---
title: Kontak Reviews
meta_title: 'Kontak Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Kontak works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Other Services
  url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5
---

# Kontak Reviews
**Vendor:** LCEngage.Inc  
**Category:** [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Kontak
Improve the conversion of your website visitors to new clients by 400% through web engagement experience provided by industry trained live agents. Kontak provides a 24/7 managed live chat service for vet, dental and orthodontic practices. We deliver our clients an average of 44 x ROI by leading each one of your visitors towards making an appointment through a unique, “concierge like” website experience. Without Kontak, up to 98% of all your website visitors leave without engagement. Our agents regularly engage all your visitors with empathy on every page and as a result, dramatically reduce visitor departure. Also, Kontak makes 32% of all new appointments for our clients after hours. Protect you marketing investment. We guarantee results!




## Kontak Reviews
  ### 1. Live Chat is what we needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2020

**Describe the project or task Kontak helped with:**

We wanted to get more appointments and provide after-hours coverage as well.

**What do you like best about Kontak?**

They deliver on their promise, we got a lot more appointments. I like how professional and polite they are.

**What do you dislike about Kontak?**

I can't think of anything right now. Let me get back to you.

**Recommendations to others considering Kontak:**

I would definitely recommend Kontak to others.

**What problems is Kontak solving and how is that benefiting you?**

Our front desk is not on the phone all the time anymore, now they can spend more time with the customers.


## Kontak Discussions
  - [What is Kontak used for?](https://www.g2.com/discussions/kontak-what-is-kontak-used-for)
  - [What is Kontak used for?](https://www.g2.com/discussions/what-is-kontak-used-for)

- [View Kontak pricing details and edition comparison](https://www.g2.com/products/kontak/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+02%3A47%3A38+-0500&secure%5Bsession_id%5D=bdb7688b-9f67-4e39-81e1-e1af08f79d32&secure%5Btoken%5D=be8a94b392b2c4a00533423a82223ba2cb90be8eb8c39b717e8c7d0d0db29ee1&format=llm_user)

## Kontak Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Kontak Alternatives
  - [Peak Support](https://www.g2.com/products/peak-support/reviews) - 4.8/5.0 (39 reviews)
  - [Helpware](https://www.g2.com/products/helpware/reviews) - 4.9/5.0 (30 reviews)
  - [Melu Managed Messaging](https://www.g2.com/products/melu-managed-messaging/reviews) - 4.9/5.0 (28 reviews)