# IXACT Contact Real Estate CRM Reviews **Vendor:** IXACT Contact Solutions **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 268 ## About IXACT Contact Real Estate CRM IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%. ## IXACT Contact Real Estate CRM Pros & Cons **What users like:** - Users value the **seamless AI integration** in IXACT Contact, enhancing efficiency in managing contacts and campaigns. (1 reviews) - Users appreciate the **easy client communication** features that enhance tracking, note-taking, and campaign management effectively. (1 reviews) - Users love the **easy contact management** features that enhance their productivity and streamline client interactions. (1 reviews) - Users appreciate the **user-friendly contact management** of IXACT Contact, facilitating efficient communication and task organization. (1 reviews) - Users commend the **responsive customer support** of IXACT Contact, making daily tasks and client management seamless. (1 reviews) - Design Quality (1 reviews) - Ease of Learning (1 reviews) - Easy Setup (1 reviews) - Educational Resources (1 reviews) - Email Automation (1 reviews) ## IXACT Contact Real Estate CRM Reviews ### 1. Great CRM for Beginers and Pros!Great CRM for Beginers and Pros!" **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo S. | Broker Realtor , Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about IXACT Contact Real Estate CRM?** I love the fact that I can find my contacts easy. I like the email campaigns, I like how easy I can add notes and quick task. Quick Task keeps me accountable on my calls and follow-ups every day. I like how I can at a glance I can see where all my contacts came from, this helps me to focus my money in the right places. Love to see my Pipeline right in the Dashboard. There are so many tools within the System that other CRM's don't have. The implementation of the programs was so easy. The Customer support is always very responsive, I use it every day for my day to day work with my clients, to put notes, schedule emails, create campaigns, track my closings and info within my clients. The ease of integration with the team was very seamless and fast. There is a small learning curve yet once you get it all moves fast. **What do you dislike about IXACT Contact Real Estate CRM?** I would love to see more email campaigns and a texting feature. The email campaigns should have at maybe 12 touches for the year and at least 3-5 texts where they mention the clients that we are thinking of them. Also, it will be nice if there was a capability for video texting. That would be awesome! **Recommendations to others considering IXACT Contact Real Estate CRM:** Yes, every time I teach a class at my company I recommend you as the CRM of choice. You have several great things that others don't and your CRM is easy to use, the learning curve is not that big. I took my time and I was able to learn the CRM's In's and Out's in a matter of couple days. Also the customer service line was very helpful and patient with me, the days I was studying the CRM I called several times and they would take me step by step on what the system had to offer. Also I do see how my clients are opening or not the emails I send to them, I like this feature because when they do I can call and engage the clients. All and all the system is great. I just would like to see in the future video email , dialer and text. Other than that I love this product !! You want to take it for a test drive you deserve to see all it does and all it can do for you and your business once you use it and work with it. Check it out. Feel free to reach out to me if you have any questions about the system. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Having your CRM helps me see the future, be accountable, and make things happen for me. I take it as my accountability partner and assistant. It has helped me to make sure I am on track with my daily task as well as being able to touch the clients that need to be connected that specific day. ### 2. Fantastic all in one CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about IXACT Contact Real Estate CRM?** I love the campains, letters, and newsletters that are so easy to set up! Pre-written, just need personalization and tweaks to make it work for your clients. So many helpful features to keep all your clients and contacts organized and in touch. We use it every day, my agents love it. **What do you dislike about IXACT Contact Real Estate CRM?** Sometimes there is a learning curve just because there are so many features that can be used. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Makes keeping in touch with and organizing clients and contacts easy ### 3. Robust, reasonably priced CRM for small brokerages **Rating:** 3.5/5.0 stars **Reviewed by:** Tom B. | Licensed Associate Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about IXACT Contact Real Estate CRM?** Nice features and a lot of bang for the buck. My daughter owns a small real estate brokerage and we were searching for a reasonably priced but robust CRM for the agents. This is a great CRM for small brokerages, looks good and provides all the functionality most agents will need without breaking the bank. **What do you dislike about IXACT Contact Real Estate CRM?** The drip emails could be better and the number of emails allowed could be more. The monthly newsletter looks pretty blah. Navigation could be easier and better, a little confusing at times. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** One CRM for all the agents rather than everyone using something different allows us to help the agents without learning a dozen different CRM's. Adds value to the brokerage offering for agents as it's provided free by the company. ### 4. Ixact for Realtors - # 1 **Rating:** 5.0/5.0 stars **Reviewed by:** Richard P. | Realtor\Mortgage Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about IXACT Contact Real Estate CRM?** All in one integration - Syncs with Google Contacts - Host my agent webpage with idx - Social Media Postings - Stay In touch program ( xmas cards etc) and a montly newsletter! **What do you dislike about IXACT Contact Real Estate CRM?** Would like to be able to integrate with Zappier or the Zolo CRM (proprietary - Zolo probably wont allow) **Recommendations to others considering IXACT Contact Real Estate CRM:** best all in one - I have tried many others - and its affordable **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** keeping track of contacts and follow up notes - adding new contacts that I receive through Zolo or my social media accounts **Official Response from Paulina Pestryakov:** > Hi Richard, Thanks for your great feedback! IXACT Contact actually offers an integration with Zapier, so please give our Customer Support team a call if you need any help. We are always working on rolling out new changes, which include integrations, so we will keep you posted ! :) ### 5. Leaves nothing out ~ fully customisable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about IXACT Contact Real Estate CRM?** I love that with IXACT's CRM, I never felt like I had to compensate for a missing field or feature by settling for a less efficient or completely irrelevant feature. **What do you dislike about IXACT Contact Real Estate CRM?** Though IXACT's CRM is highly efficient and included everything I held essential to a personal and efficient CRM, the layout of the overall site seems outdated. At times I have experienced troubles with having colleagues understand how to navigate and use the CRM due to the more outdated and bland layout. I would love to see an up to date look to IXACT's CRM. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** IXACT allowed me to file my contacts accordingly and most efficiently by providing me with a wide variety of fields and options to not only choose from but also customize to my own liking. An added bonus is that IXACT's website feature has boosted my brand's name in the search engine to the first page with Google. ### 6. Beautiful site **Rating:** 3.0/5.0 stars **Reviewed by:** Samantha P. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about IXACT Contact Real Estate CRM?** My site is gorgeous and the CRM platform is easy to use. I love having the ability to add goals, campaigns and customization **What do you dislike about IXACT Contact Real Estate CRM?** I wish more integrations were available to include a website chat feature and analytics. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Easy to use CRM for my personal leads allows me to sort, tag and lable ### 7. Great Customizable Experience - Lots of Resources and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about IXACT Contact Real Estate CRM?** Very Customizable, Lots of Templates with Options allowing me to be confident my site is unique and professionally appealing, unlike other common generic templates. **What do you dislike about IXACT Contact Real Estate CRM?** Logging in is very difficult, the process to reset a password is simple enough to do it constantly. Allowing login via linked accounts would assist this. Otherwise great! **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Automated Process and Content Creation on a routine basis allows me to keep a presence in the industry and direct my effort elsewhere. Ultimately saving me lots of time. ### 8. Great but can improve! **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher W. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about IXACT Contact Real Estate CRM?** Syncing to apple devices and having all of my information on all my devices **What do you dislike about IXACT Contact Real Estate CRM?** Convoluted login process for the different components of the product.....CRM is different and separate from IDX and tracking. Multiple CRM within same platform that do not always communicate **Recommendations to others considering IXACT Contact Real Estate CRM:** Great affordable option but not all inclusive **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Solved keeping up with contacts, dates, reminders ### 9. Amazing company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about IXACT Contact Real Estate CRM?** I love the website automation helpeful.I appreciate the crm features and email marketing.Lead generation to make profits.Its top of the line compared to competion. **What do you dislike about IXACT Contact Real Estate CRM?** Price is to expensive in my opinion they need to nake it cheaperIt all works properly.It could be better email marketing.On marketing side could be better to engage with email blasts. **Recommendations to others considering IXACT Contact Real Estate CRM:** It has good features in crm with the monthly marketing emails. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Its helping me with being organized in crm.Its helped me gain attention with email marketing monthly.Im more productive witg using crm.My performance has increased too. ### 10. Love the Monthly Newsletters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about IXACT Contact Real Estate CRM?** The Monthly Newsletter and the ability to edit them is amazing. Especially from a brokerage standpoint where I can help my agents customize them, or customize them as the brokerage, before my agents send them **What do you dislike about IXACT Contact Real Estate CRM?** We do have several problems with the system giving us errors, especially when assigning activity plans. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Helping our agents keep in contact with their past clients - many have received responses to the newsletters. ### 11. Actively getting other agents to set theirs up! **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa H. | Licensed Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about IXACT Contact Real Estate CRM?** It syncs with my lead gen site and tracks my progress based on my goals. **What do you dislike about IXACT Contact Real Estate CRM?** Not seeing a downside yet. I'm very happy with the features. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Keeps my from forgetting past leads and the keep in coach is great for staying top of mind. ### 12. Good feed back **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about IXACT Contact Real Estate CRM?** Scheduling calender is the best thing in the world **What do you dislike about IXACT Contact Real Estate CRM?** Nothing it compliments everthjng i want in the system **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Follow up emails for first time home buyers ### 13. Loving the IXACT CRM app~! **Rating:** 4.0/5.0 stars **Reviewed by:** Erin W. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about IXACT Contact Real Estate CRM?** Reminders and Monthly newsletters and the ability to send birthday cards. **What do you dislike about IXACT Contact Real Estate CRM?** Trying to keep track of sorting clients into categories. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** IXACT helps me ensure that I am connecting with all clientele more regularly. ### 14. Overall Pretty Good **Rating:** 3.5/5.0 stars **Reviewed by:** Neil S. | R, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about IXACT Contact Real Estate CRM?** There are lots of ways to sort your data. **What do you dislike about IXACT Contact Real Estate CRM?** It's not easy to set up a reminder/task. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** I like that they automatically sent out my monthly newsletter. ### 15. Love this CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Marjorie G. | Realtor wants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about IXACT Contact Real Estate CRM?** I love the fact that is so simple to use. It has the features I wanted. Letters by mail or email, templetes, customizable, news letters, **What do you dislike about IXACT Contact Real Estate CRM?** I don't like that it doesn't have like maps and can't call from phone when you click on the numbers. **Recommendations to others considering IXACT Contact Real Estate CRM:** It's great. Better than most out there. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Just staying in touch with clients and following up. ### 16. Best monthly newsletter easy to navigate, great customer service, goal setting is perfect. **Rating:** 5.0/5.0 stars **Reviewed by:** Christel S. | Broker/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about IXACT Contact Real Estate CRM?** The customer service is amazing, never tired of "stupid" questions. **What do you dislike about IXACT Contact Real Estate CRM?** So far I have not explored any problems, I am still learning. **Recommendations to others considering IXACT Contact Real Estate CRM:** I tried different CRM [proghram, that this is best for me: easy to handle and good support team. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Keeping my goals in front of me, getting reminders of tasks, and encouraging me to send out mass emails. ### 17. Excellent CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about IXACT Contact Real Estate CRM?** I love the unique emails the system creates for me. **What do you dislike about IXACT Contact Real Estate CRM?** The limit of 5,000 subscribers for my newsletter **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** This system allows me to keep in touch with all my clients and provide exceptional customer service. ### 18. Most Versatile CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Kiel J. | Licensed Real Estate Salesperson, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** The amount of options to keep in touch with current and past client is remarkable. I'm very happy with the options IXACT supplies. **What do you dislike about IXACT Contact Real Estate CRM?** Nothing I can think of to mention as a dislike. **Recommendations to others considering IXACT Contact Real Estate CRM:** This is definitely worth using. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** I keep all of my prospects in one place an can track the details of who I'm working with. Its awesome. ### 19. Easy to Use and Dependable! You Need this CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I love the User Interface; it flows and is easy to use. My biggest complaint with most CRM's is the long and low learning curve. I don't have 4 hours a day to use and try to understand a CRM. It is a tool and needs to compliment my business plan, not dominate it and distract me from everything else. **What do you dislike about IXACT Contact Real Estate CRM?** I customized my automated messages instead of using their pre-written scripts. As expected, this was time-consuming, but now it's done, and I'm good to go! Perhaps an easier process for customizing scripts would be an improvement. **Recommendations to others considering IXACT Contact Real Estate CRM:** If you are looking for a no-nonsense, ease of use, well-made CRM, Ixact is for you! **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Ixact has given me more time to focus on lead generation. I check in each day for my Daily Tasks, which makes me more efficient. Adding new leads is easy and quick. ### 20. The best custom website and CRM bundle I've used before **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** professional website design geared up for real estate agents makes you stand out of the crowd and look professional, I am getting compliments about my website from colleagues and customers **What do you dislike about IXACT Contact Real Estate CRM?** I wish there would be an option to keep only a website without a CRM - I am not using the CRM part of the system due to personal preferences **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** I use only the website as a shell to attract traffic, and I keep all my active contacts and leads in a different CRM which has more options with automation ### 21. Realtor Mic **Rating:** 4.5/5.0 stars **Reviewed by:** Realtor M. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about IXACT Contact Real Estate CRM?** The automated posts and how they link to my contact information. **What do you dislike about IXACT Contact Real Estate CRM?** The website they provide could be better, more personal and more interactive. **Recommendations to others considering IXACT Contact Real Estate CRM:** Just make sure it supplies everything that you need, the price is really good, especially for new agents, but just be sure. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Not having to post on my business page daily is a huge benefit. I just wish it works post to my personal page as well. **Official Response from Paulina Pestryakov:** > Hi Mic, Thanks for your great feedback! We are working on updating more of our features, so you should see those roll out in the near future! Thank you. :) ### 22. Best CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** Easy to use, Access contacts, assign plans, send monthly newsletters **What do you dislike about IXACT Contact Real Estate CRM?** There is nothing there to dislike, I would like them to add dialer on CRM **Recommendations to others considering IXACT Contact Real Estate CRM:** I would def recommend Ixact contact to others **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Every day task list , snoozes on contacts to call / email them ### 23. A Really Good CRM and Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica H. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** The helpfull customer service and easy to navigate system. **What do you dislike about IXACT Contact Real Estate CRM?** My email header isn't very clear and I wish there were a way to make it look more full. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** A monthly email blast that shows all clients that I'm a realtor. ### 24. Amazing all in one CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Ali Z. | Business Intelligence Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I like I can upload my lists contact and also be able to send scheduled emails along with offline marketing **What do you dislike about IXACT Contact Real Estate CRM?** There might be a slight learning curve for some users **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Communication ### 25. Great system **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I really like the monthly newsletter bit **What do you dislike about IXACT Contact Real Estate CRM?** The dashboard feels cumbersome, akwards **Recommendations to others considering IXACT Contact Real Estate CRM:** After searching CRM'S this one fit all my needs. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** The ability to stay in touch with contacts is seemless. ### 26. Great customer service and their system is even better! **Rating:** 3.5/5.0 stars **Reviewed by:** Anthony D. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I enjoy using the IXACT crm system because it allows me to focus on other aspects of real estate. Receiving notices and reminders for birthdays and anniversaries are very helpful. Just set it and forget it! Well not really forget it but you know what I mean. **What do you dislike about IXACT Contact Real Estate CRM?** Don't believe anything I dislike when it comes to their CRM system it works and is effective. **Recommendations to others considering IXACT Contact Real Estate CRM:** Higher res email campaign images maybe a way to send from my email as opposed to IXACT email as clients mentioned finding email in junk folder **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** The problem is always keeping track of past clients, with this crm I receive notices for birthdays and other events as a reminder to reach out and say hello or send that birthday card out. ### 27. Best User friendly CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Syd H. | R, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** The most user friendly crm available, will use forever! **What do you dislike about IXACT Contact Real Estate CRM?** Would like it to have a prettier interface. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Keeping all my clients in my database and organized. ### 28. Easy to use CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Jackie W. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I find the system is easy to use and easy to add your information to customize the newsletter before it gets sent out. **What do you dislike about IXACT Contact Real Estate CRM?** I would like it to sync to my realty juggler contacts so I don't have to remember who to add manually **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Making it easy to keep in touch with my clients, I haven't even used all the tools yet. ### 29. Great User-Friendly CRM! **Rating:** 4.5/5.0 stars **Reviewed by:** Jabria K. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about IXACT Contact Real Estate CRM?** IXACT CRM is user-friendly, has modern websites, sends emails for me, provides excellent follow-up assistance for clients, and the IDX inclusion has helped me gain leads (so worth the extra add-on). This CRM allows you to add your logo to the website, change pictures, and make it your own. Why pay a seperate fee for a website and CRM when it can be bundled here for you. You can't find a better CRM at this price! **What do you dislike about IXACT Contact Real Estate CRM?** The only thing I wish IXACT CRM would implement is more modern websites and more modern email templates. There are a few, but a broader selection would be great. I also wish I had the option to pay for the IDX add-on feature for the year instead of monthly, but that's my preference. **Recommendations to others considering IXACT Contact Real Estate CRM:** IXACT Contact Real Estate CRM is great! Use all of the features and let the system work for you. A CRM is a great tool to keep your business successful and especially one that can grab leads for you. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** I have noticed an increase in connecting with my past clients, staying on top of follow-ups since it reminds me, and staying organized. **Official Response from Paulina Pestryakov:** > Hi Jabria, Thanks for your helpful feedback! We are glad to see you utilizing our CRM and are currently working on more updates to our features. With regards to payment, please give our team a call at 1-866-265-6990. Thank you! ### 30. Quick, easy and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda L. | Brand Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I like how I can save a bunch of articles to my library and they post based on my schedule settings. **What do you dislike about IXACT Contact Real Estate CRM?** I wish there was a mobile version or an app **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** I am posting content regularly without having to take the time to individually schedule posts ### 31. iXACT in the right direction, but still far from perfection. **Rating:** 3.5/5.0 stars **Reviewed by:** Ali A. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about IXACT Contact Real Estate CRM?** Most of their system and its ability to be run on Mac OS as well as Windows. **What do you dislike about IXACT Contact Real Estate CRM?** When I am working with a couple, I have to create two separate profiles for the husband and wife in order to see their names on my phone caller ID. This problem has been fixed in Brian Buffini's Referral Maker. The second annoying thing is that the software keeps logging me out after about 20 minutes or so in MacOS. There should be an option that I can choose the idle interval for this thing to kick in or even completely turn this auto-logoff turned off. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Please see above. **Official Response from Paulina Pestryakov:** > Thanks for the feedback Ali. Please contact us if you run into any other issues going forward! ### 32. Very impressed, and easy to use. I have already recommended Ixact Contact to other Realtors. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard W. | REALTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about IXACT Contact Real Estate CRM?** It has a simple layout and feel, I love contact coach function. I like how it sends out automated e-mails. Contact coach always keeps me in contact with my client, which really like. I also like how I can change the setting to personalize it. The social intelligence function is really great as I use to see who the person is for security reasons. Also I try put as much data as I can into the system as one day my database will be something of value for when I retire, I can sell it on to other agents who wants to buy. I like that I can upgrade it to a team, because I want to have a team in the near future. I picked Ixact contact because it compared well to Propertybase CRM, but Ixact contact was cheaper and thus offered better value. Prpoertybase is a rip off, and I might of failed as a new agent because of their costs. The support team has been pretty good too at Ixact Contact. **What do you dislike about IXACT Contact Real Estate CRM?** Biggest thing I wish they could do was host e-mails, if they could do this, it would be a total solution for me. But if there was something I didn't like about Ixact contact, maybe the purple color. I am not a fan of purple. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Staying in contact with my clients at regular intervals. Also hosting of a website was great. I like the automated e-mails. Would be great if I could link my cell number or phone to send automated text messages. A bit like having a Mac & iPhone. Maybe an app for that? **Official Response from Paulina Pestryakov:** > Thanks for the great feedback Richard! We are working to update our CRM to best serve you. Please look out in the coming months for more updates to our software! As always, please contact Customer Support if you have any questions. :) ### 33. Fantastic all around great service and support. All your marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Tana S. | Residential Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about IXACT Contact Real Estate CRM?** Staying organized and having all my service reps in one area **What do you dislike about IXACT Contact Real Estate CRM?** No advanced digital marketing platform?? **Recommendations to others considering IXACT Contact Real Estate CRM:** You'll see that they're the best marketing dollars you'll ever spend! **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Greta software company covers all my needs for the organization ### 34. Ixact has been great for my real estate business! **Rating:** 5.0/5.0 stars **Reviewed by:** mike b. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** The IXACT CRM platform is easy to use. It is very intuitive and laid out well. **What do you dislike about IXACT Contact Real Estate CRM?** I have not found any downsides as of yet. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Keeping up with things like birthdays, move in anniversaries, Automated monthly newsletters ### 35. Need a bit more info on this product **Rating:** 1.5/5.0 stars **Reviewed by:** Wicker I. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IXACT Contact Real Estate CRM?** ease of communication and support. need a bit more of this in all other areas of our business **What do you dislike about IXACT Contact Real Estate CRM?** pricing is always an issue for a small business **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** organization, specifically organization of communications ### 36. Excellent real estate marketing and lead generation products **Rating:** 5.0/5.0 stars **Reviewed by:** Vikrant (Vik) U. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about IXACT Contact Real Estate CRM?** Lead Generation Customer service and less hassle **What do you dislike about IXACT Contact Real Estate CRM?** Actually, nothing at all that I find so far. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Database contact ### 37. Easy to use cost effective system **Rating:** 5.0/5.0 stars **Reviewed by:** Shane K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about IXACT Contact Real Estate CRM?** The iXact CRM is very user friendly. We like the ability to customize our drip campaigns. This is important since we operate a team and wanted the emails to have team messaging versus the "I" type of message that is the standard. This was important for us in our marketing strategy to best present our team to our clients. The drip campaigns are also easy to assign to contacts which translates into our agents using them more to achieve results. **What do you dislike about IXACT Contact Real Estate CRM?** We opted to have the website option for a custom website. Overall we like the look of the site and it is easy to manage. However, the home search functionality needs improvement. The search tool is not intuitive and is not feature rich. We are hoping to see some improvements to this feature. **Recommendations to others considering IXACT Contact Real Estate CRM:** This is a reliable system that offers a good set of features and is also very reasonably priced. Their customer service and support is really good - I have used both their phone tech support and their videos to resolve questions or issues and have been pleased with the results. I would recommend taking a look and doing business with them if you find their system meets your needs. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Lead tracking is always the hardest thing to keep up with. So the CRM is helping us to auto-capture leads from the website and from our Realtor.com leads that come in. This means less data entry and better tracking. We also use the social media posting service which is feeding content to some of our pages to help drive traffic. That helps free up our time from having to either generate content ourselves or find sources and do the posting. **Official Response from Paulina Pestryakov:** > Thanks for your great feedback Shane! We will continue to make updates to our software going forward and will keep you posted of any changes! :) ### 38. Good CRM for new agents **Rating:** 3.5/5.0 stars **Reviewed by:** Dean L. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about IXACT Contact Real Estate CRM?** What Ixact offers is a way to do massive emails and texts to your sphere and farms. I specifically like the contents they create for drip campaigns. **What do you dislike about IXACT Contact Real Estate CRM?** Difficulty in uploading a farm, but after a while and being coached, it's fine. **Recommendations to others considering IXACT Contact Real Estate CRM:** You have to get support to walk you through some of the steps. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** I was able to reach out to many contacts of mine who doesn't have emails, and it works great. ### 39. Easy to Use and extremely budget friendly! Would highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn M. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about IXACT Contact Real Estate CRM?** Ixact is easy to use and budget friendly. Great CRM for an amazing price and great value for your dollar. I have referred many people to Ixact contac because I love how professional my website looks, and how easy it is to add and edit contacts to my system. My website looks very appealing to current and potential customers, which is amazing for my business. I enjoy how user friendly the system is and can appreciate everything that the CRM offers as a whole. They have many add ons available to help with social media, adding a presence, creating and building relationships and the ability to integrate your contacts from other systems to the Ixact contact CRM. **What do you dislike about IXACT Contact Real Estate CRM?** My search tool does not work very well for my clients’ needs. There have been multiple complaints from previous clients about having difficulty accessing the search function but once a search is set up through paragon, then they do not need to utilize my website any further. It is more for an online presence and to show that I am an agent available to work in the Edmonton and surrounding area. There is nothing more I don’t like about Ixact contact. **Recommendations to others considering IXACT Contact Real Estate CRM:** I highly recommend Ixact contact to everyone in the real estate industry! **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** They provide everything at once, making it really easy to stay in contact with past and future clients. The website is very user friendly for the most part, and very professional looking. I am continuously keeping in contact with clients, and ensuring they are happy and remembering me, for which the website is a very effective and reliable tool. I have solved all my problems with Ixact contact as a new realtor to the business. **Official Response from Paulina Pestryakov:** > Hi Dawn, Thanks for your great feedback. I would encourage you to contact our Customer Support Team as soon as you can so we can get the issues you are having with the CRM sorted out ASAP. We look forward to hearing from you! :) ### 40. Great, Affordable CRM Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about IXACT Contact Real Estate CRM?** I love that the CRM comes with a ton of out of the box content. When starting out as an agent, there is so much to building a solid business foundation, we almost always focus on the logistics and forget about the content. With IXACT you can forget about the content and still have hiqh quality content on your site and in your newsletters. **What do you dislike about IXACT Contact Real Estate CRM?** It would be great if the text option was available to link to your actual phone number. Oftentimes, I've already begun texting a prospect so it's a bit of brand interruption when you have to use a differnt number. Also, the cost of the Social Stream is a bit pricey. There are other options that will post to your social media for considerably less. **Recommendations to others considering IXACT Contact Real Estate CRM:** This is a great system for new agents. It gets your marketing going rather quickly with minimal effort so that you can focus on learning the business. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Consistent content and follow up. It is easy to know whom to follow up with the Keep In Touch Manager. I have seen dead leads awaken with the monthly newsletters. **Official Response from Paulina Pestryakov:** > Hi Kelly, Thanks for your feedback! Unfortunately, mass texting tech doesn't work like this on any system. Even with an actual mass SMS provider, your own number is not used and you have to subscribe to a new phone number to use for the service. With regards to Social Stream, $20 a month is the best price on the market considering all of the benefits it offers. We don't know of any similar solutions that cost less. Let us know if you have any other questions! :) ### 41. Great platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about IXACT Contact Real Estate CRM?** The social media articles and auto emails **What do you dislike about IXACT Contact Real Estate CRM?** want a better dashboard/layout to show who has been contacted **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Staying in touch with clients ### 42. Ixact Contact-Excellent CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Lyle B. | Associate Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I especially like the social media tools and how they seamlessly connect all componnents of the CRM **What do you dislike about IXACT Contact Real Estate CRM?** There is nothing inparticular I dislike about this product. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Staying in touch with clients. The benefit is providing regular contact with clients and valuable information. **Official Response from Paulina Pestryakov:** > Hi Lyle, Thanks for the great feedback! We are thrilled to see you utilizing all features of our CRM! :) ### 43. Ixact review **Rating:** 5.0/5.0 stars **Reviewed by:** Paula C. | REALTOR, CLHMS, CRS, GRI, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about IXACT Contact Real Estate CRM?** I love the automated newsletter and other automated products. It will help me stay up to date with my clients. **What do you dislike about IXACT Contact Real Estate CRM?** I don't feel I've used it long enough to be able to answer that question. Because of the way my data was downloaded (no fault of Ixact), it took me a long time to delete duplicates and be sure the information I had was accurate. I had data in every device I owned. **Recommendations to others considering IXACT Contact Real Estate CRM:** Ixact seems to be all encompassing including marketing capabilities, contact management, newsletter made for you, etc. It's been easy to use so far. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Staying up to the minute with my clients...data and contacted them on a regular basis. Only one newsletter has been sent **Official Response from Paulina Pestryakov:** > Hi Paula, Thanks for your great feedback! We appreciate you getting started with IXACT Contact and hope you take advantage of all of the features! Please reach out to our Customer Support team should you run into any problems in the future. ### 44. This CRM has it all! tracking, reminders & budget friendly Love this CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon U. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about IXACT Contact Real Estate CRM?** It connects everyone in my data base, organizes and then tracks with easy to read reports. The CRM also manages all of the steps in a real estate transaction right through to completion and then... it reminds you to change the activity plan to continue with follow up after sale! Its ready to use or personalize and create your own plans. Simple. **What do you dislike about IXACT Contact Real Estate CRM?** In the beginning I found it to have too many features (if that is possible!) but once I started to learn the features I became hooked. **Recommendations to others considering IXACT Contact Real Estate CRM:** Just do it! Ease into it! Learn pieces of it at a time and before long you will be an expert. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Staying in touch, knowing who to contact and when. The reminders are amazing, birthdays and inspection dates. Closings... everything! Just open and get using it, the reminders allow me to stay on top of my business and stay in touch when I should. **Official Response from Paulina Pestryakov:** > Wow! Thank you Shannon. We are glad you're enjoying our CRM. ### 45. IXACT is a great CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy L. | Licensed Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about IXACT Contact Real Estate CRM?** I like how it integrates with the website. It also easily integrates with other lead generation programs, and it has some great add ons like the social media posting system. **What do you dislike about IXACT Contact Real Estate CRM?** I wish the mobile platform was a little more built out and there were more drip campaigns. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** It’s sometimes difficult to stay top of mind with people you’ve done business with or cultivating business with but the integrated Newsletter has been a great tool for me. **Official Response from Paulina Pestryakov:** > Hi Tammy, Thanks for your honest feedback! We are working on implementing more changes to the platform to meet the demands of the real estate industry. We will be keeping you posted! :) ### 46. Well designed and constructed CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Steven K. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about IXACT Contact Real Estate CRM?** The templates for automatically responding to clients, **What do you dislike about IXACT Contact Real Estate CRM?** The lack of lead generating capabilities. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** I am keeping track of my contacts and the particular details of each. **Official Response from Paulina Pestryakov:** > Hi Steven, Thanks for your feedback. Can you give our Customer Support team a call? We can be reached at 1-866-265-6990. ### 47. This CRM is easy to use and has so many features **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen R. | Licensed Realtor/Associate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about IXACT Contact Real Estate CRM?** It’s ease of use is amazing and it is linked to all my other applications . It stays updated and a very professional monthly email newsletter is sent without having to do a thing . **What do you dislike about IXACT Contact Real Estate CRM?** There is nothing not to like about this system. I’m still learning new things it can do for my business. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** This crm has kept my contacts organized so that I finally reach out systematically . **Official Response from Paulina Pestryakov:** > Thanks for the great review Kristen! Please refer to some of our YouTube videos for any guidance you may need. Or, just give our Customer Support team a call! :) ### 48. By far the best bang for the buck in the industry. Simple, but powerful. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about IXACT Contact Real Estate CRM?** Fantastic customer support. Intuitive interface. I love the website, more than ones I paid a lot of $ for. Customizable. Love the Social Media connection. I have used other CRMs - very expensive and cumbersome compared to IXACT. **What do you dislike about IXACT Contact Real Estate CRM?** That I don't spend more time on it! It real,y works! **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Staying in touch with sphere and utilizing social media quickly and effectively. **Official Response from Paulina Pestryakov:** > Thanks for your awesome feedback Brian! :) ### 49. A Complete CRM for Tracking Real Estate Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa B. | Broker Associate and Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about IXACT Contact Real Estate CRM?** I like how I can set up drip email campaigns and also receive reminders on tasks that need to get done. I can also edit the content of the emails. In addition, the newsletter is awesome - full of relevant content. I can also edit the newsletter, adding my own articles if I choose to do so. Another thing I like is that the system can remind me of customer's birthdays and anniversary dates. And I also use the included website for my business. It is easy to customize and looks very professional. **What do you dislike about IXACT Contact Real Estate CRM?** I don't believe there is anything I dislike about IXACT. Someone spent a lot of time designing it who knows how Real Estate clients think. I do wish there was a way to integrate it with social media and pick up leads in a better way. **Recommendations to others considering IXACT Contact Real Estate CRM:** I recommend you upload all your contacts into it and also set up your website. **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** Staying in touch with prospective clients in a way that is friendly is one of the things I love. It really keeps me on track with communicating with clients. My clients actually respond to the auto-generated emails the system sends out on my behalf. **Official Response from Paulina Pestryakov:** > Hi Theresa, We appreciate your feedback and are glad you are enjoying IXACT Contact! We actually have a great automated social media posting tool in IXACT Contact and on top of that, it automatically notifies you of any leads that have accessed your social media pages. We strongly urge you to give our Customer Support team a call at your earliest convenience. They will help you get started!:) ### 50. Ixact has helped keep me on track! **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2020 **What do you like best about IXACT Contact Real Estate CRM?** I love the compatibility with my Mac. Most contact management systems are Windows based. Also, they provide complete package of features including fresh website designs. The tech support is attentive and have successful in assisting me in a variety of challenges. As an independent contractor working for a smaller brokerage, the IT help is limited. Ixact staff has been very helpful. I use the automated email services. The business transaction tracking features keep me on track. I also pay for the customize website service Overall, 5 -6 plus years of using Ixact has helped me tremendously and I logging multiple times daily. **What do you dislike about IXACT Contact Real Estate CRM?** Some of the searching components are limited. Specifically, searching for contacts in a specific zip code. I find that feature cumbersome. **Recommendations to others considering IXACT Contact Real Estate CRM:** This product will assist to become agent/broker you choose to be. Whether a small independent or a large team leader, Ixact Contact will meet your needs! **What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?** The email notification of leads through a variety of sources, especially internet leads. The time it saves of moving leads to my database. The system also provides unique ways of grouping the lead sources. **Official Response from Paulina Pestryakov:** > Thanks for the feedback Patrick! :) ## IXACT Contact Real Estate CRM Discussions - [Will you be implementing a Commission Distribution function](https://www.g2.com/discussions/15204-will-you-be-implementing-a-commission-distribution-function) - 2 comments, 1 upvote - [If you have any tips or best uses, please share!](https://www.g2.com/discussions/14358-if-you-have-any-tips-or-best-uses-please-share) - 2 comments, 1 upvote - [What is CRM software in real estate?](https://www.g2.com/discussions/what-is-crm-software-in-real-estate) - 1 comment - [What is Ixact contact?](https://www.g2.com/discussions/what-is-ixact-contact) - 1 comment - [View IXACT Contact Real Estate CRM pricing details and edition comparison](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+14%3A32%3A11+-0500&secure%5Bsession_id%5D=2a5319db-6cb7-4c69-9fad-88aa96406739&secure%5Btoken%5D=d205aa930645119a299fc85f9f73fa6ce6532cf77d9bd58657c8e9f0f0c558b4&format=llm_user) ## IXACT Contact Real Estate CRM Features **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Presentation** - Website Builder - MLS Integration - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top IXACT Contact Real Estate CRM Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,480 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [Top Producer](https://www.g2.com/products/top-producer/reviews) - 3.1/5.0 (122 reviews)