Compare Intermedia Unite and Zoom Workplace 
At a Glance
Market Segments
Small-Business (66.5% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Free
Intermedia Unite
Star Rating
(517)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansZoom Workplace
Star Rating
(56,035)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user experience, with many praising its intuitive interface and features like AI note-taking during meetings, which allows users to focus on discussions rather than taking notes.
- Users say that Intermedia Unite offers great call quality and robust mobile applications, making it a solid choice for IT administrators who need to manage calls on the go. However, some users feel it lacks the same level of user-friendliness as Zoom Workplace.
- Reviewers mention that Zoom Workplace's implementation process is quick and straightforward, with features like calendar integration that allow users to easily schedule meetings with Zoom links, enhancing overall productivity.
- According to verified reviews, both platforms receive similar ratings for support quality, but Zoom Workplace benefits from a significantly larger user base, which may lead to more community-driven support resources and shared experiences.
- Users highlight that while Intermedia Unite provides high-quality video and audio for webinars, Zoom Workplace's extensive features for screen sharing and participant engagement tools make it a preferred choice for interactive meetings.
- G2 reviewers note that Zoom Workplace's free entry-level pricing is a major advantage for small businesses, while Intermedia Unite's subscription model may deter some users despite its comprehensive features, making cost a significant factor in decision-making.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Intermedia Unite
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
426
9.2
42,557
Ease of Use
9.0
428
9.1
42,706
Ease of Setup
9.0
241
9.1
13,825
Ease of Admin
9.0
233
9.0
12,371
Quality of Support
8.7
387
8.7
31,453
Has the product been a good partner in doing business?
9.1
226
9.1
11,553
Product Direction (% positive)
8.8
415
8.4
40,035
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6582
|
Verified
Not enough data
9.1
6781
|
Verified
Not enough data
8.8
6025
|
Verified
Collaboration
Not enough data
8.6
5131
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4989
|
Verified
Not enough data
9.3
7124
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6335
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
509
Not enough data
8.7
524
Not enough data
8.5
504
Business Instant Messaging
Not enough data
9.0
520
Not enough data
9.2
533
Business Instant Messaging
Not enough data
8.9
506
Not enough data
8.9
511
Not enough data
8.5
504
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
296
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
283
Not enough data
9.3
293
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16931
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13572
|
Verified
Not enough data
8.9
17376
|
Verified
Conferencing Options
Not enough data
9.1
19396
|
Verified
Not enough data
9.2
19551
|
Verified
Not enough data
9.3
21543
|
Verified
Application Tools
Not enough data
8.9
16009
|
Verified
Not enough data
9.1
19237
|
Verified
Not enough data
8.8
16122
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
239
Platform Basics
Not enough data
9.1
417
Not enough data
9.1
416
Not enough data
7.8
383
Platform Content
Not enough data
8.1
379
Not enough data
7.8
377
Not enough data
9.0
405
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
8.1
379
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.7
105
Not enough data
8.7
105
Coordination Tools
Not enough data
8.8
113
Not enough data
8.8
106
Not enough data
8.5
105
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
8.5
253
|
Verified
9.2
30743
|
Verified
8.5
41
Feature Not Available
Feature Not Available
Feature Not Available
8.8
71
|
Verified
9.1
14784
|
Verified
8.5
67
9.1
14812
|
Verified
Meeting Coordination
8.5
255
|
Verified
8.9
28130
|
Verified
8.6
225
|
Verified
9.0
27203
|
Verified
8.6
233
|
Verified
8.9
27459
|
Verified
8.7
68
|
Verified
9.0
15212
|
Verified
Software Type
7.8
188
|
Verified
8.9
26513
|
Verified
8.9
67
|
Verified
8.8
13937
|
Verified
8.8
68
|
Verified
9.2
15860
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
431
Not enough data
7.8
432
Not enough data
7.8
416
Calendar View
Not enough data
8.3
396
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
389
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
673
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
658
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
654
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
167
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
120
Not enough data
8.8
129
Not enough data
8.5
126
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
149
Not enough data
8.7
123
Not enough data
8.7
127
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
122
Not enough data
9.1
137
Accessibility - AI Meeting Assistants
Not enough data
8.3
120
Not enough data
8.6
126
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.1
77
Not enough data
8.0
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
9.3
9
Not enough data
9.1
11
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
9.0
8
Not enough data
8.8
7
Not enough data
Basic Communication
9.6
123
|
Verified
Not enough data
8.6
74
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
9.1
94
|
Verified
Not enough data
9.5
109
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
76
Not enough data
Advanced Features
9.0
106
|
Verified
Not enough data
9.2
102
|
Verified
Not enough data
9.5
111
|
Verified
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.8
10
Extensions
8.8
35
|
Verified
8.9
1485
|
Verified
8.9
33
|
Verified
8.8
1461
|
Verified
8.6
33
|
Verified
8.7
1369
Features
9.4
37
8.8
1379
|
Verified
8.7
31
8.7
1333
8.7
30
|
Verified
8.9
1773
|
Verified
9.1
32
|
Verified
9.2
2019
|
Verified
9.0
33
|
Verified
9.3
2101
|
Verified
8.3
28
|
Verified
8.8
1601
|
Verified
Categories
Categories
Shared Categories
Intermedia Unite and Zoom Workplace are categorized as Video Conferencing and UCaaS Platforms
Unique Categories
Intermedia Unite is categorized as VoIP Providers
Zoom Workplace is categorized as AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Financial Services
5.1%
Marketing and Advertising
5.1%
Telecommunications
3.9%
Other
69.0%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
