What problems is e-Smart eCommerce Suite solving and how is that benefiting you?
e-Smart e-Commerce Suite an overview
The first question comes in mind when we say e Smart e-Commerce Suite. Basically it is a Software which facilities any kind of Industry or business to run it systematically and to have as a complete package covering all aspects of business and industry concerned.
There are plenty of e-Smart e-Commerce suites are available in the market as standard Software for specific industries or businesses. Designed according to need may be standard one or Custom built.
Now online businesses are developing fast and providing Customers a new aspect of business where you get everything sitting in your Drawing room at fingertips.
I am not mentioning any name of the the Software or Developer company name just to ensure that things are not repeated from any angle. e -Smarthe buying process simplified and better communication system between the customer and retailer.
It was my endeavor that I had been associated as Project Head few years back in India to develop an B to B and B to C combination for the entire range of Industrial products required by any Industry covering over 150,000 items supported by a Printed Catalogue of about 1100 pages with future plan to cover more than 500,000 industrial items. Unfortunately after working for 3 years on the project with a team of 50 Developers and Engineers the Project was dumped by promoters. Now plenty of such companies are working successfully.
The Total concept was designed to cover all aspects on a customized basis.
• Product – specification with photos- Brand – Price– Catalogue management
• CRM – Customer Cart - Quotations –Order acceptance – delivery confirmations- Invoicing
• Payment Gateway
• Product comparison
• Supplier management
• Inventory management
• Multi-point delivery system across India
• SEO management
• Customer Loyalty program ( Providing them Print master Catalogue on registration )
• Exports and Currency conversion
You may say it was something like AMAZON / Flipkart/ eBay/ Walmart but exclusively for Industrial Products.
Now e Smart e-Commerce Suites are offering many advanced tools to make things simpler and efficient.A few of the features which are available today are as under:
1. Instant massaging – Chat boats- Virtual assistantfew
2. Voice search
3. AR / Ai features
4. Product recommendations and alternate solutions
5. Mobile applications
Things on e-Smart e-Commerce suites are changing day by day and new improvements and applications are added to ease the customer convenience and enhancements. Review collected by and hosted on G2.com.