IT Glue Features
Usability & Access (5)
Quick Login
As reported in 402 IT Glue reviews.
Expedites user logins using methods like a master password or password autofill.
Browser Extension
As reported in 390 IT Glue reviews.
Integrates the tool with your browser for easy use.
Mobile App Usability
As reported in 384 IT Glue reviews.
Integrates with your mobile device for use on mobile apps.
Multi-Device Use
Based on 396 IT Glue reviews.
Enables user to use the tool across multiple devices.
Admin Management
As reported in 410 IT Glue reviews.
Allows an employer or administrator to manage employee access.
Security Measures (2)
Password Generator
As reported in 415 IT Glue reviews.
Generates passwords for each of your logins.
Two-Factor Authentication
Based on 429 IT Glue reviews.
Provides extra security by requiring an extra for of verification in addition to a password.
Storage (2)
Digital Wallet
As reported in 333 IT Glue reviews.
Stores records like credit cards or receipts in addition to passwords.
File Storage
As reported in 399 IT Glue reviews.
Stores files in addition to passwords.
Task Tracking (1)
Activity Feed
As reported in 337 IT Glue reviews.
Provides a live feed that updates when the status of a task has changed.
Checklist Options (2)
Templates
As reported in 331 IT Glue reviews.
Provides pre-made templates for specific types of procedures and processes.
Downloadable Manuals
This feature was mentioned in 306 IT Glue reviews.
Allow users to download a manual or checklist as a PDF, image file, etc.
Software Availability (4)
Integrations
This feature was mentioned in 354 IT Glue reviews.
Integrates with other outside software.
Permissions
Based on 353 IT Glue reviews.
Allows administrators to set permissions on editing rights, specific checklists, etc.
Mobile Application
324 reviewers of IT Glue have provided feedback on this feature.
Software is available as a mobile application.
Desktop Application
Based on 313 IT Glue reviews.
Software is available either in-browser or as a downloadable software application.
Knowledge Pages (3)
Templates
As reported in 358 IT Glue reviews.
Provides pre-made templates for wiki pages and knowledge articles.
Versioning and Version History
Based on 370 IT Glue reviews.
Allows users to see version history and return to previous versions of wiki pages.
Content Editor
Based on 366 IT Glue reviews.
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
Knowledge Dissemination (9)
Page Analytics
As reported in 327 IT Glue reviews.
Provides data on wiki page and knowledge article use.
Permissions
This feature was mentioned in 375 IT Glue reviews.
Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
This feature was mentioned in 386 IT Glue reviews.
Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
354 reviewers of IT Glue have provided feedback on this feature.
Notifies users when changes occur.
Advanced Search
375 reviewers of IT Glue have provided feedback on this feature.
Offers AI-based search capabilities
Browser Extension
As reported in 345 IT Glue reviews.
Allows users to capture knowledge from the web
Organization
Based on 381 IT Glue reviews.
Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
This feature was mentioned in 367 IT Glue reviews.
Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
As reported in 352 IT Glue reviews.
Integrates with other knowledge repositories in the business
Asset Inventory (5)
Hardware Asset Inventory
This feature was mentioned in 19 IT Glue reviews.
Create an inventory of a company's hardware assets.
Software Asset Inventory
As reported in 19 IT Glue reviews.
Create an inventory of a company's software assets.
Cloud Asset Inventory
19 reviewers of IT Glue have provided feedback on this feature.
Create an inventory of a company's cloud assets.
Mobile Asset Inventory
As reported in 19 IT Glue reviews.
Create an inventory of a company's mobile assets.
Asset Discovery
As reported in 19 IT Glue reviews.
Detect new assets as they enter a network and add them to asset inventory.
Management (4)
Central Dashboard
18 reviewers of IT Glue have provided feedback on this feature.
Provide immediate insights, information, and updates on IT assets from a central dashboard.
Asset Policy Management
Based on 18 IT Glue reviews.
Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.
Risk Management
As reported in 18 IT Glue reviews.
Implement risk management policies, and push policy updates to various assets across a business network.
Integrations
18 reviewers of IT Glue have provided feedback on this feature.
Integrate with other software solutions, such as spend management and software asset management.
Generative AI (2)
AI Text Generation
As reported in 18 IT Glue reviews.
Allows users to generate text based on a text prompt.
AI Text Generation
This feature was mentioned in 18 IT Glue reviews.
Allows users to generate text based on a text prompt.
Management and Discovery - IT Documentation (3)
Search and Indexing
As reported in 32 IT Glue reviews.
Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments.
Version Control
Based on 32 IT Glue reviews.
Maintains a history of changes and allows admins to revert documentation to a previous version.
Access and Permissions
Based on 32 IT Glue reviews.
Ensures that only authorized personnel can view or edit content.
Operations - IT Documentation (3)
Integrations
Based on 32 IT Glue reviews.
Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates.
Automation
As reported in 31 IT Glue reviews.
Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures
Reporting
32 reviewers of IT Glue have provided feedback on this feature.
Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies.
Agentic AI - Knowledge Base (3)
Adaptive Learning
This feature was mentioned in 15 IT Glue reviews.
Improves performance based on feedback and experience
Natural Language Interaction
This feature was mentioned in 15 IT Glue reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
15 reviewers of IT Glue have provided feedback on this feature.
Anticipates needs and offers suggestions without prompting
Agentic AI - IT Asset Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





