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SailPoint SaaS Management Reviews & Product Details

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SailPoint SaaS Management Media

SailPoint SaaS Management Demo - Intello Overview Dashboard

High-level overview of your SaaS apps in real-time, with reports for spend, usage, security, and compliance.

SailPoint SaaS Management Demo - SaaS Spend Tracking and Optimization Dashboard

Monitor and manage your spend, budget and contracts, and dive into app or team-specific pages from this dashboard within Intello

SailPoint SaaS Management Demo - SaaS App Usage and Utilization Dashboard

Monitor license utilization across apps and license types, whether or not there is spend associated. This portion of the platform also monitors desktop-based SaaS usage. Reveal shadow IT and overlapping apps in detail by sorting and clicking in to this completely customizable view.

SailPoint SaaS Management Demo - Intello SaaS Security & Compliance Monitoring

Monitor and receive automated alerts on the security and compliance of your SaaS ecosystem.

SailPoint SaaS Management Demo - Intello Vendor Table

The killer of all spreadsheets, this automated table pulls in all of the paid and free SaaS apps in use for your company. It's completely customizable to your preferred view or team, tracks custom fields and supports CSV exporting

SailPoint SaaS Management Reviews (15)

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Abhay Y.

Software Engineer

Enterprise (> 1000 emp.)

12/12/2022

"Sailpoint SaaS management tool"

5/5

What do you like best about SailPoint SaaS Management?

Sailpoint SaaS management tool is very convenient as it eliminates the requirement of manual intervention. It can be used to discover your entire SaaS footprint, including unauthorized or hidden applications. Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

At this point not much to dislike in this application. Only thing that can improve is the process of customisation of the product as per the clients needs. Other than that everything is better than the competition. Review collected by and hosted on G2.com.

Amrita P.

Cyber Security Specialist

Mid-Market (51-1000 emp.)

9/20/2022

"Easy to implement best in town IAM solution for small to medium org"

5/5

What do you like best about SailPoint SaaS Management?

Easy to implement best in town IAM solution for small to medium org.

End to end IAM lifecycle management and easy to integrate with directory, cloud services and third party tools Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

Custom codes for lifecycle management features like role design has to be sent to technical review and takes a lot of time to implement.

The applicances are handled by the Sailpoint team.

The access management part needs a lot of improvement in Saas solution

OOTB Email templates and logging are limited Review collected by and hosted on G2.com.

Marichandran C.

System Engineer

Mid-Market (51-1000 emp.)

12/24/2022

"Best Identity and Access Management Tool in Market!!!"

5/5

What do you like best about SailPoint SaaS Management?

Fully customisable IAM tool. Solves all IAM requirements like SSO, Fedration, cloud etc,.

Java based applications. Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

Till now I haven't seen anything disliking. Review collected by and hosted on G2.com.

Harold P.

Enterprise (> 1000 emp.)

11/19/2020

"It has been of great help to automate a large amount of information in a fairly secure way"

3.5/5

What do you like best about SailPoint SaaS Management?

Its installation and use are quite simple to carry out, in fact, during all its use the number of times I made a request for support to customer service was practically nil, and the few times I did it I got a response in a period of time quite impressive, the ease with which it integrates with other applications is something quite impressive, the fact that we can enter the information into the system in a fairly simple, practical and fast way is not of great help to make future queries of the information. Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

I must say that I have not found any negative aspect that makes me not recommend Intello, it is that if we put all the parts together such as performance, functionality and ease of use they make it the perfect solution for any business, and in fact, us It has worked for us perfectly and without major problems in terms of its use. Review collected by and hosted on G2.com.

What problems is SailPoint SaaS Management solving and how is that benefiting you?

It has been being of great help to us to automate and digitize a large amount of information in a fairly safe, easy, fast and accessible way, in such a way that we can access the data in a more secure and efficient way at any time that we need it, thus facilitating everything that refers to consultations, editing and information management. Review collected by and hosted on G2.com.

Erin M. M.

Panelist

Mid-Market (51-1000 emp.)

3/3/2020

"Great SaaS Management tool you don’t know you need till you have it"

4.5/5

What do you like best about SailPoint SaaS Management?

First off, the team is great and extremely helpful, communicative, available, and frankly, cool. The customer service level they provide in setting up and maintaining the Intello infrastructure in your environment is a step above. They are incredibly responsive to bug fixes and prioritization of deal-breaking or pain points related to product and ask smart, diligent questions to make sure that the right solution is created based on the problem to be solved, not just the ask.

It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.

The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all. Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

Intello is still growing, and there are aspects of the product that still reflect that. It does not (yet) have tiered permissioning and access levels, could use a UI refresh, and needs a more robust syncing mechanism when tying teams and departments to existing Okta groups for automation. Review collected by and hosted on G2.com.

Recommendations to others considering SailPoint SaaS Management:

Intello has committed to build a product that is IT-focused, but has done a stellar job of building a product that is multi-functional for a wider audience. When considering the IT community, they shine at creating spaces for us to meet and collaborate, understand our philosophies, and connect like-minded professionals. They really stand behind the work they do and make a concerted effort that it represents the decision-makers they want engaging (and know have to in a corporate environment) and utilizing this product. Review collected by and hosted on G2.com.

What problems is SailPoint SaaS Management solving and how is that benefiting you?

Intello is a fantastic tool for discovery when you have no collective source to start with. It provides a catalogue almost immediately that can be evaluated and maintained with easy access to remediation and access rescinding when the tool is no longer in use.

It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately).

This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements.

We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price. Review collected by and hosted on G2.com.

Response from Kelsie Skinner of SailPoint SaaS Management

edit

Thank you for the thoughtful review Erin! We're so glad you're finding value in the platform and from the team. It's imperative that we understand your goals and challenges to continue to shape our product around solving them. We've also heard your feedback - UI tweaks are being released weekly, team syncing with Okta is improving, and tiered permissioning is underway!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/28/2020

"Best option to Manage SaaS"

5/5

What do you like best about SailPoint SaaS Management?

Full visibility of our usage data for all SaaS apps and install-based SaaS like Microsoft Office. Also only vendor who can actually reveal all shadow IT, even the free apps that employees are signing up for. Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

I would like our accounting team to use it more, I think they'd find a lot of value in it. Right now it's primarily IT and Security users in Intello. But that's probably on us for not having the time to loop them in more. Review collected by and hosted on G2.com.

Recommendations to others considering SailPoint SaaS Management:

Integrate. Everything. Review collected by and hosted on G2.com.

What problems is SailPoint SaaS Management solving and how is that benefiting you?

We've saved a lot of money on pro licenses that weren't being used and we could downgrade to free. We were able to lock down unsanctioned apps that people had signed up for or expensed on their own. Intello also automatically notifies us if one of the SaaS vendors we use experiences a data breach or security vulnerability, and I can see in the platform who is using it so I can push out updates or shut down 3rd party permissions right from the platform. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

2/27/2020

"Robust SaaS spending platform and getting better!"

5/5

What do you like best about SailPoint SaaS Management?

- The ability to easily integrate our various platforms to gain visibility into all software, including spending, usage, and compliance

- The support team is extremely responsive and takes feedback

- Personalized pro-active email security alerts about platforms actively being used in my environment Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

- Still rolling out core features (which is not necessarily a bad thing), such as filtering/search features Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/27/2020

"Intello Provides Beneficial Insights"

5/5

What do you like best about SailPoint SaaS Management?

Having visibility into app usage has assisted our team in many ways. Prior to using Intello, we had no way of knowing what apps teams were using, if licenses were sitting unused, or what access apps had to user data. Every interaction I have had with Intello has been informative Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

At this point, I can't think of any negatives. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/4/2020

"King of SaaSops"

4.5/5

What do you like best about SailPoint SaaS Management?

Being able to track down what software employees have started using without the company's knowledge not only helps keep us secure but this also prevent unwarranted spending. Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

Intello needs more admin levels for users in the app but from what I'm told that's already being worked on! Review collected by and hosted on G2.com.

Recommendations to others considering SailPoint SaaS Management:

This is the way to uncover spend in SaaS in your org. Review collected by and hosted on G2.com.

What problems is SailPoint SaaS Management solving and how is that benefiting you?

-Shadow IT (apps spun up without IT's knowedge)

-Runaway budgets (no visibility on app sepend)

-Compliance and security gaps with apps that are either unaccounted for or weren't being monitored

-App user management

-The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time Review collected by and hosted on G2.com.

Response from Kelsie Skinner of SailPoint SaaS Management

edit

Thank you for your review and feedback - We're thrilled you're seeing so much value from the platform!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/3/2020

"It makes the invisible, visible"

5/5

What do you like best about SailPoint SaaS Management?

I can see what would have taken an ungodly amount of man hours to manually pull reports across dozens of systems. It also integrates across multiple teams including accounting, security, IT, procurement, accounts payable, etc. Surfacing the data in really useful ways has been very helpful to our company. Review collected by and hosted on G2.com.

What do you dislike about SailPoint SaaS Management?

The product and category is young so all the features that are possible and in the road map aren't available yet. Review collected by and hosted on G2.com.