--- title: Koncert Reviews meta_title: 'Koncert Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 419 reviews by the users' company size, role or industry to find out how Koncert works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 419 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Koncert Reviews **Vendor:** Koncert **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 419 ## About Koncert Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives. ## Koncert Pros & Cons **What users like:** - Users value the **time-saving capabilities** of Koncert, allowing efficient cold calling and quick data management. (56 reviews) - Users value the **efficiency** of Koncert, allowing for quicker dialing and increased productivity in booking meetings. (46 reviews) - Users love the **efficient lead generation** capabilities of Koncert, boosting their dialing speed and meeting bookings. (39 reviews) - Users appreciate the **ease of use** of Koncert, highlighting its user-friendly design and effective results. (32 reviews) - Users appreciate the **automation features** of Koncert, enabling efficient prospecting without manual dialing hassle. (31 reviews) - Integrations (26 reviews) - Features (25 reviews) - Helpful (25 reviews) - Customer Support (23 reviews) - Parallel Dialer (19 reviews) **What users dislike:** - Users report frequent **call issues** , including audio glitches and difficulties with dialing multiple lines effectively. (35 reviews) - Users report frequent **dialer issues** , including glitches and difficulties with audio and tracking multiple calls. (28 reviews) - Users experience **slow loading** issues with Koncert during high volume dialing, affecting call flow and synchronization. (12 reviews) - Users experience occasional **software bugs** with Koncert, including crashes and issues with list uploads from Salesforce. (12 reviews) - Users experience a **delay in communication** when calls are picked up, causing frustration during conversations. (11 reviews) - Users find **dialer limitations** frustrating, as it redials contacts inaccurately and restricts international dialing options. (10 reviews) - Users report frequent **connectivity issues** with Koncert, leading to lower connection rates and performance disruptions. (9 reviews) - Users experience **slow performance** with Koncert, facing delays in call pickup and frequent crashes affecting usability. (9 reviews) - Connection Issues (7 reviews) - Delay Issues (7 reviews) ## Koncert Reviews ### 1. Genuinely a game-changer for sales reps and outbound teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Bryce M. | Business Development, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2019 **What do you like best about Koncert?** Without hyperbole, ConnectLeader is everything it's cracked up to be. There are plenty of sales enablement tools that allow you to improve productivity by cutting out clicks & steps--I haven't experienced any that make your workflow exponentially more robust while keeping all your work organized in a paper trail tied to Salesforce. I've been using it for about 4 months now, and there's yet to be any lingering frustrations or pain points. **What do you dislike about Koncert?** If I could think of a legitimate complaint I'd surely list it--but ConnectLeader is one of those exceptionally rare 10/10 tools. **Recommendations to others considering Koncert:** Obviously, dedication and effort are still needed to make successful sales. ConnectLeader isn't going to give you more hustle or "cut out" the work, it just saves steps and helps you make the most of your time. **What problems is Koncert solving and how is that benefiting you?** Outbound call volume is exponentially higher. All calls are automatically tracked and recorded. I'm able to organize campaigns and initiatives all in one tool, which previously took several different softwares and an abundance of post-it notes. ### 2. Great experience both reaching new prospects and moving them through the sales cycle **Rating:** 5.0/5.0 stars **Reviewed by:** Avi A. | Enterprise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Koncert?** We have been using ConnectLeader for a while now, and have seen wonderful results. Our BDR teams are able to dial 10x the volume in a given day while maintaining control on who is being targeted, and we've therefore seen an 80% uptick in booked meetings YoY. Using TruCadence, our AE team can craft personalized and intelligent phone and email campaigns to target high-touch, high-revenue and strategic accounts. Easy reporting and relevant dashboards mean all team members can track their progress and draw insights from the data to refine their approaches. From business development to deal progression, ConnectLeader has tools to help in all facets of the sales process without slowing down the sales force. **What do you dislike about Koncert?** There are some features that are not currently in production which would be helpful to have, but the AM/support teams are receptive of feedback and always work to put what they can into the product roadmap. As the tool gets more mature, I will keep an eye on which feature requests actually make it into the platform. **Recommendations to others considering Koncert:** I encourage anyone evaluating to take advantage of a trial to make sure it works for your organization before purchasing **What problems is Koncert solving and how is that benefiting you?** From an SDR perspective - our goal is to maximize the number of prospects that are dialed. With ConnectLeader we are able to reach at least 10x the prospects, and we've seen booked meetings increase 80% YoY. From an AE perspective - we use the TruCadence tool to craft targeted email and calling campaigns to high-revenue and strategic prospects and customers. ### 3. Awesome experience using ConnectLeader! **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher K. | Territory Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2019 **What do you like best about Koncert?** ConnectLeader has been an amazing tool to help me enhance my prospecting game. I would previously spend an hour hand-dialing through Salesforce or Excel and get a maximum of 50 dials completed. With CL I am able to power-dial and get upwards of 200 dials in that time frame. It has greatly increased the amount of prospects I get in touch with, and in turn the amount of meetings I'm able to schedule. The support team was very diligent and helpful in the set-up and training process and well, making sure I was fully trained on the product and ready to jump right in and use it successfully. **What do you dislike about Koncert?** There are times where it would get stuck on a few names and lower the amount of dials I was able to complete. **Recommendations to others considering Koncert:** Very important to have a clean/scrubbed list to run for your session. ConnectLeader hygiene is very important at the end of the day. It is also helpful to keep open LinkedIn or Salesforce to be able to pull up the prospect you connect with in a very quick manner. **What problems is Koncert solving and how is that benefiting you?** I am able to greatly increase the amount of prospects I connect with. I am in a role where I am judged base don the amount of meetings I can book for a field representative in the company, so the more connects I can get, the better. ### 4. Dialer as a force multiplier **Rating:** 5.0/5.0 stars **Reviewed by:** Eamonn Robert A. | Regional Sales Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Koncert?** The Connect Leader dialer allows me to efficiently reach out to prospects and customers greatly increasing my reach. I also enjoy the reporting capabilities. I can track my success after a session as well as keep historical records of the efforts i have made during a period of time. This also provide management a looking glass into the outbound efforts our team makes and the metrics behind the most successful sales reps. **What do you dislike about Koncert?** I would like to see more functionality in the tru-cadence tool which has been promised. I chock it up to growing pains **Recommendations to others considering Koncert:** Ensure that Users will keep a clean CRM, your dials will be as efficient as your CRM is clean. **What problems is Koncert solving and how is that benefiting you?** I am able to make significantly more dials and realize an increase in initial meetings due to my call volumes. I also have better metrics on the outbound efforts I have made. ### 5. Must have resource for inside sellers **Rating:** 5.0/5.0 stars **Reviewed by:** Alex N. | Territory Development Representative, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2019 **What do you like best about Koncert?** The ability to dial nearly 200 prospects over an hour. The personal dialer is very helpful to run through a ton of call in one session. **What do you dislike about Koncert?** Adding lists have been a pain at sometimes but if you are able to get a good list developed you will be able to get more out of your time in the tool. **Recommendations to others considering Koncert:** If you utilize the team dialer and well as personal dialer you will get much more out of the tool. Having very detailed lists will help the tool be more useful as you work to connect with the right contacts. **What problems is Koncert solving and how is that benefiting you?** I have been able to connect with a lot of prospects that I otherwise haven't had success. I feel the dialers on the ConnectLeader team are very good about getting past gatekeepers and do it in a timely fashion so they do not waste any time. ### 6. Great platform for agent dials and power dials! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph T. | Sales Development Rep, Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Koncert?** I love that it's not only reliable, but that it gives me an easily accessible report section which shows what my numbers are. This is great for understanding your call metrics and connection ratios. Overall, I would encourage anyone using anyone else to switch over to ConnectLeader. **What do you dislike about Koncert?** If I'm being completely honest, there's really not that much to complain about. The only issues I've ever experienced with ConnectLeader, is that sometimes when I'm about to use the team dialer function, I have to manually call myself to connect with ConnectLeader. This isn't a very common occurrence, and once I brought it to the attention of ConnectLeader, the problem was fixed right away for us. **What problems is Koncert solving and how is that benefiting you?** Call metrics, the amount of time and effort I would spend on trying to get connections, the ability to record my calls as I'm talking so I can reference back to it, and how all the notes I take sync seamlessly with Salesforce. ### 7. The Best Dialing Software I have used. **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob T. | Sales Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Koncert?** The ability to utilize Team, Personal, and Click dialing modes allows us to be extremely targeted and strategic with our prospecting. We switched over from a different dialing software that only had agent assisted, so having the options is really nice. I think the accuracy that we are achieving for our team dials has increased since switching softwares as well. Our main point of contact, Pat M., and the support teams have always been prompt and helpful. **What do you dislike about Koncert?** I think it can be a bit glitchy from time to time, but support does do a good job of working through issues with me whenever I bring them up. **Recommendations to others considering Koncert:** We have had a great experience with CL - I would highly suggest reaching out and seeing if they could help improve your Lead Gen efforts **What problems is Koncert solving and how is that benefiting you?** CL gives us the ability to take our outbound capacity and multiple it by 4x. The ability to make more calls and have more quality conversations gives us the opportunity to set more qualified meetings for our AEs. ### 8. Increased efficiency through greatly improved volume **Rating:** 4.0/5.0 stars **Reviewed by:** Samuel P. | Mr., Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Koncert?** I enjoy the fact that the majority of my day is now preparing call lists and custom content for prospects instead of battling against gatekeepers and phone trees. Additionally the drop a voicemail feature allows me to "personally" touch more prospects than I could before. Another great aspect of the company is the prompt and reliable support that the team provides. I don't know of any other SaaS (other than us of course) that will respond to you as quickly and as efficiently as the connect leader team. **What do you dislike about Koncert?** The only real downsize is the lower rate of connecting versus making the calls myself, that being said the greatly increased amount of calls definitely increases my productivity overall. Very rarely there is a call quality issue, but it is less than .5% in my experience which is just fine. **Recommendations to others considering Koncert:** Take advantage of the support team with any issues, they are lightning fast at responding to you and have in my experience always solved the issue. **What problems is Koncert solving and how is that benefiting you?** Getting in touch with prospects that are very hard to get in touch with. Sometimes you finally get a hold of someone after the 5th connect leader dial and personally I would probably give up after that many manual touches. I have been able to speak with more prospects live on the phone than I was ever able to before using the connect leader software paired with my extra time on data cleanup. ### 9. Such a HUGE Timesaver!!! **Rating:** 5.0/5.0 stars **Reviewed by:** CB D. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Koncert?** I have used ConnectLeader at 3 different companies. Compared to a normal dialer you are 10 times more efficient using ConnectLeader. A big day of dialing manually or even using a click to dial app is in the 120-150 dials in a day. Depending upon connect rate I can do this in 2 hours or less. Imagine what you can do for prospecting with 75% of your day back. Or you can create a huge calling campaign and do 800+ dials in a day. **What do you dislike about Koncert?** Sometimes the call transfer can be a little slow. This does not happen often and is really the only thing that I can say I dislike. **What problems is Koncert solving and how is that benefiting you?** Problems we have solved is the ability to get through larger calling lists much faster. You can mine leads much faster than manual or click to dial applications. We have been able to get a large chuck of our days back or call leads twice a day from two different numbers to increase connect rate. ### 10. Great tool for Inside Sales Prospecting **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew O. | Lead - Enterprise Sales Development, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Koncert?** The ability to integrate with SalesForce to upload lists and have the call/voicemail history log in both platforms. **What do you dislike about Koncert?** The ability to have more custom views of the data that is uploaded. **Recommendations to others considering Koncert:** I would recommend ConnectLeader to those looking to make the most efficient use of dialing time and dialing numbers. It integrates smoothly with SFDC, copying over call/voicemail activity and allows for quick list imports directly from lead/contact views or from reports in SFDC. I also like the automated voicemail feature and the ability to change-up the caller-ID number that shows to the prospect I am calling. **What problems is Koncert solving and how is that benefiting you?** Calling through a large quantity of leads in a very short period of time vs. calling through a more traditional single-call dialer or manually dialing each record. Being able to reach more prospects in a shorter period of time has resulted in more productivity for my team and I. ### 11. An Awesome Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dillon O. | Territory Development Representative, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about Koncert?** I love the ability to call a lot of people in a short amount of time. I would recommend this to anyone who would like to make the most out of there time with CL **What do you dislike about Koncert?** It would be nice to have an easier way to scrub the lists. It sometimes can be a process in order to scrub someone off the list **What problems is Koncert solving and how is that benefiting you?** I have utilized Connectleader to increase my calls/day. I've booked a lot of meetings with CL, it's a great tool. Much love ### 12. ConnectLeader helps make our business grow **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2019 **What do you like best about Koncert?** As an admin for the tool, it's been a wonderful experience working with ConnectLeader. We've been a customer for about 4 years now and everything from their product and support has been great! We've used it in our marketing strategy to help grow our markets quickly and efficiently. **What do you dislike about Koncert?** When starting out with ConnectLeader, we ran into a few issues with phone connectivity with our systems. It took us a while to fix the problem, but have't experienced anything since then. **What problems is Koncert solving and how is that benefiting you?** ConnectLeader allows us to have a hybrid approach to our Sales Development strategy. We've used it along with other outbound prospecting tools to strategically and effectively grow our business. ### 13. ConnectLeader Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Koncert?** The service for ConnectLeader was extremely easy to work with and provided a ton of best practices which made it very easy to implement while still learning the application. **What do you dislike about Koncert?** Not much. ConnectLeader has a few limitations with Salesforce but intime these enhancements will come forward. No blockers by any means. **What problems is Koncert solving and how is that benefiting you?** Prospoecting to large lists and Lead follow-ups ### 14. Super efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Stephanie R. | Development Representative, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2019 **What do you like best about Koncert?** I'm not wasting time on phone rings just to find the contact isn't at their desk; if the end result will be a voicemail, it's great to leave them rapidly. Then, I can go back and touch the calls by hand that may have gotten stuck in the phone tree. I also like that I can kick bad data off my list for wrong numbers and contacts no longer at that company. **What do you dislike about Koncert?** I would like to upload more information that better directs team dialers. For example, if company size/type is X, ask for administration first. Following that transfer, say what the call reason is. **Recommendations to others considering Koncert:** Demo what the team dialer sounds like from the contacts' end **What problems is Koncert solving and how is that benefiting you?** Booking meetings and qualifying who is in the market faster than dialing by hand. ### 15. Excellent Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Aidan S. | Territory Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2019 **What do you like best about Koncert?** ConnectLeader Personal Dialer and Team Dialer has greatly helped me expand my outreach efforts and has helped my productivity overall. Besides being able to run through my call lists in one fifth of the time, the reporting functions have helped me stay organized and efficient. I highly recommend ConnectLeader to anyone looking to build their book of business and save themselves a ton of time. **What do you dislike about Koncert?** There is not much I can say I dislike about connectleader, as long as you stay organized you should be fine. **Recommendations to others considering Koncert:** Definitely worth investing in if you are looking to increase your pickups, grow your personal business, and save yourself tons of time! **What problems is Koncert solving and how is that benefiting you?** I have greatly improved my productivity by being able to run through call lists in a fraction of the time. ### 16. Awesome Dialing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Koncert?** The technology dials the lists that I prepare so I can have more conversations. It automates the messy part of who to call. It allows me to focus on value, messaging, & conversations. **What do you dislike about Koncert?** I do not have any dislikes at this time. **Recommendations to others considering Koncert:** Labor cost per dial, labor cost of sales/business development rep for 1 day, actual number of dials. **What problems is Koncert solving and how is that benefiting you?** Quicker connects with prospects and customers. ### 17. Optimized dialing and outreach for our Inside Sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Koncert?** My favorite part of connect leaders platform is the ability to set lists by due date and call counter. Ensuring we're always speaking with folks at the respected time that they asked for a follow up. **What do you dislike about Koncert?** I dislike how the choppiness the software can sometimes provide. No software is perfect, however i've been in the middle of conversations in the past when the platform has just signed me out and hung up on a prospect in doing so. **Recommendations to others considering Koncert:** If you are going to use Connect LEader you should definitely take the time to thoroughly vet your lists of prospects because of the ability to speak to so many in a single dialing session. You don't want to waste time on bad connects. **What problems is Koncert solving and how is that benefiting you?** We're solving a problem around a smaller Inside Sales team that supports more reps then it has in its department. Each SDR can do the work of 2 functioning SDR's. ### 18. Best in class sales engagement solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Koncert?** The best part of using ConnectLeader is the simplicity of use and the time savings-efficiency it creates for my team. In addition, the results we have achieved have been outstanding. We are not just connecting with more people in a shorter amount of time we are also reaching the right people for our solution. The reporting features help from the management side to better understand the frequency and quality of the calls. Finally, the customer support team has been fantastic to work with. When we have a question or issue they are quick to respond and solve. **What do you dislike about Koncert?** There are really no major gaping holes in the ConnectLeader solution for how we use it. **Recommendations to others considering Koncert:** None at this time **What problems is Koncert solving and how is that benefiting you?** The number of outbound calls per day has increased by 63%. Our discovery calls have increased by 35%. As we move to increase clients and revenue in new verticals ConnectLeader has allowed us to find, connect and penetrate these markets very efficiently. ### 19. Outsource the dials and wait time - increase your connects **Rating:** 5.0/5.0 stars **Reviewed by:** Blue Y. | Foureyes Sales Specialist, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Koncert?** With a quality list of prospects, ConnectLeader greatly increases my ability to talk to the right people. Instead of spending time waiting on hold or talking with a receptionist about the decision maker not being available, I let ConnectLeader rip off hundreds of dials. **What do you dislike about Koncert?** I haven't found a real pain point with this service. I have to stay on-point and be ready to launch right into a call with someone I only find out about in the moment, but I don't see a way around that. **What problems is Koncert solving and how is that benefiting you?** Sales success is largely a result of how many opportunities you have. ConnectLeader greatly increases my volume of opportunities and that's fantastic for me in my out-bound sales role. Previously I would spend a lot of my work day dialing, waiting, navigating through a phone tree and then running into a dead end of a voicemail or just nothing. Now, ConnectLeader takes those elements away and lets me reach out to a huge number of prospects for the time I use it. ### 20. It's literally a team calling for you **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2019 **What do you like best about Koncert?** The fact that Connect Leader can link with your CRM tool like SalesForce is a god send alone. But not only that but the group dialer and personal dialer has saved me so much time and effort plugging in numbers manually. This is the evolution in sales...and if you ain't dialing you ain't making money. Also you can use a custom number which is amazing because if i see someone calling me with a different are code most likely ill hang up. So that's a win in my book. **What do you dislike about Koncert?** Honestly I don't have any issues with you. In my opinion they've rounded out everything i could ever want. **Recommendations to others considering Koncert:** Do it. Literally a live saver **What problems is Koncert solving and how is that benefiting you?** CL saves time, bangs out numbers like crazy, helps me keep organized, helps give me results on my dials, and puts me in front of prospects I could never get in front of that I would never be able to dialing manually. ### 21. Connect Leader **Rating:** 4.5/5.0 stars **Reviewed by:** Brendan O. | Business Development , Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2019 **What do you like best about Koncert?** being able to tailor a list, and maximize my number of dials and conversations with prospects through out the day. Seeing stats of lists that ive been dialing for most number of pick ups. **What do you dislike about Koncert?** because who's going to answer the phone is random it can be a scramble to try and find info on them via linkedin to make a warmer conversation **Recommendations to others considering Koncert:** CL is great if you want to dial! **What problems is Koncert solving and how is that benefiting you?** The main problem I'm solving with CL would be hitting the same contacts from my list at different times. Without having the same list saved, it would be impossible to effectively hitting the same contacts at different times of the day/ week ### 22. Great tool that helps save time **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew F. | Inside Sales Representative , Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2019 **What do you like best about Koncert?** ConnectLeader allows me to put more dials, in less time to my prospects. It is a seamless transition going from SalesForce to ConnectLeader - which makes following up on events or reaching out to a large number of prospects extremely easy. **What do you dislike about Koncert?** It would be nice to be able to customize your view a little more (different filters). Outside of that there isn't much to dislike. Every now and then you might get stuck on a call or a call might not log - but usually just refreshing your page solves the issue. **What problems is Koncert solving and how is that benefiting you?** Being able to put in dials to a larger number of prospects in less time. Manual dials can take a long time, but one ConnectLeader session solves that problem. ### 23. Sales Development Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Sara O. | Sales Development Representative , Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2019 **What do you like best about Koncert?** The ability to dial 200 numbers in less than a hour has increased my productivity. ConnectLeader has increased the number of leads I connect with in a day, so there's more opportunities! The integration with our CRM makes logging calls easy. **What do you dislike about Koncert?** No major issues yet. There's a slight delay on some connects. **What problems is Koncert solving and how is that benefiting you?** ConnectLeader saves time and is efficient! I don't have to wait to get pass a gatekeeper when calling a HQ line. It tracks when the best time to talk to prospects from my previous sessions, so I can schedule my sessions where I had the most connects. I have more time to get other tasks done throughout the day. ### 24. A great tool for prospecting! **Rating:** 4.5/5.0 stars **Reviewed by:** Drew W. | Lead Development Representative , Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Koncert?** Since switching to the ConnectLeader tool, it's become hard to imagine how lead generation and development used to work. It's made life much easier for me and my colleagues, and has led to drastic improvements in outcomes and pipeline generation. **What do you dislike about Koncert?** ConnectLeader has in some scenarios needed refreshing to work correctly, however it is few and far between. **What problems is Koncert solving and how is that benefiting you?** Before, prospecting seemed like a incessant manual throwing of darts with little to no results, getting the required amount of touches on a prospect was a pain. Now, it is a breeze, and the automatic tool allows us to simply get the touches in no time with very little headache. ### 25. Getting to Yes or No Faster **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew B. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Koncert?** What I really like is the ability to connect with people quickly without having to go at a snails pace. The dialer is responsive and it is nicely integrated with our CRM. **What do you dislike about Koncert?** I have had a few issues with certain lists I've tried to upload. this seems to be few and far between though. **Recommendations to others considering Koncert:** It's a no brainier,It helps get results faster. **What problems is Koncert solving and how is that benefiting you?** What really helps is it allows me to get to the, "yes or no" quicker from prospects. In being able to connect with people faster there isn't the need to spin my wheels all day. I can assure that I will get a hold of someone when the more traditional method of dial after dial isn't working. ### 26. ConnectLeader for More Productive Inside Sales Reps **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | Sales Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2019 **What do you like best about Koncert?** The time savings from making manual dials is amazing. Even with a dialer in your CRM or cadence tool, the gains don't compare to 4 dialing agents making calls simultaneously for you. **What do you dislike about Koncert?** Nothing really, it works well 99% of the time. The issues that occur 1% of the time, are having to re-start a session if it gets stuck, or call transfer issues. **Recommendations to others considering Koncert:** Don't get scared off by the price. ConnectLeader is more cost effective than hiring more sales reps to make calls manually. **What problems is Koncert solving and how is that benefiting you?** Sales rep productivity has increased 5 fold. They can make 5 times as many calls as they were making before manually, sometimes more. Allows you to increase your prospecting and have way more conversations every day. ### 27. Integration and Efficiency at its finest! **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Koncert?** Instead of manually punching in numbers every breaking moment of the day, ConnectLeader gives me back time during my day to utilize on other things as well! Having multiple representatives dial for me makes calling much more efficient and allows for me to reach out to many more prospects connect with many more individuals during the day! Its integration with our CRM is also fantastic and makes logging calls easy! **What do you dislike about Koncert?** On occasion instead of being transferred directly to an individual like you expect, you'll be greeted by a voicemail or will reach the incorrect contact because you were transferred to a receptionist. This happens super infrequently which is a good thing, but it can throw you off when it happens! **Recommendations to others considering Koncert:** If you're looking for a tool that gives you more time in your day and allows you to reach out and connect with more people, ConnectLeader is worth giving a try! **What problems is Koncert solving and how is that benefiting you?** Using ConnectLeader allows me to reach out to more people during the day and get connected with people I likely wouldn't get connected with if I had to manually dial constantly. Additionally, having people dialing for you allows you to multitask and work on other things while waiting to get connected to whoever you're reaching out to, allowing for even greater efficiency during the day! ### 28. Increased Productivity and Results using ConnectLeader **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew J. | ISR, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Koncert?** We have been using ConnectLeader for the past 2 months have seen our productivity increase and grow in this time period- Our results as it relates to the number of Discovery Calls to new prospects has increased to record levels. We however, are even more impressed with the level of support we received from the Connect leader tech team during our ramp-up process- the level of empathy, understanding and knowledge displayed by the ConnectLeader team is exemplary. We believe in the products and processes that Connectleader offers. **What do you dislike about Koncert?** At this point we have not experienced any downsides. **What problems is Koncert solving and how is that benefiting you?** Increased list penetration. More Discovery Calls-- ### 29. ConnectLeader: Powering Through Your Sales Process **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph T. | Business Development Represenative, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2019 **What do you like best about Koncert?** The speed and efficiency of calling lists enables me to find diamonds in the rough at superior pace than I would manually. It maximizes my ability to contact leads and allows me to put the full resources of my company through my sales process. The tool is very intuitive and has a particular emphasis on customization. I am able to call who I want, when I want, with the feature set I want for any particular list that I would use. This is great for the prospecting sales person who thrives in a hunter based work setting and works best with as many touches and connects as they can achieve. I would absolutely recommend this tool to any sales person who is trying to maximize the efficiency of their sales process and bolster the potential of their pipeline. **What do you dislike about Koncert?** Slight delay on transfer to callers. Have had a few mishaps. Few prospects have hung up or rejected the call in the transfer from the connect to me being able to lead in. **Recommendations to others considering Koncert:** It's great **What problems is Koncert solving and how is that benefiting you?** In my capacity, I have many different buckets and lists of leads that I need to call through each and every day. ConnectLeader supplements my sales process by enabling me to speed dial through some of the lists that I can't dedicate personal focus too. This allows me to maximize my efficiency and find those diamonds in the rough I would otherwise miss. ### 30. Great service, organized and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jake W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2020 **What do you like best about Koncert?** The automatic call dialer was extremely useful, saved me a lot of time, especially with the prerecorded voicemails **What do you dislike about Koncert?** I did not come across any issues in using **What problems is Koncert solving and how is that benefiting you?** The main benefit was being able to call from a different number when doing sales calls off of a personal phone ### 31. ConnectLeader Dialer - Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna A. | Enterprise Sales Development Representative , Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Koncert?** ConnectLeader helps to contact as many prospects in a short amount of time! More dials, more connects, more opportunities! CL support is also really responsive. If you ever have an issue they are quick to fix. **What do you dislike about Koncert?** There have been times where the connected call goes to voicemail instead of an actual person, but they have options to pre-record and drop a voicemail which help! **Recommendations to others considering Koncert:** Definitely look into this solution! It's ease of use and great support really make it one of our favorite tools. **What problems is Koncert solving and how is that benefiting you?** More dials and ability to connect with prospects that I wouldn't typically get to otherwise. Able to spend time getting other tasks done and assists in the ability to multitask. ### 32. The perfect platform for power dialing **Rating:** 5.0/5.0 stars **Reviewed by:** Bobbe M. | Regional Business Development Rep, West, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Koncert?** I like the opportunity to have some time to try and multi-task while the CL "magic" is going on in the background....I patiently just wait to speak with a right party contact when I hear a "beep", as opposed to manual dialing efforts which eat up lots of time and effort, with minimal dials to show for at end of day **What do you dislike about Koncert?** I don't have too many complaints but have noticed a drop-off in connection rates over time. I think its important for anyone using this platform to remember diversity in lists being uploaded in this platform is important so CL agents have a good chance penetrating the companies for you **Recommendations to others considering Koncert:** I would recommend they trust the customer & account management team - who are very knowledgeable and patient in teaching groups to use the platform in an optimal way - very responsive **What problems is Koncert solving and how is that benefiting you?** **My immediate problem is getting my screenshot uploaded in this survey - I AM a current user of the platform and solving many problems leveraging it. The survey / upload feature will not accept any file format I try - please contact me so I can participate and get this to you!!! ### 33. Easy to use, effective way to reach out to a large segment. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Koncert?** I like being able to not only quickly reach out to a large audience but when I do connect the integration with sales force makes it very easy to see who they are, what org they are from, and any possible past activity we might have had that I can refer back to. **What do you dislike about Koncert?** All tools have issues, weather it's lost data, slow days, or anything that creates a problem for the end user. These things happen Sparatically with most tools. So my only knock on connect leader is that when it does have a bad day it's very very bad. I have done large call blocks where I have more call issues than I do any other option on that pull down **Recommendations to others considering Koncert:** Use it frequently to drive activity **What problems is Koncert solving and how is that benefiting you?** *Mass out reach *If I was at an org that got a bunch of qualified leads that they need to touch quickly I could see connect leader really helping with that but unfortunately we do not have any leads coming through ever. ### 34. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Koncert?** Ease of use. Very simple to navigate the menu and change settings if needed. Adding lists as a CSV is very easy and seamless. **What do you dislike about Koncert?** I have not come across any major issues yet. **Recommendations to others considering Koncert:** It is truly a great tool. Very simple to use and if you have any questions, they are very quick to reply to any issues. I have found ConnectLeader to 1) connect to more people than any other tool 2) Work virtually flawlessly any time I log in. **What problems is Koncert solving and how is that benefiting you?** Occasionally need to refresh the page before it will call out. I use this tool 7 hours a day, and it happens maybe twice a month. Very Rare. ### 35. It makes calling numerous prospects more efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2020 **What do you like best about Koncert?** You are able to make hundreds of calls without having to manually enter each number. **What do you dislike about Koncert?** There is a little bit of a delay when prospects answer the phone so the first few seconds of the phone call are either awkward, or they hang up on you. **Recommendations to others considering Koncert:** If you're in a role that requires you to make hundreds of calls, it makes it a much easier process. **What problems is Koncert solving and how is that benefiting you?** Getting more prospects on the phone ### 36. Great to connect with tons of prospects! **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre A. | Sales Development Representative , Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Koncert?** I love the fact that with connect leader i am able to make more dials in a shorter amount of time. This saves me valuable time throughout the day to get other tasks done! **What do you dislike about Koncert?** nothing everything is great! it is a wonderful tool! and i have not had any issues or problems. **Recommendations to others considering Koncert:** I will use this tool as much as you can it will save you time and you will be able to get more work done throughout the day because of it! **What problems is Koncert solving and how is that benefiting you?** Efficiency, time! I am able to make more calls and reach more prospects in a shorter amount of time than dialing directly on my line. ### 37. Great product to help productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Rob W. | Account Executive, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2019 **What do you like best about Koncert?** The best part of ConnectLeader is being able to use the team dialer. This has allowed me to go from making 150 dials per week, 5-10 conversations, to having over 100 conversations per week. **What do you dislike about Koncert?** The only downside I have seen thus far is a delay in the audio. It is difficult at times, but the prospects seem to be okay with it most of the time. **What problems is Koncert solving and how is that benefiting you?** I was spending a lot of my time dialing, and not talking to anyone. Now, anytime I have 30 minutes to an hour to prospect, I am pretty much guaranteed to talk to a decision maker. ### 38. Alex DiSalvo **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Territory Development Representative , Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about Koncert?** This tool really helps me get the most out of my day. **What do you dislike about Koncert?** Absolutely Nothing! I love everything about it **What problems is Koncert solving and how is that benefiting you?** I'm able to triple my outbound calls each day. I benefit from getting admin work done during my automation sessions. ### 39. Easy to use and extremeley helpful in creating new business. **Rating:** 5.0/5.0 stars **Reviewed by:** Conor B. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Koncert?** how easy it is to attempt to contact a massive number of leads in a short span of time. **What do you dislike about Koncert?** Sometimes there is a delay between the beep and when you are actually connected to a prospect. **Recommendations to others considering Koncert:** Give it a shot, you will see a massive increase in dials, connects, meetings, which means more opportunities to close busniess! **What problems is Koncert solving and how is that benefiting you?** I have seen a major increase in the number of meetings I am able to schedule, as I can now reach out to far more prospects due to connnectleader ### 40. Very user friendly and effective calling software **Rating:** 4.5/5.0 stars **Reviewed by:** Micah E. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2019 **What do you like best about Koncert?** I like how ConnectLeader allows me to build lists to dynamically reach my prospects. The Salesforce integration is a helpful automation feature. Being able to choose between the Agent Dialing and Click Dialing allows me to more effectively connect with people based on the lists that I'm calling through. **What do you dislike about Koncert?** There are certain information pieces in our Salesforce system that we can not see in our pop-up window when a prospect connects. **What problems is Koncert solving and how is that benefiting you?** We are connecting with a higher ratio of prospects using ConnectLeader, which has led to more opportunities created in our Business Development team. ### 41. Sales Accelerator - The calculator for the long division of selling! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Koncert?** The ability to get more out of your day. Not wasting time on unbearably manual processes that will burn your reps out quickly. **What do you dislike about Koncert?** The integration into salesforce was a bit bumpy. Definitely saw the need to develop sales ops to utilize to fullest potential. **Recommendations to others considering Koncert:** Make sure you have someone who knows the backend integration into salesforce with mapping knowledge. Would have saved me time! **What problems is Koncert solving and how is that benefiting you?** Demand generation in a new market and start-up is a major undertaking. It takes a huge amount of outbound activity to get things through the top of funnel. Doing this function the 'long division' way we were only able to get so much results. We were able to increase our results over 50% with ConnectLeader. ### 42. Great experience with Product **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Territory Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2019 **What do you like best about Koncert?** ConnectLeader's team dialer had allowed me to make much better use of time by hitting all my prospects and leads each day cause it is dialing more people in a short period of time for me. Product works great, and haven't had a problem with it. The personal dialer feature allows me to strategic dial as well when I want to hit specific accounts/leads. **What do you dislike about Koncert?** As of now, nothing. The tool has helped me significantly in making more calls and connecting with more prospects. **What problems is Koncert solving and how is that benefiting you?** It is helping me to connect with more prospects every day in a short period of time. The benefits is being able to make a lot of dials in a short period of time but also with personal dialer being able to strategically dial as well. ### 43. Awesome Tool - Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher L. | Inside Sales Manager , Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Koncert?** I have been using connect leader for 4 years now. It is extremely helpful for someone in my position or someone who needs to reach out to people. I can easily upload any list and increase my chances of someone picking up. I can use different numbers, check call status, and scrub any list to make sure I am only calling into relevant contacts. **What do you dislike about Koncert?** I have not experienced anything I disliked about this product. I have been using since my last company and it does everything I expected it to do. **What problems is Koncert solving and how is that benefiting you?** I am solving all my problems with this tool. I can easily reach out to 200 people in 1 hour, spare time to focus on other things and expand my outreach to different departments. ### 44. Make the most out of business development! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Cloud Security Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Koncert?** The ability to dial a number of individuals at once and the seamless experience of being connected to the person you need to talk to as soon as they pick up! Another positive to this is that there is no annoying dial tone while waiting for a connection! **What do you dislike about Koncert?** I haven't found a single downside while implementing this tool! **What problems is Koncert solving and how is that benefiting you?** The problems we've been able to solve: -Faster outreach to prospective accounts -Less downtime -Work productivity has been tremendously improved ### 45. More Conversations = More Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Gary A. | Outbound Sales Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2019 **What do you like best about Koncert?** The number of dials and conversations that we have through CL is awesome. The platform is easy to use. Customer support is very responsive and helpful. **What do you dislike about Koncert?** Call dispositions are vague - my team doesn't like the ambiguity of "Call Attempted" **Recommendations to others considering Koncert:** Go for it! **What problems is Koncert solving and how is that benefiting you?** Connect Leader is effective at multiplying the number of meaningful conversations that we have with prospects. We see results, faster. Totally worth the cost as it pays for itself in the first month. ### 46. More Conversations, More Meetings, More Money **Rating:** 5.0/5.0 stars **Reviewed by:** Zach P. | Sales Development, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Koncert?** As a Senior BDR in a challenging territory (west coast), team dialer allows me make more connects, which results in more engaging conversations throughout the day. **What do you dislike about Koncert?** What is there to dislike when you have a tool like ConnectLeader helping you fill your pockets?! **Recommendations to others considering Koncert:** I highly recommend ConnectLeader for anyone looking to have more conversations throughout the day. **What problems is Koncert solving and how is that benefiting you?** The more conversations I have, the more opportunities I create for my organization...it's a numbers game! ConnectLeader has contributed to the success I have in exceeding my goals each month! ### 47. 9 out of 10 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Koncert?** ConnectLeader is very efficient in helping me reach out to prospects. I able able to dial up to 200 people in an hour. **What do you dislike about Koncert?** At times ConnectLeader can be a little slow. **What problems is Koncert solving and how is that benefiting you?** I am able to get in touch with more prospects in less time. This is very efficient for me. ### 48. Connect Leader has changed the game for prospecting! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris F. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Koncert?** I love how my activity has been able to sky rocket. I'm able to complete a lot more outreach in a much quicker time period than before. It is easy to use, and helps me to fill my calendar quickly so I can focus more on closing business. **What do you dislike about Koncert?** There is not much to dislike about this product. There have been some issues with logging notes but the support team is quick to respond to an issue. **What problems is Koncert solving and how is that benefiting you?** I am solving the problem of how to fit both prospecting, and closing calls all into a days work in a way that helps me to most effectively utilize my time. ### 49. Great Resource And Must Have Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2019 **What do you like best about Koncert?** I really like is the ability to connect with people quickly. Having the dialer be so responsive is a huge benefit not to mention the convenience of a seamless integration with our CRM. **What do you dislike about Koncert?** There have been times where the connected call goes to voicemail and I feel a better option would be an actual person. This is in no way a major flaw just on observation! **Recommendations to others considering Koncert:** Highly recommend using Connect leader **What problems is Koncert solving and how is that benefiting you?** ConnectLeader solves the problem of not knowing when you have the most success. Since I started using Connect Leader I have tripled the amount of conversation I have an hour. ### 50. ConnectLeader and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Evan T. | Territory Development Representative , Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Koncert?** ConnectLeader has been a great resource and business tool I have used for years. It's something that improves efficiency and streamlines a tedious process of calling prospects all day and talking to gate keepers. Its amazing customization allows me to build very specific lists and reach out to prospects at a much higher rate than i would be able to do manually. I would recommend this product to any salesperson looking to originate new business and have more conversations. **What do you dislike about Koncert?** I haven't experienced any dislikes yet. This tool really allows me to focus on dialing. **What problems is Koncert solving and how is that benefiting you?** This allows me to have more conversations and connect with more prospects in a short period of time. ## Koncert Discussions - [Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)](https://www.g2.com/discussions/does-koncert-dial-prospect-numbers-multiple-times-in-a-row-in-a-given-session-i-ve-had-prospects-tell-me-i-called-them-several-times-in-a-row-back-to-back) - 2 comments, 1 upvote - [View Koncert pricing details and edition comparison](https://www.g2.com/products/koncert/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A21%3A08+-0500&secure%5Bsession_id%5D=2c32170c-3811-4649-ae15-b2c135b5806e&secure%5Btoken%5D=93aaca4ea612b5a482c875e451c189f82d663cd51d3182af030104f68662de0d&format=llm_user) ## Koncert Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [OutreachCRM](https://www.g2.com/products/outreachcrm/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SalesHood](https://www.g2.com/products/saleshood/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Koncert Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Lead Qualification - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Office Customization** - Office Decor - Customized Floor Plans - Personal Offices **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Social Media Integration - Third-Party Integrations **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base **Lead Management** - Segmentation - Predictive Scoring **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Guest Tools** - External Video Conferencing - Guest Links **Productivity Tools** - Task Management - Search - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Discovery** - Lead Management - Scoring/Ranking - Lead Context - Pipeline Management - Workflow Management - Opportunity Management - Task Management - Contact Management - Calendar Management - Email Management - Campaign Management **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) **Collaboration Tools** - Simultaneous Screen Sharing - Document Sharing - Availability Status **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Campaign Execution** - Prioritized Accounts - Trending Accounts - Email Campaigns **Management** - Conversion Viability - Workflow **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Platform** - Data Synchronization - Analysis - Sales Trend Analysis - Demographic/Firmographic Data - Real-Time Data **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Additional Functionality** - Drag & Drop - Interaction Tracking - Customizable Fields - Multiple Scoring Models - CRM - Customer Segmentation - Predictive Analytics - Prioritization - Lead Qualification - Contact Database - Reporting & Statistics - Alerts/Notifications - Email Marketing - Lead Nurturing - Web Forms - Document Storage - Search/Filter - Prospecting Tools - Email Tracking - Sales Forecasting - Customizable Templates - Lead Generation - Sales Reports - Lead Distribution - Data Enrichment - AI Copilot - API - Real-Time Notifications - Lead Capture - Reminders - Generative AI - Forecasting - Email Templates - Activity Dashboard - Activity Tracking - Workflow Automation **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation ## Top Koncert Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 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