--- title: Konfidens Reviews meta_title: 'Konfidens Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Konfidens works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-04-20' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Konfidens Reviews **Vendor:** Konfidens **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Konfidens Konfidens is practice management software built specifically for allied health practitioners – including therapists, psychologists, counsellors, and other session-based clinicians – running practices of any size across the UK and Europe, from independent sole traders to multi-practitioner clinics and charitable organisations. Designed for practitioners who want to spend less time on administration and more time with clients, Konfidens brings together the core tools of a modern clinical practice in one place: scheduling, client records, session notes, invoicing, secure client communication, and telehealth – all accessible from both desktop and mobile. Unlike generic practice management tools adapted from other industries, Konfidens is built around the workflows of talking therapies and allied health – from intake to discharge. Custom note and document templates mean practitioners can build documentation that fits their specific clinical approach, and the platform supports the communication and compliance patterns that private practice actually demands. Key capabilities include: Online booking: let clients book appointments directly through a self-serve booking page, reducing back-and-forth Appointment scheduling: manage your calendar and reduce no-shows with automated reminders Telehealth: run secure video sessions directly within the platform Client records & case notes: structured documentation with fully customisable templates Intake forms & questionnaires: collect the information you need before the first session, with flexible form-building tools Consent management: send, collect, and store client consents in a compliant, auditable way Client contracts: distribute and collect fully signed contracts digitally, with the entire process automated end-to-end Invoicing & payments: generate invoices and track payments without leaving the platform Secure messaging: communicate with clients through a compliant, purpose-built channel Whether you're a solo practitioner just getting started or a growing clinic managing a team of clinicians, Konfidens is built to scale with you – offering a clean, modern interface and a setup experience designed to get you from signup to your first session quickly. Konfidens is developed and hosted entirely within Europe, making it a natural choice for UK and European practitioners who need a platform that handles client data with the privacy standards and regulatory compliance they can rely on — without workarounds or bolt-on compliance tools. ## Konfidens Reviews ### 1. Robust, Intuitive Practice Management Solution That Pays for Itself **Rating:** 5.0/5.0 stars **Reviewed by:** Gregg B. | Integrative Counsellor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Konfidens?** It is a complete, robust, well-designed and intuitive solution for practice management, providing all the tools needed to set up and run an individual or group service for counselling or other health-related occupations. The interface is clean and easy to use, incorporating client management, scheduling, case note formulation and storage, separate services, integrated billing, customised automatic emails, and reporting/analytics, all in one streamlined system. I honestly couldn't imagine running my own practice without it! **What do you dislike about Konfidens?** Nothing - the company are amazingly receptive to user feedback, and are continually rolling out minor improvements and upgrades to enhance the already strong offering. Ongoing support is provided instantly, and the company are creating a series of webinars for how to get the most out of the platform. The platform literally pays for itself in saved admin time and peace of mind, and is incredibly robust and stable. Future plans involve more native integration and two-way communication with other popular systems like gmail and calendar. It is already an excellent package, and the company's future development plans are both realistic and exciting. **What problems is Konfidens solving and how is that benefiting you?** Konfidens provides an essential service to both new and existing independent counsellors, and group practices. It combines candidate management, scheduling, video conferencing and billing into one streamlined practice. It genuinely allows you to streamline and/or automate the actual management of the practice, allowing you to focus almost exclusively on delivering the service, rather than making sure it runs well. While it's excellent for established practitioners, it's invaluable for new ones, as the platform itself provides a logical structure and workflow that allows you to build a stable, smooth "back end" to the service you're providing to clients. After using it exclusively for months, I can't imagine doing it any other way! ### 2. All-in-One Platform for Running My Counselling Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Rhian L. | Psychologist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 13, 2026 **What do you like best about Konfidens?** Everything I need to run my counselling practice is in one place. I love that they have in house teleconferencing & the client messaging feature is so handy! **What do you dislike about Konfidens?** I'm keen for them to develop an intake form feature but I hear this is on its way **What problems is Konfidens solving and how is that benefiting you?** It streamlines diary management, client communications & appointment payments. It handles all of the admin for me so I can focus on being a Psychologist. - [View Konfidens pricing details and edition comparison](https://www.g2.com/products/konfidens/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-04+05%3A37%3A27+-0500&secure%5Bsession_id%5D=1ef5fb35-1b1a-4944-83e9-b219da8c0099&secure%5Btoken%5D=459e99a29f61bad677214e8cb2f06a1e78f3f50b56247aa535efe04a49669d43&format=llm_user) ## Konfidens Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Invoice Management - Medication Management - Calendar Management - Employee Management - Document Management - Claims Management - Template Management - Data Security **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription - EMR/EHR - Customizable Templates **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Initial Assessments - Mobile Access - Teletherapy - AI Copilot - Confirmations/Reminders - Customizable Reports - For Group Therapy - Appointment Scheduling - HIPAA Compliant - Lab Integration - E-Prescribing - Role-Based Permissions - Treatment Planning - Electronic Signature - Charting - Reporting & Statistics - For Substance Abuse Therapy - Outcome Assessment Tools - Therapy Notes - API - Activity Dashboard - Secure Messaging - Electronic Payments - Generative AI - Chat/Messaging - Reporting/Analytics - Payment Processing - SMS Messaging - Income/Expense Tracking - Telemedicine - Third-Party Integrations - Multi-Location - Compliance Tracking - Client Database - Progress Tracking - Email Marketing - Coding Assistance - Patient Intake - Online Booking **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment ## Top Konfidens Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (897 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (667 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)