IT Glue Features

Expedites user logins using methods like a master password or password autofill.

Integrates the tool with your browser for easy use.

Integrates with your mobile device for use on mobile apps.

Enables user to use the tool across multiple devices.

Allows an employer or administrator to manage employee access.

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, manage, and track policies and procedures within an organization

Manage and store data in a database

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create, design and manage workflows for repetitive tasks

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Track and manage adherence to policies for any service, product, process, or supplier

At least a username and password is required to access the system

Generates passwords for each of your logins.

Provides extra security by requiring an extra for of verification in addition to a password.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Initiate collection and analysis of known risks

Automatically saves usernames, passwords, addresses and other details, and uses these to automatically fill form fields

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Extra layer of security that requires not only a password and username but also something specific to that user

Request two or more credentials to prove user's identity before granting access to systems

Stores records like credit cards or receipts in addition to passwords.

Stores files in addition to passwords.

Securely stores data to prevent data loss or breaches

Passwords are stored in an encrypted format

Provides a live feed that updates when the status of a task has changed.

Provides pre-made templates for specific types of procedures and processes.

Allow users to download a manual or checklist as a PDF, image file, etc.

Integrates with other outside software.

Allows administrators to set permissions on editing rights, specific checklists, etc.

Software is available as a mobile application.

Software is available either in-browser or as a downloadable software application.

Provides pre-made templates for wiki pages and knowledge articles.

Allows users to see version history and return to previous versions of wiki pages.

Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Input different types of content and edit text formats, fonts, font sizes, and colors

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Pre-designed layouts that can be customized to match preferences and requirements

Gauge satisfaction and receive information for improvement and success

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Provides data on wiki page and knowledge article use.

Allows administrators to provide permissions and gate pieces of content based on role.

Offers additional tools that facilitate knowledge sharing and collaboration.

Notifies users when changes occur.

Offers AI-based search capabilities

Allows users to capture knowledge from the web

Allows knowledge pages to be organized into sections and subsections as needed

Integrated with other tools to faciliate the sharing of information

Integrates with other knowledge repositories in the business

Search for specific words or phrases within a document or database

Set-up notifications and alerts for web browsers and apps.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Seamlessly integrates with 3rd party websites

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

View and track pertinent metrics to find patterns and gain insights from data

Create an inventory of a company's hardware assets.

Create an inventory of a company's software assets.

Create an inventory of a company's cloud assets.

Create an inventory of a company's mobile assets.

Detect new assets as they enter a network and add them to asset inventory.

Provide immediate insights, information, and updates on IT assets from a central dashboard.

Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.

Implement risk management policies, and push policy updates to various assets across a business network.

Integrate with other software solutions, such as spend management and software asset management.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allow customers/users to submit support queries and service requests

Review, approve and cancel requests for goods/services to be purchased

Track and manage inventory levels to maintain proper supply

Manage, store and organize emails within the system or via third-party apps

Manage, maintain and track the performance of assets and equipment

Create, design and manage workflows for repetitive tasks

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Set and monitor service level agreements to ensure timely response and resolution

Manage all supplier data and operations

Organize and manage all processes/procedures involved in purchasing goods and/or services

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Create, manage and track all task activities and progression

Track and monitor efficient handling of all changes/transitions

Manage and track all disruptions and incidents

Track, store, and access client contracts or licenses

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify component attributes like servers, hardware, software, and manage relationships across all services

Allows users to generate text based on a text prompt.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments.

Maintains a history of changes and allows admins to revert documentation to a previous version.

Ensures that only authorized personnel can view or edit content.

Define levels of authorization for access to specific files or systems

Search for specific words or phrases within a document or database

Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates.

Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures

Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies.

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Automated or logic-based workflows that assist in the creation of electronic documents

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Leave comments and notes on documents for others to view

Facilitates online authoring and publishing of the content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized repository to store content and assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Assemble applications and processes by dragging over and arranging pre-built components

Pre-designed layouts that can be customized to match preferences and requirements

Track changes in laws and regulations and compare previous legislation to current legislation

Use AI to generate content in the form of text, images, videos, etc.

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Store, manage, and track all electronic documents in a centralized location

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Manage global or internal standards that are designed to measure the impact of business processes or procedures.

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Managing inventories and tracking changes to hardware and software configurations

Manage and control the security aspects of an organization's digital assets, resources, and operations

Provides a channel for team members to share media files, communicate, and work together

Scan, move or upload electronic files within the software's repository

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Monitor the movement of one or more IT assets throughout the organization

Sample files or documents that could be customized as needed or used as is

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage product specific documents in a categorized order

An itemized to do list that can be edited as tasks are completed

Track and report regulatory data to either internal management or external stakeholders

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Monitor the progress of projects from start to finish

Create, design and manage workflows for repetitive tasks

Creating relationships between different IT assets to define their status and dependencies in a network

Store and organize documents in a centralized system

View and track pertinent metrics to find patterns and gain insights from data

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Track and document all activities across devices, networks, and other systems

Store, manage and track all forms in a centralized location

Specifically developed for the IT sector

Public or private sharing of digital files such as documents, audio/video, images, and more

A repository of previously used/received RFP questions with responses

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Alter the layout and content of reports

Customize data fields to support various needs and use cases

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Allow users to access multiple services after entering their login credentials once

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Edit text as needed

An extended application or connector that enables users to perform additional services with their current set of tools

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Application programming interface that allows for integration with other systems/databases

Ability to chat online in real time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and manage schedules and meetings via an integrated calendar

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track all internal and external communication conducted via calls, email, text, or chat

Create and manage digital catalog of products/services with their details, specifications, and price

System alerts about the need to escalate an issue or request

Active monitoring of systems, applications, or networks

Securely share encrypted passwords with colleagues

Access software remotely via mobile devices

Allow users to access multiple services after entering their login credentials once

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

A record of all activities within the system, including user access, changes made, etc.

Application programming interface that allows for integration with other systems/databases

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and document all activities across devices, networks, and other systems

Set and enforce password security requirements such as length, character sets, and regular password changes

Systematic evaluation of the security of a company's overall security system and situation

Integrates with Active Directory

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Securely access passwords from any device

Use AI to generate content in the form of text, images, videos, etc.

Manage and support multiple languages

Provides a channel for team members to share media files, communicate, and work together

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Notifications via mobile devices

Add customized logos and colors to align with company branding

A chronological record of actions or occurrences within a network, software, or process

Define levels of authorization for access to specific files or systems

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Only allow access from specified IP addresses

Track the status over time for a request, process, asset, or transaction

Receive alerts and reports of security problems including password breaches

Set up connections to third-party platforms to improve business processes

Notifications that are delivered to users as soon as an event occurs

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Leave comments and notes on documents for others to view

Facilitates online authoring and publishing of the content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized repository to store content and assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Assemble applications and processes by dragging over and arranging pre-built components

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Optimize and manage the search engine optimization efforts for a website or digital content

Active reporting of data and metrics

Use AI to generate content in the form of text, images, videos, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

An extended application or connector that enables users to perform additional services with their current set of tools

A way of interacting with a mobile application using items such as windows, icons, and menus

Create and manage digital catalog of products/services with their details, specifications, and price

Receive and/or send email notifications for urgent updates, requests, or other information

Provides a channel for team members to share media files, communicate, and work together

Notifications via mobile devices

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Store and organize documents in a centralized system

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to chat online in real time

AI-based platform which conducts a conversation via auditory or textual methods

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

An informational database that allows users to add, delete, or revise content

Edit text as needed

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Alter the layout and content of reports

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Allow users to access multiple services after entering their login credentials once

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create, design and manage workflows for repetitive tasks

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Track and document all activities across devices, networks, and other systems

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Store, manage, and track all electronic documents in a centralized location

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Define levels of authorization for access to specific files or systems

Arrange tasks based on the level of priority or urgency

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Add customized logos and colors to align with company branding

Application programming interface that allows for integration with other systems/databases

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

View and track pertinent metrics to find patterns and gain insights from data

Scan barcodes to ensure accurate pricing and label tracking

Observe and track the demand, usage, progress or quality of a system, product, or user

Customize contracts and forms to collect specific information

Track and report regulatory data to either internal management or external stakeholders

Graphical representation of data

A record of all activities within the system, including user access, changes made, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Online portal through which end users can access the system, manage tasks, or obtain information

Alter the layout and content of reports