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InfoTrack Reviews & Product Details

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InfoTrack Reviews (5)

Reviews

InfoTrack Reviews (5)

4.6
5 reviews

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Ryan S.
RS
Small-Business (50 or fewer emp.)
"Huge change to the eFile experience"
What do you like best about InfoTrack?

InfoTrack has been a huge change for a our firm. We used to manually enter all eFile expenses into our client management software which inevitably lead to missed charges, delayed charges, inaccurate charges, etc. This was bad for business, bad for clients, and frustrating in general. With InfoTracks integration with our client management software, those issues have gone away and accepted filings have been placed directly back in the clients electronic file. Couldn't be happier and we would highly recommend InfoTrack to anyone. We use InfoTrack dozens of times daily. Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

There were some hurdles in the adoption period, but this was largely due to our team and taking time to learn a new program. Honestly InfoTrack has made it as seemless as they can, in my opinion, but we did have some staff who struggled with the switch for a month or two. However, customer service was routinely available and eventually we got everyone up to speed. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Small-Business (50 or fewer emp.)
"InfoTrack makes filings so much easier."
What do you like best about InfoTrack?

I like that InfoTrack syncs with Smokeball and automatically applies the filing expense directly to each matter. Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

If there's a credit for filings that did not go through, those are not automatically applied to the client's matter Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business (50 or fewer emp.)
"Great App!"
What do you like best about InfoTrack?

Easy to use, integrates with our case management software so all the information transfers back to Clio automatically! Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

Retrieving the case to file into takes a few extra seconds than with e-filing directly but all in all it's worth it. Review collected by and hosted on G2.com.

Sarah S.
SS
Conveyancer
Small-Business (50 or fewer emp.)
"Most comprehensive search and certificate provider"
What do you like best about InfoTrack?

Infotrack is an excellent search and certificate provider utilised by our firm. The ability to be integrated into our practice management software and automatically create disbursement billing is extremely helpful in such a time focused occupation.Customer service is fantastic. Any issues with the certificates are always rectified almost immediately. Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

Due to the pre-filled nature of the Infotrack searches through out practice management software it can be hard to distinguish between various properties while ordering the certificates. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Small-Business (50 or fewer emp.)
"Legal Practice"
What do you like best about InfoTrack?

Quick and easy to use. Integration with LEAP software Review collected by and hosted on G2.com.

What do you dislike about InfoTrack?

Differences between 'estimated' delivery times and actual delivery times Review collected by and hosted on G2.com.

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