inDinero Reviews & Product Details


What is inDinero?

One integrated accounting, tax, and payroll solution to help you manage your business and get better visibility into your financials.

Write a Review

inDinero Screenshots


inDinero Profile Details

inDinero Profile Details

Vendor
inDinero.com
Company Website
Year Founded
2009
HQ Location
Portland, OR
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
149
Twitter
@indinero
Twitter Followers
4,313
Show moreShow fewer

Companies Using inDinero

Square
Storefront
Health Sherpa
Zapier
Trulioo
AlleyNYC
Impraise
TapFwd
Watsi
Visible.vc
Castle
GrowSumo

inDinero Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Write a Review
1-18 of 18 total inDinero reviews

inDinero Reviews

Write a Review
Filter By
Connections
Show reviews that mention
1-18 of 18 total inDinero reviews
Copy Review URL
Executive Assistant
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great customer service but some frustrating features"

What do you like best?

I appreciate the speedy responsiveness and the easy to navigate interface.

What do you dislike?

The process for tracking 1099s is not seamless. There is no place to enter FEIN or SSN so at the end of the year, you have to fill out a spreadsheet with that information. And the whole process to pay a bill is tedious. It's 4 or 5 steps to actually get the bill paid and recurring bills are not paid automatically. It is basically the same process as a one time bill minus maybe one step. And with invoicing you have to ask a rep to check on pending deposits to then mark an invoice as paid. It's not something that's automatic.

Recommendations to others considering the product:

If you want seamless record keeping for 1099s and you have a fairly large company, then you probably don't want Indinero.

What problems are you solving with the product? What benefits have you realized?

We have used Indinero to handle bookkeeping. I can't say that there has been any real benefit.

Copy Review URL
Director of Accounts and Business Development
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Easy-to-use Alternative to Big Box Software"

What do you like best?

I like the ability to segment user permissions, and how user-friendly the product is. It's very similar to other software used for accounting, but at a much more favorable price point.

What do you dislike?

Some of the reporting features could use some work. It would be nice to be able to run reports and see results on-screen rather than having to download them.

Recommendations to others considering the product:

As always, compare features and functionality with other services. Do a free trial to test it out, too.

What problems are you solving with the product? What benefits have you realized?

Streamlining invoicing and paying vendors and tax information have been easy to address with this software. We find it easier to follow up on overdue invoices and calculate sales commission, etc.

Copy Review URL
CEO and Founder | Commercial Baking
Food & Beverages
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Not for anyone"

What do you like best?

The Dashboard - but its not accurate (we found out that their API doesn't hook up accurately to our bank's). AR aging, balance sheet and P&L reports are good.

What do you dislike?

Totally agree with how incompetent their client service team is, on asking for the same things repeatedly. This is due to their high turnover rate. They have to fix this, or many clients like us will turn away.

Bank API is consistently broken, so dashboard is about a month old. Our spending went up, so their charges/mth went up 33%, without an increase in support or improvement in reporting from their side. Bank API still broken, even though our rates went up. If I treated my customers this way - charging them more for something that we didn't add value to, we will lose all of my customers.

Recommendations to others considering the product:

Don't buy into it. We've poured so much money and resources onto this platform, and we've tried to make it right with their team. We are done. We are looking for other alternatives.

What problems are you solving with the product? What benefits have you realized?

Dashboard and accurate reporting are important to us.

Copy Review URL
U
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"inDinero - An Affordable All-In-One Accounting Solution"

What do you like best?

The cloud-based accounting insights and easy-use bill-pay system offers an intuitive solution for the basics of managing your business' finances. Receipt tracking is easy by emailing receipts to the account team.

What do you dislike?

Since starting with inDinero I've seen account management quality slip, a single point of contact has been split into three to four contacts, and the accounting teams seem less familiar with my business than our old account manager was during our first year with the platform. We've also run into a number of technical glitches on the platform, invoices and bills are not always categorized properly, and our clients are frequently sent overdue notices months after payment was received despite how the system is supposed to track and account for payments and connect them to invoices.

Recommendations to others considering the product:

Consider Xero as an alternative. inDinero offers an all-in-one accounting team and software that is competitively priced, but updates are slow and accounting and account management could be improved.

What problems are you solving with the product? What benefits have you realized?

Accounting and tax payment. It's nice to have an accounting team, and it's very valuable to have a team that our vendors can send their bills to without losing track of them on our end.

Copy Review URL
Owner/Admin
Validated Reviewer
Review Source
Copy Review URL

"Great software"

What do you like best?

It handles pretty much everything for you and is very user-friendly. The layout and design are nice and clean looking. There's not a ton of extra, useless stuff jumbling up everything. It can fully replace two to three other software programs...more if you utilize more of it than I did. I just used it for a few things, but I did really like it quite a bit. If it weren't so expensive to me, I would still be using the software.

What do you dislike?

It's pricey. If you want a good package you need to pay quite a bit. I stopped using it, because of the price. A lot of the things it does, can be done with the use of 2 or 3 free programs. I opted for that. As a small, local business, I just don't make enough to keep up a monthly cost this high. That money is better spent as bonuses for my employees. The increase in productivity from them after getting yearly bonuses a couple times a year really gives a big boost in profits and client interactions.

Recommendations to others considering the product:

Consider the price. It can be pricey.

What problems are you solving with the product? What benefits have you realized?

I've automated quite a bit with them. I don't have this any more, but it was good while I had it. It let me do quite a bit and was very user friendly. I was able to keep track of so much stuff. Tons of things, that I normally would need more than one program to track. It made payroll a breeze.

Copy Review URL
Advisory Board Member
Higher Education
Mid-Market
(201-500 employees)
Validated Reviewer
Review Source
Copy Review URL

"Great accounting/finance solution for this emerging tech startup"

What do you like best?

There are many aspects of the inDinero product that I like best. First would be the white-glove customer service, then the super simple ease-of-use, our scheduled monthly reconciliation meetings, and how quick the team responds to all inquiries.

What do you dislike?

There is not much that I dislike. If I could change one thing, it would be the integrations. I wish all integrations were in real time (i.e., Stripe).

What problems are you solving with the product? What benefits have you realized?

The business problems we are solving with inDinero is (1) management of our business books and (2) yearly corporate taxes. The biggest benefits are that I no longer get headaches or wake up in cold sweats thinking about monthly P&L, balance sheets, and taxes!

Copy Review URL
AI
Mid-Market
(51-200 employees)
Validated Reviewer
Review Source
Copy Review URL

"inDinero"

What do you like best?

inDinero is solid product which has a great cloud-based platform with an easy on the eyes UI. One of the key pieces is that it matches accountants to take care of your books, taxes, etc. This allows you to focus on other areas of your business instead of the housekeeping.

What do you dislike?

There are a couple things - first its takes a while to get the taxes done. It's a bit on the pricey side. If you want a descent deal you need to dish out a little bit of coin. If you're a small business,, it doesn't make sense to pay this premium because you can get other programs for less than half the cost.

Recommendations to others considering the product:

If you're looking for an easy to use software for payroll, then this product is for you. it covers all of the basics you need for a small business. If you are a large business in scale then you would need to upgrade in software because of the scale of this product.

What problems are you solving with the product? What benefits have you realized?

This product does the full financials - from taxes to bookkeeping and everything in between. It also helps you with other areas so that you can manage your books accurately and without error - receipts & expenses, and much more of the day to day.

Copy Review URL
VP Finance
Computer Software
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"RUN AWAY!"

What do you like best?

Absolutely nothing. This is the worst platform I've ever worked with.

What do you dislike?

The entire platform is designed to keep a client hostage. Drilling into detailed data is nearly impossible. The client service team repeatedly asks for copies of invoices passed onto them on several occassions. Recurring billing templates are not flexible. Their billing templates repeatedly break and send unprofessional looking messages to our clients.

Recommendations to others considering the product:

Do not buy -- You'd be better off using Quickbooks yourself.

What problems are you solving with the product? What benefits have you realized?

I'm paying $6k/month for a service that makes my job harder, not easier.

Copy Review URL
UC
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"inDinero is the internet's best money tracking system."

What do you like best?

The user experience with inDinero is intuitive and seamless. I like the responsiveness of the program, and that it can sync with my personal info.

What do you dislike?

I want to be able to forecast my business finances for me, but that is probably not possible right now.

Recommendations to others considering the product:

Buy it now and try it out. You won't be disappointed.

What problems are you solving with the product? What benefits have you realized?

Quickbooks was giving us major troubles, as far as user adoption. This is far more intuitive. The benefits of inDinero come from most of our company being able to use it easily and seamlessly. We have far fewer complaints on the payroll end of things now.

Copy Review URL
Business Development Executive
Information Technology and Services
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"indinero review"

What do you like best?

indinero has allowed me to maximize ROI by tracking and calculating metrics that are viable to customer acquisition.

What do you dislike?

I wish the platform was a bit user friendly. I have a tough time navigating between links.

Recommendations to others considering the product:

I would like it to use a friendlier userface that allows for a streamlined approach to be harmonius within the platform itself.

What problems are you solving with the product? What benefits have you realized?

I'm looking to try and realize gains within the marketplace

Copy Review URL
AC
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Terrible service, inaccurate tax filings and accounting"

What do you like best?

It _is_ nice to see P&L online, but it is always outdated by about a month. Their value proposition is a good one, if they actually followed through with it.

What do you dislike?

Terrible customer support, completely inaccurate tax filings. We've used inDinero for over 2 years, always hoping they'll get better, but it has just gotten worse. Right now it is close to the end of July and our corporate taxes are still not done, in fact every time they think they have it they've messed up something. Absolutely do not use inDinero if you do business in more than one state, they've flopped horribly with this.

What problems are you solving with the product? What benefits have you realized?

Attempting to both do bookkeeping and also file taxes.

Copy Review URL
Co-founder & CEO
Computer Software
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great for the growing startup. "

What do you like best?

inDinero is perfect. It has a great cloud-based platform but also pairs you up with accountants to handle your bookkeeping, taxes, etc. They allow us to get back to building our business while they take care of the blocking & tackling off day to day back office items.

What do you dislike?

They pair you up with an account manager, bookkeeper, tax accountant etc. Sometimes it can get frustrating trying to get tasks done because the account manager is a go between you and the accountant.

What problems are you solving with the product? What benefits have you realized?

inDinero Handles our bookkeeping, taxes and financials. They'll help with receipt matching, expense reporting, monthly financials and more. They are competitive in price and let us focus on building our business rather than accounting/financials.

Copy Review URL
UI
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Accounting Review"

What do you like best?

For our accounting needs, it helps us know where our money is going, what are margins are for our department. It was especially beneficial during our first audit as a small company.

What do you dislike?

The pricing for a basic user was perfect but as you grow it seems a little to much for me personally. Other then that, love it.

Recommendations to others considering the product:

none at this time

What problems are you solving with the product? What benefits have you realized?

Helps keep track of all our financials and know where they are going. Helps us be accountable with financials especially when audit season comes around!

Copy Review URL
AI
Enterprise
(5001-10,000 employees)
Validated Reviewer
Review Source
Copy Review URL

"unbiased inDinero review from a user"

What do you like best?

I like the UI and ease of reporting. I find it very intuitive and the ability to set up multiple tax entities under the corporate umbrella is super helpful.

What do you dislike?

Custom features and reporting are a pain to request. Also data extracts don't integrate directly into SaS software systems.

Recommendations to others considering the product:

if you company has less than 500 employees and/or 500MM in annualized revenue this is a great source for you to consider.

What problems are you solving with the product? What benefits have you realized?

inDinero takes a lot of manual "work" out of the day to day workflow. This has allowed us to free up our operational resources by around 20%.

Copy Review URL
U
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Very friendly and responsive "

What do you like best?

Indinero is always there when you have questions and concerns. They're patient and willing to take the time to explain anything for clarification.

What do you dislike?

Nothing. Everything is great and they're always there when you need them to be.

Recommendations to others considering the product:

Don't be afraid to ask questions

What problems are you solving with the product? What benefits have you realized?

Proper organization of financial data.

Copy Review URL
U
Validated Reviewer
Review Source
Copy Review URL

"Easy to learn and use"

What do you like best?

The program is very easy to use and more sophisticated than Excel.

What do you dislike?

I would like to have more flexibility in the program, especially making smaller changes in the line items.

What problems are you solving with the product? What benefits have you realized?

Benefits are clear: easy to use. I would like to be able to do a more comprehensive financial work.

Copy Review URL
UC
Mid-Market
(51-200 employees)
Validated Reviewer
Review Source
Copy Review URL

"Super convenient way to work with accounting to submit reimbursement"

What do you like best?

Very convenient way to submit reimbursements, I'm so glad you no longer need paper and pen with a hard copy of a receipt to submit a reimbursement.

What do you dislike?

It does take about 7 days for reimbursement to go through

What problems are you solving with the product? What benefits have you realized?

Quicker way for reimbursement and expense tracking for our employees

Copy Review URL
UC
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Great for small businesses! "

What do you like best?

Easy to use interface and great automation for daily bookkeeping needs.

What do you dislike?

The pricing was a bit steep for my needs.

What problems are you solving with the product? What benefits have you realized?

We used inDinero for employee payroll.

inDinero Features

  • Journal Entries
  • Tags / Dimensions
  • Audit Trail
  • Invoice Customization
  • AR Automation
  • Collections Automation

inDinero User Ratings

7.8
Ease of Use
Average: 8.3*
7.0
Quality of Support
Average: 8.2*
6.9
Ease of Setup
Average: 7.4*
* Accounting Category
Do you work for inDinero?