--- title: IRS Solutions Reviews meta\_title: 'IRS Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how IRS Solutions works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 10 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Tax Software url: https://www.g2.com/categories/tax-software --- ### IRS Solutions Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of IRS Solutions, finding it intuitive and efficient for tax resolution tasks. [(7 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976916&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of IRS Solutions, making it easy to assist clients effectively. [(4 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976904&qs=pros-and-cons#reviews) Users value the **efficiency improvements** of IRS Solutions, enabling better client support with intuitive features and streamlined processes. [(3 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976876&qs=pros-and-cons#reviews) Users find the **secure client communication** portal effective, enhancing proactive client engagement and monitoring capabilities. [(2 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976883&qs=pros-and-cons#reviews) Users appreciate the **intuitive document management** of IRS Solutions, streamlining tax-related tasks effectively. [(2 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976917&qs=pros-and-cons#reviews) Users find the **inefficiency** in needing to scan and upload documents separately, complicating the overall experience. [(2 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976910&qs=pros-and-cons#reviews) Users find the **overwhelming complexity** of IRS Solutions hinders their ability to fully utilize its features. [(2 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976893&qs=pros-and-cons#reviews) Users find it challenging due to **limited software integration** that complicates client management and data entry processes. [(1 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976920&qs=pros-and-cons#reviews) Users feel frustrated by the **download issues** , preferring a direct scanning option to streamline their workflow. [(1 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976878&qs=pros-and-cons#reviews) Users find the **lack of email integration** challenging, complicating communication with other software and requiring manual data entry. [(1 mentions)](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976919&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of IRS Solutions ##### 1. Ease of Use Users appreciate the **ease of use** of IRS Solutions, finding it intuitive and efficient for tax resolution tasks. [ See 7 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976916&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent software" What do you like about IRS Solutions? It's easy to use and has a lot of features. Customer support is very good. The amount of pre-written letter templates is very impressive. ![Harvey F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harvey F.") HF Harvey F. Small-Business (50 or fewer emp.) 5.0/5 "Great Software to have" What do you like about IRS Solutions? This software is great and allows me to help my clients even more in their tax and IRS situations. So many features are available and easy to use and ##### 2. Customer Support Users praise the **excellent customer support** of IRS Solutions, making it easy to assist clients effectively. [ See 4 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976904&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent software" What do you like about IRS Solutions? It's easy to use and has a lot of features. Customer support is very good. The amount of pre-written letter templates is very impressive. ![Harvey F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harvey F.") HF Harvey F. Small-Business (50 or fewer emp.) 5.0/5 "Great Software to have" What do you like about IRS Solutions? This software is great and allows me to help my clients even more in their tax and IRS situations. So many features are available and easy to use and ##### 3. Efficiency Improvement Users value the **efficiency improvements** of IRS Solutions, enabling better client support with intuitive features and streamlined processes. [ See 3 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976876&qs=pros-and-cons#reviews) See Related User Reviews ![Harvey F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harvey F.") HF Harvey F. Small-Business (50 or fewer emp.) 5.0/5 "Great Software to have" What do you like about IRS Solutions? This software is great and allows me to help my clients even more in their tax and IRS situations. So many features are available and easy to use and ![Todd G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd G.") TG Todd G. Small-Business (50 or fewer emp.) 4.5/5 "IRS Solutions is a valuable tool for managing my clients relationship with the IRS" What do you like about IRS Solutions? The monitoring system has improved immensely. While it is primarily used to pull transcripts as needed, we also monitor the IRS account of clients th ##### 4. Client Communication Users find the **secure client communication** portal effective, enhancing proactive client engagement and monitoring capabilities. [ See 2 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976883&qs=pros-and-cons#reviews) See Related User Reviews ![James P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James P.") JP James P. Small-Business (50 or fewer emp.) 5.0/5 "A reasonably priced tool for the Tax Professional" What do you like about IRS Solutions? Ease of use. Works well as a secure portal for client communication. ![Todd G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd G.") TG Todd G. Small-Business (50 or fewer emp.) 4.5/5 "IRS Solutions is a valuable tool for managing my clients relationship with the IRS" What do you like about IRS Solutions? The monitoring system has improved immensely. While it is primarily used to pull transcripts as needed, we also monitor the IRS account of clients th ##### 5. Document Management Users appreciate the **intuitive document management** of IRS Solutions, streamlining tax-related tasks effectively. [ See 2 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976917&qs=pros-and-cons#reviews) See Related User Reviews ![Harvey F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harvey F.") HF Harvey F. Small-Business (50 or fewer emp.) 5.0/5 "Great Software to have" What do you like about IRS Solutions? This software is great and allows me to help my clients even more in their tax and IRS situations. So many features are available and easy to use and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Simple intuitive flow focused on resolution." What do you like about IRS Solutions? The simplicity and intuitive flow.The TABS are simple and too the point without unnecessary bells & whistles. The PDF preview is great for when I ### 5 Cons or Disadvantages of IRS Solutions ##### 1. Inefficiency Users find the **inefficiency** in needing to scan and upload documents separately, complicating the overall experience. [ See 2 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976910&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent software" What do you dislike about IRS Solutions? I don't like having to scan to my computer and then uploading to the software. A direct link to be able to scan documents to would be really good. ![Todd G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd G.") TG Todd G. Small-Business (50 or fewer emp.) 4.5/5 "IRS Solutions is a valuable tool for managing my clients relationship with the IRS" What do you dislike about IRS Solutions? It is a comprehensive tool, therefore sometimes it may seem complex. Complexity leads to users not knowing how to accurately use all the features. ##### 2. Overwhelming Complexity Users find the **overwhelming complexity** of IRS Solutions hinders their ability to fully utilize its features. [ See 2 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976893&qs=pros-and-cons#reviews) See Related User Reviews ![Todd G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd G.") TG Todd G. Small-Business (50 or fewer emp.) 4.5/5 "IRS Solutions is a valuable tool for managing my clients relationship with the IRS" What do you dislike about IRS Solutions? It is a comprehensive tool, therefore sometimes it may seem complex. Complexity leads to users not knowing how to accurately use all the features. MA Morgan A. Small-Business (50 or fewer emp.) 4.5/5 "Easy software program that checks the boxes!" What do you dislike about IRS Solutions? The only hiccup we have encountered is not being able to edit the pdf files it generates. We often add notes to pdf documents while working on a case ##### 3. Client Management Users find it challenging due to **limited software integration** that complicates client management and data entry processes. [ See 1 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976920&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Life saver" What do you dislike about IRS Solutions? Hmm... I wish it could communicate with our other softwares, like Drake or our CRM. We already have client portal and e-sign functionality there so ad ##### 4. Download Issues Users feel frustrated by the **download issues** , preferring a direct scanning option to streamline their workflow. [ See 1 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976878&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent software" What do you dislike about IRS Solutions? I don't like having to scan to my computer and then uploading to the software. A direct link to be able to scan documents to would be really good. ##### 5. Email Integration Users find the **lack of email integration** challenging, complicating communication with other software and requiring manual data entry. [ See 1 mentions ](https://www.g2.com/products/irs-solutions/reviews?filters%5Bsentiment_snippet%5D=1976919&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Life saver" What do you dislike about IRS Solutions? Hmm... I wish it could communicate with our other softwares, like Drake or our CRM. We already have client portal and e-sign functionality there so ad ## Top-Rated Alternatives [ ![Karbon](https://images.g2crowd.com/uploads/product/hd_favicon/a090c44ebe37d6ba29570da4dd3ad970/karbon-2025-03-03.svg "Karbon") Karbon 4.8/5(912) ](https://www.g2.com/products/karbon-2025-03-03/reviews) [ ![Canopy](https://images.g2crowd.com/uploads/product/hd_favicon/a63b936e3c796e0c7e0a8ceeb3a30bd7/canopy-2026-05-12%282%29.svg "Canopy") Canopy 4.6/5(815) ](https://www.g2.com/products/canopy-2026-05-12/reviews) [ ![TaxDome](https://images.g2crowd.com/uploads/product/hd_favicon/dff376d4b0ad015cd0a36f7ba6152788/taxdome.svg "TaxDome") TaxDome 4.7/5(711) ](https://www.g2.com/products/taxdome/reviews) [ View All Alternatives ](https://www.g2.com/products/irs-solutions/competitors/alternatives) ![Todd G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd G.") TG Todd G. President Small-Business (50 or fewer emp.) 12/3/2024 "IRS Solutions is a valuable tool for managing my clients relationship with the IRS" 4.5/5 What do you like best about IRS Solutions? The monitoring system has improved immensely. While it is primarily used to pull transcripts as needed, we also monitor the IRS account of clients that contract with us to provide that service. With monitoring we get to inform the client they will be receiving the notice and what we believe it may be concerning. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? It is a comprehensive tool, therefore sometimes it may seem complex. Complexity leads to users not knowing how to accurately use all the features. I would also like to suggest a practitioner license. That was the practitioner could have an assistant help them manage the software. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? By providing sample letters for certain reasons based on the notice or letter number, I get a heads start on writing the letter to the IRS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MA Morgan A. CEO Small-Business (50 or fewer emp.) 12/3/2024 "Easy software program that checks the boxes!" 4.5/5 What do you like best about IRS Solutions? I love how easy it is to use! I've used similar products in the past, but they were always so clunky and "overdone." IRS Solutions is easy to use, easy to navigate, and doesn't overwhelm the user with filler that isn't necessary. There isn't a long learning curve, as much of the platform is easy to figure out. We use it daily with great success! Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? The only hiccup we have encountered is not being able to edit the pdf files it generates. We often add notes to pdf documents while working on a case and you can't do that on the pdf files generated (for example, a 433-A). Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? Ease with POA submission, monitoring client accounts, pulling IRS database records, maintaining client financial information, and generating forms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 5/30/2023 "Life saver" 4.5/5 What do you like best about IRS Solutions? Getting transcripts in one click instead of waiting HOURS on hold! (We found IRSS at a time when IRS hold times were at a peak- I literally waited 9 hours and never spoke to a human). Also love the IRS forms that pre-populate client and representative data. The weekly updates save so much time checking for approvals or transcripts. Monthly CPE courses are a bonus! Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? Hmm... I wish it could communicate with our other softwares, like Drake or our CRM. We already have client portal and e-sign functionality there so adding an additional client portal is somewhat cumbersome, especially with non-tech-savvy clients. We did the initial import, but any new people have to be manually entered every time. Also would love to see more IRS forms available, if possible, to pre-fill with client info. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? IRSS has increased our productivity by getting us off long calls with mind-numbing hold music, and providing access to transcripts and snapshots of what is owed and for what year. We are still discovering more uses for the available features and plan to stay customers for years to come. Review collected by and hosted on G2.com. Show More 12/11/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 12/3/2024 "Simple intuitive flow focused on resolution." 5/5 What do you like best about IRS Solutions? The simplicity and intuitive flow.The TABS are simple and too the point without unnecessary bells & whistles. The PDF preview is great for when I need to see the IRS forms for proofing. NOTES: I just found this feature now and it is a feature I use on other programs. I like having a place to take notes on the fly. The Letter Templates & Documents areas are one of the main reasons I like IRS Solutions because the time wasted on correspondents adds up quickly. Keep it simple because tax is already complicated enough. IRS Solution also has the best people to work with for someone who is NOT tech savy. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? It would be nice if under "Other alerts" that it would be possible to click on that alert to take me to the forms uploaded or details of the IRS alert. It would be nice if clients recieve an IRS alert that there could be a Notice preview for that specific client notice. I see the example notices provided but it would be awesome to see what the IRS sees for when I need to call into the IRS abyss. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? IRS Solution solves the problem of having to learn a complex bells and whistles resolution program by being simple and intuitive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jessica S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica S.") JS Jessica S. Director of Internal Operations & Enrolled Agent Small-Business (50 or fewer emp.) 12/5/2024 "Easy program to use and wonderful staff as a support system" 5/5 What do you like best about IRS Solutions? The staff is immediate with answering questions and helping us meet our clients needs. The program does exactly what we need for tax resolution and the tools inside the program are geared for ease of use. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? Really have no dislikes - as they take suggestions and try to rework the program to help the tax professionals. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? The program helps us keep all of our client data in one location and allow us to communicate with our clients. The use of the portal for clients makes the software very secure and easy to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Harvey F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harvey F.") HF Harvey F. Owner Small-Business (50 or fewer emp.) 12/12/2024 "Great Software to have" 5/5 What do you like best about IRS Solutions? This software is great and allows me to help my clients even more in their tax and IRS situations. So many features are available and easy to use and implent. Customer support is great and easy to integrate the software. I would recommend this sofware to anyone who wants to help their clients even. I use it on a daily basis. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? I haven't found anything I disliked about this software. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? IRS tax issues, resolution of clients tax liabilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 12/11/2024 "Excellent software" 5/5 What do you like best about IRS Solutions? It's easy to use and has a lot of features. Customer support is very good. The amount of pre-written letter templates is very impressive. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? I don't like having to scan to my computer and then uploading to the software. A direct link to be able to scan documents to would be really good. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? It's greatly decreased the amount of time it takes to get my resolution clients set up and begin the work. The organizational tools it has, like tagging, are very useful as well. The client portal is perfect. Review collected by and hosted on G2.com. Show More 12/16/2024 Current UserValidated ReviewerSource: Organic BS Bert S. Managing Member Small-Business (50 or fewer emp.) 12/12/2024 "Great company, great service, quite educational, and systems oriented." 5/5 What do you like best about IRS Solutions? I enjoy several things about IRS Solutions, including the ease of software navigation, the quality of information provided, educational perspectives, great people, and outstanding service. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? I would enjoy more information about client acquisition, marketing programs, and client engagement process. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? IRS Solutions is my platform for tax resolution planning and IRS negotiations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![James P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James P.") JP James P. Enrolled Agent Small-Business (50 or fewer emp.) 12/11/2024 "A reasonably priced tool for the Tax Professional" 5/5 What do you like best about IRS Solutions? Ease of use. Works well as a secure portal for client communication. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? E-signatures for forms added by the practitioner to clients that did not originate in the program. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? Not aware of any current changes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Joe L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe L.") JL Joe L. Accountant Small-Business (50 or fewer emp.) 12/3/2024 "Great product, great support" 5/5 What do you like best about IRS Solutions? They are open to hearing feedback. willing to make changes. ?Gts the job done. Review collected by and hosted on G2.com. What do you dislike about IRS Solutions? wuld like better state support. Would love a better dashboard with due dates and task assignment. Review collected by and hosted on G2.com. What problems is IRS Solutions solving and how is that benefiting you? Tax Resolution support Review collected by and hosted on G2.com. 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