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Compare IT Glue and Snipe-IT 
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At a Glance
Market Segments
Small-Business (70.1% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
$29.00 1 User Per Month
No pricing available
IT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansSnipe-IT
Star Rating
(25)4.6 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Snipe-ITSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Snipe-IT excels in user-friendliness, with many users highlighting its intuitive interface and simple navigation. They appreciate that it serves as a central hub for managing device information, making it easy to handle and customize asset attributes.
- Users say that IT Glue stands out for its robust documentation and asset tracking capabilities. Reviewers love the ability to link documents, passwords, and assets together, which enhances their workflow and saves time when resolving tickets.
- According to verified reviews, Snipe-IT has a strong reputation for ease of setup, with users noting that the onboarding process is straightforward and quick. This allows teams to get up and running without significant delays.
- Reviewers mention that IT Glue's implementation is also praised for being quick and efficient, with many users appreciating the seamless integration into their daily operations, which helps them maintain organized client documentation.
- G2 reviewers highlight that while Snipe-IT has a smaller user base, it garners high satisfaction ratings, particularly for its asset management features, which users find comprehensive and effective for their mid-market needs.
- Users express mixed feelings about IT Glue's support quality, noting that while it is generally good, there are instances where they feel it could be improved. In contrast, Snipe-IT users report a strong partnership experience, indicating a high level of satisfaction with the support they receive.
Pricing
Entry-Level Pricing
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Snipe-IT
No pricing availableFree Trial
IT Glue
No trial information availableSnipe-IT
No trial information availableRatings
Meets Requirements
9.2
548
8.7
17
Ease of Use
9.1
598
9.5
18
Ease of Setup
8.7
430
8.7
15
Ease of Admin
9.0
364
9.2
14
Quality of Support
8.7
439
8.5
12
Has the product been a good partner in doing business?
9.0
350
9.5
11
Product Direction (% positive)
8.9
553
10.0
17
Features by Category
Task Tracking
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Checklist Options
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Not enough data
Software Availability
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Not enough data
Knowledge Pages
7.9
358
Not enough data
Feature Not Available
Not enough data
8.9
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
366
Not enough data
Knowledge Dissemination
7.9
327
Not enough data
8.7
375
Not enough data
9.2
386
Not enough data
8.1
354
Not enough data
8.4
375
Not enough data
7.8
345
Not enough data
9.0
381
Not enough data
8.4
367
Not enough data
8.4
352
Not enough data
Agentic AI - Knowledge Base
6.4
15
Not enough data
6.0
15
Not enough data
6.2
15
Not enough data
Asset Inventory
9.1
19
9.8
11
8.7
19
9.7
10
8.3
19
Not enough data
7.8
19
9.6
8
7.4
19
8.6
6
Generative AI
4.8
18
Not enough data
5.0
18
Not enough data
Agentic AI - IT Asset Management
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Not enough data
Management
8.3
18
9.0
8
8.1
18
8.6
6
7.2
18
8.0
5
8.9
18
9.3
5
Management and Discovery - IT Documentation
8.0
32
Not enough data
8.5
32
Not enough data
8.5
31
Not enough data
Operations - IT Documentation
7.9
32
Not enough data
7.6
31
Not enough data
7.6
32
Not enough data
Usability & Access
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Not enough data
Security Measures
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Not enough data
Storage
6.8
333
Not enough data
8.1
399
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IT Glue and Snipe-IT are categorized as IT Asset Management
Unique Categories
IT Glue is categorized as IT Documentation, Standard Operating Procedures, Knowledge Base, and Password Managers
Snipe-IT has no unique categories
Reviews
Reviewers' Company Size
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Snipe-IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
56.7%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.6%
Information Technology and Services
16.7%
Computer Software
12.5%
Primary/Secondary Education
8.3%
Financial Services
8.3%
Staffing and Recruiting
4.2%
Other
50.0%
Discussions
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
What is it glue used for?
1 Comment
JO
IT Glue is typically used for the documentation of IT environments, so endpoints, servers, software, passwords, vendors, users and policies/procedures. The...Read more
Snipe-IT has no more discussions with answers
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