HireVue is generally user-friendly, both for recruiters and candidates. The interface is clean and intuitive, making it easy to set up interviews and review responses. Most candidates can navigate the system without needing much guidance.

The implementation process was relatively smooth. Customer support has been responsive and helpful.

We use HireVue regularly, especially during high-volume hiring periods.

HireVue offers a strong set of features — from on-demand video interviews to structured rating guides and AI-enabled assessments.

Integration with our ATS and other tools (like scheduling platforms) was fairly straightforward. Review collected by and hosted on G2.com.

While HireVue offers great convenience and efficiency, one downside is that the platform can feel impersonal to candidates, especially in one-way video interviews. Some candidates may struggle to express themselves without real-time interaction, which could impact their performance. Review collected by and hosted on G2.com.

HireVue is at a point where we, as customers, can customize based on our needs and goals, and there are now multiple ways to solution! HireVue's teams have been very successful, from implementation to hypercare and continued support. HireVue is a valued partner that leverages its expertise to help us inform and drive our initiatives internally! The team is always open to platform enhancements and always willing to collaborate/brainstorm ideas to meet our objectives (if the technology cannot at the moment) Review collected by and hosted on G2.com.

As a platform that is supposed to drive automation with scheduling, significant enhancements could make it easier to adapt to changes and be flexible. Examples: What does a hybrid interview look like if you have both on-site participants and virtual participants? Why can't you archive a req and candidates but have the candidate in play for other roles? There should be a way to archive candidates for a req only vs archiving them from the system. Also, we have heard a ton of noise around audio challenges with your platform and issues with the video platform for interviewing. We use Call Candidate now and also have Webex integrated, but that was a significant challenge for our leaders adopting the technology. Review collected by and hosted on G2.com.

the ease in inviting candidates to self-schedule their interview! Review collected by and hosted on G2.com.

The lack of ability to request candidates to reschedule ther interview (so I don't have to do it manually). The fact that the Reminder email doesn't have the Reschedule option included (to make it even easier for candidates to find). The fact that when creating an Event can't have multiple Interviewers and Use One Calendar b/c it actually keeps synching to their Outlook calendar. I would prefer this over using a Placeholder, so that the candidate would actually receive the names of the Interviews instead of TBD (it's not the best experience for our candidates). The fact that Message Center doesn't have an option to search for a Candidate's messages by name (instead of having to search by email address). Review collected by and hosted on G2.com.

I like the ease of use with how you can schedule screens, the newer enhanced ability to be in control of managing user calender availability, the chages that T20 has brought to the platform from being a previous Modern Hire user. Review collected by and hosted on G2.com.

HireVue does not have the ability for admins to add in breaks when there are multiple back to back interviews which causing the team not to be able to set up the more complex interviews Review collected by and hosted on G2.com.

This platform is very user friendly both on the talent acquisition side and the side of the employee. It makes response time significantly quicker as we adapt to the needs of the candidates. HireVue syncs seamlessly with my calendar, response time from support is wonderful, and it makes me much more productive with the time I spend doing my work. Review collected by and hosted on G2.com.

There are sometimes glitches with the calls that go through HireVue and I wish the integration with our ATS automatically pulled resumes. Review collected by and hosted on G2.com.

HireVue is a time saver when it involves a long and massive hiring process. It allows candidates to record their interviews at their own pace and helps recruiters to have all the information they need to move forward with the process. Review collected by and hosted on G2.com.

It would be great to have links to each recorded interview to share with Hiring Managers. Review collected by and hosted on G2.com.

Score is pretty easy. It's good to see the break down of areas they scored well in and areas they may need additional training on. Easy enought to complete. Review collected by and hosted on G2.com.

Would be nice to see quick view options. Just need a score to determine if we're moving on at time. Other times we like to look through the details. Review collected by and hosted on G2.com.

HireVue has allowed us to guide our hiring leaders to eliminate 'gut decisions' when vetting candidates as we can reference data and information related specifically to the skills necssary to succeed in a given role. We're afforded the ability to make diverse hires vs cycling through the same, homogenous talent. Review collected by and hosted on G2.com.

The scheduling functionality could use improvements, especially related to integrations with Webex. Review collected by and hosted on G2.com.

Ability to customize recruiter view and candidate view and information

Automating email and text

On-Demand Questions and Interviews

Option to use call bridge or dial directly Review collected by and hosted on G2.com.

Video format accessability for events and panel interviews Review collected by and hosted on G2.com.

The platform is easy and user friendly to navigate. I'm able to troubleshoot, setup projects and extract data with ease. Review collected by and hosted on G2.com.

None that i can think of! I've been using the platform for years. Review collected by and hosted on G2.com.