# Which endpoint management platforms enable remote troubleshooting and quick machine connection for IT teams?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which endpoint management platforms make remote troubleshooting and quick machine connection genuinely fast for IT teams? When a user is down, connection speed and reliability are the whole game, and reviews vary. A few from the<a class="a a--md" elv="true" href="https://www.g2.com/categories/endpoint-management"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/endpoint-management">endpoint management</a> category:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/teamviewer/reviews"><strong>TeamViewer</strong></a>: reviewers rely on stable, cross-platform remote control without a VPN, with unattended access and file transfer.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ninjaone/reviews"><strong>NinjaOne</strong></a>: Ninja Remote, including background sessions and remote PowerShell, connects smoothly for tech and user.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/atera/reviews"><strong>Atera</strong></a>: built-in remote access alongside monitoring, though file transfer needs a full session.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/pdq-connect/reviews"><strong>PDQ Connect</strong></a>: fast remote access plus running PowerShell without taking over someone's screen.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">If quick remote connection is your priority, which held up on weak or off-network connections? And did you standardize on one tool, or keep a backup for when a session drops?</p>

##### Post Metadata
- Posted at: 20 days ago
- Author title: Marketer
- Net upvotes: 1


## Comments
### Comment 1

TeamViewer working without needing a VPN is genuinely underrated as a convenience when a user is down and every extra step before you can see their screen matters. PDQ Connect letting you run PowerShell without fully taking over someone&#39;s screen is a nice middle ground between full remote control and just running a quick fix in the background.

##### Comment Metadata
- Posted at: 13 days ago
- Author title: Marketing Executive





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4