# IBM MaaS360 Reviews **Vendor:** IBM **Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) **Average Rating:** 4.2/5.0 **Total Reviews:** 203 ## About IBM MaaS360 IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. ## IBM MaaS360 Pros & Cons **What users like:** - Users appreciate the **robust management capabilities** of IBM MaaS360, particularly its control and security features across multiple platforms. (48 reviews) - Users value the **robust security features** of IBM MaaS360, enhancing control and compliance across multiple devices. (46 reviews) - Users value the **extensive control and multi-platform management** capabilities of IBM MaaS360 for effective device oversight. (38 reviews) - Users appreciate the **ease of use** of IBM MaaS360, noting its intuitive platform and straightforward implementation. (37 reviews) - Users commend the **proactive threat reporting and robust security features** offered by IBM MaaS360 for device management. (24 reviews) - Users appreciate the **intuitive interface** of IBM MaaS360, making device management effortless and efficient. (24 reviews) - Users value the **centralized management** of IBM MaaS360, streamlining device security and operations across various platforms. (23 reviews) - Cross-platform (23 reviews) - Users praise the **seamless integrations** of IBM MaaS360, enhancing security and ease of device management. (23 reviews) - Platform Compatibility (23 reviews) **What users dislike:** - Users find the **learning curve steep** , making onboarding difficult for new users unfamiliar with the software. (24 reviews) - Users find the **poor interface design** of IBM MaaS360 challenging, especially for those less tech-savvy. (17 reviews) - Users find the **poor UI** of IBM MaaS360 challenging, especially for clients with limited tech skills. (17 reviews) - Users frequently experience **slow performance** with IBM MaaS360, leading to frustration and inefficiencies in their workflows. (17 reviews) - Users find the **outdated interface** of IBM MaaS360 to be cumbersome, complicating navigation and usability. (13 reviews) - Users find IBM MaaS360's **complexity** overwhelming, facing slow operations and a cumbersome interface, impacting usability. (12 reviews) - Users highlight the **high cost** of IBM MaaS360 compared to alternatives, suggesting a need for pricing improvements. (12 reviews) - Missing Features (12 reviews) - Not User-Friendly (12 reviews) - Poor Reporting (12 reviews) ## IBM MaaS360 Reviews ### 1. MaaS360 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2016 **What do you like best about IBM MaaS360?** Simple and easy for end users (generally transparent from their perspective) and good admin tools. **What do you dislike about IBM MaaS360?** Good product and solved core needs. Nothing materially negative. **What problems is IBM MaaS360 solving and how is that benefiting you?** Standardizing policies across user base without materially impacting productivity of IT staff ### 2. Maas360 on iPhone **Rating:** 5.0/5.0 stars **Reviewed by:** Jim E. | Communication Specialist, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2015 **What do you like best about IBM MaaS360?** This secure access to work email and calendar works super-fast and efficiently. Security is high-priority for my employer. Simple graphics that are easy to work with on a phone. **What do you dislike about IBM MaaS360?** Absolutely nothing wrong with this. Highly endorsed by our security team with rave reviews from employees. **Recommendations to others considering IBM MaaS360:** Let security team test product. **What problems is IBM MaaS360 solving and how is that benefiting you?** Health insurance provider. Protecting customers private information while communicating throughout office remotely. ### 3. Excellent Cloud based MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2013 **What do you like best about IBM MaaS360?** Maas360 is an excellent MDM that is hosted in the cloud. Security policies are highly customizable. Works with all mobile operating systems (iOS, Android, Windows Phone, BlackBerry, etc). Exchange and Lotus support. Simply install on mobile device via app store and enter in company information to set policies. **What do you dislike about IBM MaaS360?** Like most MDM offerings, it depends on what version you are using for Lotus. Once installed, it can only be removed via hard reset on mobile device. **Recommendations to others considering IBM MaaS360:** None. ## IBM MaaS360 Discussions - [use via a proxy server](https://www.g2.com/discussions/use-via-a-proxy-server) - 1 comment, 1 upvote - [Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?](https://www.g2.com/discussions/13562-is-there-a-way-to-ensure-no-registered-devices-can-connect-to-an-unsecured-wi-fi-network) - 1 comment, 1 upvote - [Android Enterprise](https://www.g2.com/discussions/13508-android-enterprise) - 1 comment, 1 upvote - [What is IBM MaaS360 with Watson?](https://www.g2.com/discussions/what-is-ibm-maas360-with-watson) - 2 comments - [View IBM MaaS360 pricing details and edition comparison](https://www.g2.com/products/ibm-maas360/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-05-29+12%3A30%3A30+-0500&secure%5Bsession_id%5D=04e3a2ca-22fe-4a9b-a29a-8b3bee430656&secure%5Btoken%5D=b80755661a8255765cd62f1c6e891c807ec52b9f2c7c49d37c98dd2ae2cdf8ac&format=llm_user) ## IBM MaaS360 Features **Scope** - Endpoint Inclusiveness - Multi-OS Support **Administration** - Compliance - Web Control - Application Control - Asset Management - Device Control **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability **Generative AI** - AI Text Summarization **Agentic AI - Mobile Application Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **Services - Endpoint Detection & Response (EDR) ** - Managed Services **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Functionality** - System Isolation - Firewall - Endpoint Intelligence - Malware Detection **Remediation** - Remediation - Audit **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Analysis** - Automated Remediation - Incident Reports - Behavioral Analysis **Security Management** - Incident Reports - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top IBM MaaS360 Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,055 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (224 reviews) - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) - 4.5/5.0 (249 reviews)