What problems is InCard solving and how is that benefiting you?
Before InCard, our sales staff had to monitor the fanpages and reply to each message one by one. After their shifts ended, no one was available to handle incoming customers, so those customers had to wait until the next day. Occasionally a staff member would read and reply after hours, but that only covered a few messages and was never 24/7.
Since we started using InCard's AI Agent, the AI continues to consult customers and collect their information 24/7 after hours. Our sales team then picks up and continues the consultation during their regular shifts.
In addition, InCard's CRM system updates key metrics daily, weekly, and monthly, which makes it easy to build reports, evaluate performance, and improve our business results. Review collected by and hosted on G2.com.