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Compare Afterpay and Klarna 
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At a Glance
Market Segments
Small-Business (86.1% of reviews)
Small-Business (84.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Afterpay
Star Rating
(40)4.1 out of 5
Market Segments
Small-Business (86.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AfterpayKlarna
Star Rating
(55)3.1 out of 5
Market Segments
Small-Business (84.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlarnaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Klarna's "Payment Gateway" feature has a rating of 7.3, which is slightly lower than Afterpay's 7.7, indicating that Afterpay may offer a more robust payment processing experience.
- Reviewers mention that Afterpay excels in "Payment Tracking" with a score of 8.0 compared to Klarna's 7.6, suggesting that Afterpay provides better visibility and management of payment statuses.
- G2 users highlight that Klarna's "E-commerce Integration" is rated at 6.7, which falls short of Afterpay's 7.8, indicating that Afterpay may offer a more seamless integration with e-commerce platforms.
- Users on G2 report that Afterpay's "Customer Portal" feature is rated at 7.6, while Klarna's is lower at 6.9, suggesting that Afterpay provides a more user-friendly experience for customers managing their accounts.
- Reviewers say that Klarna's "Loyalty Management" feature is rated at 4.9, which is significantly lower than Afterpay's 6.8, indicating that Afterpay may have more effective tools for managing customer loyalty programs.
- Users mention that Afterpay's overall "Quality of Support" is rated at 8.0, compared to Klarna's 6.2, suggesting that Afterpay may offer a more responsive and helpful customer support experience.
Pricing
Entry-Level Pricing
Afterpay
No pricing availableKlarna
No pricing availableFree Trial
Afterpay
No trial information availableKlarna
No trial information availableRatings
Meets Requirements
8.5
22
7.0
29
Ease of Use
8.6
22
7.0
29
Ease of Setup
9.7
5
7.9
7
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.1
20
6.4
27
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
7.8
21
5.6
29
Features by Category
Administration - Installment Payment and Buy Now Pay Later (BNPL)
7.8
18
7.6
20
7.3
14
7.0
16
7.7
17
7.1
19
6.9
13
5.5
14
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
7.9
14
7.5
22
8.2
16
7.9
21
8.0
14
7.0
18
7.9
17
7.4
22
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Afterpay and Klarna are categorized as Installment Payment and Buy Now Pay Later (BNPL)
Reviews
Reviewers' Company Size
Afterpay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Klarna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
19.4%
Consumer Goods
11.1%
Accounting
8.3%
Retail
5.6%
Music
5.6%
Other
50.0%
Retail
17.6%
Apparel & Fashion
9.8%
Consumer Services
5.9%
Health, Wellness and Fitness
3.9%
Consumer Electronics
3.9%
Other
58.8%
Discussions
Afterpay has no discussions with answers
Klarna has no discussions with answers
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