--- title: Justworks Reviews meta\_title: 'Justworks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1126 reviews by the users' company size, role or industry to find out how Justworks works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1126 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Justworks Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Justworks, appreciating its user-friendly design and streamlined processes. [(315 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750448&qs=pros-and-cons#reviews) Users highlight the **exceptional customer support** at Justworks, providing timely and effective assistance for workplace challenges. [(223 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1751724&qs=pros-and-cons#reviews) Users appreciate the **stellar customer support** of Justworks, highlighting its responsiveness and thoroughness in resolving issues. [(216 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1752039&qs=pros-and-cons#reviews) Users rave about the **excellent user interface** of Justworks, which ensures an easy and enjoyable experience. [(167 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1752872&qs=pros-and-cons#reviews) Users appreciate the **intuitive user interface** of Justworks, making HR tasks easy and stress-free. [(162 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750874&qs=pros-and-cons#reviews) Users note **missing features** in the Justworks mobile app and limited options for insurance plans. [(65 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1751746&qs=pros-and-cons#reviews) Users experience **poor customer support** , struggling with communication issues and slow response times for critical inquiries. [(50 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1752111&qs=pros-and-cons#reviews) Users find **limited features** in Justworks, particularly in reporting, API access, and time tracking across platforms. [(48 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750755&qs=pros-and-cons#reviews) Users express frustration with **limited customization options** on Justworks, impacting data access and report flexibility. [(34 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750604&qs=pros-and-cons#reviews) Users express frustration with Justworks' **poor benefits** , citing high premiums and insufficient coverage options as major drawbacks. [(32 mentions)](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750052&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Justworks ##### 1. Ease of Use Users value the **ease of use** of Justworks, appreciating its user-friendly design and streamlined processes. [ See 315 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750448&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing Support, Fair Pricing, and Super User-Friendly" What do you like about Justworks? Amazing customer support, fair price and very user friendly ![Chloe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe S.") CS Chloe S. Small-Business (50 or fewer emp.) 4.5/5 "Super Easy to Find the Right People in Our Company" What do you like about Justworks? It was super easy to find exactly who I needed in my company ##### 2. Customer Support Users highlight the **exceptional customer support** at Justworks, providing timely and effective assistance for workplace challenges. [ See 223 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1751724&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing Support, Fair Pricing, and Super User-Friendly" What do you like about Justworks? Amazing customer support, fair price and very user friendly ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Justworks Really Just Works" What do you like about Justworks? - Easy, clean interface. -Seamless integration with our existing system (very easy to off-board our previous system) -Customer Support has responde ##### 3. Helpful Users appreciate the **stellar customer support** of Justworks, highlighting its responsiveness and thoroughness in resolving issues. [ See 216 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1752039&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing Support, Fair Pricing, and Super User-Friendly" What do you like about Justworks? Amazing customer support, fair price and very user friendly ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Justworks Really Just Works" What do you like about Justworks? - Easy, clean interface. -Seamless integration with our existing system (very easy to off-board our previous system) -Customer Support has responde ##### 4. User Interface Users rave about the **excellent user interface** of Justworks, which ensures an easy and enjoyable experience. [ See 167 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1752872&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing Support, Fair Pricing, and Super User-Friendly" What do you like about Justworks? Amazing customer support, fair price and very user friendly ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Justworks Really Just Works" What do you like about Justworks? - Easy, clean interface. -Seamless integration with our existing system (very easy to off-board our previous system) -Customer Support has responde ##### 5. Intuitive Users appreciate the **intuitive user interface** of Justworks, making HR tasks easy and stress-free. [ See 162 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750874&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amazing Support, Fair Pricing, and Super User-Friendly" What do you like about Justworks? Amazing customer support, fair price and very user friendly ![Mindy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mindy S.") MS Mindy S. Small-Business (50 or fewer emp.) 5.0/5 "Very simple interface" What do you like about Justworks? It's very friendly and easy to use. Many employee HR services are very complex and hard to use. This one is simple and easy. ### 5 Cons or Disadvantages of Justworks ##### 1. Missing Features Users note **missing features** in the Justworks mobile app and limited options for insurance plans. [ See 65 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1751746&qs=pros-and-cons#reviews) See Related User Reviews ![Chloe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe S.") CS Chloe S. Small-Business (50 or fewer emp.) 4.5/5 "Super Easy to Find the Right People in Our Company" What do you dislike about Justworks? There was no invoicing built in, at least not how my company used it ![Carlotta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlotta S.") CS Carlotta S. Mid-Market (51-1000 emp.) 4.0/5 "Flexible, Easy Payroll and Timekeeping Support" What do you dislike about Justworks? It would be nice to see Justworks communicate with more platforms than it currently does. At this time, there are competitors that act as more of a on ##### 2. Poor Customer Support Users experience **poor customer support** , struggling with communication issues and slow response times for critical inquiries. [ See 50 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1752111&qs=pros-and-cons#reviews) See Related User Reviews BH Brian H. Small-Business (50 or fewer emp.) 0.5/5 "Centralized HR Features, but Overall Experience Falls Short" What do you dislike about Justworks? Despite paying a premium, I have not saved time using their services because their service support is either very slow (i.e. 7-10 weeks to resolve iss ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Justworks Really Just Works" What do you dislike about Justworks? -One of the benefits we had abruptly ended and we didn't get any information about it ending or warning that it was happening. ##### 3. Limited Features Users find **limited features** in Justworks, particularly in reporting, API access, and time tracking across platforms. [ See 48 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750755&qs=pros-and-cons#reviews) See Related User Reviews ![Carlotta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlotta S.") CS Carlotta S. Mid-Market (51-1000 emp.) 4.0/5 "Flexible, Easy Payroll and Timekeeping Support" What do you dislike about Justworks? It would be nice to see Justworks communicate with more platforms than it currently does. At this time, there are competitors that act as more of a on ![Mindy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mindy S.") MS Mindy S. Small-Business (50 or fewer emp.) 5.0/5 "Very simple interface" What do you dislike about Justworks? Nothing. Maybe it could use more features but I don't miss anything. ##### 4. Limited Customization Users express frustration with **limited customization options** on Justworks, impacting data access and report flexibility. [ See 34 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750604&qs=pros-and-cons#reviews) See Related User Reviews DW Danielle W. Small-Business (50 or fewer emp.) 5.0/5 "The Best PEO Platform for Ease, Control, and Stellar Support" What do you dislike about Justworks? Report function is limited and needs to offer more capabilities. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Solid All-in-One HR Platform with Some Flexibility Gaps" What do you dislike about Justworks? There are some limitations. Reporting options can feel a bit rigid — especially if you’re trying to extract customized or more nuanced employee data. ##### 5. Poor Benefits Users express frustration with Justworks' **poor benefits** , citing high premiums and insufficient coverage options as major drawbacks. [ See 32 mentions ](https://www.g2.com/products/justworks/reviews?filters%5Bsentiment_snippet%5D=1750052&qs=pros-and-cons#reviews) See Related User Reviews ![Carlotta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlotta S.") CS Carlotta S. Mid-Market (51-1000 emp.) 4.0/5 "Flexible, Easy Payroll and Timekeeping Support" What do you dislike about Justworks? It would be nice to see Justworks communicate with more platforms than it currently does. At this time, there are competitors that act as more of a on ![Luke G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke G.") LG Luke G. Mid-Market (51-1000 emp.) 4.5/5 "Justworks Really Just Works" What do you dislike about Justworks? -One of the benefits we had abruptly ended and we didn't get any information about it ending or warning that it was happening. ![Santressa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santressa B.") SB Santressa B. Human Resources Director Small-Business (50 or fewer emp.) 5/15/2025 "Quick Response Time with Knowledgeable Staff" 4.5/5 What do you like best about Justworks? What I like best about Justworks is how straightforward and reliable they are. Their platform is easy to navigate, and their team consistently delivers clear, accurate guidance, which is critical when managing payroll and HR compliance. What is most helpful? The most helpful aspect of Justworks is their 24/7 availability and quick response time. No matter when I reach out, I receive timely and knowledgeable support. Everyone I've spoken to has been professional, helpful, and well-informed. What are the upsides of using Justworks? The major upsides of using Justworks are peace of mind and time savings. I can trust that our company, SLM Architecture, is staying compliant thanks to their proactive communication and support. Their responsiveness and expertise make handling complex HR and payroll issues far less stressful. Overall, they make a critical part of our business operations smooth and efficient. Review collected by and hosted on G2.com. What do you dislike about Justworks? While I truly appreciate Justworks and have had a very positive experience overall, one area that could use improvement is the training modules. Since some of the trainings—like harassment prevention—are required annually, it would be helpful if the content was updated or varied year to year to keep it more engaging for returning users. What are the downsides of using Justworks? There really aren’t many downsides to using Justworks. Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? Justworks takes a huge weight off my shoulders by handling payroll, benefits administration, and compliance all in one place. Before using Justworks, managing these tasks was time-consuming and stressful—especially staying on top of ever-changing HR and labor laws. Now, I have peace of mind knowing that SLM Architecture is compliant, and if I ever have a question, I can reach someone 24/7 who’s knowledgeable and ready to help. It’s allowed me to focus more on supporting our team and running the business, instead of getting caught up in administrative work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Petr D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Petr D.") PD Petr D. Senior DevOps Mid-Market (51-1000 emp.) 5/8/2025 "Positive experience using it" 5/5 What do you like best about Justworks? Justworks is a great service that makes managing HR processes really simple and convenient. It is easy to understand even for beginners: everything is intuitive, nothing superfluous - just what you need to work. The main advantage of Justworks is that it brings everything together in one place. Payroll, benefits, taxes, employee onboarding, compliance - everything is under control, without having to use several different platforms. I also love that Justworks makes it easy to manage all aspects of work: medical, dental, and vision insurance, retirement contributions, and HSA/FSA accounts. Everything is set up so you don't waste extra time and can focus on what's important, the service takes care of everything that would normally take time. Plus, all financial information is presented transparently and you always know where your money goes. Separately, I would like to mention the support service. Guys are always on the phone, quickly answer and help to solve any question, this is especially important when urgent tasks arise. They also have an app for both platforms and it makes it easy to use from your phone. I had to go to the dentist to find a Member ID for my plan, good thing I had the app installed before and it was quick and easy to use. Review collected by and hosted on G2.com. What do you dislike about Justworks? I don't really have anything to criticize Justworks, I like everything about it. Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? As I've written before, the main advantage of Justworks is that it brings everything together in one place. Payroll, benefits, taxes, employee onboarding, compliance - everything is under control, without having to use several different platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.") MN Michael N. Head of Digital Experience Small-Business (50 or fewer emp.) 5/8/2025 "Simplified Small Business PEO Solution" 5/5 What do you like best about Justworks? Being in an operations role within a small business means wearing many hats. Up until we onboarded with Justworks, payroll, contractor payments, 1099s, and overall payment administration was time intensive. Now, onboarding contractors and employees is simplified and streamlined with an intuitive interface. We've actually onboarded vendors who specifically provided feedback regarding how easy it was to setup their account. Review collected by and hosted on G2.com. What do you dislike about Justworks? Finding areas I dislike is difficult, however the only very minor pain point is the link that folks are provided to onboard in the system. If they don't click to activate within 24 hours, the link expires. I've had to retrigger invited multiple times in the past, which is easy to do. But with a little more time than 24 hours, it would eliminate the need to have to resend links. Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? Justworks fills the necessary gap in both payroll and contractor arrangements. We don't have a lot of time to spend in administering payments and for what they offer, the price is right on point. It save us from manual payment processing headaches, gives us a central location to run reports and manage pay, and also the benefits offered through the platform are an added bonus. Really appreciate access to Mineral HR as well, which offers a wide range of HR resources for small business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BW Ben W. Operations & Staff Director Small-Business (50 or fewer emp.) 5/8/2025 "Easy-to-use payroll with great customer support" 5/5 What do you like best about Justworks? Website loads quickly, has a simple layout, is easy to use, has the features we need, was pretty easy to implement, offers great customer support, and integrates with our online accounting software. I use it regularly, and when I do, it's actually an enjoyable, smooth experience. Compared to more complicated DIY systems, or other types of payroll companies where you have to coordinate everything through their payroll specialist, Justworks is the best option I've used. Review collected by and hosted on G2.com. What do you dislike about Justworks? There are a few small features that could be added, like the ability to set recurring expense reimbursements, but they are minor features. No dealbreakers. Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? Our previous payroll company didn't have salary on autopay, so every pay period, you still had to go through the payroll process to get everyone paid. With another company we worked with, we had to run everything through one person who helped us, but when they were busy or things were urgent, problems happened. Justworks presents an easy-to-use opportunity to do it yourself but have the support of a great, responsive customer service team there for support. Previously, we had to navigate confusing, hard-to-navigate menus or deal with back and forth between our main point of contact. Now, with Justworks, we can take care of things ourselves easily and quickly with intuitive software and customer support when we need it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TQ Thomas Q. VP of Finance/HR/Legal Affairs Small-Business (50 or fewer emp.) 5/5/2025 "Experience has been poor in both product, product updates, and customer support" 0/5 What do you like best about Justworks? The monthly fees and Health Insurance options Review collected by and hosted on G2.com. What do you dislike about Justworks? Not aggregating taxable income before applying W4 Not having one paystub with one direct deposit Not being able to handle a 9-5 workday with paid lunches and process Salaried Non-Exempt employees correctly Passing all expenses through one P&L account instead of mapping Expense Report categories to P&L accounts No ability to print out a readable invoice No dedicated Customer Support Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? Health Insurance - removing us from the small business market to the large business market saving on HI costs. However, the issues we have in using Justworks has reached a point where we are actively looking for another PEO. They simply don't respond to product issues, most notably not aggregating taxable income before applying the W4. This causes major tax issues for employees when they receive other taxable income like a HI reimbursement or car stipend on top of their bi-weekly salary. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nathan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan B.") NB Nathan B. Chief Sales Officer Mid-Market (51-1000 emp.) 5/1/2025 "Solid Software for organizing the HR side of the house" 4.5/5 What do you like best about Justworks? Justworks has been a game-changer for managing workplace essentials! I’ve used it to easily access my paystubs, which is a breeze thanks to their user-friendly platform. The real standout, though, was their stellar customer support. When I needed help navigating tricky tax situations, their team was incredibly responsive, professional, and thorough, guiding me with clear solutions that saved me so much stress. Justworks feels like a reliable partner, streamlining HR tasks like payroll and compliance with a polished, all-in-one system. I’d highly recommend it to anyone looking for a hassle-free HR experience Review collected by and hosted on G2.com. What do you dislike about Justworks? One small thing I’ve noticed is that the mobile app can sometimes be a bit slow to load paystub details, which can be a minor annoyance when I’m checking things on the go. It’s not a dealbreaker, though, as the platform’s overall ease and stellar support more than makeup for it! Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? Justworks is great when it comes to solving the headaches of HR management. It tackles the hassle of payroll by making it incredibly easy to access my paystubs with just a few clicks, saving me time and keeping everything organized in one sleek platform. Their benefits administration is also impressive—I’ve used it to manage my benefits like health insurance, and it’s been flawless, with zero issues. Justworks also shines in handling tricky tax situations; their responsive support team guided me through complexities with expertise, turning what could’ve been a stressful ordeal into a smooth process. The platform’s automation and stellar customer service take the burden off my shoulders, letting me focus on what matters most while knowing I’m supported by a top-notch system. Justworks truly makes HR feel effortless and empowering! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Angela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela C.") AC Angela C. CEO Small-Business (50 or fewer emp.) 5/1/2025 "Almost perfect for payroll/HR - over-all, great tool!" 4/5 What do you like best about Justworks? I appreciate the ability for my employees to control their time tracking, PTO requests, benefits, etc. It's easy for me to approve hours and PTO. I also like having it all under one site that's easy to access. Review collected by and hosted on G2.com. What do you dislike about Justworks? For weekly pay periods, there is a tiny window of time to approve hours. If there's a holiday somewhere in there, I have to submit approvals before the week is even finished... leaving me to guess the hours for Friday and Saturday. It's very stressful working around holidays. If the weekly payroll could be offset by one week, that would make my job much, much easier. Also, two of us have been told to expect modified W-2s, but it's May, and we still have not received them. This is costing me money with my accountant, which is disappointing. Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? Timetracking is done through an app that my employees manage. I like not having to do anything other than approve them at the end of the week. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Natalie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie S.") NS Natalie S. Program Associate Small-Business (50 or fewer emp.) 5/1/2025 "Smooth and Seamless - My Justworks Experience" 5/5 What do you like best about Justworks? I love that Justworks is an all in one platform that is extremely user friendly and makes the HR process a breeze! Entering time every 2 weeks takes less than 5 minutes and I am able to view all my important documents, holidays, time off requests, team members in one place. I especially also like their training modules on important workplace topics because they are engaging. Review collected by and hosted on G2.com. What do you dislike about Justworks? It is hard to find a downside to using Justworks as it is such a helpful platform. I dislike having to sign in using Multi Factor Authentication (MFA), however I know this helps protect my security and I like that I can remember the device for a set period of time to avoid the frequency of having to do MFA Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? The ability to enter time easily is one solution that Justworks offers to our organization as well as being able to have an easy way in which to have documents signed by our organization's users is helpful. Justworks also affords us the ability to approve time off and make requests for them on there as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sierra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sierra S.") SS Sierra S. Human Resources Manager Mid-Market (51-1000 emp.) 5/1/2025 "One of the easiest PEO platforms out there" 5/5 What do you like best about Justworks? Justworks has significantly simplified our payroll process. Salaried payroll runs automatically, saving time and reducing manual work. The platform is extremely user-friendly and easy to train others on. Implementation was such a breeze. Their customer service is outstanding—whether I reach out via Slack or email, the team is always helpful and quick to respond. We made the switch from Paylocity to Justworks and I wish I would have done it sooner! Review collected by and hosted on G2.com. What do you dislike about Justworks? We use the USCIS website for E-Verify, so our I-9s are completed outside of Justworks. I do wish there were an option to disable the I-9 workflow within the platform, though I understand that might not be ideal from a compliance standpoint. That said, Justworks is very responsive about removing system prompts once we upload a completed I-9, which helps keep things clean and organized. Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? As a one-person team, I had little time to spare—and our previous payroll provider only made things worse. I spent more time fixing platform errors than actually completing the work. Since switching to Justworks, I’ve been able to automate key tasks, freeing me up to focus on higher-impact priorities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mick S.") MS Mick S. Senior Executive Assistant and Operations Coordinator Mid-Market (51-1000 emp.) 5/1/2025 "Streamlined Payroll and Benefits" 5/5 What do you like best about Justworks? Justworks has been a lifesaver for our team. It's honestly just way easier than juggling a bunch of different systems - we get our payroll, health insurance, 401(k)s, PTO tracking, etc. in one spot. Their support team actually responds when you need help (what a concept!), and we don't have to stress about compliance issues. The whole experience from getting new people set up to handling departures is pretty smooth too. I use it several times a day! Review collected by and hosted on G2.com. What do you dislike about Justworks? Some of the admin tools feel limited or clunky — for example, bulk actions, document management, or org visibility aren’t as flexible as we’d like. Review collected by and hosted on G2.com. What problems is Justworks solving and how is that benefiting you? Justworks is helping us consolidate and streamline several core HR functions including payroll, benefits administration, compliance, and employee onboarding. This reduces manual work and context switching between tools, which saves time and reduces errors. It also ensures we stay compliant with state and federal regulations as a remote team across multiple states. The built-in support for benefits enrollment and renewals simplifies what used to be a complex and time-consuming process, and the automated payroll and tax filings give us peace of mind. Having a centralized place for team info, org charts, and time off tracking also makes it easier to manage day-to-day operations and support employees with fewer internal tools or spreadsheets. Review collected by and hosted on G2.com. 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