IBM MaaS360 Reviews & Product Details

The level of control it provided over our ecosystem, along with the up-to-date policies available for all operating systems, made Maas360 an excellent choice for our MDM requirements. Our main use was for managing Android Workspace and MacBook devices. Additionally, we appreciate the metrics dashboard, which offers a clear overview of our device environment and supports our compliance efforts. Review collected by and hosted on G2.com.

We primarily used MaaS360 for MacBooks, but found that its support for the latest MacBook operating systems was lacking. As a result, we decided to stop using MaaS360 and went with a different solution. On the other hand, its support for Android devices and operating systems was excellent. Review collected by and hosted on G2.com.

What I like best about IBM MaaS360 is how easy it is to onboard devices, the clean and straightforward dashboard, and the strong security features—especially the Secure Container that keeps corporate data separate from personal data. I also appreciate how well it integrates with other services and how it lets me manage different device types in one place. Review collected by and hosted on G2.com.

What I dislike about IBM MaaS360 is that the interface can feel a bit outdated in some areas, and certain settings are buried, so it takes extra clicks to find what I need. Some features also feel slower or less polished compared to other MDMs, and the customization options can be limited. Plus, the reporting tools aren’t always as flexible as I’d like. Review collected by and hosted on G2.com.

It’s reliable for managing multiple devices remotely without needing to physically touch them, the dashboard is fairly straightforward once you get used to it, making it easy to track devices, push updates, and enforce security policies.

The remote wipe and lock feature gives peace of mind for data security in case a device is lost or stolen, works well across different operating systems like Android, iOS, and Windows, so you don’t need different tools for each platform. Review collected by and hosted on G2.com.

The interface feels a bit outdated and clunky compared to modern tools.

Some configurations take more steps than necessary, which slows down quick changes, the reporting section could be more customizable and visually appealing.

It can be a little resource-heavy on older device. Review collected by and hosted on G2.com.

IBM MaaS360 provides a smooth and centralized way to manage and secure mobile devices, laptops, and apps in one place. Its cloud-based deployment makes it easy to scale across multiple locations, and the interface is intuitive even for large-scale operations. The integration with AI-powered threat management is a big plus for proactive security monitoring. Review collected by and hosted on G2.com.

While MaaS360 is powerful, the reporting dashboard could be more customizable to suit specific organizational needs. Some advanced configurations require additional training, and occasional sync delays with certain device types can slow down policy enforcement Review collected by and hosted on G2.com.

The best thing about IBM MaaS360 is how easy it makes managing different devices in one place It works well with Android, iOS, Windows, and macOS, which is great for a mixed environment Device enrollment is simple, and the security features like compliance checks and threat alerts give peace of mind Having everything in a single dashboard saves a lot of time for the IT team Review collected by and hosted on G2.com.

The interface can feel a bit outdated and takes time to get used to especially for new users. Reporting is detailed but not very flexible if you want custom dashboards. Sometimes there’s a slight delay in device status updates, which means you have to refresh manually to see the latest changes Review collected by and hosted on G2.com.

IBM MaaS360 offers an intuitive interface and robust security features, making it easy to manage devices, apps, and data from a single platform. I appreciate its seamless integration with different operating systems and the ability to remotely manage devices without hassle. The threat management and compliance reporting features are particularly useful for ensuring data security and regulatory compliance. Its cloud-based nature makes deployment and scaling very efficient. Review collected by and hosted on G2.com.

While MaaS360 covers a wide range of MDM functions, the interface could be more modern and user-friendly. New users often require additional training to navigate the platform efficiently. Integration with certain third-party systems can be time-consuming, and reporting options are not as flexible as other solutions, which can slow down decision-making. Review collected by and hosted on G2.com.

What I most appreciate about IBM MaaS360 is that it has a centralized dashboard that allows me to manage all devices in one location, OS independent. The Watson AI-powered alerts are extremely useful, providing context and solutions rather than warnings, and the secure container segregates corporate data from personal data on BYOD devices. Review collected by and hosted on G2.com.

I dislike about IBM MaaS360 is that the interface, especially on the mobile app, can feel a bit dated, and loading detailed reports can be slow at times. For new users, the wide range of settings and options might also feel overwhelming in the beginning. Review collected by and hosted on G2.com.

I think that IBM takes security very seriously when it comes to their portal.

Their customer service.

Thats about it. Review collected by and hosted on G2.com.

Everything with MaaS is a compromise. It is impossible to the portal with two windows open at the same time. You are limited to one window.

Their granular approach is not granular and it is necessary to pull multiple reports to find the information that you need.

Not a lot of their features work when you need them to. If you need to change policies, you need to wipe the device. It takes up to 3-hours for an app distribution to take place.

DEP enrollment from a fresh device can take up to 3-hours, its almost like they're rate limited from Apple.

Be prepared to make friends with their CSR's, at this point I have their 800 number memorized.

If you want to make an action on a device, be prepared for it to take 2-hours to 2-days.

Everything is very slow to happen.

The map to find a lost device is terrible and is not user friendly.

Its almost like their developers don't use their own software.

You can tell IBM doesn't compare their product with the competition.

Compared to Jamf, Hexnode, or Meraki- MaaS provides an unacceptable experience. Review collected by and hosted on G2.com.

MaaS360 is all what an enterprises Rakshak safeguarding every detail an organisation needs. Being an Indian and having such an opportunity to entail the details and how cyber threats can cause disruptions, data loss, identify misuse,etc. that's where we come to know about IBM's MaaS360 the Rakshak for all of these against such attacks and institutions. Review collected by and hosted on G2.com.

As such it was a brilliant experience and need to improvise more if we get internships regarding such as to upskill ourselves and get ready for the future. Review collected by and hosted on G2.com.

We implemented IBM MaaS360 for managing corporate and BYOD devices across our organization. The ease of integration and setup process was simple and straightforward, and the platform offers strong policy enforcement and compliance tools.

I especially liked the ability to push security updates remotely and manage apps across different OS types.

Policy enforcement is straightforward and the compliance check are quick to run. Review collected by and hosted on G2.com.

On the downside, the UI can feel dated in certain areas and initial device enrollment sometimes require extra steps for non-technical users.

Reporting is functional but could offer more customizable templates. Review collected by and hosted on G2.com.