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Compare Intermedia Unite and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (66.5% of reviews)
Small-Business (57.8% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
$30.00 1 User Per Month
Intermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansRingEX
Star Rating
(1,309)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate the ability to manage all these tools in one place, which streamlines workflows and enhances productivity.
- Users say that Intermedia Unite offers excellent call quality, with both desktop and smartphone applications receiving high praise. IT administrators particularly value the flexibility of making and receiving calls from their desk phone while on the go, which adds convenience to their daily operations.
- Reviewers mention that RingEX has a user-friendly interface, making it easy for admins to manage settings and configurations. This ease of use is highlighted by users who find the platform intuitive and efficient, allowing for quick adjustments without hassle.
- According to verified reviews, Intermedia Unite shines in its video conferencing capabilities, with users enjoying HD video, audio, and screen sharing features. The platform is noted for its effective collaboration tools, making it a solid choice for teams that rely heavily on virtual meetings.
- G2 reviewers highlight that while RingEX has a slightly lower star rating, it compensates with a higher overall satisfaction score, indicating that users feel more positively about their experience despite some minor challenges. This suggests that RingEX is a strong contender for small businesses looking for a robust communication solution.
- Users express that Intermedia Unite's support quality is commendable, with many appreciating the responsive assistance they receive. This level of support can be crucial for businesses that require reliable help when navigating technical issues or setup processes.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Intermedia Unite
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.9
426
8.8
1,071
Ease of Use
9.0
428
8.6
1,087
Ease of Setup
9.0
241
8.2
669
Ease of Admin
9.0
233
8.3
590
Quality of Support
8.7
387
8.0
975
Has the product been a good partner in doing business?
9.1
226
8.3
578
Product Direction (% positive)
8.8
415
7.9
1,054
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
8.5
253
|
Verified
9.1
254
8.5
41
9.1
142
Feature Not Available
8.7
117
8.8
71
|
Verified
8.9
141
8.5
67
9.1
123
Meeting Coordination
8.5
255
|
Verified
8.8
244
8.6
225
|
Verified
9.1
236
8.6
233
|
Verified
8.9
224
8.7
68
|
Verified
9.0
146
Software Type
7.8
188
|
Verified
9.0
244
8.9
67
|
Verified
9.1
144
8.8
68
|
Verified
9.2
161
Agentic AI - Video Conferencing
Not enough data
8.5
14
Not enough data
8.6
13
Not enough data
8.5
13
Platform
Not enough data
Feature Not Available
Not enough data
9.0
236
Not enough data
8.7
221
Not enough data
9.1
231
Not enough data
8.7
220
Not enough data
8.5
212
Not enough data
8.7
218
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
220
Not enough data
8.6
214
Call Center Infrastructure (CCI)
Not enough data
8.9
23
Not enough data
8.9
23
Not enough data
9.1
23
Not enough data
9.0
23
Administrative
Not enough data
8.8
224
Not enough data
8.6
222
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
9.3
9
8.4
91
9.1
11
8.7
105
8.8
8
8.3
85
7.7
8
8.0
91
9.0
8
8.0
83
8.8
7
8.1
81
Basic Communication
9.6
123
|
Verified
9.1
505
|
Verified
8.6
74
|
Verified
8.3
396
|
Verified
8.7
90
|
Verified
8.7
425
|
Verified
8.4
72
|
Verified
8.2
363
|
Verified
9.1
94
|
Verified
8.5
428
|
Verified
9.5
109
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.0
53
Not enough data
7.9
51
Access
Feature Not Available
8.2
379
|
Verified
Feature Not Available
8.3
394
|
Verified
8.9
76
8.6
425
Advanced Features
9.0
106
|
Verified
8.3
443
9.2
102
|
Verified
8.4
404
|
Verified
9.5
111
|
Verified
9.0
464
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
35
|
Verified
Feature Not Available
8.9
33
|
Verified
8.7
51
|
Verified
8.6
33
|
Verified
8.1
17
Features
9.4
37
8.8
55
|
Verified
8.7
31
Feature Not Available
8.7
30
|
Verified
8.6
52
|
Verified
9.1
32
|
Verified
8.5
51
|
Verified
9.0
33
|
Verified
8.6
53
|
Verified
8.3
28
|
Verified
8.2
49
Categories
Categories
Shared Categories
Intermedia Unite and RingEX are categorized as VoIP Providers, Video Conferencing, and UCaaS Platforms
Unique Categories
Intermedia Unite has no unique categories
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Computer Software
9.6%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.3%
Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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