--- title: Exalate Reviews meta_title: 'Exalate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 77 reviews by the users' company size, role or industry to find out how Exalate works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 77 scale: '5' date_modified: '2026-07-14' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # Exalate Reviews **Vendor:** Exalate **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.7/5.0 **Total Reviews:** 77 ## About Exalate Exalate is a bidirectional synchronization solution that enables teams to sync data in real time between work management and ITSM tools – across departments, companies, and organizational boundaries. It connects systems like Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more. Template-based sync tools work for predefined mappings but break when requirements get specific. iPaaS solutions handle orchestration across systems but add complexity and operational overhead at scale. Custom-built integrations offer control but drain resources on maintenance. Exalate sits in between: a Groovy-based scripting engine that handles any sync logic you can define, combined with a console that gives you visibility into what's running across all your connections. Teams that need operational control and flexibility for advanced cross-team or cross-company scenarios – without unpredictable costs – are the primary audience. Key capabilities: Side-by-side configuration: View and edit both sides of any connection in one screen – scripts, sync queues, and errors for each system displayed together. No need to switch between instances or coordinate with the other party to understand what's happening. Real-time bidirectional sync: Sync issues, tickets, incidents, comments, statuses, custom fields, and attachments. Scripts remain separated by direction (incoming/outgoing) for precise control. Test Run: Validate sync scripts and configuration changes before they affect production data. Preview outcomes, then publish when confident. Aida (AI assistant): Get help understanding existing scripts, designing changes, and troubleshooting sync errors – while humans stay in control. Outcome-based pricing: Pay for active work items in sync, not user seats or transaction volumes. Exalate is used by IT teams, integration administrators, DevOps engineers, and operations managers running cross-tool and cross-company integrations – from straightforward team-level syncs to complex multi-party environments with governance requirements. Trusted by 2,500+ organizations worldwide and 200+ partners. ISO 27001 certified. Over a decade in production. ## Exalate Pros & Cons **What users like:** - Users appreciate the **flexibility and control** of Exalate for seamless data syncing across platforms like Jira and ServiceNow. (4 reviews) - Users value Exalate for its **seamless integration capabilities** , ensuring efficient communication across platforms like Jira and ServiceNow. (4 reviews) - Users value the **automation capabilities** of Exalate for seamless integration and efficient data synchronization between platforms. (3 reviews) - Users value the **easy integrations** of Exalate, enabling seamless synchronization between systems like Jira and ServiceNow. (3 reviews) - Users value the **flexibility** of Exalate, enabling tailored integrations and control over data synchronization across platforms. (3 reviews) - Users appreciate the **syncing efficiency** of Exalate, enabling seamless issue synchronization between Jira and GitHub. (3 reviews) - Users rave about Exalate's **fantastic customer support** and custom AI tool, enabling quick and efficient setup. (2 reviews) - Ease of Use (2 reviews) - Users appreciate the **quick setup process** of Exalate, allowing for efficient initial deployment and seamless synchronization. (2 reviews) - Users find **setup incredibly fast** , appreciating the straightforward process for quick and effective implementation. (2 reviews) **What users dislike:** - Users face a **steep learning curve** with Exalate, requiring technical knowledge for effective setup and customization. (4 reviews) - Many users face a **difficult learning curve** with Exalate, particularly regarding advanced scripting and complex functionalities. (3 reviews) - Users find the **coding difficulty** in Exalate steep, requiring considerable technical knowledge and leading to frustration. (2 reviews) - Users find the **complex setup** challenging, requiring a learning curve for advanced configurations and scripting. (2 reviews) - Users struggle with **advanced scripting challenges** in Exalate, leading to frustration and functionality issues across platforms. (1 reviews) - Complexity (1 reviews) - Developer Dependency (1 reviews) - Users find the **difficult setup** of Exalate confusing, particularly due to unclear error messages during troubleshooting. (1 reviews) - Users find the **high licensing cost** for both source and destination sides to be a potential drawback. (1 reviews) - Learning Difficulty (1 reviews) ## Exalate Reviews ### 1. Powerful Groovy Scripting for Precise Jira–GitHub Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Horatiu V. | Growth Marketer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Exalate?** The scripting flexibility is what sold me. We sync issues between Jira and GitHub and the Groovy-based scripts let us control exactly what gets mapped and what doesn't. Most sync tools force you into rigid field mappings that never quite fit, Exalate actually lets you handle the edge cases. Setup took some time but once it clicked, it just runs. **What do you dislike about Exalate?** The learning curve is real. If you're not comfortable with scripting, you'll struggle in the beginning. The documentation is decent but some of the more advanced use cases aren't well covered and you end up digging through community forums. Would be nice to have more ready-made templates. **What problems is Exalate solving and how is that benefiting you?** At Genezio we work with external partners and clients who use different project management tools. Keeping everyone aligned without manually copying updates was a pain. Exalate handles the cross-platform syncing so our team stays in their tools and the other side stays in theirs. Saves us a few hours a week easily. ### 2. Exalate Keeps AssessPrep and Jira Perfectly Aligned with Flexible Sync Rules **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit Y. | Sr. Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Exalate?** At AssessPrep, we manage assessments, question banks, and academic workflows on our platform, while our product team works in Jira. Exalate helped connect both systems without forcing either team to change how they work. The flexibility of the synchronization rules made it possible to keep assessment-related requests and development tasks aligned. **What do you dislike about Exalate?** Initial setup takes some effort, especially if your workflow is customized. We needed technical input to configure everything correctly, and troubleshooting advanced sync scenarios can be challenging. **What problems is Exalate solving and how is that benefiting you?** Before Exalate, when a client reported an issue with an assessment or requested a feature through AssessPrep, updates had to be manually communicated to the product team in Jira. Now information flows automatically between both systems, reducing manual follow-ups and helping teams stay on the same page. ### 3. Excellent Product Backed by Phenomenal Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Exalate?** Exalate has been an absolute game-changer for our workflow integration. The tool itself is incredibly powerful, flexible, and handles complex data syncing with ease. However, what truly sets Exalate apart is their world-class customer success team. Our account representative, German, has been nothing short of amazing. German is incredibly responsive, knowledgeable, and genuinely invested in our success. It’s rare to find an account rep who goes this far above and beyond. **What do you dislike about Exalate?** There is a bit of a learning curve if you are dive deep into advanced, custom scripting, but the documentation is solid, and with German’s and his team exceptional support, any hurdles we faced were resolved almost instantly. **What problems is Exalate solving and how is that benefiting you?** Exalate automatically syncs our tickets, comments, and attachments between the two Jira platforms in real-time. This eliminates manual updates, cuts out endless email chains, and ensures both teams have accurate data instantly. Because of its decentralized security, both sides maintain total control over what data is shared, making it the perfect, secure bridge for our Jira-to-Jira workflows. ### 4. Flexible, Reliable Issue Sync Across Jira and Other Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Jahid H. | SEO Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Exalate?** Exalate makes it easy to sync issues between different Jira instances and other platforms without changing how each team works. It's flexible, reliable, and handles complex integrations really well. **What do you dislike about Exalate?** The initial setup can take some time if you have advanced sync requirements, but once it's configured, it runs smoothly with very little maintenance. **What problems is Exalate solving and how is that benefiting you?** As a development team at EventBookings, we collaborate with partners and external teams that use different systems. Exalate keeps issues synchronized automatically, so we don't have to manually copy updates or worry about missing information. It has made collaboration much more efficient and reduced the back-and-forth between teams. ### 5. Exalate Keeps Jira Sync Clean and Secure Across Regions **Rating:** 4.5/5.0 stars **Reviewed by:** Danny E. | Full-Stack Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Exalate?** We work with clients and candidates across a lot of different regions, and keeeping our internal Jira in sync with client-side tools was always messy. Exalate handles that really cleanly. The fact that both sides control their own sync rules is a big deal for us since we deal with sensitive candidate data and information. **What do you dislike about Exalate?** Initial setup took so much longer than we expected. We had to loop in an developer to get the scripts right, which isnt ideal if you want something up and running quickly. **What problems is Exalate solving and how is that benefiting you?** Cross-company issue tracking without exposing our internal workflows. We can collaborate with enterprise clients on hiring pipelines without giving them access to our full project board. Saves a lot of back and forth. ### 6. Secure, Decentralized Jira Sync Across Organizations **Rating:** 4.0/5.0 stars **Reviewed by:** Brian Y. | DevOps Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Exalate?** I really appreciate the decentralized architecture. It allows us and our partner to maintain full control over our own Jira environments. We don't have to give them admin access to our system, and they don't have to give us theirs. It’s the most secure and professional way to sync tasks across different organizations and versions of Jira (Cloud and Server). **What do you dislike about Exalate?** The initial configuration can be time-consuming, especially when bridging different versions of Jira (Cloud vs. On-prem). Because both sides of the connection need to be configured separately to maintain security, it requires a lot of coordination with the partner's admin. This can be challenging when working across different time zones, as any small tweak to the sync logic usually requires verification from both parties **What problems is Exalate solving and how is that benefiting you?** Exalate is solving the critical challenge of synchronizing our Jira Cloud instance with a partner’s on-premise Server. The biggest benefit has been overcoming the timezone gap; because Exalate uses an asynchronous queuing system, our teams stay aligned even when we aren't working at the same time. This has saved us hours of manual updates and coordination meetings. The scripting flexibility also allows us to handle the complex field mapping required for our technical projects, giving us a reliable, automated bridge between two very different environments. ### 7. Solid Two-Way Sync and Flexible Field Mapping with Exalate **Rating:** 4.5/5.0 stars **Reviewed by:** Aygul M. | Content Strategits, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Exalate?** Our product and engineering teams run on different tools and syncing tasks between them was a constant headache. Exalate solved that without forcing either team to change how they work. The two-way sync is solid and the flexibility in mapping fields is something we havent found in other tools. **What do you dislike about Exalate?** The error messages when something breaks in a script are not always clear. You sometimes spend more time debugging than you should. Better logging would help a lot. **What problems is Exalate solving and how is that benefiting you?** Keeping our product roadmap aligned with engineering sprints across different project boards. Before Exalate, someone had to manually update tickets on both sides. That's gone now. ### 8. A long-term partner for our Jira–Salesforce integration **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea M. | Senior IT Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Exalate?** What we like most about Exalate is its flexibility. The scripting engine allows us to fully control how Jira and Salesforce communicate, even in complex scenarios. It doesn’t feel like a “rigid connector”, it adapts to our processes instead of forcing us to adapt to it. We also really appreciate its reliability over the years and the quality of the support team, which has always been responsive and knowledgeable when we needed help. **What do you dislike about Exalate?** The main challenge is the learning curve. To fully leverage Exalate’s power, you need some technical knowledge, especially around scripting and sync logic. It’s not a plug-and-play tool if you have advanced requirements. **What problems is Exalate solving and how is that benefiting you?** Exalate solves the challenge of keeping Jira and Salesforce aligned without manual effort or risky data duplication. Before using it, we faced inconsistencies between systems, delays in communication between teams, and time lost in manually updating tickets and records. With Exalate, we now have a controlled, bi-directional synchronization that ensures both technical and business teams always work with up-to-date information. This has reduced manual work, minimized errors, and improved collaboration between departments. Overall, it gives us transparency, reliability, and confidence that our cross-system processes are running smoothly. ### 9. Real-time bidirectional Jira–ServiceNow integration for ITSM incident escalation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Exalate?** We use Exalate to integrate Jira and ServiceNow ITSM for incident escalation between our support and engineering teams. The biggest advantage is that we get full control over what we want to share: fields, comments, attachments, etc. From an ITSM perspective, this is important since we want to keep ServiceNow as our system of record for incidents, while Jira manages development work. We also added conditional logic like: mapping ServiceNow assignment groups to Jira components, and synchronizing work notes differently from public comments. This was easy with Exalate's scripting capability. **What do you dislike about Exalate?** Because the tool is so customizable, there is a slight learning curve if you are moving beyond basic syncs into complex scripting. It’s not a plug-and-play tool for complex ITSM workflows, but once configured properly, it’s stable and reliable. Plus, their AI assistant (Aida) can help generate the sync logic and can significantly cut down deployment time. **What problems is Exalate solving and how is that benefiting you?** We had a complex ITSM incident escalation use case and Exalate was the right fit. We could customize everything the way we wanted. I’ve set it up so that internal developer chatter stays in Jira, but public "Work Notes" sync back to ServiceNow automatically. It’s cleared up the communication bottleneck and saved our team roughly 10 hours a week of manual data entry. We’ve seen a 35% faster resolution time on cross-team bugs.w. ### 10. The first integration tool that truly solved our cross-team sync issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Exalate?** We've been struggling with syncing Jira and ServiceNow across two different teams for almost a year. Tried a couple of other tools before Exalate and honestly nothing came close to what we needed. the setup took a bit of time to figure out, especially the scripting part, but once it clicked everything just ran smoothly. What I really liked is that each side of the connection is configured independently. Our partner company doesnt see fields they shouldn't, and we don't get flooded with their internal notes either. That was a big deal for us since we work with external vendors a lot. The support team was super helpful when we got stuck. they responded within a few hours and actually understood the technical side of things, not just copy/pasting from a FAQ page. **What do you dislike about Exalate?** There is a learning curve to get started, but once you're past it, the flexibility and power are hard to beat. Overall, would definitely recommend it for teams that need serious, flexible integrations. Not a plug-and-play solution, but absolutely worth the effort. (edited) **What problems is Exalate solving and how is that benefiting you?** Exalate is designed to solve a very common (and expensive) problem in modern organizations: tools don’t talk to each other well, especially across teams, departments, or companies. ### 11. Efficiently simplifying cross-company jira synchronization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Exalate?** The two-way sync between Jira instances is what sold us, and it genuinely works as advertised. We collaborate with two external partners and before exalate we had someone manually copying updates across projects every single day. Embarrassing to admit but that was our actual process. Once we set up exlate the synchronization just runs in the background comments, status changes, attachments everything stays aligned without anyone having to babysit it. The field mapping configuration is flexible enough that we could control exactly what gets shared with each partner and what stays internal, which was a non-negotiable for us from a data privacy standpoint. Setup took a bit of time upfront but the exalate team was responsive and helped us get the mappings right. **What do you dislike about Exalate?** Honestly the initial configuration is not something you can figure out in an afternoon, especially if your Jira setup has a lot of custom fields and workflows. We hit a few edge cases where certain field types weren't syncing the way we expected and we had to dig into the mapping rules to troubleshoot. Documentation is decent but could be more detailed on advanced scenarios. Not a dealbreaker at all, just something to be aware of, plan for a proper onboarding window rather than assuming you can flip it on in a day. **What problems is Exalate solving and how is that benefiting you?** The core problem was cross-company collaboration on shared projects without giving external teams access to our internal Jira. We had tried shared boards, export/import workflows, and email threads. None of it scaled once we had more than a handful of active tickets moving at the same time. Exalate solved this cleanly. Each company keeps their own Jira instance and their own workflows, and exalate just syncs the fields that matter to both sides. Since rolling it out we've basically eliminated the manual update process entirely, which was probably eating 3-4 hours a week across the team. More importantly, our partners are no longer working off stale information (they see updates in near real time), which has cut down on a lot of back-and-forth clarification emails. ### 12. Syncs Jira and GitHub with Ease, But Needs Better Text Rendering **Rating:** 3.5/5.0 stars **Reviewed by:** PP B. **Reviewed Date:** October 31, 2025 **What do you like best about Exalate?** I value Exalate for its ability to synchronize Jira issues with GitHub issues seamlessly, which is crucial in maintaining consistency between the private and public project views. This synchronization ensures that my team can focus their daily work within Jira while simultaneously providing visibility to our community and supported customers on GitHub, where they do not have direct access to Jira. Additionally, I admire the basic setup process, which is straightforward and allows for quick implementation, facilitating efficient initial deployment. Furthermore, after evaluating multiple vendors, I concluded that Exalate was the superior choice, confirming its effectiveness in fulfilling our specific needs. **What do you dislike about Exalate?** I find advanced scripting in Exalate challenging, especially when trying to implement more complex functionalities. Despite contacting support, I had issues syncing Jira fixversion with GitHub milestone, which required more than 50 lines of code and stopped working after a few months, leading to frustration and me eventually giving up on it. Additionally, I am not satisfied with the text rendering between Jira and GitHub, which I feel needs improvement. **What problems is Exalate solving and how is that benefiting you?** Exalate allows my team to focus on Jira for daily work while giving visibility on GitHub to the community and supported customers, who can't access Jira since GitHub is open source. ### 13. Exalate has been a game-changer for our cross-platform integration needs **Rating:** 5.0/5.0 stars **Reviewed by:** Vineela M. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Exalate?** We've been using Exalate to synchronize tickets between Zendesk and Jira, and the experience has been smooth and highly effective. What truly stands out is the flexibility and control it provides — from intuitive visual triggers to more advanced scripting options that allow for precise and customized sync logic. **What do you dislike about Exalate?** for someone new to Exalate, the setup can be a little confusing at first. And sometimes, the error messages aren’t very clear, which makes troubleshooting harder than it should be. But overall, once everything is set up, it works really well. **What problems is Exalate solving and how is that benefiting you?** Exalate is helping us sync tickets between Zendesk and Jira, so our support and development teams can work in their own tools without missing any updates. It saves us a lot of time by removing the need for manual updates or switching platforms, and it keeps everyone on the same page. This has improved our team collaboration, reduced delays in handling issues, and made our overall workflow much smoother. ### 14. Easy to get started, partner network is key **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan P. | Vice President, Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Exalate?** Once you understand the outgoing/incoming sync set up for both programs, it is pretty straight forward in coding the changes. I leverage ChatGPT, Exalate's AI and a third party partner to complete our integration. **What do you dislike about Exalate?** As I chose the 'code your own' option, the one thing that initially hit us was our nuanced set up of Azure DevOps. Some custom fields weren't mapping so we ended up leveraging Bit2Bit to help us get across the finish line. Experience is key. **What problems is Exalate solving and how is that benefiting you?** We had to copy/paste content out of Zendesk into our Azure Devops work items so leveraging Exalate allowed us to skip the ~5 minutes per issue creating a work item from Zendesk but also allowed us to close the loop on the Zendesk side once the ADO Work Item was completed. ### 15. Seamless Zendesk-Jira Integration for Effortless Ticket Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda T. | Product Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Exalate?** I like the most in the quick relation between Zendesk and Jira for creating tickets that needs support from the engineering team. **What do you dislike about Exalate?** The configuration is a little tricky but not impossible. **What problems is Exalate solving and how is that benefiting you?** Exalates helps to connect Zendesk and Jira. Benefits in the manual process between creation of tickets and input of description and information between customer and engineering team. ### 16. No-nonsense integration tool that delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Wouter D. | Service coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Exalate?** What stands out most about exalate is the support and custom AI tool that helps you code ( if you choose for script syncing) and set-up syncs incredibly fast **What do you dislike about Exalate?** We haven't had any issues yet with exalate itself if there would be one "dislike" that would be the need of a license on both the source and destination side however with a new Exalate networks this is off the table and no longer the case **What problems is Exalate solving and how is that benefiting you?** connecting our jira towards other solutions ( Jira, servicenow, ...) ### 17. Best integration solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mathieu L. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Exalate?** It is rapid to integrate two ITSM systems and have granualar control what is getting send and how the received information is getting applied. **What do you dislike about Exalate?** In my opinion I have not had any bad experiences yet with Exalate **What problems is Exalate solving and how is that benefiting you?** Integrate two systems and have them be in fully bidirectional syncronization. ### 18. Flexible and adaptable tool with great documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan G. | Atlassian Senior Business Consultant **Reviewed Date:** August 02, 2022 **What do you like best about Exalate?** It is very flexible. I could implement practically every scenario I wanted because I was not limited by the interface. It is script based but there are so many ready to use scripts in the documentation that it is not a problem if you do not know the groovy scripting language. **What do you dislike about Exalate?** If the sync gets stopped it is hard to identify the reason just by reading the error log. Maybe some kind of filtering would be helpful. Also, sometimes the sync stops without any reason and then you need resolve and retry a connection. However, notifications about it can be configured. **What problems is Exalate solving and how is that benefiting you?** It connects two Jira instances so one of them can be put in front of a firewall and the other remains in a secured environment. It can connect two teams in one Jira instance where outputs of one team can become an input for another team. ### 19. Works pretty good **Rating:** 4.0/5.0 stars **Reviewed by:** Michele P. | International Support Specialist - English, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Exalate?** It really helps to cut down on repetitive work by automatically creating the Jira ticket from Zendesk. We have Exalate in our Zendesk support ticketing and use it with Jira. **What do you dislike about Exalate?** Exalate tends to go down randomly pretty often. Never for very long, but just long enough to ask colleagues, "Anyone else having issues?" you get a few yesses and then it's working again. **What problems is Exalate solving and how is that benefiting you?** It cuts down having to enter ticket information in multiple places by doing it for us. It also allows the technicians to reply to Support via Jira, since they never access ZD (nor have any reason to). ### 20. Great add-on to create integration between Jira and Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Exalate?** Easy to start using, you can create the first version very quickly and see the results. Great support **What do you dislike about Exalate?** No filtering options in connections/triggers When updating connections the order of connections in the list is changed and it's challenging to follow up on what connection you already updated and what is still left. Error messages are console messages and users without experience can't easily understand what's the error about. **What problems is Exalate solving and how is that benefiting you?** Our customer did need to copy tickets from JSM-project to "Development"-project(s) based on different criterias. With Exalate we can easily create separate configurations with simple UI. ### 21. I have actually no friends who could need Exalate - I don't know any other JIRA users ;) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Exalate?** It is a good representation of our desired use case. I like the option of being able to configure the app via scripting. I don't know any competitors so I can't do a comparison here :) **What do you dislike about Exalate?** We often get unexplainable issues that can be resolved by clicking "Resolve and retry" once without any other action. I wished that if a sync fails Exalate automatically retries it once after some delay so there is no need that a JIRA admin clicks the button. **Recommendations to others considering Exalate:** The support is great and if you are a talented Groovy coder you can for sure do cool things. It is recommended to work with static typeing when writing sync scripts. Please also note that the Connect option does not fire the sync scripts again - this is an important "need to know, else you may run into a trap". **What problems is Exalate solving and how is that benefiting you?** Copying this from ticket in helpdesk: our use case is as follows: We do have an external JIRA which acts as helpdesk for our clients. We do have an internal JIRA which acts as issue tracker for our developers. This setup has been chosen because we did not want to open our internal JIRA to the world since it can include confidential data. If a client reports a bug we do not yet have in our issue tracker we use Exalate to clone the ticket into an internal issue that we then update with some additional information manually. If now further clients also report the same issue we will connect their tickets to the existing internal issue. These process is done because we have various automation to inform the clients in the ticket about the progress of their cases based on the status of the internal issue. So the use case in a nutshell is to connect customer tickets to internal issues (retrospectively). ### 22. It requires a little bit of TLC but works as expected **Rating:** 5.0/5.0 stars **Reviewed by:** Dusan V. | IT Operations manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about Exalate?** The visual interface, although new is a good way to go. Easy to configure. There are bugs that I reported but once that is fixed, the product will be complete. It did take some time to polish all bugs, but after that was done, it didn't require us to monitor anymore. I strongly suggest you opt-in for professional services if you have time constraints. Sales and support are excellent. **What do you dislike about Exalate?** It takes some time to understand how the product operates. Definitely not a tool for quick fixes. It will become a great product once all interface issues are solved. Before that happens you need to get into groovy scripting. **Recommendations to others considering Exalate:** If you have simple tasks that you need to do, then you might consider Exalate. Using it across platforms (Zendesk, JIRA DC, JIRA Cloud) as I do is painful and not reliable at all. Errors are popping like Xmass lights for all kinds of reasons. Even if you make it work and for hours there is no a single Sync error, two days later you come back, there are 60 errors in the bucket. So it needs to be constantly monitored. Which goes into the reliability section. Features are different, depending on the platform. For instance, Visual editor which is simple to use and which I do like is available in Zendesk -> Jira Cloud migration, but when you try JIRA DC -> Jira Cloud migration, this option is not available. You need to go with the script. So if you didn't have any contact with Groovy, now you will have to excel it. So definitely you should check if using something to do API calls instead of Exalate is something that is easier to set up. Some of the bugs of the Zendesk component interface I've already reported so these need to be fixed. Limitations like the addition of the new fields you need to overcome. Here is the explanation. If you create a connection using Visual editor and after you are done you want to add one new field to be synced, this is not possible without writing a script. It doesn't o refresh. Also, system fields from Zendesk are not being synced so I cannot catch Zendesk Issue ID and place it on the JIRA ticket for reference. This is a problem when keeping track of issues you have in Sync! **What problems is Exalate solving and how is that benefiting you?** I'm using Exalate to support migration from Zendesk to Jira Cloud and from Jira DC to Jira Cloud. Important to mention is that I'm not using it to migrate issues! I'm using it to keep them in sync (unidirectional) until the cutover date. Another tool is being used for the actual migration of issues. ### 23. Exalate is the ultimate swiss tool when you want to sync Jira instances **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Exalate?** The multiple ways they offering about configuring syncing connections (manual, wizard, scripting). This is extremely handy! **What do you dislike about Exalate?** Can't really find one downside on Exalate. **What problems is Exalate solving and how is that benefiting you?** Exalate removes the syncing barrier between different Jira instances. ### 24. Great product. Great support Team. **Rating:** 5.0/5.0 stars **Reviewed by:** adrian s. | Operations **Reviewed Date:** July 20, 2022 **What do you like best about Exalate?** it saves a lot of effort when you want to synchronize issues between instances. Easy to set up and use and works as expected. **What do you dislike about Exalate?** identifying issues under sync in jira cloud is not as easy as in jira server **What problems is Exalate solving and how is that benefiting you?** syncing issues between instances (our own and clients') ### 25. Helpful for clients with complex environments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2019 **What do you like best about Exalate?** App handles connection boilerplate and allows us to focus on mapping the business logic for our customers. **What do you dislike about Exalate?** Not so much a dislike, but Groovy can be difficult to maintain, and as it is code, we would like to see support for this being pulled from Git. **Recommendations to others considering Exalate:** Exalate is extremely powerful and configurable. Like many tools, this is both a strength and a weakness. Make sure you fully understand your business requirements before you start writing any mapping logic. Treat the configs as code and store them in git. Make sure to do PRs as part of your process to make changes. If you need help reach out to the Exalate team early. If you need help with anything, work with a local consulting firm / Exalate partner who is experienced in working with the tool. **What problems is Exalate solving and how is that benefiting you?** We deployed Exalate for clients who needed to synchronize internal and external Jira systems. By doing this, our customer has been able to achieve a level of security that meets their risk profile and needs. ### 26. Exalate is the best and easiest out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2020 **What do you like best about Exalate?** The ease of configuration between Zendesk and Jira made the application a breeze to set up. The Customer Service Staff new the product and gave me answers almost immediately. **What do you dislike about Exalate?** I understand that they are trying to build their Q&A section and forums, but sometimes there is a time crunch and a quick answer from the team is better. **Recommendations to others considering Exalate:** Test it out, if it isnt what your looking for...keep looking **What problems is Exalate solving and how is that benefiting you?** We needed to get the customers problems to the Developers and IT teams. Jira is not a good customer service ticket system, but is the leading for IT and Devops. By linking the two platforms, we cut out duplication and missed communication by creating one ticket for both systems and updating both as we go. ### 27. Exalate review **Rating:** 3.5/5.0 stars **Reviewed by:** Fayçal K. | Azure Cloud Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Exalate?** the automation feature, when you change the status of the ticket in Jira instance A the status is mapped manually or automatically. **What do you dislike about Exalate?** nothing, everything works well for us... **Recommendations to others considering Exalate:** try it and you will see the difference **What problems is Exalate solving and how is that benefiting you?** sync the issues between different instances and this is beneficial for us, we are more productive and our performance has increased ### 28. mixed feelings about it **Rating:** 4.0/5.0 stars **Reviewed by:** Bing S. | engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Exalate?** Synchronized data is more friendly, official support is more timely **What do you dislike about Exalate?** 1. frequently encounter error pages stuck inaccessible. 2. It is difficult for non-staff to get started. 3. Guidance documents are not written in a friendly way **What problems is Exalate solving and how is that benefiting you?** How to clean up the tasks inside the sync queue ### 29. Control data flow between your Jira instances! **Rating:** 5.0/5.0 stars **Reviewed by:** Billy H. | Senior Systems Engineer **Reviewed Date:** February 14, 2022 **What do you like best about Exalate?** Oddly enough, Jira to Jira integrations and Jira to Zendesk Integrations require several API configurations even though there are native add-ons. Exalate has made it great to easily connect Jira instances even using the standard licensing and configure what fields/workflow-related items go-between project tickets for any cases you integrate. **What do you dislike about Exalate?** There isn't much to say; the support has been great to get a hold of for user issues. You will need to contact the team that develops Exalate, not jira. **What problems is Exalate solving and how is that benefiting you?** API integrations between multiple Jira instances for managing tickets between my business and clients. ### 30. A very specific tool that does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Simeon C. | Infrastructure Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Exalate?** It works! Relatively low effort to get it started, and it's worked well since. Support are helpful too. **What do you dislike about Exalate?** It does need a fair bit of tuning in order to get it just the way you want it, which is not unexpected, but can be frustrating. **What problems is Exalate solving and how is that benefiting you?** We wanted reporting and analysis of developers working in Kanban/Azure Devops whilst also being able to assign them tickets from the main Jira workflow. Before, devs would have to swap back and forth between Jira and Kanban, and both of them had different information. This way, the developers never have to leave the safety of Kanban, there's WAY less work being done to duplicate and assign tickets, and we were able to save some $$ on Jira licenses that we didn't need. ### 31. Great tool to do what others do not! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Exalate?** The tool is very powerful and can do so much when you need several instances to communicate with each other. It is a great time saver. **What do you dislike about Exalate?** As a non-developer I found it very difficult to get started, even with the documentation. Video tutorials help though. **What problems is Exalate solving and how is that benefiting you?** Just keeping 2 instances in synch, one is for an external group without write permission. ### 32. Review of Exalate for Jira Servicedesk & Servicenow Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Exalate?** The presales team, the account manager, and the technical team are very knowledgable in Exalate product and its technical setup. Excellence in customer services! Exalate is the best product for Jira Servicedesk & Servicenow ticket integration and yet the cheapest. It is very easy to setup -- within a few days. **What do you dislike about Exalate?** I am in Asia time zone and Exalate is in Sweden, our working time window could not really meet (only half a day each day). **What problems is Exalate solving and how is that benefiting you?** The entire integration from the 2 Helpdesk systems. The biggest benefit is the real time & seemless integration of the 2 systems. ### 33. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Exalate?** It integrates with a lot of different tools. **What do you dislike about Exalate?** At this point I cannot say. It is too early for our project. **What problems is Exalate solving and how is that benefiting you?** Integrating Jira and Service now. Saves time. ### 34. Exalate General opinion and Customer Service Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2021 **What do you like best about Exalate?** I like that Exalate lets me report on Azure DevOps issues through the integration with JIRA. Their customer service is also fantastic. Ariel, Jose, and Daniel have all been very helpful. **What do you dislike about Exalate?** There is nothing I dislike about Exalate! **What problems is Exalate solving and how is that benefiting you?** We have several business problems we are solving with Exalate: reporting, issue synchronization between JIRA and DevOps, and allowing our line of business to create DevOps tickets in JIRA ### 35. Jira to Jira integration **Rating:** 5.0/5.0 stars **Reviewed by:** Oresta T. | Change and Release Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2020 **What do you like best about Exalate?** Exalate works good without impacting Jira performance. Exceptional communication of Exalate team, starting with demo, answering all the questions and fast support **What do you dislike about Exalate?** Really nothing to say about things we've disliked. But if I have to say something... We didn't get there yet, but it seems external issue links can't be synced out of the box. Still there is workaround to sync these links into custom field. So this is rather feature request than something I dislike :) **What problems is Exalate solving and how is that benefiting you?** Exalate helps us to bring in one place things that are worked on by one large department in different Jira instances, so that we can see the whole picture and relations between different pieces of work. Also, after having Exalate in place teams can leverage capabilities of plugins that are installed in one Jira instance but not in another. ### 36. Integrates things easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Exalate?** A great tool to sync issues or integrate between systems. The basic configuration is easy with possibilities to customize integration settings. **What do you dislike about Exalate?** That there is still not enough systems you can integrate between or to integrate with a custom solution. **What problems is Exalate solving and how is that benefiting you?** I use Exalate to synchronize issue fields in Jira and Github. The benefit of this is really easy to set up a solution with good documentation. ### 37. This is the most useful escalation tool I have ever encountered. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexey D. | Head of Support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2021 **What do you like best about Exalate?** The plugin has rich functionality compared to competitors: the presence of triggers for launching, custom fields, scripting of additional functions; as well as additional features in the form of detailed error logging and internal mechanics that prevent the entire mechanism from falling into error **What do you dislike about Exalate?** To be honest, there is not enough documentation on working with scripts, where methods and functions are described in detail **What problems is Exalate solving and how is that benefiting you?** The main task that we solved - provide an opportunity for the support team from 1 Jira project to work with many other local projects promptly: transfer customer requests and monitor their implementation. Thus, the initial appeal is preserved and time control is established over it. ### 38. Excellent product connecting apps **Rating:** 5.0/5.0 stars **Reviewed by:** Erich S. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2021 **What do you like best about Exalate?** Easily maintain sync between multiple products **What do you dislike about Exalate?** nothing, the product and the support is excellent **What problems is Exalate solving and how is that benefiting you?** Connecting Jira Cloud and Data Center instances as well as Jira with Zendesk and Service Now. ### 39. Powerful, easy to use software **Rating:** 4.5/5.0 stars **Reviewed by:** Filip T. | Business Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Exalate?** Easy to configure,software is able to sync JIRA issues with other tools like ServiceNow. **What do you dislike about Exalate?** During the tickets migration from ServiceNow to JIRA, there was a high volume of tickets that caused some performance problems. **What problems is Exalate solving and how is that benefiting you?** Synch between few different JIRA instances and migration from ServiceNow to JIRA. ### 40. Nice plugin, security and sync improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge J. | Atlassian Consultant , Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Exalate?** Support and functionalities, especially the things about working with a lot of diferent tools. **What do you dislike about Exalate?** Probably the thing there's not an open API to know what you can't use on scripts. **What problems is Exalate solving and how is that benefiting you?** Sync between tools to improve the security of the data shared with customers. ### 41. Simple yet suprisingly powerful and versatile. Beter than Unito and I'll tell you why. **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio d. | Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2020 **What do you like best about Exalate?** I have used Unito and Exalate and I am convinced Exalate is the winner. Unito has an "intuitive UI" that handles a lot of use cases, but it is also limited to what it's UI has implemented, on the other hand, Exalate relies on groovy scripting to control every detail of the Jira to Jira synchronization. There is no limit to what you can tweak and adjust to achieve perfect communication between different teams and workflows. The status dashboard is easy to understand and helpful in troubleshooting issues and understanding the way scripting works. The learning curve is steeper but the rewards are better. And it is also cheaper than Unito. **What do you dislike about Exalate?** I would like to let other non administrator users manage their own connections. I would like a better script editor with some form of autocomplete or hints for syntax and objects. When working with an external organization, I would like to have access to manage their end of the connection without administrator access. **Recommendations to others considering Exalate:** You will need some scripting/coding knowledge to get the best out of Exalate. Prepare for a bit of a learning curve. Exalate is not as friendly as other products out there, but the rewards outweigh the cost of learning. **What problems is Exalate solving and how is that benefiting you?** I needed to synchronize our internal Jira board with a customer's own board but we have different statuses and workflows. Exalate made it very simple to translate our workflows back and forth and gave us varied options to handle differences and discrepancies. ### 42. Best sync app for Jira backed by the best support team **Rating:** 5.0/5.0 stars **Reviewed by:** Richard V. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Exalate?** Scripting interface is best since we can control very well the sync rules behavior. Also once tuned the app is very stable. Syncing with Service Now and other apps is a plus, still we did not have a chance to use them so far. **What do you dislike about Exalate?** The visual interface for connection definition that is perhaps new needs improvement. I had to uninstall all visual connections and replace them with scripted ones to overcome initial problems during trial period. **Recommendations to others considering Exalate:** I found it very convenient in Jira Cloud setup, with monthly payments setup **What problems is Exalate solving and how is that benefiting you?** We use a free service desk instance in sync with a paid Jira core/software instance and we were able to highly optimize the overall cost and automate our tasks. ### 43. We are more comfort by using this tool , it made our manual effort to 50 % **Rating:** 4.5/5.0 stars **Reviewed by:** Mohanbabu S. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Exalate?** The cloning gets synchs in few seconds, so its easy for team to get the status. this made the work too simple. **What do you dislike about Exalate?** The scripting part is too heavy, we need a document in handy for main solutions, which are frequently used. **What problems is Exalate solving and how is that benefiting you?** The security level, we have some PH data in our client environment, those data are hided here ### 44. Exalate helped us where Jira couldn't **Rating:** 5.0/5.0 stars **Reviewed by:** Valerii I. | Head of PMO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Exalate?** The possibility to diversify our products and though still being able to store all the information in one place **What do you dislike about Exalate?** Sometimes it does require coding skills. But it is not a problem, since tech support is really fast and responsive **What problems is Exalate solving and how is that benefiting you?** We use Exalate to have several independent Jira Service Desk instances and knowledge base attached, so that each instance is a standalone. However we sync these instances with our Master, where all the work is planned and done. ### 45. A great tool for distributed environments **Rating:** 4.5/5.0 stars **Reviewed by:** Péter T. | project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2021 **What do you like best about Exalate?** Total versatility and easy to configure init setup **What do you dislike about Exalate?** Requires some groovy knowledge, but the new visual editor maybe changes this. **What problems is Exalate solving and how is that benefiting you?** We have to work in separate environments. I mean two issue tracker internally, some others for customers. Exalate helps us to keep this issue set as a coherent one. ### 46. Exalate solves our problem of synchronizing defect administrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2020 **What do you like best about Exalate?** The support is great and setting it up was only complicated because of the strict security measures we have in place. But this was all set-up like a breeze. The system management part is great in tracking problems, recovering of synchronization problem. each synchronised defect is clearly labelled with its sync status. So it is really mature and easy to work with for user and system manager. (We use JIRA on both sides). **What do you dislike about Exalate?** The one time setting up of the synchronization parameters is done with a script-like language. If you are comfortable with that it is powerful and easy. Might be a problem if you expect a graphical user interface. **What problems is Exalate solving and how is that benefiting you?** We needed to synchronize defect description and statusses between companies, without it meaning to give full access to the company owned defect tracking system. Also both companies can follow there own systems, tools and procedures, and still maintain a synchronized defect and questions view on the common product. ### 47. Simply Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Jorden V. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Exalate?** Exalate is simple to configure, but if you really want to go all-in you can make some pretty powerful configurations with the groovy engine. There are little use cases unhandled, and if there are, the Exalate team is always prepared to offer help. We've used Exalate for Jira Data Center - Jira Server, Jira Cloud - Jira Data Center, Jira Server - SNOW, and the Jira Server - Zendesk setup. Lots of possibilities, lots of power and an amazing team behind it! **What do you dislike about Exalate?** Only downside I'm currently having is syncing Parent Links from Portfolio in Jira instances. **What problems is Exalate solving and how is that benefiting you?** We've used Exalate for Jira Data Center - Jira Server, Jira Cloud - Jira Data Center, Jira Server - SNOW, and the Jira Server - Zendesk setup. ### 48. Does exactly what it says it will do! **Rating:** 4.5/5.0 stars **Reviewed by:** Mujtaba S. | Biometrics & Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Exalate?** Great supoort provided when I had some issues setting up. **What do you dislike about Exalate?** Not so much an Exalate issue but JIRA errors are sometimes hard to resolve from the error logs. **What problems is Exalate solving and how is that benefiting you?** Linking tickets between our main JIRA software instance and two sister instances so customer's can see progress and updates. ### 49. Exalate app sync real time and is user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Exalate?** Exalate app sync data between ServiceNow & Jira (Incidents, Change requests, issues etc.) on a real time basis, the interface of the Exalate app allows administrators to perform customizations on the code and tailor it to their requirements, thus making this app a success. The documentation available is also good to install the app at Jira and at the ServiceNow ends respectively. **What do you dislike about Exalate?** Cannot recommend any weaknesses for Exalate so far **What problems is Exalate solving and how is that benefiting you?** We are synchronizing the change requests data between ServiceNow and Jira, this has resulted in an improved agility and dev ops model for our IT agents and end users, the work efficiency also has been increased drastically. ### 50. Definitely used for Jira Cloud migration and may use ongoing Zendesk integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2021 **What do you like best about Exalate?** Intuitive interface and excellent documentation. **What do you dislike about Exalate?** My attempts were unsuccessful using the suggest method of synchronizing the "Send Epics retaining relationship with its stories" because the Jira Cloud does not support providing the Groovy scripts for the incoming processing. **What problems is Exalate solving and how is that benefiting you?** Tremendous time savings (> 100 hours) migrating from Jira on-prem to Jira Cloud! Also plan to use to integrate Zendesk support with Jira Cloud (for software developers). ## Exalate Discussions - [How do I sync GitHub with Jira?](https://www.g2.com/discussions/how-do-i-sync-github-with-jira) - 1 comment, 1 upvote - [How do you use Exalate?](https://www.g2.com/discussions/how-do-you-use-exalate) - 1 comment - [What is Exalate JIRA?](https://www.g2.com/discussions/what-is-exalate-jira) - 1 comment - [What does Exalate do?](https://www.g2.com/discussions/what-does-exalate-do) - 1 comment - [View Exalate pricing details and edition comparison](https://www.g2.com/products/exalate-exalate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+19%3A43%3A51+-0500&secure%5Bsession_id%5D=60ef1028-77f9-48f3-8a4e-d961a647f78b&secure%5Btoken%5D=ba55522a3ccde48e9d90603ea41b5b3595960e3bc9c7368bb1b2b042a79537b0&format=llm_user) ## Exalate Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) ## Exalate Features **Setup** - Activities - Dependencies - Notifications **Development ** - Real-Time Integration - Reusable connectors **Management** - Updates - Audit Trail - Integration **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation **Security** - Data Encryption - Security Standards - Communication Protocol **Generative AI** - AI Text Generation **Integration Options** - Data Virtualization - Managed File Transfers **Agentic AI - Workflow Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning **Deployment ** - Hybrid - Cloud to Cloud ## Top Exalate Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,060 reviews) - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (748 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (655 reviews)