Link copied to clipboard

# Follow Up Boss vs IXACT Contact Real Estate CRM Comparison - What are their main differences?

Share
[
Export
](/compare/follow-up-boss/ixact-contact-real-estate-crm/export.csv)

Follow Up BossIXACT Contact Real Estate CRM[+ Add Product](#)

Pricing

**Follow Up Boss**
Free Trial

**49** Per User / Per Month · Start

**IXACT Contact Real Estate CRM**
Free Trial

**$38.00** Per Month · IXACT Contact CRM

**Pricing Insights**
from reviews

Time to Implement

**Follow Up Boss**
1 monthFaster

Based on 34 responses

**IXACT Contact Real Estate CRM**
2 months

Based on 33 responses

Return on Investment

**Follow Up Boss**
8 months1 month sooner

Based on 28 responses

**IXACT Contact Real Estate CRM**
9 months

Based on 30 responses

Perceived Cost

**Follow Up Boss**
$$$$$

**IXACT Contact Real Estate CRM**
$$$$$

Average Discount

**Follow Up Boss**
10%

**IXACT Contact Real Estate CRM**
13%3% more

 ![Follow Up Boss](https://images.g2crowd.com/uploads/product/hd_favicon/3b657b9ef5be98d5022f8dbf991d48a4/follow-up-boss.svg "Follow Up Boss")

 ![IXACT Contact Real Estate CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba32f15f305ca80d86e6306ce3f61b19/ixact-contact-real-estate-crm.jpg "IXACT Contact Real Estate CRM")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Follow Up Boss**
[
Ease of Use (6)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1144576&qs=pros-and-cons#reviews)[
Customer Support (5)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1145573&qs=pros-and-cons#reviews)[
Learning Difficulty (1)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2270381&qs=pros-and-cons#reviews)[
Search Functionality (1)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357786&qs=pros-and-cons#reviews)

**IXACT Contact Real Estate CRM**
[
AI Integration (1)
](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews?filters%5Bsentiment_snippet%5D=2069025&qs=pros-and-cons#reviews)[
Client Communication (1)
](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews?filters%5Bsentiment_snippet%5D=2069021&qs=pros-and-cons#reviews)

Integrations

**Follow Up Boss**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c890af3b73a48996ec287585d5b01c1/boldtrail.jpg "Product Avatar Image")

BoldTrail

](https://www.g2.com/products/boldtrail/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01989a800c1b1f88238e5d5dbf33afd3/lofty-lofty.jpg "Product Avatar Image")

Lofty

](https://www.g2.com/products/lofty-lofty/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4082696c7eeccee1325fc976790a1f4c/realtor-com.jpg "Product Avatar Image")

Realtor.com

](https://www.g2.com/products/realtor-com/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[
View all
](https://www.g2.com/products/follow-up-boss/integrations)

**IXACT Contact Real Estate CRM**
Not enough data

Screenshots

**Follow Up Boss**
 ![Follow Up Boss screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/62755/expirable-direct-uploads_2Fb76629d8-6689-4124-8caf-edd177fc5c77_2FImage_2017-05-18_at_9.06.32_AM.png)

**IXACT Contact Real Estate CRM**
 ![IXACT Contact Real Estate CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/88728/announcementemail-main.jpg)

**Ratings**
from reviews

Meets Requirements

**Follow Up Boss**

9.0

9.093

**IXACT Contact Real Estate CRM**

8.7

8.7214

Ease of Use

**Follow Up Boss**

9.0

9.096

**IXACT Contact Real Estate CRM**

8.4

8.4214

Ease of Setup

**Follow Up Boss**

9.0

9.052

**IXACT Contact Real Estate CRM**

8.5

8.553

Ease of Admin

**Follow Up Boss**

9.1

9.149

**IXACT Contact Real Estate CRM**

8.9

8.955

Quality of Support

**Follow Up Boss**

9.1

9.192

**IXACT Contact Real Estate CRM**

9.0

9.0207

Has the product been a good partner in doing business?

**Follow Up Boss**

9.2

9.248

**IXACT Contact Real Estate CRM**

9.0

9.054

Product Direction (% positive)

**Follow Up Boss**

9.0

9.090

**IXACT Contact Real Estate CRM**

8.5

8.5206

**Features**
ratings from reviews

Real Estate CRM[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.6

82

7.8

179

Client Management

Lead Scoring

9.0(won by 1.6)

40

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

43

Contact Management

9.4(won by 0.7)

44

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

58

Lead Generation

8.5(won by 1.6)

42

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

39

Task Management

Marketing Automation

8.9(won by 0.7)

42

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

53

Document Management

8.6(won by 1.2)

41

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

34

Third-Party Integration

8.9(won by 2.0)

43

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

31

Platform Features

Contact & Account Management

8.8(won by 0.4)

77

8.4

163

Opportunity & Pipeline Management

8.8(won by 0.8)

75

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

145

Task / Activity Management

8.8(won by 0.8)

75

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

156

Listing Management

7.9(won by 0.3)

62

7.6

106

Email Marketing

8.7(won by 0.3)

72

8.4

160

Transaction Management

7.6(won by 0.2)

65

7.4

102

Lead Management

9.2(won by 1.3)

78

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

142

Forecasting & Reporting

7.8(won by 0.3)

63

7.5

96

Dashboards

8.7(won by 0.5)

71

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

161

CMA Management

8.2(won by default)

59

Feature Not Available

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Agentic AI - Real Estate CRM

Autonomous Task Execution

8.3(won by default)

5

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Property Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

For Real Estate

Not enough data

Not enough data

Client/Property Matching

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Real Estate Marketing[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

7.7

54

Relationship Management

Lead Generation

Not enough data

7.1(won by default)

35

|

Verified

Social Media Integration

Not enough data

7.5(won by default)

39

|

Verified

CRM Integration

Not enough data

7.5(won by default)

34

|

Verified

Presentation

Website Builder

Not enough data

8.0(won by default)

35

|

Verified

MLS Integration

Not enough data

8.2(won by default)

30

IDX Website

Not enough data

8.0(won by default)

32

|

Verified

SEO Strategization

Not enough data

Feature Not Available

Platform Branding

Operability

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Platform Content

Social Media Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Campaign Building

Not enough data

Not enough data

Platform Additional Functionality

Reporting

Not enough data

Not enough data

Platform Integrations

Integration with Real Estate CRM

Not enough data

Not enough data

Integration with Virtual Tour

Not enough data

Not enough data

Integration with Real Estate Activities Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Follow Up Boss](https://images.g2crowd.com/uploads/product/hd_favicon/3b657b9ef5be98d5022f8dbf991d48a4/follow-up-boss.svg "Follow Up Boss")](https://www.g2.com/products/follow-up-boss/reviews)

Follow Up Boss

Small-Business(50 or fewer emp.)

80.2%

Mid-Market(51-1000 emp.)

15.3%

Enterprise(\> 1000 emp.)

4.5%

[![IXACT Contact Real Estate CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba32f15f305ca80d86e6306ce3f61b19/ixact-contact-real-estate-crm.jpg "IXACT Contact Real Estate CRM")](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews)

IXACT Contact Real Estate CRM

Small-Business(50 or fewer emp.)

78.1%

Mid-Market(51-1000 emp.)

17.3%

Enterprise(\> 1000 emp.)

4.6%

Small-Business

(50 or fewer emp.)

80.2%

78.1%

Mid-Market

(51-1000 emp.)

15.3%

17.3%

Enterprise

(\> 1000 emp.)

4.5%

4.6%

Reviewers' Industry

[![Follow Up Boss](https://images.g2crowd.com/uploads/product/hd_favicon/3b657b9ef5be98d5022f8dbf991d48a4/follow-up-boss.svg "Follow Up Boss")](https://www.g2.com/products/follow-up-boss/reviews)
Follow Up Boss

Real Estate

89.1%

Non-Profit Organization Management

1.8%

Marketing and Advertising

1.8%

Commercial Real Estate

1.8%

Consulting

0.9%

Other

4.5%

[![IXACT Contact Real Estate CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba32f15f305ca80d86e6306ce3f61b19/ixact-contact-real-estate-crm.jpg "IXACT Contact Real Estate CRM")](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews)
IXACT Contact Real Estate CRM

Real Estate

98.5%

Hospitality

0.4%

Financial Services

0.4%

Commercial Real Estate

0.4%

Accounting

0.4%

Other

0.0%

FAQs

## Follow Up Boss vs IXACT Contact Real Estate CRM FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between IXACT Contact Real Estate CRM vs Follow Up Boss?

Follow Up Boss stands out for its higher G2 rating, stronger integrations, and slightly higher support and setup scores compared to IXACT Contact Real Estate CRM.

| | [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) | [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (268 reviews) | 4.6/5 (117 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.5 | 9.0 |
| Quality of Support score | 9.0 | 9.1 |
| Top Reviewer-Cited Strength | Contact Management | Ease of Use |

### How do the pricing models of IXACT Contact Real Estate CRM and Follow Up Boss compare?

Follow Up Boss is rated higher for value, with reviewers expressing greater satisfaction with its pricing and feature set.

- **IXACT Contact Real Estate CRM:** In recent reviews, several small-business reviewers mention that the product is affordable and offers a lot of functionality for the price, but some note that it could be less expensive.
- **Follow Up Boss:** Reviewers consistently describe the product as worth the investment, with many highlighting its premium features and automation as justifying the cost, though a few mention it may be pricey for smaller teams.
- **Switching reasons:** Recent reviewers who switched to Follow Up Boss cite better integrations, automation, and reporting as key reasons for the move.

### What are the best alternatives to IXACT Contact Real Estate CRM and Follow Up Boss?

The top three alternatives to IXACT Contact Real Estate CRM and Follow Up Boss are BoldTrail, BoomTown, and Top Producer.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) | 4.5/5 (268 reviews) | Small-Business | Affordable, but some reviewers want lower pricing | Contact Management |
| [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) | 4.6/5 (117 reviews) | Small-Business | Premium features justify cost for most reviewers | Ease of Use |
| [BoldTrail](https://www.g2.com/products/boldtrail/reviews) | 4.5/5 (1554 reviews) | Small-Business | — | Integrations |
| [BoomTown](https://www.g2.com/products/boomtown/reviews) | 4.7/5 (588 reviews) | Small-Business | — | Lead Generation |
| [Top Producer](https://www.g2.com/products/top-producer/reviews) | 3.1/5 (124 reviews) | Small-Business | — | Contact Management |

### Which Real Estate CRM features should I prioritize when comparing IXACT Contact Real Estate CRM and Follow Up Boss?

Buyers comparing IXACT Contact Real Estate CRM and Follow Up Boss should prioritize integrations, automation, lead management, ease of use, and reporting.

- **Integrations:** Follow Up Boss is cited in 5 all-time reviews for integrations, with recent mentions of Zapier and BoldTrail; IXACT Contact Real Estate CRM has 1 all-time mention for integrations.
- **Automation:** Follow Up Boss has 3 all-time mentions for automation; IXACT Contact Real Estate CRM is noted for email automation in recent reviews.
- **Lead Management:** Both products are cited for lead management, with 1 all-time mention each.
- **Ease of Use:** Follow Up Boss scores 9.0, IXACT Contact Real Estate CRM scores 8.4.
- **Reporting:** Follow Up Boss is highlighted for reporting features in recent reviews.

### What are the pros and cons of IXACT Contact Real Estate CRM vs Follow Up Boss?

Follow Up Boss is strongest in ease of use and integrations, while IXACT Contact Real Estate CRM is praised for contact management and affordability.

- **IXACT Contact Real Estate CRM strengths:** Contact management (1 all-time mention), easy setup (1), email automation (1), affordability in recent reviews, customizable templates, and strong customer support (1).
- **IXACT Contact Real Estate CRM trade-offs:** Some reviewers mention a learning curve due to many features, desire for more integrations, and requests for enhanced email/texting capabilities.
- **Follow Up Boss strengths:** Ease of use (6 all-time mentions), integrations (5), automation (3), customer support (5), reporting, and lead management (1).
- **Follow Up Boss trade-offs:** A few reviewers note a learning curve for advanced features and mention that the product may be expensive for smaller teams.

### Is IXACT Contact Real Estate CRM or Follow Up Boss better for small businesses?

Both IXACT Contact Real Estate CRM and Follow Up Boss are primarily used by small businesses, but Follow Up Boss receives stronger small-business reviewer sentiment for ease of use and integrations.

- **IXACT Contact Real Estate CRM:** Small-Business is the largest segment, with reviewers highlighting affordability and robust contact management for small brokerages.
- **Follow Up Boss:** Small-Business is the largest segment, with reviewers consistently praising its intuitive interface, automation, and integrations as ideal for small teams and agents.

### Which Real Estate CRM platform has better integrations?

Follow Up Boss is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **IXACT Contact Real Estate CRM:** Integrations are mentioned in recent reviews, but with only 1 all-time mention and requests for more options such as Zapier.
- **Follow Up Boss:** Integrations are cited in 5 all-time reviews, with recent mentions of Zapier, BoldTrail, and Zillow as key integration partners.

### How do IXACT Contact Real Estate CRM and Follow Up Boss compare on customer support?

Follow Up Boss and IXACT Contact Real Estate CRM are rated at near-parity for Quality of Support, with scores of 9.1 and 9.0 respectively.

- **IXACT Contact Real Estate CRM:** Reviewers consistently praise responsive and patient customer support, with several noting helpful onboarding and ongoing assistance.
- **Follow Up Boss:** Reviewers highlight quick, knowledgeable support, dedicated account managers, and a strong support community, with 5 all-time mentions for customer support.

### Which is easier to implement, IXACT Contact Real Estate CRM or Follow Up Boss?

Follow Up Boss has a higher Ease of Setup score (9.0 vs 8.5), indicating reviewers find it slightly easier to implement than IXACT Contact Real Estate CRM.

- **IXACT Contact Real Estate CRM:** Reviewers describe setup as straightforward, with a small learning curve due to feature depth, and positive experiences with support during onboarding.
- **Follow Up Boss:** Reviewers frequently mention easy and fast implementation, strong onboarding support, and intuitive initial setup, with multiple reviewers citing smooth transitions from other CRMs.

### Which product has better Lead Generation?

Follow Up Boss is favored for Lead Generation, with more reviewer-cited strengths and automation features supporting this use case.

- **IXACT Contact Real Estate CRM:** Lead management is cited in 1 all-time review, with recent reviewers noting its ability to track leads and automate follow-ups, but some request more advanced lead generation features.
- **Follow Up Boss:** Lead generation is cited in 1 all-time review, with reviewers highlighting automation, integrations, and smart lists as key strengths for capturing and nurturing leads.

Alternatives

**Follow Up Boss Alternatives**

 ![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail")

[
BoldTrail
](/products/boldtrail/reviews)

 ![BoomTown](https://images.g2crowd.com/uploads/product/hd_favicon/a67663e645f1efaf8d7e4be6796efabe/boomtown.svg "BoomTown")

[
BoomTown
](/products/boomtown/reviews)

 ![Lofty](https://images.g2crowd.com/uploads/product/hd_favicon/550d9faf4aef52144ad95f4b035a8555/lofty-lofty.svg "Lofty")

[
Lofty
](/products/lofty-lofty/reviews)

 ![CINC](https://images.g2crowd.com/uploads/product/hd_favicon/50656ef66ac47b05fee431aa79fb51e1/cinc.svg "CINC")

[
CINC
](/products/cinc/reviews)

**IXACT Contact Real Estate CRM Alternatives**

 ![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail")

[
BoldTrail
](/products/boldtrail/reviews)

 ![BoomTown](https://images.g2crowd.com/uploads/product/hd_favicon/a67663e645f1efaf8d7e4be6796efabe/boomtown.svg "BoomTown")

[
BoomTown
](/products/boomtown/reviews)

 ![Top Producer](https://images.g2crowd.com/uploads/product/hd_favicon/77702fb07524b0c98df9820d16b27a43/top-producer.svg "Top Producer")

[
Top Producer
](/products/top-producer/reviews)

 ![Market Leader](https://images.g2crowd.com/uploads/product/hd_favicon/1510008532/market-leader.svg "Market Leader")

[
Market Leader
](/products/market-leader/reviews)

## Follow Up Boss vs IXACT Contact Real Estate CRM

When assessing the two solutions, reviewers found Follow Up Boss easier to use, set up, and administer. Reviewers also preferred doing business with Follow Up Boss overall.

- Reviewers felt that Follow Up Boss meets the needs of their business better than IXACT Contact Real Estate CRM.
- When comparing quality of ongoing product support, reviewers felt that Follow Up Boss is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Follow Up Boss over IXACT Contact Real Estate CRM.