Integration of the software with customer relationships management products.
Effectiveness of the software in lead generation and natural language processing.
No technical knowhow required to set up and operate the software. It is easy to use.
Customer service providers' response is on time. They have high value for customers.
The software is artificial intelligence enabled and has a user -friendly interface.
Customizability and personalisation of the software.
Availability of a built-in in group feature that enhances communication and instant replies.
Automation of tasks such as sending emails.
The software enables information access based on customer interactions and behavioural analytics. Review collected by and hosted on G2.com.
It has limited integration tools and the cost of implementation is higher compared to its closest competitors. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.





