
The word that keeps coming to mind when writing a review about Introw is "easy". Introw was easy to deploy and implement. It is easy to administer and has eliminated the operational burden of creating and managing individual accounts for partner users, which has accelerated partner access and freed up time for channel ops. Content management is straightforward and uncomplicated. Partner content can be both synced across all partners and/or specific for individual partners. I use a custom or hybrid approach where part is synced and part is custom. This makes it more personalized for and better serves partners in different tiers. Their customer support and product teams have been very attentive and helpful. The Introw portal is easier to manage and easier for partners to access than past PRM tools I have used. Review collected by and hosted on G2.com.
Introw could be more mature in certain areas, but the product team has been open about upcoming updates and roadmap features. They have been very open to feedback and have already implemented a few small changes that I have suggested. Although Introw may not have some of the advanced bells and whistles other PRM tools have, it has everything I need to provide a polished and easy-to-use portal to our partner community. It also has all of the backend integrations, administrative features, and reporting I need. Review collected by and hosted on G2.com.
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