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Compare IT Glue and Snipe-IT 
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At a Glance
Market Segments
Small-Business (70.1% of reviews)
Mid-Market (60.9% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
No pricing available
IT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansSnipe-IT
Star Rating
(24)4.6 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Snipe-ITSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Snipe-IT excels in Hardware Asset Inventory with a score of 9.8, making it a preferred choice for organizations needing robust tracking of physical assets. In contrast, IT Glue, while strong in asset management, does not match this level of specificity in hardware tracking.
- Reviewers mention that Snipe-IT's ease of use is rated at 9.5, which is higher than IT Glue's 9.1. This suggests that Snipe-IT may be more user-friendly for teams looking to quickly adopt the software without extensive training.
- G2 users highlight Snipe-IT's strong performance in asset discovery with a score of 8.6, while IT Glue's asset discovery features are less emphasized, indicating that Snipe-IT may provide a more comprehensive solution for identifying and managing assets.
- Users on G2 note that IT Glue offers superior knowledge sharing capabilities, scoring 9.2 compared to Snipe-IT's 8.0. This makes IT Glue a better option for teams focused on collaboration and disseminating information effectively.
- Reviewers say that Snipe-IT's password generator and two-factor authentication features, scoring 9.1 and 9.3 respectively, provide a higher level of security compared to IT Glue, which may be a critical factor for organizations prioritizing data protection.
- Users report that Snipe-IT's central dashboard is rated at 9.0, providing a comprehensive overview of asset management, while IT Glue's dashboard features are less highlighted, suggesting that Snipe-IT may offer a more intuitive interface for monitoring assets and tasks.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Snipe-IT
No pricing availableFree Trial
IT Glue
No trial information availableSnipe-IT
No trial information availableRatings
Meets Requirements
9.2
548
8.6
16
Ease of Use
9.1
598
9.5
17
Ease of Setup
8.7
430
8.6
14
Ease of Admin
9.0
364
9.1
13
Quality of Support
8.7
439
8.3
11
Has the product been a good partner in doing business?
9.0
350
9.5
10
Product Direction (% positive)
8.9
553
10.0
16
Features by Category
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Not enough data
Software Availability
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Not enough data
Knowledge Pages
7.9
358
Not enough data
Feature Not Available
Not enough data
8.9
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
366
Not enough data
Knowledge Dissemination
7.9
327
Not enough data
8.7
375
Not enough data
9.2
386
Not enough data
8.1
354
Not enough data
8.4
375
Not enough data
7.8
345
Not enough data
9.0
381
Not enough data
8.4
367
Not enough data
8.4
352
Not enough data
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
Asset Inventory
9.1
19
9.8
10
8.7
19
9.6
9
8.3
19
Not enough data
7.8
19
9.5
7
7.4
19
8.6
6
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.3
18
9.0
8
8.1
18
8.6
6
7.2
18
8.0
5
8.9
18
Not enough data
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Not enough data
Operations - IT Documentation
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Not enough data
Usability & Access
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Not enough data
Security Measures
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Not enough data
Storage
6.8
333
Not enough data
8.1
399
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue and Snipe-IT are categorized as IT Asset Management
Unique Categories
IT Glue is categorized as IT Documentation, Standard Operating Procedures, Knowledge Base, and Password Managers
Snipe-IT has no unique categories
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Snipe-IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
56.7%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.6%
Information Technology and Services
17.4%
Computer Software
13.0%
Primary/Secondary Education
8.7%
Financial Services
8.7%
Staffing and Recruiting
4.3%
Other
47.8%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
Snipe-IT has no more discussions with answers
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