Intermedia Unite Features
Basic Communication (6)
Phone Calls
Based on 123 Intermedia Unite reviews and verified by the G2 Product R&D team.
Enables users to place phone calls over the internet.
Video Calls
Based on 74 Intermedia Unite reviews and verified by the G2 Product R&D team.
Enables users to place video calls over the internet.
Instant Messaging
Based on 90 Intermedia Unite reviews and verified by the G2 Product R&D team.
Enables users to send instant messages over the internet.
Screen Sharing
Based on 72 Intermedia Unite reviews and verified by the G2 Product R&D team.
Enables users to share screens over the internet.
Conference Calls
Based on 94 Intermedia Unite reviews and verified by the G2 Product R&D team.
Enables multiple users to make phone or video calls over the internet at once.
Desk-to-Desk Calls
Based on 109 Intermedia Unite reviews and verified by the G2 Product R&D team.
Enables users to contact one anothers through mobile phones and landlines.
Advanced Features (3)
Hold Music
Based on 106 Intermedia Unite reviews and verified by the G2 Product R&D team.
Offers users the option to play music for contacts who are on hold.
Automated Attendants
Based on 102 Intermedia Unite reviews and verified by the G2 Product R&D team.
Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
VOiP Number
Based on 111 Intermedia Unite reviews and verified by the G2 Product R&D team.
Offers users a unique number that can be dialed from anywhere.
Access (1)
Individual Download
This feature was mentioned in 76 Intermedia Unite reviews.
Requires users download the software on its own.
Features (6)
Voicemail to Email
As reported in 37 Intermedia Unite reviews.
Transcribes voice messages to email.
Voicemail to SMS
This feature was mentioned in 31 Intermedia Unite reviews.
Transcribes voice messages and delivers them via text message.
File Sharing
Based on 30 Intermedia Unite reviews and verified by the G2 Product R&D team.
Includes a way to easily share files between users.
Voice Conferencing
Based on 32 Intermedia Unite reviews and verified by the G2 Product R&D team.
Allows multi-participant phone conferences.
Video Conferencing
Based on 33 Intermedia Unite reviews and verified by the G2 Product R&D team.
Can host video conferences.
Conference Transcripts
Based on 28 Intermedia Unite reviews and verified by the G2 Product R&D team.
Records and transcribes voice and video conferences.
Extensions (3)
Tenancy Flexibility
Based on 35 Intermedia Unite reviews and verified by the G2 Product R&D team.
Can be deployed as a single-tenant or multi-tenant product.
Native VoIP
Based on 33 Intermedia Unite reviews and verified by the G2 Product R&D team.
Contains its own IP telephony system.
CCaaS Option
Based on 33 Intermedia Unite reviews and verified by the G2 Product R&D team.
Is also able to serve as contact center software.
Collaboration Tools (4)
Screen Sharing
Based on 253 Intermedia Unite reviews and verified by the G2 Product R&D team.
Able to share your desktop screen or an application with the rest of the conference.
Presentations
As reported in 41 Intermedia Unite reviews.
Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.
Live Chat
Based on 71 Intermedia Unite reviews and verified by the G2 Product R&D team.
Conferences have a text chat feature.
Hand Raising
This feature was mentioned in 67 Intermedia Unite reviews.
Allows conference participants to notifiy conference hosts when they want to speak.
Meeting Coordination (4)
Scheduling
Based on 255 Intermedia Unite reviews and verified by the G2 Product R&D team.
Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.
Recording
Based on 225 Intermedia Unite reviews and verified by the G2 Product R&D team.
Conferences can be recorded for future use with native functionality.
Participant Permissions
Based on 233 Intermedia Unite reviews and verified by the G2 Product R&D team.
The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.
One-Click Join
Based on 68 Intermedia Unite reviews and verified by the G2 Product R&D team.
Allows users to join a conference without requiring a download or a sign-in
Software Type (3)
Mobile
Based on 188 Intermedia Unite reviews and verified by the G2 Product R&D team.
Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.
Browser Application
Based on 67 Intermedia Unite reviews and verified by the G2 Product R&D team.
Conferences can be launched within a browser without requiring a user to download an application to their desktop.
Desktop Application
Based on 68 Intermedia Unite reviews and verified by the G2 Product R&D team.
Software is available as a downloadable desktop application.
Platform Basics - VoIP Providers (6)
PBX systems, VoIP Softphone
Contains PBX & VoIP softphone that can be used within the VoIP business system.
Call Management
This feature was mentioned in 11 Intermedia Unite reviews.
Manages incoming calls with features such as call forwarding, transferring, and routing.
Network monitoring
Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.
Integrations
Enables integrations with communication and CRM platforms.
Virtual PBX
Provides compatibility with both hosted and virtual PBX solutions.
SIP trunking services
Supports SIP trunking services for local and long-distance calls.
Agentic AI - Video Conferencing (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - VoIP Providers (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - UCaaS Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation





