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Compare Intermedia Unite and Nextiva 
Featured Products
At a Glance
Market Segments
Small-Business (66.5% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Starting at $15.00 1 User Per Month
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansNextiva
Star Rating
(3,436)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansIntermedia Unite vs Nextiva
When assessing the two solutions, reviewers found Intermedia Unite easier to use, set up, and administer. Reviewers also preferred doing business with Intermedia Unite overall.
- Reviewers felt that Nextiva meets the needs of their business better than Intermedia Unite.
- When comparing quality of ongoing product support, reviewers felt that Nextiva is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Intermedia Unite over Nextiva.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Free Trial
Intermedia Unite
No trial information availableNextiva
No trial information availableRatings
Meets Requirements
8.9
426
9.0
2,766
Ease of Use
9.0
428
8.7
2,802
Ease of Setup
9.0
241
8.4
2,093
Ease of Admin
9.0
233
8.6
1,986
Quality of Support
8.7
387
9.0
2,752
Has the product been a good partner in doing business?
9.1
226
8.9
1,967
Product Direction (% positive)
8.8
415
8.3
2,653
Features by Category
Channels
Not enough data
9.4
196
Not enough data
7.9
178
Not enough data
7.7
175
Not enough data
8.2
181
Not enough data
8.2
170
Generative AI
Not enough data
7.6
85
Functions
Not enough data
8.7
176
Not enough data
8.6
175
Not enough data
8.8
176
Not enough data
8.1
173
Not enough data
8.2
171
Not enough data
8.5
179
Not enough data
8.5
171
Not enough data
8.4
167
Agentic AI - Contact Center
Not enough data
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Administrative
Not enough data
8.3
169
Not enough data
9.1
177
Not enough data
8.9
177
Not enough data
8.4
167
Not enough data
8.3
162
Collaboration Tools
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Not enough data
Meeting Coordination
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Not enough data
Software Type
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.1
469
Not enough data
8.6
669
Not enough data
8.6
587
Not enough data
8.9
695
Not enough data
8.8
608
Not enough data
8.3
505
Not enough data
8.6
606
Generative AI
Not enough data
7.7
296
Workforce Management
Not enough data
8.8
610
Not enough data
8.7
568
Call Center Infrastructure (CCI)
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Administrative
Not enough data
8.7
597
Not enough data
8.7
627
Basic Communication - Cloud PBX
Not enough data
9.2
27
Not enough data
9.0
28
Not enough data
9.3
27
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
9.1
27
Advanced Features - Cloud PBX
Not enough data
9.1
27
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
27
Platform Basics - VoIP Providers
9.3
9
8.6
61
9.1
11
8.8
66
8.8
8
8.4
60
7.7
8
8.2
60
9.0
8
8.0
57
8.8
7
7.9
57
Basic Communication
9.6
123
|
Verified
9.2
1641
|
Verified
8.6
74
|
Verified
7.9
903
|
Verified
8.7
90
|
Verified
8.3
1049
|
Verified
8.4
72
|
Verified
7.7
836
9.1
94
|
Verified
8.6
1161
|
Verified
9.5
109
|
Verified
9.1
1342
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.8
43
Not enough data
8.1
42
Not enough data
7.8
43
Not enough data
7.8
44
Access
Feature Not Available
8.0
910
Feature Not Available
8.2
904
8.9
76
8.5
1040
|
Verified
Advanced Features
9.0
106
|
Verified
8.3
1176
|
Verified
9.2
102
|
Verified
8.6
1241
|
Verified
9.5
111
|
Verified
9.1
1480
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Extensions
8.8
35
|
Verified
8.5
151
|
Verified
8.9
33
|
Verified
9.1
159
|
Verified
8.6
33
|
Verified
8.8
149
|
Verified
Features
9.4
37
9.2
182
|
Verified
8.7
31
8.5
154
8.7
30
|
Verified
8.3
145
|
Verified
9.1
32
|
Verified
9.0
158
|
Verified
9.0
33
|
Verified
8.5
149
|
Verified
8.3
28
|
Verified
Feature Not Available
Categories
Categories
Shared Categories
Intermedia Unite and Nextiva are categorized as VoIP Providers and UCaaS Platforms
Unique Categories
Intermedia Unite is categorized as Video Conferencing
Nextiva is categorized as AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
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