Compare Intermedia Unite and RingEX 
At a Glance
Market Segments
Small-Business (66.6% of reviews)
Small-Business (57.7% of reviews)
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
$30.00 1 User Per Month
Intermedia Unite
Star Rating
(519)4.5 out of 5
Market Segments
Small-Business (66.6% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansRingEX
Star Rating
(1,345)4.2 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate the ability to manage all these tools in one place, which streamlines workflows and enhances productivity.
- Users say that Intermedia Unite offers excellent call quality, with both desktop and smartphone applications receiving high praise. IT administrators particularly value the flexibility of making and receiving calls from their desk phone while on the go, which adds convenience to their daily operations.
- Reviewers mention that RingEX has a user-friendly interface, making it easy for admins to manage settings and configurations. This ease of use is highlighted by users who find the platform intuitive and efficient, allowing for quick adjustments without hassle.
- According to verified reviews, Intermedia Unite shines in its video conferencing capabilities, with users enjoying HD video, audio, and screen sharing features. The platform is noted for its effective collaboration tools, making it a solid choice for teams that rely heavily on virtual meetings.
- G2 reviewers highlight that while RingEX has a slightly lower star rating, it compensates with a higher overall satisfaction score, indicating that users feel more positively about their experience despite some minor challenges. This suggests that RingEX is a strong contender for small businesses looking for a robust communication solution.
- Users express that Intermedia Unite's support quality is commendable, with many appreciating the responsive assistance they receive. This level of support can be crucial for businesses that require reliable help when navigating technical issues or setup processes.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Intermedia Unite
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.9
429
8.8
1,098
Ease of Use
9.0
431
8.6
1,115
Ease of Setup
9.0
244
8.2
697
Ease of Admin
9.0
236
8.3
617
Quality of Support
8.7
390
8.0
1,000
Has the product been a good partner in doing business?
9.1
229
8.3
605
Product Direction (% positive)
8.8
418
7.9
1,078
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
173
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
8.5
253
|
Verified
9.1
253
8.6
42
9.1
141
Feature Not Available
8.6
116
8.8
72
|
Verified
8.9
140
8.5
68
9.1
122
Meeting Coordination
8.5
256
|
Verified
8.8
243
8.6
226
|
Verified
9.1
235
8.6
233
|
Verified
8.9
223
8.7
69
|
Verified
9.0
145
Software Type
7.8
189
|
Verified
9.0
244
8.9
68
|
Verified
9.0
143
8.8
68
|
Verified
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Platform
Not enough data
Feature Not Available
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
220
Not enough data
8.5
213
Not enough data
8.7
218
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
214
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
224
Not enough data
8.6
222
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
57
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
9.3
10
8.5
97
9.1
11
8.7
112
8.8
8
8.4
87
8.0
9
8.1
98
9.0
8
8.0
83
8.8
7
8.1
81
Basic Communication
9.6
124
|
Verified
9.1
524
|
Verified
8.6
74
|
Verified
8.3
400
|
Verified
8.7
90
|
Verified
8.7
433
|
Verified
8.4
72
|
Verified
8.2
363
|
Verified
9.1
94
|
Verified
8.5
430
|
Verified
9.5
110
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
55
Not enough data
8.0
53
Not enough data
7.9
51
Access
Feature Not Available
8.2
379
|
Verified
Feature Not Available
8.4
395
|
Verified
8.9
76
8.6
426
Advanced Features
9.0
106
|
Verified
8.3
446
9.2
102
|
Verified
8.4
406
|
Verified
9.5
112
|
Verified
9.0
470
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
35
|
Verified
Feature Not Available
9.0
34
|
Verified
8.7
52
|
Verified
8.6
33
|
Verified
8.2
18
Features
9.4
37
8.8
56
|
Verified
8.7
31
Feature Not Available
8.7
30
|
Verified
8.6
53
|
Verified
9.1
33
|
Verified
8.5
52
|
Verified
9.0
34
|
Verified
8.6
53
|
Verified
8.3
28
|
Verified
8.2
49
Categories
Categories
Shared Categories
Intermedia Unite and RingEX are categorized as VoIP Providers, Video Conferencing, and UCaaS Platforms
Unique Categories
Intermedia Unite has no unique categories
RingEX is categorized as Online Fax, Webinar, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.7%
Hospital & Health Care
5.4%
Financial Services
5.0%
Marketing and Advertising
5.0%
Telecommunications
3.8%
Other
69.0%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.7%
Other
70.6%
Discussions
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
GH
At this time, I'm not aware of a way to send automated text messages to multiple addresses from within the Intermedia Unite application.
This is based on my...Read more
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
LJ
maybe with solar charger? Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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