Intello Reviews & Product Details

Its installation and use are quite simple to carry out, in fact, during all its use the number of times I made a request for support to customer service was practically nil, and the few times I did it I got a response in a period of time quite impressive, the ease with which it integrates with other applications is something quite impressive, the fact that we can enter the information into the system in a fairly simple, practical and fast way is not of great help to make future queries of the information. Review collected by and hosted on G2.com.

I must say that I have not found any negative aspect that makes me not recommend Intello, it is that if we put all the parts together such as performance, functionality and ease of use they make it the perfect solution for any business, and in fact, us It has worked for us perfectly and without major problems in terms of its use. Review collected by and hosted on G2.com.

First off, the team is great and extremely helpful, communicative, available, and frankly, cool. The customer service level they provide in setting up and maintaining the Intello infrastructure in your environment is a step above. They are incredibly responsive to bug fixes and prioritization of deal-breaking or pain points related to product and ask smart, diligent questions to make sure that the right solution is created based on the problem to be solved, not just the ask.

It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down.

The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all. Review collected by and hosted on G2.com.

Intello is still growing, and there are aspects of the product that still reflect that. It does not (yet) have tiered permissioning and access levels, could use a UI refresh, and needs a more robust syncing mechanism when tying teams and departments to existing Okta groups for automation. Review collected by and hosted on G2.com.

Full visibility of our usage data for all SaaS apps and install-based SaaS like Microsoft Office. Also only vendor who can actually reveal all shadow IT, even the free apps that employees are signing up for. Review collected by and hosted on G2.com.

I would like our accounting team to use it more, I think they'd find a lot of value in it. Right now it's primarily IT and Security users in Intello. But that's probably on us for not having the time to loop them in more. Review collected by and hosted on G2.com.

- The ability to easily integrate our various platforms to gain visibility into all software, including spending, usage, and compliance

- The support team is extremely responsive and takes feedback

- Personalized pro-active email security alerts about platforms actively being used in my environment Review collected by and hosted on G2.com.

- Still rolling out core features (which is not necessarily a bad thing), such as filtering/search features Review collected by and hosted on G2.com.

Having visibility into app usage has assisted our team in many ways. Prior to using Intello, we had no way of knowing what apps teams were using, if licenses were sitting unused, or what access apps had to user data. Every interaction I have had with Intello has been informative Review collected by and hosted on G2.com.

At this point, I can't think of any negatives. Review collected by and hosted on G2.com.

Being able to track down what software employees have started using without the company's knowledge not only helps keep us secure but this also prevent unwarranted spending. Review collected by and hosted on G2.com.

Intello needs more admin levels for users in the app but from what I'm told that's already being worked on! Review collected by and hosted on G2.com.

I can see what would have taken an ungodly amount of man hours to manually pull reports across dozens of systems. It also integrates across multiple teams including accounting, security, IT, procurement, accounts payable, etc. Surfacing the data in really useful ways has been very helpful to our company. Review collected by and hosted on G2.com.

The product and category is young so all the features that are possible and in the road map aren't available yet. Review collected by and hosted on G2.com.

Tracking of users with Lic who don't use the product - single biggest win for companies Review collected by and hosted on G2.com.

So far I haven't noticed anything I don't like but I am just starting out and from what I can see is on the horizon it's going to be a great tool. Review collected by and hosted on G2.com.

Intello makes it super easy to track licenses and allows us to use data to understand where we can save money by getting rid of unutilized tools. Also, their team is FANTASTIC to work with! Review collected by and hosted on G2.com.

Nothing so far - it's been a great experience! Review collected by and hosted on G2.com.

Intello does a great job exposing spend and creating a holistic catalog of SaaS vendors. The people behind the system are incredibly enjoyable to work with. The team puts a lot of attention into hearing what their customers need. Review collected by and hosted on G2.com.

A downside of using Intello was the lack of user roles, restricting certain vendor information based off department or role. Review collected by and hosted on G2.com.

We use it to keep track of our licenses, it can take a while to get them all in depending on the size of the scope but it's good once it's set up Review collected by and hosted on G2.com.

The Chrome extensions aren't very good, and the software audit can fall short sometimes. I'm sure there is a way to modify. Review collected by and hosted on G2.com.

Saving money from eliminating unused products is my favorite. Although, obviously being able to make sure we are getting the most out of our other SaaS is great as well. Review collected by and hosted on G2.com.

Not much to report as of yet. Will let you know. Review collected by and hosted on G2.com.