What I appreciated most about Innovative Mentoring Software when I was running a mentoring program was how intentionally it’s designed for the real workflows of mentoring programs. It allowed us to manage applications, track matches, log mentoring hours, document case notes, and measure outcomes all in one place. The mentor portal was especially helpful because mentors could easily enter their activity hours and notes directly from their phone or computer, which kept our records accurate without creating extra work for staff. The system provided the structure and documentation we needed to run a consistent, accountable program. Review collected by and hosted on G2.com.

Like any robust system, there is a learning curve when you first get started because mentoring programs track a lot of data. However, once the structure is in place and staff understand the workflow, the system becomes very intuitive. Having clear onboarding and training in the beginning makes a big difference in helping teams feel confident using all of the features. Review collected by and hosted on G2.com.

I like that all of our mentor/mentee/caregiver profiles and contact information, as well as communications and data are in one place. I like that we have direct access to the company. They are responsive and collaborative. Review collected by and hosted on G2.com.

User interface is dated and searches can be really hard to create to find the exact information you need. The database is not equipped for group mentoring. It is confusing that the status terms (matched/active and closed/??? are different for group and one to one mentoring. Review collected by and hosted on G2.com.

I value having all of our data in one place - IMS houses the contact information for all mentees and mentors and families, tracks matches, stores communications, sends surveys, and calculates outcomes. Review collected by and hosted on G2.com.

Searches can be complicated. It is not great to use for group mentoring. Review collected by and hosted on G2.com.