# Intermedia Unite vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a comprehensive communication platform, allowing users to manage outgoing calls, video meetings, and internal communication all in one place. This integration is particularly appreciated by users who value convenience and efficiency, such as a physician who relies on it for calls outside the office.
- **Users say** that Intermedia Unite stands out for its seamless communication capabilities across various devices, including physical desktop phones and mobile apps. This feature is especially beneficial for remote teams, ensuring that staff can stay connected without needing to use personal devices, which enhances overall accessibility.
- **Reviewers mention** that RingEX has a user-friendly interface that simplifies video conferencing, with features like one-click join and high-quality screen sharing. Users have highlighted the ease of setting up video calls, making it a preferred choice for regular meetings, such as weekly team check-ins.
- **According to verified reviews** , Intermedia Unite is praised for its simplicity, particularly for new users. Reviewers appreciate how easy it is to navigate, which reduces confusion during webinars and other events, making it a solid option for organizations with varied experience levels among users.
- **G2 reviewers report** that while RingEX offers a robust set of features, some users have noted challenges with specific configurations. This feedback suggests that while the platform is powerful, it may require a bit more effort to tailor to unique workflows compared to Intermedia Unite, which is often described as straightforward.
- **Users say** that Intermedia Unite's integration with its mobile app for syncing voicemail messages is a standout feature, allowing for efficient communication management. This capability is particularly valued by users who need to stay on top of their messages while on the go, enhancing productivity and responsiveness.



| | Intermedia Unite | RingEX | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 520 | 1,371 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | $22.99 1 User Per Month | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Intermedia Unite

Pros:
- Customer Support (14 reviews)
- Ease of Use (14 reviews)

Cons:
- Internet Dependency (3 reviews)
- Admin Control (2 reviews)

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

---
## Ratings Comparison
| Rating | Intermedia Unite | RingEX | 
|---|---|---|
  | **Meets Requirements** | 8.9 (430 reviews) | 8.8 (1121 reviews) | 
  | **Ease of Use** | 9.0 (432 reviews) | 8.6 (1137 reviews) | 
  | **Ease of Setup** | 9.0 (245 reviews) | 8.2 (719 reviews) | 
  | **Ease of Admin** | 9.0 (237 reviews) | 8.3 (639 reviews) | 
  | **Quality of Support** | 8.7 (391 reviews) | 8.0 (1023 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (230 reviews) | 8.3 (627 reviews) | 
  | **Product Direction (% positive)** | 8.8 (419 reviews) | 7.9 (1094 reviews) | 

---
## Pricing

### Intermedia Unite

#### Entry-Level Pricing

Plan: Unite For Teams Pro

Price: $22.99 1 User Per Month

Description: An integrated, single-app solution built for businesses that use Microsoft Teams for collaboration and need a phone system with advanced communication features.

Key Features:
- Azure AD Single Sign-on
- Basic PBX
- Contact Sync

[Browse all 4 editions](https://www.g2.com/products/intermedia-unite/pricing)

#### Free Trial

No

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | 8.3 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Call Analytics

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Quality Assurance

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | 8.6/10 | 288 |
| **RingEX** | 8.9/10 | 300 |

#### Collaboration Tools

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Screen Sharing** | 8.5 (253 reviews) ✓ Verified | 9.1 (254 reviews) | 
| **Presentations** | 8.6 (42 reviews) | 9.1 (141 reviews) | 
| **Whiteboarding** | Feature Not Available | 8.6 (116 reviews) | 
| **Live Chat** | 8.8 (72 reviews) ✓ Verified | 8.9 (140 reviews) | 
| **Hand Raising** | 8.5 (68 reviews) | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Scheduling** | 8.5 (256 reviews) ✓ Verified | 8.8 (243 reviews) | 
| **Recording** | 8.6 (226 reviews) ✓ Verified | 9.1 (235 reviews) | 
| **Participant Permissions** | 8.6 (233 reviews) ✓ Verified | 8.9 (223 reviews) | 
| **One-Click Join** | 8.7 (69 reviews) ✓ Verified | 9.0 (145 reviews) | 

#### Software Type

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Mobile** | 7.8 (189 reviews) ✓ Verified | 9.0 (245 reviews) | 
| **Browser Application** | 8.9 (68 reviews) ✓ Verified | 9.0 (143 reviews) | 
| **Desktop Application** | 8.8 (68 reviews) ✓ Verified | 9.2 (161 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | 8.8/10 | 257 |

#### Platform

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | 9.0 (238 reviews) | 
| **Queue Management** | Not enough data | 8.7 (224 reviews) | 
| **Call Routing** | Not enough data | 9.1 (234 reviews) | 
| **Call Back** | Not enough data | 8.7 (220 reviews) | 
| **IVR** | Not enough data | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.7 (219 reviews) | 

#### Generative AI

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (222 reviews) | 
| **Performance Evaluation** | Not enough data | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (224 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | 8.8/10 | 65 |

#### Basic Communication - Cloud PBX

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (60 reviews) | 
| **Communication Management** | Not enough data | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | 8.2 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (56 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | 8.9/10 | 131 |
| **RingEX** | 8.4/10 | 585 |

#### Platform Basics - VoIP Providers

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 9.3 (10 reviews) | 8.5 (96 reviews) | 
| **Call Management** | 9.1 (11 reviews) | 8.7 (122 reviews) | 
| **Network monitoring** | 8.9 (9 reviews) | 8.4 (89 reviews) | 
| **Integrations** | 8.0 (9 reviews) | 8.0 (106 reviews) | 
| **Virtual PBX** | 9.0 (8 reviews) | 8.0 (82 reviews) | 
| **SIP trunking services** | 8.8 (7 reviews) | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Phone Calls** | 9.6 (124 reviews) ✓ Verified | 9.1 (539 reviews) ✓ Verified | 
| **Video Calls** | 8.6 (74 reviews) ✓ Verified | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | 8.7 (90 reviews) ✓ Verified | 8.7 (437 reviews) ✓ Verified | 
| **Screen Sharing** | 8.4 (72 reviews) ✓ Verified | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | 9.1 (94 reviews) ✓ Verified | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.5 (110 reviews) ✓ Verified | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (51 reviews) | 

#### Access

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Software Pairing** | 8.2 (26 reviews) | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | 8.8 (26 reviews) | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | 8.9 (76 reviews) | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Hold Music** | 9.0 (106 reviews) ✓ Verified | 8.3 (447 reviews) | 
| **Automated Attendants** | 9.2 (102 reviews) ✓ Verified | 8.4 (407 reviews) ✓ Verified | 
| **VOiP Number** | 9.5 (112 reviews) ✓ Verified | 9.0 (473 reviews) ✓ Verified | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Intermedia Unite** | 8.9/10 | 48 |
| **RingEX** | 8.5/10 | 72 |

#### Agentic AI - UCaaS Platforms

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | 8.8 (35 reviews) ✓ Verified | Feature Not Available | 
| **Native VoIP** | 9.0 (34 reviews) ✓ Verified | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | 8.6 (33 reviews) ✓ Verified | 8.2 (18 reviews) | 

#### Features

| Feature | Intermedia Unite | RingEX | 
|---|---|---|
| **Voicemail to Email** | 9.4 (37 reviews) | 8.9 (58 reviews) ✓ Verified | 
| **Voicemail to SMS** | 8.7 (31 reviews) | Feature Not Available | 
| **File Sharing** | 8.7 (30 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.1 (33 reviews) ✓ Verified | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | 9.0 (34 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | 8.3 (28 reviews) ✓ Verified | 8.2 (49 reviews) | 

---
## Categories
**Shared Categories (3):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


**Unique to RingEX (8):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Intermedia Unite | RingEX | 
|---|---|---|
| **Small-Business** | 66.7% | 58.2% | 
| **Mid-Market** | 20.9% | 35.1% | 
| **Enterprise** | 12.4% | 6.7% | 

### By Industry

#### Intermedia Unite

- **Information Technology and Services:** 11.7%
- **Hospital & Health Care:** 5.4%
- **Financial Services:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Telecommunications:** 3.8%
- **Real Estate:** 3.8%
- **Insurance:** 2.8%
- **Computer Software:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Construction:** 2.4%
- **Other:** 54.7%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

---
## Alternatives

### Alternatives to Intermedia Unite

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19076 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (349 reviews)

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1550 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews)

---
## Top Discussions

### Intermedia Unite

- Title: [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) — 2 comments, 1 upvote
  > **Top comment:** "It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,..."
- Title: [I would love to text my clients (4k plus) a Happy Birthday text.  Can this be automated?](https://www.g2.com/discussions/i-would-love-to-text-my-clients-4k-plus-a-happy-birthday-text-can-this-be-automated) — 2 comments, 1 upvote
  > **Top comment:** "At this time, I'm not aware of a way to send automated text messages to multiple addresses from within the Intermedia Unite application.
This is based on my..."
- Title: [How can I configure my phones so that they will work during a power outage with alternative power?](https://www.g2.com/discussions/how-can-i-configure-my-phones-so-that-they-will-work-during-a-power-outage-with-alternative-power) — 2 comments, 1 upvote
  > **Top comment:** "maybe with solar charger? "
- Title: [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) — 1 comment
  > **Top comment:** "Phone Service is what we use it for, but they, also, have many other services including a Meeting program."
- Title: [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) — 1 comment, 1 upvote
  > **Top comment:** "Microsoft Teams and Cisco Webex"

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/intermedia-unite-vs-ringex)