IT Glue Features
Usability & Access (5)
Quick Login
Expedites user logins using methods like a master password or password autofill.
Browser Extension
Integrates the tool with your browser for easy use.
Mobile App Usability
Integrates with your mobile device for use on mobile apps.
Multi-Device Use
Enables user to use the tool across multiple devices.
Admin Management
Allows an employer or administrator to manage employee access.
Security Measures (2)
Password Generator
Generates passwords for each of your logins.
Two-Factor Authentication
Provides extra security by requiring an extra for of verification in addition to a password.
Storage (2)
Digital Wallet
Stores records like credit cards or receipts in addition to passwords.
File Storage
Stores files in addition to passwords.
Task Tracking (1)
Activity Feed
Provides a live feed that updates when the status of a task has changed.
Checklist Options (2)
Templates
Provides pre-made templates for specific types of procedures and processes.
Downloadable Manuals
Allow users to download a manual or checklist as a PDF, image file, etc.
Software Availability (4)
Integrations
Integrates with other outside software.
Permissions
Allows administrators to set permissions on editing rights, specific checklists, etc.
Mobile Application
Software is available as a mobile application.
Desktop Application
Software is available either in-browser or as a downloadable software application.
Knowledge Pages (3)
Templates
Provides pre-made templates for wiki pages and knowledge articles.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages.
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
Knowledge Dissemination (9)
Page Analytics
Provides data on wiki page and knowledge article use.
Permissions
Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Notifies users when changes occur.
Advanced Search
Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web
Organization
Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Integrates with other knowledge repositories in the business
Asset Inventory (5)
Hardware Asset Inventory
Create an inventory of a company's hardware assets.
Software Asset Inventory
Create an inventory of a company's software assets.
Cloud Asset Inventory
Create an inventory of a company's cloud assets.
Mobile Asset Inventory
Create an inventory of a company's mobile assets.
Asset Discovery
Detect new assets as they enter a network and add them to asset inventory.
Management (4)
Central Dashboard
Provide immediate insights, information, and updates on IT assets from a central dashboard.
Asset Policy Management
Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.
Risk Management
Implement risk management policies, and push policy updates to various assets across a business network.
Integrations
Integrate with other software solutions, such as spend management and software asset management.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
Management and Discovery - IT Documentation (3)
Search and Indexing
Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments.
Version Control
Maintains a history of changes and allows admins to revert documentation to a previous version.
Access and Permissions
Ensures that only authorized personnel can view or edit content.
Operations - IT Documentation (3)
Integrations
Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates.
Automation
Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures
Reporting
Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies.
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - IT Asset Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





