---
title: IRS Solutions Reviews
meta_title: 'IRS Solutions Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how IRS Solutions works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 10
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Tax Software
  url: https://www.g2.com/categories/tax-software
---

# IRS Solutions Reviews
**Vendor:** IRS Solutions  
**Category:** [Professional Tax Software](https://www.g2.com/categories/professional-tax)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 10
## About IRS Solutions
IRS Solutions® is a full-service tax resolution and IRS monitoring/alert platform that helps tax specialists, CPAs, attorneys, and enrolled agents earn more in fewer hours. The software calculates and recommends solutions, submits autofilled forms and reports, communicates with clients, and processes invoices and payments all within one easy-to-use, intuitive system. - Determine and submit tax resolution proposals with system-generated calculations and recommendations. - Monitor client IRS transcripts 24/7 with IRS Advance Notice™ (IAN). Receive customized alerts when changes are detected. - Access, download, and print client transcripts with our ultra-fast retrieval tool. - Easily find required IRS forms to handle client resolution cases. - Auto-populate forms and request electronic signatures. Upload straight to the CAF Unit. - Streamline communication using auto-populated letters branded with your logo. - Save clients&#39; data within the platform. Access their case details with the click of a button. - Stay current on CEU requirements with free classes. - Get help in our online community.



## IRS Solutions Pros & Cons
**What users like:**

- Users value the **ease of use** of IRS Solutions, appreciating its intuitive design and seamless navigation. (7 reviews)
- Users commend the **excellent customer support** of IRS Solutions, ensuring efficient assistance and quick resolutions for client needs. (4 reviews)
- Users appreciate the **efficiency improvement** of IRS Solutions, streamlining their workflow and enhancing client service. (3 reviews)
- Users value the **secure client communication portal** for its ease of use and effective monitoring capabilities. (2 reviews)
- Users value the **user-friendly document management** in IRS Solutions, enhancing efficiency and communication with clients. (2 reviews)
- Templates (2 reviews)
- Users love the **easy access to transcripts** and efficient monitoring system of IRS Solutions, saving valuable time. (2 reviews)
- App Integration (1 reviews)
- Automation (1 reviews)
- Centralization (1 reviews)

**What users dislike:**

- Users find the **inefficiency of scanning and uploading** documents cumbersome, complicating their overall experience with IRS Solutions. (2 reviews)
- Users find the **overwhelming complexity** of IRS Solutions makes it challenging to utilize all features effectively. (2 reviews)
- Users find the **client management integration lacking** , making coordination with existing software and data entry cumbersome. (1 reviews)
- Users dislike the **uploading process** for scans, wishing for a direct scanning feature in IRS Solutions. (1 reviews)
- Users find the **lack of email integration** challenging, complicating communication with existing software and client management. (1 reviews)
- Inefficient Management (1 reviews)
- Users find the **learning curve steep** , making it challenging to fully utilize all features of IRS Solutions. (1 reviews)
- Limited Communication Features (1 reviews)
- Users find **limited customization** frustrating, as it complicates integration with existing software and manual data entry is required. (1 reviews)
- Limited Functionality (1 reviews)

## IRS Solutions Reviews
  ### 1. IRS Solutions is a valuable tool for managing my clients relationship with the IRS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Todd G. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about IRS Solutions?**

The monitoring system has improved immensely.  While it is primarily used to pull transcripts as needed, we also monitor the IRS account of clients that contract with us to provide that service.  With monitoring we get to inform the client they will be receiving the notice and what we believe it may be concerning.

**What do you dislike about IRS Solutions?**

It is a comprehensive tool, therefore sometimes it may seem complex.  Complexity leads to users not knowing how to accurately use all the features.  

I would also like to suggest a practitioner license.  That was the practitioner could have an assistant help them manage the software.

**What problems is IRS Solutions solving and how is that benefiting you?**

By providing sample letters for certain reasons based on the notice or letter number, I get a heads start on writing the letter to the IRS.

  ### 2. Easy software program that checks the boxes!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morgan A. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about IRS Solutions?**

I love how easy it is to use!  I've used similar products in the past, but they were always so clunky and "overdone."  IRS Solutions is easy to use, easy to navigate, and doesn't overwhelm the user with filler that isn't necessary.  There isn't a long learning curve, as much of the platform is easy to figure out.  We use it daily with great success!

**What do you dislike about IRS Solutions?**

The only hiccup we have encountered is not being able to edit the pdf files it generates.  We often add notes to pdf documents while working on a case and you can't do that on the pdf files generated (for example, a 433-A).

**What problems is IRS Solutions solving and how is that benefiting you?**

Ease with POA submission, monitoring client accounts, pulling IRS database records, maintaining client financial information, and generating forms.

  ### 3. Life saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about IRS Solutions?**

Getting transcripts in one click instead of waiting HOURS on hold! (We found IRSS at a time when IRS hold times were at a peak- I literally waited 9 hours and never spoke to a human). Also love the IRS forms that pre-populate client and representative data. The weekly updates save so much time checking for approvals or transcripts. Monthly CPE courses are a bonus!

**What do you dislike about IRS Solutions?**

Hmm... I wish it could communicate with our other softwares, like Drake or our CRM. We already have client portal and e-sign functionality there so adding an additional client portal is somewhat cumbersome, especially with non-tech-savvy clients. We did the initial import, but any new people have to be manually entered every time. Also would love to see more IRS forms available, if possible, to pre-fill with client info.

**What problems is IRS Solutions solving and how is that benefiting you?**

IRSS has increased our productivity by getting us off long calls with mind-numbing hold music, and providing access to transcripts and snapshots of what is owed and for what year. 
We are still discovering more uses for the available features and plan to stay customers for years to come.

  ### 4. Simple intuitive flow focused on resolution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about IRS Solutions?**

The simplicity and intuitive flow.The TABS are simple and too the point without unnecessary bells & whistles. The PDF preview is great for when I need to see the IRS forms for proofing. 
NOTES: I just found this feature  now and it is a feature I use on other programs. I like having a place to take notes on the fly.
The Letter Templates & Documents areas are one of the main reasons I like IRS Solutions because the time wasted on correspondents adds up quickly. 
Keep it simple because tax is already complicated enough. 
IRS Solution also has the best people to work with for someone who is NOT tech savy.

**What do you dislike about IRS Solutions?**

It would be nice if under "Other alerts" that it would be possible to click on that alert to take me to the forms uploaded or details of the IRS alert. It would be nice if clients recieve an IRS alert that there could be a Notice preview for that specific client notice. I see the example notices provided but it would be awesome to see what the IRS sees for when I need to call into the IRS abyss.

**What problems is IRS Solutions solving and how is that benefiting you?**

IRS Solution solves the problem of having to learn a complex bells and whistles resolution program by being simple and intuitive.

  ### 5. Easy program to use and wonderful staff as a support system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica S. | Director of Internal Operations & Enrolled Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about IRS Solutions?**

The staff is immediate with answering questions and helping us meet our clients needs. The program does exactly what we need for tax resolution and the tools inside the program are geared for ease of use.

**What do you dislike about IRS Solutions?**

Really have no dislikes - as they take suggestions and try to rework the program to help the tax professionals.

**What problems is IRS Solutions solving and how is that benefiting you?**

The program helps us keep all of our client data in one location and allow us to communicate with our clients. The use of the portal for clients makes the software very secure and easy to use.

  ### 6. Great Software to have

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harvey F. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about IRS Solutions?**

This software is great and allows me to help my clients even more in their tax and IRS situations. So many features are available and easy to use and implent. Customer support is great and easy to integrate the software. I would recommend this sofware to anyone who wants to help their clients even. I use it on a daily basis.

**What do you dislike about IRS Solutions?**

I haven't found anything I disliked about this software.

**What problems is IRS Solutions solving and how is that benefiting you?**

IRS tax issues, resolution of clients tax liabilities.

  ### 7. Excellent software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about IRS Solutions?**

It's easy to use and has a lot of features. Customer support is very good. The amount of pre-written letter templates is very impressive.

**What do you dislike about IRS Solutions?**

I don't like having to scan to my computer and then uploading to the software. A direct link to be able to scan documents to would be really good.

**What problems is IRS Solutions solving and how is that benefiting you?**

It's greatly decreased the amount of time it takes to get my resolution clients set up and begin the work. The organizational tools it has, like tagging, are very useful as well. The client portal is perfect.

  ### 8. Great company, great service, quite educational, and systems oriented.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bert S. | Managing Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about IRS Solutions?**

I enjoy several things about IRS Solutions, including the ease of software navigation, the quality of information provided, educational perspectives, great people, and outstanding service.

**What do you dislike about IRS Solutions?**

I would enjoy more information about client acquisition, marketing programs, and client engagement process.

**What problems is IRS Solutions solving and how is that benefiting you?**

IRS Solutions is my platform for tax resolution planning and IRS negotiations.

  ### 9. A reasonably priced tool for the Tax Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** James P. | Enrolled Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about IRS Solutions?**

Ease of use. Works well as a secure portal for client communication.

**What do you dislike about IRS Solutions?**

E-signatures for forms added by the practitioner to clients that did not originate in the program.

**What problems is IRS Solutions solving and how is that benefiting you?**

Not aware of any current changes.

  ### 10. Great product, great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe L. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about IRS Solutions?**

They are open to hearing feedback. willing to make changes. ?Gts the job done.

**What do you dislike about IRS Solutions?**

wuld like better state support. Would love a better dashboard with due dates and task assignment.

**What problems is IRS Solutions solving and how is that benefiting you?**

Tax Resolution support



- [View IRS Solutions pricing details and edition comparison](https://www.g2.com/products/irs-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+23%3A03%3A04+-0500&secure%5Bsession_id%5D=517caf8d-f2b6-4579-90c7-ad5ea6493938&secure%5Btoken%5D=825b9bf29a15a6619cd9224d813906febc80867572baf44df56250061808dde5&format=llm_user)

## IRS Solutions Features
**Platform Additional Functionality**
- Cloud
- Messaging
- Payment
- Portal

**Communication**
- Client Portals
- Automation
- Consolidation

**Tax Forms - Professional Tax Software**
- Federal Tax 

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Platform Content**
- Automation

**Collaboration**
- Collaboration
- Tasks
- Version Control

**Data management - Professional Tax Software**
- Data Import
- Data Export

**Platform Data**
- Dashboard

**Billing**
- Time
- Reporting
- Invoices

**Tax filing - Professional Tax Software**
- E-filing
- eSignatures
- Calculation

**Onboarding**
- Templates
- Checklists
- New Client

**Reporting - Professional Tax Software**
- Tax Planning

**Agentic AI - Tax Practice Management**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Visibility**
- Job Status
- Metrics
- File Organization
- Audit Trail
- Notifications
- Integrations

**Integration and Support - Professional Tax Software**
- Payment 
- Client Portal
- Tax Advisor
- Mobile App

**Agentic AI  - Accounting Practice Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

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