# Kaptio Reviews
**Vendor:** kaptio  
**Category:** [Tour Operator Software](https://www.g2.com/categories/tour-operator)  
**Total Reviews:** 1
## About Kaptio
New Generation CRM & Booking Software via the Saleforce platform.




## Kaptio Reviews
  ### 1. Lags a Bit

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about Kaptio?**

I like that its intuitive. You don't need a massive user manual. The CRM is customized to what we need, so the icons, apps, etc are all tailored to our needs. We don't see a convoluted page with lots of items you will never click. What I need is right there!

**What do you dislike about Kaptio?**

It tends to lag, slow response system. Works on a delay. It says streamlined for ease, but when I  change inventory-etc there is not a live time reporting. So I tend to make changes on a delay. I wish it was more real-time reporting.

**What problems is Kaptio solving and how is that benefiting you?**

Doing a lot of work manually. We can put everything on the platform. Share it across the system. 
We get rates and submit bookings through API feeds with live supplier connectivity-where we used to do a huge excel system.


## Kaptio Discussions
  - [What is Kaptio used for?](https://www.g2.com/discussions/what-is-kaptio-used-for)

- [View Kaptio pricing details and edition comparison](https://www.g2.com/products/kaptio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+20%3A18%3A18+-0500&secure%5Bsession_id%5D=13f7c5cc-6fe3-4090-9015-e1df22faaa92&secure%5Btoken%5D=46ffd102cef307edca5f376a0c478804de846e46a6fdaea0680dbaab66fcab1d&format=llm_user)

## Kaptio Features
**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Agentic AI - Tour Operator**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Approval **
- Rules
- Workflows
- Submit

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

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