Jiminny Reviews & Product Details

Love love love the AI functionality. I can ask it any question such as "what are the challenges I need to address in the next call" and the AI pops up with generally great feedback I can base the next call on. Review collected by and hosted on G2.com.

I don't think the follow up emails are as good as they can be. That might be me that needs to play around with it. Review collected by and hosted on G2.com.

What I like most about Jiminny is how easy it makes it to review sales calls, learn from past conversations, and continuously improve as a salesperson. The call recordings, transcripts, and AI-powered insights make it easy to revisit key moments, identify areas for improvement, and learn from top-performing reps. It’s a great tool for coaching, refining discovery skills, and ensuring valuable insights from prospect conversations don’t get lost. Review collected by and hosted on G2.com.

At times, the AI-generated summaries and insights can miss important context or nuances from a conversation, so there’s still a need to review the full recording. It would also be helpful to have more flexibility in customizing call summaries and making it easier to search for specific moments or topics across calls. Overall, these are relatively minor drawbacks compared to the value the platform provides. Review collected by and hosted on G2.com.

The upside of using Jiminny versus other similar platforms is that it's very user-friendly. Also, the Sidekick feature is extremely helpful, as well as the SFDC integration. We used to have another vendor, and the transition from that platform to Jiminny was very smooth - very easy to implement. Customer support is generally good. Review collected by and hosted on G2.com.

A bit of a downside if using Jiminny is how the playbooks are set up in the backend. Could be more straightforward (for example, one cannot duplicate a coaching framework of a playbook to another, you have to start over from scratch). Review collected by and hosted on G2.com.

I love that Jiminny integrates easily into HubSpot. It saves me so much time as it is able to add notes from my calls to all of my HubSpot accounts. I also enjoy the sidekick option as a notetaker. I am able to keep my own personal notes within the same deal which makes everything so easy to find and use. Review collected by and hosted on G2.com.

I don't like that the transcripts always misspell our company name. Seems minor, but the transcripts always lists our company name as our competitor. Review collected by and hosted on G2.com.

I love using the snippets of my calls to share with my directors/peers, as we use call snippets frequently for training purposes. I also love using the analytics tool, to see where I can improve my conversations - in particular my talking speed and pauses between the client speaking and my response Review collected by and hosted on G2.com.

My only slight gripe is I find it hard to just have a list of all of my calls - is there a way I can do this? It can be a bit tedious having to constantly set the timeframe for the calls I want to search, instead of literally just having a list of every single one of my calls - can feel a little clunky sometimes

Also sometimes it doesn't automatically connect to my calendar, it's quite hard to work out how to do this myself and i need to get IT to fix it Review collected by and hosted on G2.com.

One of the reasons I really value using Jiminny is that it gives us a reliable and centralized place to capture, review, and revisit client conversations. Instead of relying solely on handwritten notes or memory, we can go back to the exact discussion, verify details, and make sure we're accurately reflecting the client's requests when creating cases, following up with internal teams, or preparing recaps. This helps reduce misunderstandings, improves accountability, and ensures that important feedback, concerns, and action items are not missed. Jiminny has also been incredibly useful for collaboration because everyone involved can review the same conversation, align on next steps, and better understand the client's goals and expectations. For our team specifically, it has allowed us to create more accurate support requests, document client history more effectively, identify recurring issues, and maintain continuity across multiple projects and stakeholders. Ultimately, it helps us provide a better client experience by ensuring that our recommendations, follow-ups, and solutions are based on exactly what was discussed, making our communication more consistent, efficient, and trustworthy. Review collected by and hosted on G2.com.

While Jiminny has been extremely valuable for capturing and organizing client conversations, there are a few challenges that come with using any call-recording platform. Reviewing lengthy recordings can sometimes be time-consuming when trying to locate a specific detail or decision point, especially across multiple calls. Automated transcripts can also occasionally miss industry-specific terminology, client names, or technical acronyms, requiring a quick review for accuracy. In addition, because there is so much valuable information available, it can sometimes be difficult to determine which discussion points are the highest priority without first listening to portions of the call. That said, these are relatively small challenges compared to the overall value the platform provides. Having access to complete conversation history, accurate client feedback, and the ability to verify requests has significantly improved our team's communication, documentation, collaboration, and follow-through on client needs. Review collected by and hosted on G2.com.

What I like most is that there is so much more to Jiminny than call recording and transcripts. The Ai driven features make prepping for and following up on calls a breeze. Specifically, the pre-drafted follow up emails are a massive time saver. When moving from back to back meetings and using any spare time for follow up, this gives me a template and reminder of what is most important for follow up. Review collected by and hosted on G2.com.

Truthfully, I haven't found any downsides yet! Review collected by and hosted on G2.com.

I find Jiminny very user-friendly, and it doesn’t need much configuration. It joins my meetings and provides recordings and notes, so I don’t miss recording sessions. I can go back and check exactly what was discussed, ask the AI to find a specific part or recall what I said, and get a meeting summary in a few seconds to share with a prospect. I can also review calls to improve my sales and communication skills. I like that it integrates well with Salesforce, with recordings attached to opportunities or contacts so I can find them easily. It’s also easy to share calls with colleagues and find their calls, which makes sharing within the company easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I find Jiminny easy to use and helpful in my work. It makes me quicker and helps me be a better account manager. After long client calls, I can quickly create follow-up requests, including requests for other teams, and write concise follow-up emails with the AI tool. It helps me remember what to follow up on, avoid forgetting things, and saves me a lot of time. I can ask questions about a call or look back later at what was discussed and how the client reacted without listening to the whole recording, which makes my follow-up more accurate. The initial setup was very easy. Review collected by and hosted on G2.com.

I don't have any other improvements in mind, but it would be nice to have all the systems I use connected to Jiminny. For instance, when I create a request, it would automatically send within the Fairharbor infrastructure, but I don't think that's possible. Review collected by and hosted on G2.com.

I love that I can review all my customer calls afterward without taking notes because Jiminny captures everything for me. I do around 8 to 10 sales calls a day, and the prompts I built into the AI feature help me recall simple notes for my sales process and speed it up. I also don’t have to use my personal cell phone number for business. Getting started was great: I just logged in with the credentials my sales manager gave me, and once our tech team connected everything to HubSpot in the background, it was pretty seamless. I think it’s a fine app, and I also think it’s pretty phenomenal and a huge value add for me as a sales professional. I gave it a 10 and have already recommended it to several sales professionals I know. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.