Klarna Features
Administration - Installment Payment and Buy Now Pay Later (BNPL) (4)
-
Email Notifications
Automatic email notifications to remind customers to make payments or confirm they have made a payment.
-
Invoicing
Tools to create invoices and split up invoices into a payment plan.
-
Customer Portal
The ability to create a portal that customers can access in order to make payments, track payment progress, and input credit card information.
-
Loyalty Management
Tools to provide rewards and incentives for frequent customers.
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL) (4)
-
Payment Gateway
The ability to process credit card payments and collect payment via other online payment options.
-
Payment Tracking
Tools to track the status of payments to ensure they are being completed.
-
E-commerce Integration
The ability to integrate installment payment software into an online store or e-commerce platform in order to add additional payment options.
-
Payment Scheduling
Tools to break a payment into installments and create a payment schedule.
Engagement (7)
Live streaming
Allow users to broadcast live video and audio content for audience
Live chat discussions
Allow users to answer customer's queries in live chat discussions
Social media
Enable users to host a live stream directly on social media and sell products there
One-to-one call scheduling
Create meaningful interactions by allowing user to host one-to-one product demonstration
Omnichannel livestreaming
Support engagement on multiple channels such as email, phone, YouTube, the product's website, and social media
Stream sharing
Allow audience to invite others to the stream by sharing on social media
Product demonstrations
Enable users to host product demos using live video and audio
Integration (7)
Shopping cart
Allow anyone watching a live stream to easily add items to a shopping cart
Social media
Support live commerce platform to easily integrate with company's social media
Video analytics tools
Provide specific insights to measure sales and brand marketing performance during live streaming
Campaign management tool
Support integration with campaign management tool to create, deploy and optimize performance marketing campaigns through live commerce platforms
CRM & Data Platform Integration
Allow integration with clients CRMs & Data Platforms for CRM marketing, Performance marketing automation etc.
Smartphone and DSLR
Allow live stream in high-resolution using a professional DSLR or a smartphone to shoot and record live videos presented by presenters or influencers
API
Allow customization of live selling experience with flexible APIs
Live selling (4)
Social media
Utilize social media live-streaming capabilities and shoppable features to live sell products
Marketplaces
Allow brands to integrate livestreaming experiences within marketplaces
Lead capturing and distribution
Acquire and distribute qualified leads during live video/chat to sales agents in real-time
E-commerce platform
Support hosting live selling broadcast on brand's own e-commerce platform
Analytics (4)
Data Capture
Collect user data, such as a name and a phone number from your online customers in real-time
Reporting
Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
Campaign performance
Enable tracking and enhancing the effectiveness of performance marketing campaigns to drive targeted traffic to relevant streams
Product Insights
Analyze sales through live commerce to determine which products sell better
Generative AI (1)
AI Text-to-3D
Provides the ability to generate 3D renderings from a text prompt.
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features (3)
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives




