G2 reviewers report that IT Glue excels in documentation and asset tracking, with users appreciating its ability to link documents, passwords, and assets together seamlessly. This integration is particularly beneficial for techs needing quick access to client documentation during support tickets.
Users say Hudu stands out for its ease of use and customization options, allowing teams to tailor the platform to their specific needs. Reviewers highlight the quick setup process and seamless synchronization with their PSA, making it a practical choice for managing passwords and customer information.
According to verified reviews, IT Glue has a higher overall satisfaction score, reflecting its strong performance in areas like knowledge sharing and organization. Users find it to be a time-saving tool with well-organized notes that help retain valuable case data over time.
Reviewers mention that while Hudu offers a competitive entry-level price, IT Glue's features, such as the ability to create different workspaces, provide added value for teams that require extensive documentation capabilities.
G2 reviewers highlight that IT Glue's quality of support is slightly lower than Hudu's, with users noting that Hudu's support team is responsive and consistently introduces new features, enhancing the overall user experience.
Users report that both platforms have similar star ratings, but IT Glue's larger number of reviews suggests a more established presence in the market. This could indicate a more reliable user experience, especially for teams looking for proven solutions in IT documentation.
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.