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Symplr Contract provides different reports for contracts, workflows, attachments, etc. They are useful in terms of grabbing an overview of all contracts with their statuses, effective dates, types, and many others. Subscriptions to get reports daily or weekly also help a lot in seeing the updates or changes. Navigate through the website is fairly easy and straightforward with clean webpage design. Review collected by and hosted on G2.com.
There is an issue with the contract ID assigned to each contract. Only the first part is visible on our user's end, the remaining ID is hidden and can only be visible to Symplr's backend. We have found several contracts showing the same ID (the visible part) and only learned that they are different ID keys by contacting support. Luckily these contracts are not the same type so we can still separate them by type. However, we cannot just take the system ID as a unique identifier. The contract name could be unique but it is too long for an identifier, at the same time the provider name can be updated by users which would not match the older record/reports. Another issue with reporting is that users cannot export the details of worklist such as each action, phase, and responsible party for auditing purposes. Users can only access such data by going into each workflow and clicking on each history. Such reporting would be extremely helpful if accessible on user's end. Review collected by and hosted on G2.com.
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