8.4 (48 reviews) | 

#### Communication 

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Text Chat** | 9.3 (45 reviews) | 8.8 (67 reviews) | 
| **VoIP** | 8.1 (32 reviews) | 7.9 (46 reviews) | 
| **Video Conference Call** | 8.0 (34 reviews) | 8.2 (48 reviews) | 
| **Screen Annotations** | 8.9 (40 reviews) | 8.5 (49 reviews) | 

#### Security

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Data Encryption** | 9.3 (42 reviews) | 8.6 (51 reviews) | 
| **Compliance** | 9.0 (40 reviews) | 8.3 (51 reviews) | 

#### Device Support

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Mobile Device Access** | 8.3 (42 reviews) | 8.6 (61 reviews) | 
| **Multi-Platform Support** | 8.6 (43 reviews) | 8.6 (57 reviews) | 
| **Cross-Platform** | 8.6 (45 reviews) | 8.4 (59 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Reporting** | 9.0 (43 reviews) | 8.3 (61 reviews) | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.1/10 | 8 |
| **LogMeIn Resolve** | N/A | N/A |

#### Administration

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Access Control** | 9.4 (8 reviews) | Not enough data | 
| **Web Page Navigation** | 9.0 (7 reviews) | Not enough data | 
| **Real Time Assistance** | 9.2 (8 reviews) | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Data Security** | 9.5 (7 reviews) | Not enough data | 
| **Data Masking** | 8.3 (6 reviews) | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Generative AI

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Threat Protection** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **Spam Quarantine** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **DDoS Protection** | Not enough data | Not enough data | 
| **Automatic Scans** | Not enough data | Not enough data | 
| **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Identity Theft Protection** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Virus Definition Update** | Not enough data | Not enough data | 
| **VPN** | Not enough data | Not enough data | 
| **Tracker Blocking** | Not enough data | Not enough data | 
| **Data Loss Prevention** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Webcam Protection** | Not enough data | Not enough data | 
| **Anomaly/Malware Detection** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Phishing Protection** | Not enough data | Not enough data | 
| **Email Attachment Protection** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Next-Generation Firewall** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | 7.7/10 | 8 |

#### Generative AI

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (8 reviews) | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 8.7/10 | 59 |
| **LogMeIn Resolve** | 8.3/10 | 101 |

#### Incident Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Automate Ticket Routing** | 8.7 (25 reviews) | 8.5 (59 reviews) | 
| **Ticket Prioritization** | 8.8 (26 reviews) | 8.2 (60 reviews) | 
| **Ticket Notifications** | 8.5 (29 reviews) | 8.3 (62 reviews) | 
| **Knowledge Base** | 8.3 (33 reviews) | 8.2 (62 reviews) | 
| **Knowledge Base/Ticket Integration** | 8.6 (28 reviews) | 8.1 (56 reviews) | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Reporting

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Dashboards** | 8.9 (40 reviews) | 8.3 (73 reviews) | 
| **Time Tracking** | 8.8 (39 reviews) | 8.2 (72 reviews) | 
| **Surveys** | 8.8 (27 reviews) | 8.4 (58 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Access & Usability

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Mobile** | 8.5 (36 reviews) | 8.1 (74 reviews) | 
| **Self Service** | 8.9 (36 reviews) | 8.7 (72 reviews) | 
| **Active Directory** | 9.0 (30 reviews) | 8.1 (59 reviews) | 
| **Multi-Channel Access** | 9.1 (32 reviews) | 8.5 (65 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - Service Desk

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Project Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **CMDB** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **IT Risk Management** | Not enough data | Not enough data | 
| **Service Catalog** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Localization Automation** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Release & Deployment** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### System Control

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | N/A | N/A |
| **LogMeIn Resolve** | 8.5/10 | 9 |

#### Platform - Mobile Device Management (MDM)

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | 

#### Operating System

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | 
| **Apple Support** | Not enough data | 8.7 (5 reviews) | 
| **Android Support** | Not enough data | 8.3 (7 reviews) | 

#### Management

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.3 (8 reviews) | 
| **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | 
| **Whitelist** | Not enough data | 8.1 (6 reviews) | 
| **Blacklist** | Not enough data | 8.1 (6 reviews) | 
| **Usage Information** | Not enough data | 8.6 (6 reviews) | 
| **Mobile Device Management** | Not enough data | Not enough data | 
| **Lockdown Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **User Session Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Mobile Content Management** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Software Management** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (6 reviews) | 
| **Security** | Not enough data | 9.3 (7 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Mobile Access** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Automatic Reset** | Not enough data | Not enough data | 
| **Onsite Printing** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **For Android Devices** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Digital Signage** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Timeout** | Not enough data | Not enough data | 
| **Multi-app mode** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Browsing Restrictions** | Not enough data | Not enough data | 
| **Customizable User Interface** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **Secure Browsing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Video Looping** | Not enough data | Not enough data | 
| **Self Ordering** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Single-app mode** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Enrollments/Onboarding** | Not enough data | Not enough data | 
| **Automatic User/Device Recognition** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Kiosk Mode** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Synchronization Scheduling** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Wireless Troubleshooting** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **LogMeIn Rescue** | 9.2/10 | 80 |
| **LogMeIn Resolve** | 8.3/10 | 93 |

#### Administration

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Usage Information** | 9.0 (60 reviews) | 8.5 (80 reviews) | 
| **Active Directory Integration** | 8.9 (49 reviews) | 8.1 (72 reviews) | 
| **Diagnostics** | 9.0 (60 reviews) | 8.3 (77 reviews) | 
| **Session Recording** | 9.0 (56 reviews) | 8.3 (77 reviews) | 
| **Session Transfer** | 9.4 (62 reviews) | 8.1 (73 reviews) | 
| **Unattended Access** | 9.3 (59 reviews) | 8.4 (76 reviews) | 
| **File Sharing** | 9.2 (66 reviews) | 8.5 (83 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Cross-Platform Access** | 9.4 (59 reviews) | 8.6 (72 reviews) | 
| **Mobile Device Access** | 8.6 (51 reviews) | 8.1 (70 reviews) | 
| **Applications Management** | 9.2 (53 reviews) | 8.5 (75 reviews) | 
| **Remote Access/Control** | 9.4 (66 reviews) | 8.7 (85 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 
| **Multiple Monitor Access** | Not enough data | Not enough data | 

#### Security

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Remote Wipe** | 9.4 (40 reviews) | 7.7 (60 reviews) | 
| **Device Management** | 9.3 (46 reviews) | 8.4 (77 reviews) | 
| **Device Enrollment** | 9.2 (44 reviews) | 8.4 (70 reviews) | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Print Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Remote Printing** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Desktop Virtualization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **Diagnostics Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to LogMeIn Rescue (4):** [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [Help Desk Software](https://www.g2.com/categories/help-desk), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to LogMeIn Resolve (7):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)


---
## Reviewer Demographics

### By Company Size

| Segment | LogMeIn Rescue | LogMeIn Resolve | 
|---|---|---|
| **Small-Business** | 34.7% | 35.8% | 
| **Mid-Market** | 40.8% | 42.9% | 
| **Enterprise** | 24.5% | 21.2% | 

### By Industry

#### LogMeIn Rescue

- **Information Technology and Services:** 22.7%
- **Computer Software:** 10.3%
- **Computer & Network Security:** 6.7%
- **Accounting:** 4.1%
- **Computer Networking:** 3.1%
- **Financial Services:** 3.1%
- **Hospital & Health Care:** 2.6%
- **Wholesale:** 2.6%
- **Legal Services:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Other:** 40.7%

#### LogMeIn Resolve

- **Information Technology and Services:** 21.9%
- **Computer Software:** 11.3%
- **Hospital & Health Care:** 6.7%
- **Computer & Network Security:** 3.5%
- **Construction:** 3.5%
- **Computer Networking:** 2.2%
- **Insurance:** 2.2%
- **Accounting:** 2.0%
- **Education Management:** 2.0%
- **Financial Services:** 2.0%
- **Other:** 43.0%

---
## Alternatives

### Alternatives to LogMeIn Rescue

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4172 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (514 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (737 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (519 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) — 4.7/5 stars (276 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (617 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (683 reviews)

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4172 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5036 reviews)
- [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1260 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (737 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (514 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1138 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (683 reviews)

---
## Top Discussions

### LogMeIn Rescue

- Title: [What version of Mac OS is preferred for remote connections?](https://www.g2.com/discussions/what-version-of-mac-os-is-preferred-for-remote-connections) — 1 comment, 1 upvote
  > **Top comment:** "LogMeIn just came out with the new beta version to run on Catalina.  I usually wait for the final but tested the beta and have not found any issues with it. ..."

### LogMeIn Resolve

- Title: [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/logmein-rescue-vs-logmein-resolve)