# Infor System21 Reviews **Vendor:** Infor **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 2.9/5.0 **Total Reviews:** 4 ## About Infor System21 System21 is a highly functional ERP product available either on-premises or as a cloud-based service. Based on the IBM i platform, System21 has established itself as the trusted core ERP of choice for many customers worldwide. Users value System21’s functional richness, stability, and security and its modern HTML5 browser UI, and broad integration capabilities for diverse industries. ## Infor System21 Reviews ### 1. Robust ERP **Rating:** 3.0/5.0 stars **Reviewed by:** Shubham P. | Sales Manager , Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Infor System21?** System21 is a ERP also has industry functionality for sectors such as food and beverage, automotive, process manufacturing, and equipment servicing. System21 can handle multiple currencies, multiple companies, and multiple languages within a single database which best part for me. **What do you dislike about Infor System21?** It's have highly maintenance cost which I don't like about this application. **What problems is Infor System21 solving and how is that benefiting you?** Infor system21 is a powerful ERP and comes with features like core aspects of any business, such as finance, sales, logistics, inventory, production, quality, and more. ### 2. Powerful but not quite so user friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Infor System21?** It has a lot of features that make it a powerful tool for production and account maintenance. **What do you dislike about Infor System21?** It's not the most user-friendly application that I have used. The training was extensive, and the program's not very forgiving. **Recommendations to others considering Infor System21:** Be prepared to spend a lot of time working on this system **What problems is Infor System21 solving and how is that benefiting you?** We use this for customer accounts, order processing, and manufacturing to tie all these elements together under one program. ### 3. a good piece of software if you have the knowledge to use **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2019 **What do you like best about Infor System21?** it allowed me as a technician to make various changes in the warehousing systems alongside checking B2B transmissions which was crucial for the company I worked for previously **What do you dislike about Infor System21?** it requires a lot of input from the user and without knowledge can cause a lot of damage **What problems is Infor System21 solving and how is that benefiting you?** it was rather difficult to solve any issues as the software is legacy based and caused a lot of issues at times. Benefits were limited ### 4. Mature, solid, platform to run your entire business end to end **Rating:** 4.5/5.0 stars **Reviewed by:** Randy R. | IT Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2018 **What do you like best about Infor System21?** We like the wide variety of modules available and that they all tie together. The software is over 25 years old and have been constantly improving over the years. **What do you dislike about Infor System21?** The annual software maintenance is very pricey, especially since we rarely use their help line. **What problems is Infor System21 solving and how is that benefiting you?** We are able to manage our manufacturing operations as well as our wholesale distribution network. ## Infor System21 Discussions - [Learning and Training Materials](https://www.g2.com/discussions/37179-learning-and-training-materials) - 1 upvote - [View Infor System21 pricing details and edition comparison](https://www.g2.com/products/infor-system21/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A00%3A26+-0500&secure%5Bsession_id%5D=36c09e75-bee6-4f90-8ff0-4598dd650e6b&secure%5Btoken%5D=2b5f26c9da73720a8bdc6ff7685ab7c306ea21b6d9cfae1bf7d4ccca1e2919b8&format=llm_user) ## Infor System21 Features **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Warehousing** - Locations - Multi-Warehouse - Third-Party **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Discrete Manufacturing** - MRP - MPS - Shop Floor - WIP - Work Orders - BOM **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Process Manufacturing ** - Formulas & Recipes - Co-Products & By-Products - Batch Management **Assembly** - BOM - Kitting - Disassembly **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **ETO Manufacturing** - Engineering - Product Configuration - Concurrent Engineering **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Quality Management** - Inspections - Rework - Waste - Defects **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Service** - Field Service - Warranty Management - Maintenance **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Distribution** - Picking & Packing - Shipping - Tracking **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **HR** - Payroll - Workforce Management - Time & Attendance **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Mixed Mode ERP** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Infor System21 Alternatives - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (859 reviews) - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) - 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