Probably the campaign setup. It's pretty fast and straightforward and I like that I can manage multiple sending accounts from one place. The analytics are also good enough to understand which campaigns are actually getting replies and which ones are just wasting leads. Review collected by and hosted on G2.com.

Really didn't like the AI features, And yeah, pricing can get expensive once you're doing outreach at a bigger volume. Review collected by and hosted on G2.com.

The best thing about instantly is that it helps me save a lot of time when doing outreach. I now dont have to search prospect in another platform and download and upload now i ca just search prospects and from the website only i can add it to the campaign and also a problem that it solved is the problems of mail landing in spam and that was a game changer for us. Review collected by and hosted on G2.com.

What i dont like is if you have a big list and you want to filter or segment contacts it gets a bit clunky. Wish they had more flexible filtering option in the campaign view. Review collected by and hosted on G2.com.

Instantly is genuinely easy to pick up and get started with — the learning curve is minimal, which means you can hit the ground running without spending hours figuring things out. One feature that really stands out is the ability to buy domains directly within the platform. It makes setting up new inboxes much more streamlined and keeps everything in one place. Review collected by and hosted on G2.com.

The one friction point I ran into was with the memory/business info section. I filled out my business details there, but when using the AI to create a campaign, it didn't seem to pull from that information automatically — I had to re-enter things manually. It's possible I was missing something, but a more seamless connection between the memory section and the AI campaign builder would be a nice improvement. Review collected by and hosted on G2.com.

I love Instantly AI for their fantastic dashboard design and awesome outreach service. I absolutely love their customer support; it's the best I've ever experienced. Their software is very easy to use and totally worth the money. The initial setup was very easy, and we can now launch so many emails in just a matter of minutes. Instantly ai automated warm-up pool keeps my sender reputation healthy without any manual effort. The campaign analytics dashboard helped me pinpoint winning subject lines fast. Unexpectedly, the bounce detection feature alone saved my domain from being blacklisted — something I hadn't even considered when signing up Review collected by and hosted on G2.com.

nothing, the software is perfect. The software is very perfect. Review collected by and hosted on G2.com.

I use Instantly for cold email outreach and lead generation. It helps me save time when reaching out to multiple people or organizations for academic research or networking opportunities. What I like most about it is how simple and organized it makes outreach. I also like that it's easy to set up and manage campaigns without needing much technical knowledge. The initial setup was fairly straightforward. Review collected by and hosted on G2.com.

One area that could be improved is the learning curve when first setting up campaigns, especially for someone like me who isn’t from a technical or marketing background. Review collected by and hosted on G2.com.

I like Instantly because it makes cold email outreach simple and efficient. Its easy-to-use interface, campaign automation, email warm-up, and analytics let me manage my outreach and track results all from one platform. Review collected by and hosted on G2.com.

The pricing can feel a bit expensive for beginners, and some of the more advanced features take time to understand. I’d also like to see more detailed analytics, along with more flexible customization options to better fit different needs. Review collected by and hosted on G2.com.

I like Instantly because it makes email outreach easy to manage at scale. The automation features are genuinely useful, and the campaign tracking and analytics help me understand engagement better and improve the efficiency of my follow-ups. Review collected by and hosted on G2.com.

I’ve found that setting up campaigns can take a bit of time to fine-tune, particularly when I’m managing multiple accounts and sequences at once. I also think some of the more advanced reporting and customization options could be made more intuitive and easier to navigate. Review collected by and hosted on G2.com.

The promise of getting email into the inbox Review collected by and hosted on G2.com.

The 'Hypergrowth Inbox Placement plan' sends no emails. and they won't refund or switch the plan to one that does. Yet, nowhere does it state this plan send no emails. The plan appears to be an addon to a plan that actually sends emails. But this is not clear. And customer service refuses to refund or switch within a few days after purchase. Review collected by and hosted on G2.com.

Warmup actually works. Connected two domains, let them run, and deliverability held once campaigns went live. The UI is clean. Sequences, scheduling, account limits are all where you'd expect them without digging around. For a small operation doing targeted outbound, the core product does its job. Review collected by and hosted on G2.com.

Its not much to dislike though, but, Campaign Slow Ramp is on by default and throttled my sends to about a third of what I configured. Took real troubleshooting to find it. The campaign limits and account limits also reset on different clocks, which is not explained anywhere obvious. Logic is fine once you get it, but the onboarding assumes you will just figure it out. Review collected by and hosted on G2.com.

What I like most about Instantly is its smart campaign orchestration and planning. It helps structure outreach in a way that feels organized and efficient, so I do not have to constantly think through every detail manually. It saves mental energy, keeps the workflow clear, and makes campaign execution much easier. Review collected by and hosted on G2.com.

What I dislike most is that domains purchased through Instantly do not feel fully under my control, while connecting domains I buy elsewhere seems more complicated than simply buying them inside the platform. I also find mailbox performance too unpredictable. Sometimes accounts seem properly warmed up and set up according to the instructions, but later something still goes wrong without a clear explanation. When managing a large number of mailboxes, I need the system to be reliable and predictable, because I do not have time to constantly investigate technical details. There have also been cases where mailboxes had to be replaced, which makes planning harder and creates uncertainty. Review collected by and hosted on G2.com.