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# BoldTrail vs IXACT Contact Real Estate CRM Comparison - What are their main differences?

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BoldTrailIXACT Contact Real Estate CRM[+ Add Product](#)

Pricing

**BoldTrail**
No pricing available

**IXACT Contact Real Estate CRM**
Free Trial

**$38.00** Per Month · IXACT Contact CRM

**Pricing Insights**
from reviews

Time to Implement

**BoldTrail**
2 months

Based on 96 responses

**IXACT Contact Real Estate CRM**
2 months

Based on 33 responses

Return on Investment

**BoldTrail**
16 months

Based on 87 responses

**IXACT Contact Real Estate CRM**
9 months7 months sooner

Based on 30 responses

Perceived Cost

**BoldTrail**
$$$$$

**IXACT Contact Real Estate CRM**
$$$$$

Average Discount

**BoldTrail**
15%2% more

**IXACT Contact Real Estate CRM**
13%

 ![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail")

 ![IXACT Contact Real Estate CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba32f15f305ca80d86e6306ce3f61b19/ixact-contact-real-estate-crm.jpg "IXACT Contact Real Estate CRM")

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**Pros & Cons**
from reviews

**BoldTrail**
[
Centralization (18)
](https://www.g2.com/products/boldtrail/reviews?filters%5Bsentiment_snippet%5D=1875058&qs=pros-and-cons#reviews)[
Features (15)
](https://www.g2.com/products/boldtrail/reviews?filters%5Bsentiment_snippet%5D=1876220&qs=pros-and-cons#reviews)[
Difficult Usability (10)
](https://www.g2.com/products/boldtrail/reviews?filters%5Bsentiment_snippet%5D=1875575&qs=pros-and-cons#reviews)[
Learning Curve (9)
](https://www.g2.com/products/boldtrail/reviews?filters%5Bsentiment_snippet%5D=1875951&qs=pros-and-cons#reviews)

**IXACT Contact Real Estate CRM**
[
AI Integration (1)
](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews?filters%5Bsentiment_snippet%5D=2069025&qs=pros-and-cons#reviews)[
Client Communication (1)
](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews?filters%5Bsentiment_snippet%5D=2069021&qs=pros-and-cons#reviews)

Integrations

**BoldTrail**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d23a22a7d1d321c1ff48369c521c6f85/boldtrail-backoffice.jpg "Product Avatar Image")

BoldTrail BackOffice

](https://www.g2.com/products/boldtrail-backoffice/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_77d7429c23569c5165fdc429d10c2644/canva.png "Product Avatar Image")

Canva

](https://www.g2.com/products/canva/reviews)[
View all
](https://www.g2.com/products/boldtrail/integrations)

**IXACT Contact Real Estate CRM**
Not enough data

Screenshots

**BoldTrail**
 ![BoldTrail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1436201/BoldTrail-Website-PortalSearch-Desktop.jpg)

**IXACT Contact Real Estate CRM**
 ![IXACT Contact Real Estate CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/88728/announcementemail-main.jpg)

**Ratings**
from reviews

Meets Requirements

**BoldTrail**

8.8

8.81,075

**IXACT Contact Real Estate CRM**

8.7

8.7214

Ease of Use

**BoldTrail**

8.2

8.21,094

**IXACT Contact Real Estate CRM**

8.4

8.4214

Ease of Setup

**BoldTrail**

7.6

7.6256

**IXACT Contact Real Estate CRM**

8.5

8.553

Ease of Admin

**BoldTrail**

7.8

7.8187

**IXACT Contact Real Estate CRM**

8.9

8.955

Quality of Support

**BoldTrail**

8.7

8.71,037

**IXACT Contact Real Estate CRM**

9.0

9.0207

Has the product been a good partner in doing business?

**BoldTrail**

8.1

8.1186

**IXACT Contact Real Estate CRM**

9.0

9.054

Product Direction (% positive)

**BoldTrail**

8.7

8.7983

**IXACT Contact Real Estate CRM**

8.5

8.5206

**Features**
ratings from reviews

Real Estate CRM[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.3

864

7.8

179

Client Management

Lead Scoring

8.0(won by 0.6)

690

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

43

Contact Management

8.7(tied score)

769

8.7(tied score)

58

Lead Generation

8.1(won by 1.2)

741

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

39

Task Management

Marketing Automation

8.6(won by 0.4)

717

8.2

53

Document Management

7.6(won by 0.2)

490

7.4

34

Third-Party Integration

8.0(won by 1.1)

519

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

31

Platform Features

Contact & Account Management

8.7(won by 0.3)

746

8.4

163

Opportunity & Pipeline Management

8.6(won by 0.6)

709

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

145

Task / Activity Management

8.6(won by 0.6)

735

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

156

Listing Management

8.1(won by 0.5)

606

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

106

Email Marketing

8.5(won by 0.1)

744

8.4

160

Transaction Management

7.7(won by 0.3)

494

7.4

102

Lead Management

8.8(won by 0.9)

762

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

142

Forecasting & Reporting

7.7(won by 0.2)

501

7.5

96

Dashboards

8.7(won by 0.5)

767

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

161

CMA Management

8.2(won by default)

635

Feature Not Available

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Agentic AI - Real Estate CRM

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Property Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

For Real Estate

Not enough data

Not enough data

Client/Property Matching

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Real Estate Marketing[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.1

467

7.7

54

Relationship Management

Lead Generation

7.9(won by 0.8)

401

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

35

|

Verified

Social Media Integration

8.2(won by 0.7)

384

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

39

|

Verified

CRM Integration

8.6(won by 1.1)

390

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

34

|

Verified

Presentation

Website Builder

8.0(tied score)

375

8.0(tied score)

35

|

Verified

MLS Integration

8.6(won by 0.4)

409

8.2

30

IDX Website

8.6(won by 0.6)

376

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

32

|

Verified

SEO Strategization

7.9(won by default)

310

Feature Not Available

Platform Branding

Operability

8.1(won by default)

285

Not enough data

Brand Management

8.1(won by default)

258

Not enough data

Platform Content

Social Media Management

7.7(won by default)

237

Not enough data

Communication Management

8.3(won by default)

266

Not enough data

Website Management

8.0(won by default)

257

Not enough data

Campaign Building

8.3(won by default)

266

Not enough data

Platform Additional Functionality

Reporting

7.7(won by default)

232

Not enough data

Platform Integrations

Integration with Real Estate CRM

8.2(won by default)

233

Not enough data

Integration with Virtual Tour

7.4(won by default)

182

Not enough data

Integration with Real Estate Activities Management

7.9(won by default)

205

Not enough data

Real Estate Activities Management[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

8.1

363

Not enough data

Administrative

Contact Management

9.0(won by default)

310

Not enough data

E-Signature Capabilities

7.8(won by default)

190

Not enough data

Document Management

7.6(won by default)

199

Not enough data

Commission Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Agent Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Operational

Transaction Management

7.8(won by default)

196

Not enough data

Mobile App

7.8(won by default)

300

Not enough data

Opportunity Tracking

8.4(won by default)

249

Not enough data

Agent Monitoring

8.2(won by default)

228

Not enough data

Contract Management

7.8(won by default)

197

Not enough data

Communication Tools

8.6(won by default)

297

Not enough data

Property Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Listing Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Additional Functionality

Social Media Integration

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

For Real Estate Agencies

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Client/Property Matching

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Brokerage Management[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

7.1

79

Not enough data

Agent Effectiveness

Market Intelligence

7.6(won by default)

67

Not enough data

Pipeline Management

8.0(won by default)

70

Not enough data

Real-Estate Specific RM

8.2(won by default)

62

Not enough data

Operations

Transaction Management

6.5(won by default)

55

Not enough data

Financial Management

6.1(won by default)

50

Not enough data

Real Estate Software Integration

7.9(won by default)

56

Not enough data

Back Office Automation

7.1(won by default)

54

Not enough data

Commissions Management

6.3(won by default)

47

Not enough data

Compliance Checks

6.7(won by default)

47

Not enough data

Agentic AI - Brokerage Management

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail")](https://www.g2.com/products/boldtrail/reviews)

BoldTrail

Small-Business(50 or fewer emp.)

54.2%

Mid-Market(51-1000 emp.)

21.1%

Enterprise(\> 1000 emp.)

24.7%

[![IXACT Contact Real Estate CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba32f15f305ca80d86e6306ce3f61b19/ixact-contact-real-estate-crm.jpg "IXACT Contact Real Estate CRM")](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews)

IXACT Contact Real Estate CRM

Small-Business(50 or fewer emp.)

78.1%

Mid-Market(51-1000 emp.)

17.3%

Enterprise(\> 1000 emp.)

4.6%

Small-Business

(50 or fewer emp.)

54.2%

78.1%

Mid-Market

(51-1000 emp.)

21.1%

17.3%

Enterprise

(\> 1000 emp.)

24.7%

4.6%

Reviewers' Industry

[![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail")](https://www.g2.com/products/boldtrail/reviews)
BoldTrail

Real Estate

97.6%

Commercial Real Estate

0.9%

Accounting

0.4%

Marketing and Advertising

0.2%

Financial Services

0.2%

Other

0.7%

[![IXACT Contact Real Estate CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba32f15f305ca80d86e6306ce3f61b19/ixact-contact-real-estate-crm.jpg "IXACT Contact Real Estate CRM")](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews)
IXACT Contact Real Estate CRM

Real Estate

98.5%

Hospitality

0.4%

Financial Services

0.4%

Commercial Real Estate

0.4%

Accounting

0.4%

Other

0.0%

FAQs

## BoldTrail vs IXACT Contact Real Estate CRM FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between IXACT Contact Real Estate CRM vs BoldTrail?

IXACT Contact Real Estate CRM and BoldTrail both serve small businesses in real estate, but IXACT Contact Real Estate CRM stands out for its higher Ease of Setup and Quality of Support scores, while BoldTrail is noted for its centralization and automation features.

| | [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) | [BoldTrail](https://www.g2.com/products/boldtrail/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (268 reviews) | 4.5/5 (1554 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.5 | 7.6 |
| Quality of Support score | 9.0 | 8.7 |
| Top Reviewer-Cited Strength | Easy Setup | Centralization (18 all-time mentions) |

### How do the pricing models of IXACT Contact Real Estate CRM and BoldTrail compare?

IXACT Contact Real Estate CRM is rated higher for value, with reviewers expressing greater satisfaction with its price compared to BoldTrail.

- **IXACT Contact Real Estate CRM:** Reviewers consistently highlight the product as affordable and providing strong value for small brokerages, with several noting it "does not break the bank."
- **BoldTrail:** Recent reviews describe BoldTrail as expensive, with multiple reviewers mentioning high costs and additional charges for add-ons, and some switching away due to perceived lack of value for the price.

### What are the best alternatives to IXACT Contact Real Estate CRM and BoldTrail?

The best alternatives to IXACT Contact Real Estate CRM and BoldTrail are Lofty, BoomTown, and Brivity.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) | 4.5/5 (268 reviews) | Small-Business | Affordable for small brokerages | Easy Setup |
| [BoldTrail](https://www.g2.com/products/boldtrail/reviews) | 4.5/5 (1554 reviews) | Small-Business | Described as expensive, with add-on costs | Centralization (18 all-time mentions) |
| [Lofty](https://www.g2.com/products/lofty-lofty/reviews) | 4.3/5 (405 reviews) | Small-Business | — | — |
| [BoomTown](https://www.g2.com/products/boomtown/reviews) | 4.7/5 (588 reviews) | Small-Business | — | — |
| [Brivity](https://www.g2.com/products/brivity/reviews) | 4.2/5 (44 reviews) | Small-Business | — | — |

### Which Real Estate CRM features should I prioritize when comparing IXACT Contact Real Estate CRM and BoldTrail?

Buyers comparing IXACT Contact Real Estate CRM and BoldTrail should prioritize Lead Generation, Automation, Ease of Setup, Integrations, and Customer Support.

- **Lead Generation:** BoldTrail has 12 all-time mentions for lead generation, while IXACT Contact Real Estate CRM is cited for lead management in recent reviews.
- **Automation:** BoldTrail is mentioned for automation in 13 all-time reviews; IXACT Contact Real Estate CRM is cited for email automation and follow-up process in recent reviews.
- **Ease of Setup:** IXACT Contact Real Estate CRM scores 8.5, BoldTrail 7.6.
- **Integrations:** BoldTrail is mentioned for integrations in 6 all-time reviews; IXACT Contact Real Estate CRM is cited for integrations in recent reviews.
- **Customer Support:** IXACT Contact Real Estate CRM scores 9.0, BoldTrail 8.7.

### What are the pros and cons of IXACT Contact Real Estate CRM vs BoldTrail?

IXACT Contact Real Estate CRM's headline strength is easy setup and support, while BoldTrail's is centralization and automation.

- **IXACT Contact Real Estate CRM strengths:** Easy setup, high-quality customer support, strong contact management, and effective follow-up process (each cited in recent reviews).
- **IXACT Contact Real Estate CRM trade-offs:** Reviewers mention a desire for more integrations, improved email/texting features, and a more modern interface.
- **BoldTrail strengths:** Centralization (18 all-time mentions), automation (13), lead generation (12), all-in-one solution (11), and strong organization (11).
- **BoldTrail trade-offs:** Difficult usability (10 all-time mentions), steep learning curve (9), and higher cost with add-ons frequently cited in recent reviews.

### Is IXACT Contact Real Estate CRM or BoldTrail better for small businesses?

IXACT Contact Real Estate CRM is the better fit for small businesses, with reviewers consistently highlighting its affordability and ease of use for small brokerages.

- **IXACT Contact Real Estate CRM:** Small-Business segment; reviewers describe it as affordable, easy to implement, and well-suited for small teams and brokerages.
- **BoldTrail:** Small-Business segment; reviewers note its robust features but frequently mention higher costs and a steeper learning curve for small business users.

### Which Real Estate CRM platform has better integrations?

BoldTrail is favored for integrations, with more reviewer-cited mentions and broader integration capabilities.

- **IXACT Contact Real Estate CRM:** Integrations are cited in recent reviews, with reviewers mentioning Google Contacts and IDX integration.
- **BoldTrail:** Integrations are mentioned in 6 all-time reviews, with reviewers highlighting integration with BrokerMint and IDX websites.

### How do IXACT Contact Real Estate CRM and BoldTrail compare on customer support?

IXACT Contact Real Estate CRM and BoldTrail are near parity on Quality of Support, with IXACT Contact Real Estate CRM scoring 9.0 and BoldTrail 8.7.

- **IXACT Contact Real Estate CRM:** Reviewers consistently praise responsive and patient customer support, with several citing helpful step-by-step assistance and high satisfaction.
- **BoldTrail:** Reviewers describe support as knowledgeable and friendly, but some mention inconsistent experiences and slower response times during updates or onboarding.

### Which is easier to implement, IXACT Contact Real Estate CRM or BoldTrail?

IXACT Contact Real Estate CRM is easier to implement, with an Ease of Setup score of 8.5 compared to BoldTrail's 7.6.

- **IXACT Contact Real Estate CRM:** Reviewers highlight easy and fast setup, minimal learning curve, and straightforward onboarding for small teams.
- **BoldTrail:** Reviewers report a steeper learning curve, onboarding delays, and some frustration with initial setup, though some note improvements over time.

### Which product has better Lead Generation?

BoldTrail is more frequently cited for Lead Generation, with 12 all-time mentions and multiple recent reviews highlighting its lead management and automation capabilities.

- **IXACT Contact Real Estate CRM:** Lead management is cited in recent reviews, with reviewers noting its ability to track leads and follow up, but no all-time mention count for lead generation.
- **BoldTrail:** Lead Generation is mentioned in 12 all-time reviews, with reviewers highlighting automation, PropertyBoost, and multiple lead capture tools as key strengths.

Alternatives

**BoldTrail Alternatives**

 ![Lofty](https://images.g2crowd.com/uploads/product/hd_favicon/550d9faf4aef52144ad95f4b035a8555/lofty-lofty.svg "Lofty")

[
Lofty
](/products/lofty-lofty/reviews)

 ![Brivity](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5cc0fc881eb9ea6f618d4940220ecd67/brivity.jpg "Brivity")

[
Brivity
](/products/brivity/reviews)

 ![Market Leader](https://images.g2crowd.com/uploads/product/hd_favicon/1510008532/market-leader.svg "Market Leader")

[
Market Leader
](/products/market-leader/reviews)

 ![CINC](https://images.g2crowd.com/uploads/product/hd_favicon/50656ef66ac47b05fee431aa79fb51e1/cinc.svg "CINC")

[
CINC
](/products/cinc/reviews)

**IXACT Contact Real Estate CRM Alternatives**

 ![BoomTown](https://images.g2crowd.com/uploads/product/hd_favicon/a67663e645f1efaf8d7e4be6796efabe/boomtown.svg "BoomTown")

[
BoomTown
](/products/boomtown/reviews)

 ![Top Producer](https://images.g2crowd.com/uploads/product/hd_favicon/77702fb07524b0c98df9820d16b27a43/top-producer.svg "Top Producer")

[
Top Producer
](/products/top-producer/reviews)

 ![Market Leader](https://images.g2crowd.com/uploads/product/hd_favicon/1510008532/market-leader.svg "Market Leader")

[
Market Leader
](/products/market-leader/reviews)

 ![Lofty](https://images.g2crowd.com/uploads/product/hd_favicon/550d9faf4aef52144ad95f4b035a8555/lofty-lofty.svg "Lofty")

[
Lofty
](/products/lofty-lofty/reviews)