# DDI System Reviews **Vendor:** Advantive **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 3.6/5.0 **Total Reviews:** 12 ## About DDI System For almost 30 years, DDI System's leading-edge ERP & eCommerce technology has equipped more than 1100 wholesale distributors with the ability to drive operational excellence through improved margins, streamlined inventory, financial management, and insightful performance analytics.     Inform ERP unifies wholesale operations with modern-day features that strengthen daily operations, eBusiness, customer relationships, and warehouse management through one, single-source solution. Our users are mid-sized, progressive distributors of all sizes in the HVAC, PHCP, PVF, Luxury Showroom, Paper, Packaging, JanSan, Industrial, Safety, Restaurant Equipment & Supplies, Irrigation, Electrical, and General wholesale markets. ## DDI System Pros & Cons **What users like:** - Users find **easy navigation** to be a significant benefit of the DDI System, enhancing their operational efficiency. (2 reviews) - Users find **inventory management in DDI System** to be complicated, negatively impacting business operations and user experience. (1 reviews) - Users value the **reporting capabilities** of DDI System for delivering detailed and insightful data analysis. (1 reviews) - Users express that the **user-friendly interface** of DDI System greatly enhances navigation and utilization of its features. (1 reviews) - Users find the **user interface challenging** , hindering navigation and feature utilization in Inform ERP. (1 reviews) **What users dislike:** - Users often face **integration issues** that hinder productivity and complicate their overall experience with the DDI System. (2 reviews) - Users experience **performance issues** with DDI System due to difficult integrations, limited customizations, and unresponsive support. (2 reviews) - Users find the **difficult customization** of DDI System burdensome, impacting workflow and causing integration challenges. (1 reviews) - Users feel the **inadequate reporting** of the DDI System hinders their ability to make informed business decisions. (1 reviews) - Users feel that the **limited customization** of DDI System hampers efficiency and complicates overall workflow. (1 reviews) - Poor Customer Support (1 reviews) - Poor Support (1 reviews) ## DDI System Reviews ### 1. Fails to enable us to make informed decisions **Rating:** 2.5/5.0 stars **Reviewed by:** Patricia W. | Employer Relations Representative, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about DDI System?** Inform ERP has disturbed our business operations. The user interface, which makes it difficult for our team to navigate and utilize all its features. The real time data and non comprehensive reports it provides give us poor insights. **What do you dislike about DDI System?** It lacks the ability to customize our dashboards making our workspace hectic. The difficult integration with systems consumes us time while increasing any potential errors. Inform ERP has been obstructive for our business. Their customer support often falls short of expectations by being unresponsive and providing assistanc **What problems is DDI System solving and how is that benefiting you?** Its lack of a user interface makes navigation quite difficult and necessitates training for effective use. The system's occasional sluggish performance is frustrating and negatively impacts productivity. We find the customization options limited, which restricts its usefulness in areas. ### 2. The Cumbersome Enterprise Resource Planning Solution **Rating:** 0.0/5.0 stars **Reviewed by:** Willie W. | Computer Systems Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2024 **What do you like best about DDI System?** Inform ERP has disturbed our business operations by complicating our inventory management, sales and accounting procedures. The softwares less user friendly interface does not enable our team to navigate and utilize its features. **What do you dislike about DDI System?** The real time reporting and analytics provide us with insights that fail to empower us to make informed business decisions. The hectic integration, with software and platforms has decreased our productivity. **What problems is DDI System solving and how is that benefiting you?** Its interface, which poses problems in navigation and utilization. We have also experienced glitches and system crashes resulting in delays and potential data loss. The customer support provided by Inform ERP falls short of expectations due to response times and unhelpful solutions. ### 3. GET ALL INFORMATION **Rating:** 5.0/5.0 stars **Reviewed by:** RONIT S. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about DDI System?** WOULD LIKE TO ADD ONE CORE VALUE FOR THE PRODUCT COMPANIES WHO ARE MANUFACTURING BASED SHOULD USE THIS PRODUCT, WILL GIVE YOU ALWAYS THE RIGHT DIRECTION OF WORKING, EASY TO USE, WASY TO WORK, GOOD FOR ACCOUNTAANT TEAM ALSO. CAN DOWNLOAD THE DATA IN EXCEL FORM WHICH IS GOOD WAY TO EXTRACT THE DATA. **What do you dislike about DDI System?** NOTHING HAVE TO DISLIKE MAINLY USE IN ACCOUNTING AND MANUFACTURING RELATED TASK , WILL GIVE THE EXACT RESULT OF ON GOING MANUFACTRUING UNIT FROM THE STARING PHASE WHICH IS CALLED RAW MATRIAL TO FINISH GOOD, ALL YOU WILL FIND IN A SYSTEMATIC WAY . **What problems is DDI System solving and how is that benefiting you?** WILL GIVE YOU THE REAL BASED VALAUE FOR THE ACCOUNTS TEAM ABOUT THE COST ARE USED TO FINISH THE FINAL PRODUCT , CAN FIND THE DIFFERENT METHOD OR WAY TO TRACE THE WORKING PROGESSS. CAN SHOW THE REPORT OF TRANSACTION IN A QUICK TIME RESPONSE. ### 4. Infor ERP **Rating:** 4.0/5.0 stars **Reviewed by:** Sam M. | Process Improvement leader, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about DDI System?** SAP is our ERP system, but we are always looking at other software so we do not fall behind. From a demo i like supply chain management within the tool. **What do you dislike about DDI System?** We are not a current user, but i can only ask for flexible data extract reports to use in presentations. **What problems is DDI System solving and how is that benefiting you?** Supply chain on time, and cost control. ### 5. Excellent ERP for managing things **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about DDI System?** User Friendly software. Easily managing a lot of things for warehouses in short span of time and making it easier to access anytime. Handling accounting and financial processes with a detailed analytic report is the best. **What do you dislike about DDI System?** The prices are high. They should cut down the cost in order to be more useful. **What problems is DDI System solving and how is that benefiting you?** Arranging the Accounting and Financial things are a big relief from this ERP System, which the are managing with such a ease. Searching out the things that we have planned and maintained in this ERP is fabulous, giving all the detailed information accurately. ### 6. I love this service! **Rating:** 5.0/5.0 stars **Reviewed by:** Typhanie G. | c, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about DDI System?** The services make it easy for me to organize, which has helped me tremendously with my everyday tasks and completing things on time. It compares due to having constant access to assistance 24/7. I can work anywhere and anytime and still get the assistance needed. **What do you dislike about DDI System?** There was no downside to using the services. It worked very fast and allowed me to be efficient with using this and helped me become organized when helping my clients with their concerns. **What problems is DDI System solving and how is that benefiting you?** It makes it easier when I am on the go since I can use my phone. Since there is assistance available 24/7 it makes it easy to work anytime it is needed for me to do so. ### 7. Great for a combining many distribution functions (CRM, operations, e-com, reporting) **Rating:** 4.0/5.0 stars **Reviewed by:** Hayley G. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2021 **What do you like best about DDI System?** I like that this is a dashboard that pretty much gives you everything you need. I can easily and quickly navigate to the many functions without having to think hard about it. **What do you dislike about DDI System?** Sometimes it is cumbersome to get to a feature buried deep in the menus. **What problems is DDI System solving and how is that benefiting you?** I have a clear view of everything that is happening with the product I support (debit cards), and I can see our supplies, our machines, and everything else related to their distribution. ### 8. Customizable, Flexible, and Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn M. | IT Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2020 **What do you like best about DDI System?** Inform ERP gives you almost unlimited control of your data. You have multiple ways of accessing the same information, multiple ways of working with it, and nearly every piece of data that connects from one part of the system to another is hyperlinked so you can click through from the Customer Ledger screen straight into an analytics table or sales order, view linked purchase orders and attached documents. Support is also a great thing about Inform - the company behind the product supports it well, takes suggestions from the community and hosts periodic free webinars showcasing new and upcoming features, as well as paid training webinars designed to help companies make the best use of more complicated features like the Advanced Report Writer. **What do you dislike about DDI System?** Sometimes having so many ways of accessing data can be a down-side, because it can make training new hires difficult. **What problems is DDI System solving and how is that benefiting you?** Where Inform excels is putting data right at your fingertips. In our old system you had to run a whole sales report just to find the customer sales margin on an item. With Inform you can hover over the pricing and see a quick history recap displayed in a tooltip, or view a complete customer sales history for the item within 2 clicks. There is much less time spent looking for data, which means faster order entry and overall more efficient office operations. ### 9. Great system **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer L. | Office Manager, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2018 **What do you like best about DDI System?** I like how organized it is and everything flows together so nicely. **What do you dislike about DDI System?** I dislike how confusing it can be to make custom reports **Recommendations to others considering DDI System:** Get it. I wish all our vendors would use it. It would make life so much easier. It’s a great system with lots of customizable options. **What problems is DDI System solving and how is that benefiting you?** We are solving our missing inventory problem. If you receive inventory you have to tie it to an invoice and it lets you know if there has been uninvoiced inventory so you won’t miss an invoice to pay ### 10. Inform ERP is great! **Rating:** 4.0/5.0 stars **Reviewed by:** John M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2018 **What do you like best about DDI System?** Inform ERP provides great reporting for inventory and order tracking. **What do you dislike about DDI System?** There are not enough keyboard shortcuts or hot keys. **What problems is DDI System solving and how is that benefiting you?** We have great insight into product historical usage, which helps tremendously in forecasting inventory. ### 11. DDI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about DDI System?** Keeps everything in one system and easy. **What do you dislike about DDI System?** If the internet isn’t working then you cannot do work. **What problems is DDI System solving and how is that benefiting you?** Keeping all of the clients in one program ### 12. Exxtremely poor service & execution - Decent Product **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2016 **What do you like best about DDI System?** constant updates at no charge. They have an okay user interface. Does not crash, so this is good. **What do you dislike about DDI System?** pay per service - nickel and dime all training services. Customer service is inconsistent, and not helpful **What problems is DDI System solving and how is that benefiting you?** pivot tables help, however we have realized we are at a stand-still with them ## DDI System Discussions - [What are the modules and features of ERP?](https://www.g2.com/discussions/inform-erp-what-are-the-modules-and-features-of-erp-812398cd-9166-4afd-9918-316075c439e0) - [What are the modules and features of ERP?](https://www.g2.com/discussions/inform-erp-what-are-the-modules-and-features-of-erp) - [What is ERP software used for?](https://www.g2.com/discussions/inform-erp-what-is-erp-software-used-for) - [What are the 5 ERP system components?](https://www.g2.com/discussions/what-are-the-5-erp-system-components) - [What are the main features of ERP?](https://www.g2.com/discussions/inform-erp-what-are-the-main-features-of-erp) - [View DDI System pricing details and edition comparison](https://www.g2.com/products/ddi-system/reviews?open_modal_url=%2Fproducts%2Fddi-system%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fddi-system%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-14+02%3A46%3A16+-0500&secure%5Bsession_id%5D=29e92b3d-9336-40b3-b68a-dfbbad0476b2&secure%5Btoken%5D=25ea654496ca39b23f1542a181ab044c16952f1855f47e14434ecae5b6bab82e&format=llm_user) ## DDI System Features **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Warehousing** - Locations - Multi-Warehouse - Third-Party **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Assembly** - BOM - Kitting - Disassembly **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning ## Top DDI System Alternatives - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,660 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,906 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (862 reviews)