InboxAlly Pricing Overview

Thanks so much! We’re thrilled InboxAlly is helping with your marketing challenges, and we’re always happy to support you whenever you need it.

Thank you for taking the time to share your feedback. We genuinely appreciate it, and we’re sorry that your experience didn’t meet expectations. We’d like to address a few of the points you raised:

Pricing & Guidance Consistency: You’re right to call this out if pricing expectations were not clear upfront especially if requirements from your end were laid out. This feedback is valuable and although our sales executives are usually able to very accurately quote the service and pricing, this is something I will investigate in our onboarding process.

Communication & Check-ins: You’re absolutely correct that regular check-ins are critical for complex deliverability scenarios. In your case, email-heavy communication likely wasn’t sufficient nor your preferred means of communication, and we should have proactively suggested more scheduled calls to ensure closer alignment and faster issue resolution.

DMARC Reporting: InboxAlly’s DMARC Analytics dashboard is specifically designed to provide visibility into all sending activity. This reporting includes: SPF and DKIM alignment status, non-compliance patterns, and detailed raw data broken down by source IP and mailbox provider. If this data was incomplete or missing in your account, that indicates a setup issue and we would want to investigate further.

We’d welcome the opportunity to better understand what went wrong and see if we can make this right. Please feel free to reach out to us directly so we can review your account and the specific reporting gaps you experienced.