Incapsulate, now a part of Accenture is a leading management and technology consulting firm. We help organizations realize true digital transformation and achieve lasting results. With expertise including cloud-based technologies, agile methodologies, digital analytics, and mobile solutions, we serve clients ranging from the Fortune 500 to state & local governments across the United States. Headquartered in Washington DC, Incapsulate has additional offices in Boston, Toronto, Ahmedabad, and Hyderabad.
We blend management consulting with technical acumen across a variety of platforms and technologies – ranging from mobile and cloud computing to dashboards and data visualization using cutting-edge tools. We also have deep roots in transformational initiatives and specialize in Salesforce-based solutions to improve service delivery and streamline operations.
Our Principles:
1. Curiosity – We make it a priority to keep learning about our clients, about our industry, and about ourselves.
2. Simplicity – While we are technologists at our core, we put people first.
3. Results Focus – We think in terms of outcomes and results.
4. Data Driven – We take an evidence-based approach to everything.
5. Passion – Quite simply, we love what we do, and we do what we love!
Provider Website
Seller
AccentureLanguages Supported
English
Services Offered
Financial Services Cloud, 311 Solutions, Customer 360, Omni Channel Call Center, Integrations CloudProvider Description
Incapsulate is a digital transformation consulting firm specializing in Salesforce solutions, dedicated to helping organizations embrace cloud technologies to address complex challenges and drive meaningful change. As a Salesforce Platinum Consulting Partner, Incapsulate has been serving a diverse clientele since 2008, including Fortune 500 companies and public sector organizations across North America. Their expertise spans various industries, with a strong focus on financial services and government agencies.
Key Features and Functionality:
- Salesforce Implementation and Integration: Incapsulate offers comprehensive services in evaluating and implementing Salesforce-centric solutions, ensuring seamless integration with existing systems to meet specific business objectives.
- Industry-Specific Solutions: The firm provides tailored solutions for various sectors, including:
- Financial Services: Modernizing and automating processes such as underwriting, claims processing, and customer service.
- Public Sector: Enhancing citizen engagement through services like 311 systems, code enforcement, and licensing and permitting solutions.
- Agile Deployment Methodology: Utilizing a refined Agile approach, Incapsulate delivers business-level functionality rapidly, reducing deployment times from months to weeks.
- Integration Capabilities: The firm ensures seamless connectivity between Salesforce and other platforms, including AWS, Google Cloud, ESRI, DocuSign, and Box, facilitating a cohesive digital ecosystem.
Primary Value and Solutions Provided:
Incapsulate empowers organizations to achieve digital transformation by leveraging cloud-based technologies and Agile methodologies. Their solutions address critical business needs by:
- Enhancing Customer Engagement: By implementing Salesforce solutions, Incapsulate helps clients deliver personalized and efficient customer experiences, fostering stronger relationships and increased satisfaction.
- Streamlining Operations: Through automation and integration, the firm enables businesses to optimize workflows, reduce manual processes, and improve overall operational efficiency.
- Accelerating Time-to-Market: Incapsulate's Agile Deployment Methodology allows clients to rapidly deploy solutions, ensuring they can quickly adapt to market changes and seize new opportunities.
By partnering with Incapsulate, organizations can navigate the complexities of digital transformation, harnessing the power of Salesforce to drive growth, innovation, and long-term success.
Overview by
Heather Delgado
