Top Producer Reviews & Product Details

Top Producer is an all-in-one real estate CRM solution that empowers agents to optimize every aspect of their business from lead generation and nurture to relationship and task management. Take advantage of powerful built-in solutions including full MLS integration and Follow-Up Coach to keep prospects and clients engaged and turn conversations into closes. Also, grow your pipeline with buyers and sellers using social media lead generation, smart farming, automated lead response and more!

Seller

Top Producer

Discussions

Top Producer Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Ali Ghafoori

Pricing

Pricing provided by Top Producer.

Pro

$129.00

1 User Per Month

Pro + Leads

Starting at $429.00

Per Month

View More Pricing Information

Top-Rated Alternatives

IXACT Contact Real Estate CRM

4.5/5(268)

View All Alternatives

User Insights

Average based on 124 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Top Producer Integrations

(3)

Integration information sourced from real user reviews.

Top Producer Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Top Producer, and what problem is it built to solve?

Top Producer is a real-estate-focused CRM and marketing and lead-generation system. It is designed to help real estate professionals manage clients, track interactions, nurture leads, and coordinate follow-ups, appointments, and transactions.

What languages does Top Producer support?

Top Producer supports 1 language: English.

What company sizes and industries is Top Producer the best fit for?

Top Producer is most strongly represented among positively rated users in smaller real estate businesses, with some representation from mid-market and enterprise organizations as well. The industry and company-size segments that appear most often are:

Small businesses: The clearest concentration of positively rated users.
Real estate: The dominant industry among positively rated users.
Mid-market and enterprise organizations: Also represented, though less prominently than small businesses.

What customer support options does Top Producer provide, and how do users find the overall support experience?

Support is available by phone, email, and chat, alongside self-service help resources. The experience is mixed: users appreciate patient, knowledgeable, and responsive assistance, while others describe difficulty getting issues resolved or receiving timely help.

What is the experience like for teams switching to Top Producer from another tool?

Switching to Top Producer has been driven by needs such as cloud access, real-estate-specific follow-up and transaction tools, and more control over a CRM. Named alternatives include LionDesk, A2K, Insightly, and Contactually; some users valued Top Producer’s broader feature set or real-estate workflows, while others found setup and navigation challenging or moved on when the product did not meet their needs.

What features or capabilities could make Top Producer even more useful?

Top Producer could be more useful with a smoother, more modern experience and more flexible ways to manage daily work. Improvements users would value include:

Streamline navigation and reduce the steps needed to find contacts, enter information, and complete tasks.
Improve mobile access and make common field tasks, such as managing appointments and updating contacts, easier.
Make follow-up campaigns and email tools easier to configure, customize, and track.
Give teams more flexibility to manage linked contacts, relationships, and shared calendars.

G2 reviews are authentic and verified.

Here's how.

Kimberly B.

Real Estate Sales

Small-Business (50 or fewer emp.)

3/19/2026

"Frustrating Experience with a Lack of Support and Scam Worthy."

0.5/5

What do you like best about Top Producer?

I appreciated that at first, everything was funneled into one place in the CRM, making it convenient. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

I don't like anything about it now. They don't have an app, and the ease of use is not good. Social connect is a scam. I tried getting solutions through customer service, but no one helped me resolve the issues. I'm forced to give up the CRM because I don't want to continue with social connect. I also feel that this company scams professionals out of money. They make promises and under deliver then refuse to make changes and try to force you to pay for something that they do not do. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Noemi R.

Realtor

Small-Business (50 or fewer emp.)

3/6/2026

"Beware of TP lead service"

1/5

What do you like best about Top Producer?

Alissa Martymova called to offer me a lead service and after I signed the agreement, Too Producer did not provide leads in the zip code and city that I clearly requested. When I requested to cancel the 6 months since they breaching the contract, Top Producer refused to cancel the contract. Simply be careful and do not use their lead system. The CRM is amazing. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Top Producer breached the contract regarding their lead system and TP would not cancel the contract for the leads even after knowing that I was a loyal customer for 33 years with their CRM. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/28/2026

"Leads Delivered Fast, but Quality and Verification Fall Short"

0.5/5

What do you like best about Top Producer?

The leads come straight to your phone which is nice, but that's about it. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The leads are poor quality. Mostly rentals or non-existent people who don't answer the phone. They say they are verified. Not so. When vulgar emails come through, I know this is not verified. The leads are poor. If you insist on leads, go with a cheaper company (closer to 1/2 price of TP) for the exact same product. You don't need the CRM if you already have one. They charge $179/mo for the CRM. A ridiculous price to pay for a cumbersome product. Stay away. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: G2 invite

Orly M.

Real Estate Agent

Mid-Market (51-1000 emp.)

9/30/2025

Guest users or non-business users of the software, not included in G2 scores.

"Top Producer helps stay on top of database"

5/5

What do you like best about Top Producer?

Top Producer allows me to keep up to date notes & important information on clients Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Top Producer needs more up to date campaigns and or smart plans Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Jennifer C.

Sales Rep

Small-Business (50 or fewer emp.)

5/14/2024

"Follow up and keeping in touch made easy"

5/5

What do you like best about Top Producer?

Keeps you in touch with your network without lifting a finger. This means people come to me to get their homes sold or when they're looking to buy even sometimes when I forgot I had automated touchpoints being sent periodically to them! Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

The look of market snapshot could be modernized. Love that feature but it could use a facelift. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Seema S.

Real Estate Consultant

Small-Business (50 or fewer emp.)

9/21/2023

"Excellent Product"

3.5/5

What do you like best about Top Producer?

I enjoy that there are reminders automatically entered into the calendar to follow up with a client. The customer support is excellent and very efficient! Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

I wish there was a mobile app for Top Producer and also one that can tell you a location of a client on the app so a popby can be done. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Mike O.

Small-Business (50 or fewer emp.)

3/27/2023

"Excellent -- Prompt attention to a very important situation"

5/5

What do you like best about Top Producer?

I have used Top Producer since before it was online version. It is dependable, has features available for every application I need. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

I can't think of one thing I dislike. I have been introduced to other CRM programs, I always come back to Top Producer. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: Seller invite

Alley P.

Closing Coordinator

Mid-Market (51-1000 emp.)

Updated 4/8/2022

Originally submitted 4/8/2021

"TPX is awesome I love it!!!"

5/5

What do you like best about Top Producer?

The platform is excellent and easy to use

Helps us track our past and current clients

Tabs to focus on what is important to us in our database Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

What is to dislike??? Maybe more drop down menus for more than one mobile number or an easier way to close out a transaction without making a ficticious number of a client you are not working with (I know that was being addressed) MLS#'s search that are outside of your board, because we have several in MI. Review collected by and hosted on G2.com.

Recommendations to others considering Top Producer:

The CRM platform is an easy way to keep track of everything all in one place. No need to have other outlets. If you follow up daily, it becomes easier to keep track of the buyers, their needs, and once a sale or transaction is underway, you can keep track of that as well. There is a built-in task list you can utilize or customize your own. Review collected by and hosted on G2.com.

What problems is Top Producer solving and how is that benefiting you?

The insights are a fantastic way to keep track of the client's needs! It was difficult to remember what clients looked at which property and if they liked it or didn't like is for one reason or another, notes are easly to keep track of specific needs Review collected by and hosted on G2.com.

Response from Mitch Cranson of Top Producer

Thank you for your review Alley, we really appreciate all your feedback

Current UserValidated ReviewerIncentivizedSource: Seller invite

Corinna L.

Real Estate Agent

Enterprise (> 1000 emp.)

6/22/2022

"Extremely Disappointed, would not recommend"

0/5

What do you like best about Top Producer?

At this stage in my career, I don't find anything helpful about this software. Would not recommend. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

There is a lot that I dislike about TopProducer. I do not think that it is very useful when you are first starting and I think it is a giant waste of money. The biggest reason that I am disappointed is that they do not let you out of your contract, which you are locked in for $60/month for 12 months. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Celeste O.

Listing Specialist (sorta retired)

7/11/2022

"Top Producer is Fantastic but it's now become more Expensive."

5/5

What do you like best about Top Producer?

I have used Top Producer for 25+ years. You can capture leads, stay organized, manage the database, and follow up automatically w/emails and letters effectively. It has a series of reports that you can print to keep track of your business. I only use the CRM portion of the software. Review collected by and hosted on G2.com.

What do you dislike about Top Producer?

Loved the program but they just increased their monthly fee by 50%. Review collected by and hosted on G2.com.